38 Senior Management Positions jobs in Manama
Business Management and Administration, Bahrain
Manama, Capital
University of Maryland Global Campus
Posted today
Job Viewed
Job Description
Job Ref:
10016161
**Location**:
Manama-Bahrain
Category:
Adjunct Faculty
Type:
Part time
**Adjunct Faculty**
**Business Management and Administration**
**The Undergraduate School**
**UMGC Europe**
**Location: Manama, Bahrain**
University of Maryland Global Campus (UMGC) seeks adjunct faculty to teach on-site in Bahrain for the Business Management and Administration program.
**Required Education and Experience**:
- Master's degree in Business Management or related field from an accredited institution of higher learning.
- Professional experience in the Business Management or related field.
- Experience teaching adult learners online and in higher education is strongly preferred.
- Applicants must already have base access. We are not able to obtain base access or provide logístical support for Downrange adjunct faculty.
**Materials needed for submission**
- Resume/Curriculum Vitae
- Cover letter highly preferred
- Unofficial transcripts for all conferred degrees with conferral date
**Who We Are and Who We **Serve**
UMGC—one of 12 degree-granting institutions in the University System of Maryland (USM)—is a mission-driven institution with seven core values that guide us in all we do. At the top of the list is "Students First,” and we strive to do just that for our 90,000 students at home and abroad. From its start in 1947, UMGC has demonstrated its commitment to adult learners. We recognize that adult students need flexibility and options. UMGC is proud to be a global, 24-hour, institution of higher learning.
The typical UMGC student is an adult learner juggling a career, family, and other priorities. Roughly 80% work full time, half are parents, and half are minority students. They are continuing their education to better themselves, their families, and their professional opportunities. UMGC is also a leading higher education provider to the U.S. military, enrolling 55,000 active-duty service members, reservists, National Guard members, veterans, and family members annually. We are proud of our military heritage and are committed to this service.
**The Adjunct Faculty Role at **UMGC**
UMGC is committed to helping students achieve success not only with us, but also in their professional fields. As a result, we actively seek faculty members who are scholar-practitioners: professionals who are actively and successfully engaged in their field who additionally wish to help the next generation of professionals grow in their knowledge and expertise through education. Your role as an adjunct faculty member will be to:
- Actively engage students through frequent interaction that motivates them to succeed, and conveys a genuine energy and enthusiasm for their learning.
- and project-based learning demonstrations.
- Provide rich and regular constructive feedback, utilizing rubrics effectively for the assessment of student work, and acknowledging student accomplishments.
- Provide feedback to your program chair on possible curricular improvements.
**The Business Management Program at** **UMGC**
**Faculty Training at UM**G**C**
We are committed to your professional success at UMGC. Each new faculty member is required to successfully complete our online two-week new faculty orientation, FacDev 412, as a condition of hire.
**Position Available and will Remain Open until Filled**
**Salary Commensurate with Experience**
**The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.**
University of Maryland Global Campus (UMGC) is committed to helping safeguard the health of its faculty, staff, students, contractors, and guests. Because vaccinations reduce the spread of SARS-CoV-2-the virus that causes COVID-19-all prospective UMGC faculty (full-time and adjunct) and staff are strongly encouraged to be fully vaccinated and current with the recommended boosters. As always, operations at our military locations in Europe, Asia, and stateside will follow the guidance of the U.S. Department of Defense and local commands, and may require proof of full vaccination, unless an exception is approved as a reasonable accommodation based on disability or religion. If so, a copy of their Approved Exception Letter must be provided before the start of their employment. Failure to provide proof of vaccination or show proof of exception may result in the offer of employment being rescinded.
10016161
**Location**:
Manama-Bahrain
Category:
Adjunct Faculty
Type:
Part time
**Adjunct Faculty**
**Business Management and Administration**
**The Undergraduate School**
**UMGC Europe**
**Location: Manama, Bahrain**
University of Maryland Global Campus (UMGC) seeks adjunct faculty to teach on-site in Bahrain for the Business Management and Administration program.
