1 835 Senior IT Specialist jobs in Bahrain

System Administrator & Automation Specialist

Bank ABC Islamic

Posted 6 days ago

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Job Description

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications. System Administrator & Automation Specialist

Bank ABC seeks to recruit a System Administrator and Automation Specialist in the Group Information Technology Department based in our Head Office in Bahrain.

Responsibilities of the role:
Reporting to the Automation Lead, the job holder will be responsible for the following:

  • Manage all IT operations jobs like End of Days, Start of Days, File transfers etc. Via Control-M.
  • Control-M application software Installation, Configuration, Deployment and upgrades.
  • Advise on improving the way of working bringing an automation-based perspective, proactively suggesting areas of improvements.
  • Ensure all the Control-M components are always designed and implemented with a High Availability concept and increasing overall process resiliency.
  • Should be work with Operating System like Solaris, Linux, Aix and Windows.
  • Scripting in various platforms and languages (powershell, bash etc.) to automate operations within Control-M jobs
  • Install and manage Control-M modules i.e., Control-M for backups, Control-M for OS, Control-M for Database, Control M for applications.
  • Installing Control-M Server, EM and Agents (Windows, Unix and Linux) along with monitoring and troubleshooting.
  • Keep everything documented and all documents constantly up-to-date to let team aware of how procedures are running.
  • Manage the complete Control-M infrastructure in the Bank like Installation, Upgrade, Configuration of Control-M Workload Automation tool version 8/9+/Future versions.
  • Running all operation tasks on all Banking applications including Development, Test, UAT/SIT & Production environments.
  • To the maximum extent automate the above operations and other tasks under Control-M
  • Document all tasks configured under Control-M with contingency plan of running the above Jobs manually in case Control-M is not available.
  • Utilize the full functionality available under Control-M to innovate and make better all the tasks running in GPH.
  • Configure Reports on Control-M to report on all operations being performed under Control-M to higher management
  • Enhance the reports available in Control-M or build Custom reports by using 3rd party tools like Crystal Report
  • Integrate Control-M with Backup software to make backups part of End of Day Workflow
  • Be part of operations team for smooth running of operations in GPH
  • Be part of project team to automate tasks on new products
  • Support any Disaster Recovery and Business Continuity Test activities.
  • Monitor the alerts and ensure service availability for 24x7 hours.
  • Co-ordinate the patch / vulnerabilities management .
  • Willing to work in shifts (8 hour shifts rotated weekly)

Areas of Knowledge, Qualification and Experience
  • 2-5 years of proven IT Operations related experiences with Unix/Linux & Windows System Administration experience, 2+ years programming experience with proficiency in Unix Shell (Korn, C, Bash) scripting
  • A minimum of a Bachelors Degree in Computer Science or equivalent
  • Solid experience working as a Control-M Scheduler in a distributed environment of Windows/Linux/Solaris/AIX
  • Knowledge of crystal report and other tools to generate customized report on end of day and other banking operations from Control-M
  • Experience working in financial services, banking or other fast paced 24/7 regulated financial organizations
  • Excellent customer service and interpersonal skills
  • Excellent verbal and written communication skills
  • Strong documentation and automation skills
  • Excellent troubleshooting, root cause analysis and permanent problem resolution skills
  • Ability to handle multiple tasks in a fast-paced environment
  • Data Center Operations experience in monitoring, incident handling and escalation for Control-M jobs
  • Database knowledge Oracle/SQL, IT Certifications and other certification like ITIL, PMP etc.
  • Experience on Hybrid Cloud environments and certifications on AWS or Azure.

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System Administrator & Automation Specialist

Manama, Capital Bank ABC

Posted 6 days ago

Job Viewed

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Job Description

Bank ABC seeks to recruit a System Administrator & Automation Specialist in the Group Information Technology Department based in our Head Office, in Bahrain.

Responsibilities of the role:

Reporting to the Automation Lead, the job holder will be responsible for the following:

  • Manage all IT operations jobs like End of Days, Start of Days, File transfers etc. Via Control-M.
  • Control-M application software Installation, Configuration, Deployment and upgrades.
  • Advise on improving the way of working bringing an automation-based perspective, proactively suggesting areas of improvements.
  • Ensure all the Control-M components are always designed and implemented with a High Availability concept and increasing overall process resiliency.
  • Should be work with Operating System like Solaris, Linux, Aix and Windows.
  • Scripting in various platforms and languages (powershell, bash etc.) to automate operations within Control-M jobs
  • Install and manage Control-M modules i.e., Control-M for backups, Control-M for OS, Control-M for Database, Control M for applications.
  • Installing Control-M Server, EM and Agents (Windows, Unix and Linux) along with monitoring and troubleshooting.
  • Keep everything documented and all documents constantly up-to-date to let team aware of how procedures are running.
  • Manage the complete Control-M infrastructure in the Bank like Installation, Upgrade, Configuration of Control-M Workload Automation tool version 8/9+/Future versions.
  • Running all operation tasks on all Banking applications including Development, Test, UAT/SIT & Production environments.
  • To the maximum extent automate the above operations and other tasks under Control-M
  • Document all tasks configured under Control-M with contingency plan of running the above Jobs manually in case Control-M is not available.
  • Utilize the full functionality available under Control-M to innovate and make better all the tasks running in GPH.
  • Configure Reports on Control-M to report on all operations being performed under Control-M to higher management
  • Enhance the reports available in Control-M or build Custom reports by using 3rd party tools like Crystal Report
  • Integrate Control-M with Backup software to make backups part of End of Day Workflow
  • Be part of operations team for smooth running of operations in Group Processing Hub
  • Be part of project team to automate tasks on new products
  • Support any Disaster Recovery and Business Continuity Test activities.
  • Monitor the alerts and ensure service availability for 24x7 hours.
  • Co-ordinate the patch / vulnerabilities management.
  • Willing to work in shifts (8 hour shifts rotated weekly)

Areas of Knowledge, Qualification and Experience

  • 2-5 years of proven IT Operations related experiences with Unix/Linux & Windows System Administration experience, 2+ years programming experience with proficiency in Unix Shell (Korn, C, Bash) scripting
  • A minimum of a Bachelors Degree in Computer Science or equivalent
  • Solid experience working as a Control-M Scheduler in a distributed environment of Windows/Linux/Solaris/AIX
  • Knowledge of crystal report and other tools to generate customized report on end of day and other banking operations from Control-M
  • Experience working in financial services, banking or other fast paced 24/7 regulated financial organizations
  • Excellent customer service and interpersonal skills
  • Excellent verbal and written communication skills
  • Strong documentation and automation skills
  • Excellent troubleshooting, root cause analysis and permanent problem resolution skills
  • Ability to handle multiple tasks in a fast-paced environment
  • Data Center Operations experience in monitoring, incident handling and escalation for Control-M jobs
  • Database knowledge Oracle/SQL, IT Certifications and other certification like ITIL, PMP etc.
  • Experience on Hybrid Cloud environments and certifications on AWS or Azure.
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SYSTEM ADMINISTRATOR

Manama, Capital Nexcel Computer Solutions

Posted 6 days ago

Job Viewed

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Job Description

Job Description

A System Administrator is an information technology (IT) professional who makes sure an organization’s computer systems are functioning and meet the needs of the organization. Sysadmins support, troubleshoot, and maintain computer servers and networks.

Roles & Responsibilities
  1. Install and configure software and hardware.
  2. Manage on-premises and cloud servers and storage.
  3. Manage and maintain Active Directory.
  4. Manage and maintain Windows & Linux server OS.
  5. Manage Microsoft Office365 Admin account.
  6. Manage AWS accounts.
  7. Set up accounts and workstations.
  8. Monitor performance and maintain systems according to requirements.
  9. Troubleshoot issues and outages.
  10. Ensure security through access controls, backups, and antivirus server.
  11. Upgrade systems with new releases and models.
  12. Develop expertise to train staff on new technologies.
  13. Build an internal wiki with technical documentation, manuals, and IT policies.
  14. Set up new users and give them access to the intranet.
  15. Manage and maintain the file servers.
  16. Employ the latest security protocols.
Minimum Requirements
  1. Proven experience as a System Administrator, Network Administrator, or similar role.
  2. Experience with servers, storage devices, and patch management.
  3. Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
  4. Familiarity with various operating systems and platforms.
  5. Resourcefulness and problem-solving aptitude.
  6. Excellent communication skills.
Educational Qualifications & Certifications
  1. BSc/BA in Information Technology, Computer Science, or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) and AWS certified) is a plus.
Experience
  1. Minimum 3 years progressive experience in system administration and technical support.
Required Skills
  1. Good communication skills.
  2. Must be fluent in English (speaking, reading, and writing) and preferably Arabic.
  3. Microsoft MCSE certification or similar.
  4. Linux (RHCSA) certification or similar.
  5. AWS certification is a plus.
  6. Availability outside of working hours to resolve emergency issues promptly.
  7. Excellent critical thinking and problem-solving skills.
  8. Patient and professional demeanor, with a can-do attitude.
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System Administrator & Automation Specialist | Manama, BH

Manama, Capital Bank ABC

Posted 3 days ago

Job Viewed

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Job Description

System Administrator & Automation Specialist

System Administrator & Automation Specialist Bank ABC Manama, Bahrain Apply now Posted 1 month ago Permanent Competitive System Administrator & Automation Specialist Bank ABC Manama, Bahrain Apply now

System Administrator & Automation Specialist

Bank ABC seeks to recruit a System Administrator and Automation Specialist in the Group Information Technology Department based in our Head Office in Bahrain.

Responsibilities of the role:
Reporting to the Automation Lead, the job holder will be responsible for the following:

  • Manage all IT operations jobs like End of Days, Start of Days, File transfers etc. Via Control-M.
  • Control-M application software Installation, Configuration, Deployment and upgrades.
  • Advise on improving the way of working bringing an automation-based perspective, proactively suggesting areas of improvements.
  • Ensure all the Control-M components are always designed and implemented with a High Availability concept and increasing overall process resiliency.
  • Should be work with Operating System like Solaris, Linux, Aix and Windows.
  • Scripting in various platforms and languages (powershell, bash etc.) to automate operations within Control-M jobs
  • Install and manage Control-M modules i.e., Control-M for backups, Control-M for OS, Control-M for Database, Control M for applications.
  • Installing Control-M Server, EM and Agents (Windows, Unix and Linux) along with monitoring and troubleshooting.
  • Keep everything documented and all documents constantly up-to-date to let team aware of how procedures are running.
  • Manage the complete Control-M infrastructure in the Bank like Installation, Upgrade, Configuration of Control-M Workload Automation tool version 8/9+/Future versions.
  • Running all operation tasks on all Banking applications including Development, Test, UAT/SIT & Production environments.
  • To the maximum extent automate the above operations and other tasks under Control-M
  • Document all tasks configured under Control-M with contingency plan of running the above Jobs manually in case Control-M is not available.
  • Utilize the full functionality available under Control-M to innovate and make better all the tasks running in GPH.
  • Configure Reports on Control-M to report on all operations being performed under Control-M to higher management
  • Enhance the reports available in Control-M or build Custom reports by using 3rd party tools like Crystal Report
  • Integrate Control-M with Backup software to make backups part of End of Day Workflow
  • Be part of operations team for smooth running of operations in GPH
  • Be part of project team to automate tasks on new products
  • Support any Disaster Recovery and Business Continuity Test activities.
  • Monitor the alerts and ensure service availability for 24x7 hours.
  • Co-ordinate the patch / vulnerabilities management .
  • Willing to work in shifts (8 hour shifts rotated weekly)

Areas of Knowledge, Qualification and Experience
  • 2-5 years of proven IT Operations related experiences with Unix/Linux & Windows System Administration experience, 2+ years programming experience with proficiency in Unix Shell (Korn, C, Bash) scripting
  • A minimum of a Bachelors Degree in Computer Science or equivalent
  • Solid experience working as a Control-M Scheduler in a distributed environment of Windows/Linux/Solaris/AIX
  • Knowledge of crystal report and other tools to generate customized report on end of day and other banking operations from Control-M
  • Experience working in financial services, banking or other fast paced 24/7 regulated financial organizations
  • Excellent customer service and interpersonal skills
  • Excellent verbal and written communication skills
  • Strong documentation and automation skills
  • Excellent troubleshooting, root cause analysis and permanent problem resolution skills
  • Ability to handle multiple tasks in a fast-paced environment
  • Data Center Operations experience in monitoring, incident handling and escalation for Control-M jobs
  • Database knowledge Oracle/SQL, IT Certifications and other certification like ITIL, PMP etc.
  • Experience on Hybrid Cloud environments and certifications on AWS or Azure.

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IT System Administrator

Manama, Capital Nexcel Computer Solutions

Posted 20 days ago

Job Viewed

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Job Description

Roles and Responsibilities:

  1. Install and configure software and hardware
  2. Manage network servers and technology tools
  3. Set up accounts and workstations
  4. Monitor performance and maintain systems according to requirements
  5. Troubleshoot issues and outages
  6. Ensure security through access controls, backups and firewalls
  7. Upgrade systems with new releases and models
  8. Develop expertise to train staff on new technologies
  9. Create technical documentation, manuals, reports and IT policies

Skills required:

  • Excellent communication skills
  • Smart personality
  • Troubleshooting
  • Can do L1 support
  • Vendor management
  • Asset management

Qualifications: Minimum bachelor's degree in relevant field. Candidates with MCSA/MCSE will be given preference.

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Technical Support Specialist

55443 Northern, Northern BHD50000 Annually WhatJobs

Posted today

Job Viewed

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Job Description

full-time
Our client is looking for a dedicated Technical Support Specialist to provide exceptional assistance to their customer base in Shakhura, Northern, BH . This role is integral to ensuring customer satisfaction and maintaining high levels of service. The primary responsibility will be to troubleshoot and resolve technical issues reported by customers via phone, email, or ticketing systems. You will need to diagnose hardware and software problems, guide users through step-by-step solutions, and document all interactions and resolutions meticulously. The ideal candidate will possess strong communication and interpersonal skills, with the ability to explain complex technical concepts in a clear and understandable manner. Experience with CRM software and remote support tools is highly advantageous. Responsibilities include managing customer inquiries, escalating unresolved issues to the appropriate internal teams, and providing feedback to improve product and service offerings. You will also be involved in creating and updating knowledge base articles and FAQs to empower users and reduce common support requests. A Bachelor's degree in Information Technology, Computer Science, or a related field is preferred, along with at least 3 years of experience in a customer-facing technical support role. Certification in relevant technologies (e.g., CompTIA A+, Network+) is a plus. You should be adept at multitasking, managing your workload efficiently, and working under pressure to meet service level agreements. A proactive approach to identifying and resolving potential customer issues before they escalate is highly desirable. This is an excellent opportunity to grow your career in a supportive and forward-thinking company, making a real impact on customer loyalty.
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Technical Support Specialist

BH1-2345 Durrat Al Bahrain BHD55000 Annually WhatJobs

Posted today

Job Viewed

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Job Description

full-time
Our client is seeking a proactive and technically adept Technical Support Specialist to provide exceptional customer service and resolve technical issues for their user base in Jidhafs, Capital, BH . This role requires a strong understanding of various software applications, hardware systems, and network troubleshooting. The Technical Support Specialist will be the primary point of contact for users experiencing technical difficulties, offering timely and effective solutions via phone, email, and chat. Key responsibilities include diagnosing and resolving hardware and software problems, guiding users through step-by-step solutions, escalating unresolved issues to appropriate internal teams, and maintaining detailed records of all support interactions and resolutions. You will also be involved in creating and updating knowledge base articles and FAQs to empower users. The ideal candidate will have a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. A minimum of 3-5 years of experience in a technical support or helpdesk role is required. Proficiency in operating systems (Windows, macOS), common software applications (Microsoft Office Suite, productivity tools), and basic network concepts is essential. Excellent communication skills, both written and verbal, with the ability to explain technical concepts clearly to non-technical users, are crucial. Patience, empathy, and a customer-centric approach are paramount. Troubleshooting aptitude and the ability to work under pressure are highly valued. Join our client's dedicated support team and play a vital role in ensuring seamless technology operations for their valued customers.

Responsibilities:
  • Provide first-level technical support to end-users via phone, email, and chat.
  • Diagnose and resolve hardware, software, and network issues.
  • Guide users through troubleshooting processes and provide clear instructions.
  • Escalate complex issues to senior support staff or specialized teams.
  • Document all support requests, actions taken, and resolutions in the ticketing system.
  • Create and maintain knowledge base articles and user guides.
  • Install, configure, and update software and hardware as needed.
  • Monitor system performance and identify potential issues proactively.
Qualifications:
  • Bachelor's degree in Computer Science, IT, or a related field, or equivalent experience.
  • 3-5 years of experience in technical support, helpdesk, or a similar role.
  • Strong knowledge of Windows and macOS operating systems.
  • Familiarity with networking concepts (TCP/IP, DNS, VPN).
  • Experience with remote support tools and ticketing systems.
  • Excellent customer service and communication skills.
  • Ability to troubleshoot effectively and think logically.
  • Certifications such as CompTIA A+ or ITIL Foundation are a plus.
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About the latest Senior it specialist Jobs in Bahrain !

Technical Support Specialist

602 Al Malikiyah, Northern BHD40000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client, a rapidly expanding technology services provider, is seeking a dedicated and adept Technical Support Specialist to join their customer-focused team in **Salmabad, Northern, BH**. This role is ideal for individuals passionate about technology and providing exceptional customer service. You will be the first point of contact for clients experiencing technical difficulties, responsible for diagnosing, troubleshooting, and resolving a wide range of hardware, software, and network issues. Your primary duties will include responding to support tickets, providing remote assistance, escalating complex problems to senior technicians when necessary, and documenting all support interactions. A key aspect of this role involves educating users on best practices to prevent future issues. The ideal candidate will have a strong understanding of operating systems (Windows, macOS), common software applications, and basic networking concepts. Experience with helpdesk software and remote support tools is highly preferred. Excellent communication and interpersonal skills are essential, as you will be interacting with users of varying technical backgrounds. The ability to remain calm and professional under pressure, coupled with strong analytical and problem-solving abilities, will ensure your success. This is a fantastic opportunity to develop your technical expertise and build a rewarding career within a supportive environment, contributing directly to client satisfaction and operational efficiency within **Salmabad, Northern, BH**.
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Technical Support Specialist

00900 Durrat Al Bahrain BHD45000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is looking for a skilled and dedicated Technical Support Specialist to provide exceptional assistance to their customers from their base in Jidhafs, Capital, BH . This role is crucial in ensuring customer satisfaction by resolving technical issues efficiently and effectively. You will be responsible for responding to customer inquiries via phone, email, and chat, diagnosing and troubleshooting hardware and software problems, and guiding users through step-by-step solutions. Key responsibilities include maintaining a high level of first-contact resolution, documenting technical issues and their resolutions, and escalating complex problems to higher-level support or engineering teams. This position requires a strong understanding of computer systems, operating systems (Windows, macOS), and common software applications. Experience with networking concepts, mobile devices, and cloud-based services is highly beneficial. The Technical Support Specialist will also be involved in creating and updating support documentation, FAQs, and user guides. You will need to possess excellent communication and active listening skills, with the ability to explain technical concepts in a clear and concise manner to users of varying technical expertise. A patient and empathetic approach is essential when dealing with customers. The ideal candidate will have a passion for technology and a commitment to providing outstanding support. A High School Diploma or equivalent is required, with a technical certification (e.g., CompTIA A+, Network+) being an advantage. A minimum of 3 years of experience in technical support or a related customer-facing IT role is preferred.
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Technical Support Specialist

215 Hamad Town, Northern BHD1700 month WhatJobs

Posted today

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Job Description

full-time
Our client is looking for a skilled and customer-focused Technical Support Specialist to join their dedicated Helpdesk team in **Hamad Town, Northern, BH**. This role is instrumental in providing timely and effective technical assistance to users, resolving issues, and ensuring seamless operation of our IT systems. You will be responsible for responding to customer inquiries via phone, email, and chat, diagnosing and troubleshooting hardware and software problems, and guiding users through step-by-step solutions. Escalating complex issues to the appropriate internal teams and documenting all support interactions accurately will be key responsibilities. The ideal candidate will possess strong technical aptitude, excellent problem-solving skills, and exceptional communication abilities. A Bachelor's degree in Computer Science, IT, or a related field, or equivalent practical experience, is required. Previous experience of at least 2 years in a technical support or helpdesk role is essential. Familiarity with operating systems (Windows, macOS), common software applications, and basic network troubleshooting is mandatory. Certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. Patience, empathy, and a commitment to providing outstanding customer service are vital for this role. This is a great chance to develop your IT career within a supportive and innovative environment.
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