**Required Education and Experience**:
- Master's degree in Business Management or related field from an accredited institution of higher learning.
- Professional experience in the Business Management or related field.
- Experience teaching adult learners online and in higher education is strongly preferred.
- Applicants must already have base access. We are not able to obtain base access or provide logístical support for Downrange adjunct faculty.
**Materials needed for submission**
- Resume/Curriculum Vitae
- Cover letter highly preferred
- Unofficial transcripts for all conferred degrees with conferral date
**Who We Are and Who We **Serve**
UMGC—one of 12 degree-granting institutions in the University System of Maryland (USM)—is a mission-driven institution with seven core values that guide us in all we do. At the top of the list is "Students First,” and we strive to do just that for our 90,000 students at home and abroad. From its start in 1947, UMGC has demonstrated its commitment to adult learners. We recognize that adult students need flexibility and options. UMGC is proud to be a global, 24-hour, institution of higher learning.
The typical UMGC student is an adult learner juggling a career, family, and other priorities. Roughly 80% work full time, half are parents, and half are minority students. They are continuing their education to better themselves, their families, and their professional opportunities. UMGC is also a leading higher education provider to the U.S. military, enrolling 55,000 active-duty service members, reservists, National Guard members, veterans, and family members annually. We are proud of our military heritage and are committed to this service.
**The Adjunct Faculty Role at **UMGC**
UMGC is committed to helping students achieve success not only with us, but also in their professional fields. As a result, we actively seek faculty members who are scholar-practitioners: professionals who are actively and successfully engaged in their field who additionally wish to help the next generation of professionals grow in their knowledge and expertise through education. Your role as an adjunct faculty member will be to:
- Actively engage students through frequent interaction that motivates them to succeed, and conveys a genuine energy and enthusiasm for their learning.
- and project-based learning demonstrations.
- Provide rich and regular constructive feedback, utilizing rubrics effectively for the assessment of student work, and acknowledging student accomplishments.
- Provide feedback to your program chair on possible curricular improvements.
**The Business Management Program at** **UMGC**
**Faculty Training at UM**G**C**
We are committed to your professional success at UMGC. Each new faculty member is required to successfully complete our online two-week new faculty orientation, FacDev 412, as a condition of hire.
**Position Available and will Remain Open until Filled**
**Salary Commensurate with Experience**
**The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.**
University of Maryland Global Campus (UMGC) is committed to helping safeguard the health of its faculty, staff, students, contractors, and guests. Because vaccinations reduce the spread of SARS-CoV-2-the virus that causes COVID-19-all prospective UMGC faculty (full-time and adjunct) and staff are strongly encouraged to be fully vaccinated and current with the recommended boosters. As always, operations at our military locations in Europe, Asia, and stateside will follow the guidance of the U.S. Department of Defense and local commands, and may require proof of full vaccination, unless an exception is approved as a reasonable accommodation based on disability or religion. If so, a copy of their Approved Exception Letter must be provided before the start of their employment. Failure to provide proof of vaccination or show proof of exception may result in the offer of employment being rescinded.
This advertiser has chosen not to accept applicants from your region.
0
Management Consultant - Business Transformation
Manama, Capital
Domo Ventures W.L.L.
Posted 1 day ago
Job Viewed
Job Description
Management Consultant - Business Transformation About the job Management Consultant - Business Transformation
Management Consultant Business Transformation
Job Summary
We are seeking a highly experienced management consultant to lead a comprehensive business transformation initiative for a dynamic holding company with diverse subsidiaries in the food and beverage, marketing, media, and manufacturing sectors. The ideal candidate will possess a deep understanding of the Bahraini market and a proven track record of driving organizational change and improving business performance.
Responsibilities and Duties
- Develop and execute a comprehensive business transformation strategy aligned with the client's vision and objectives.
- Conduct in-depth assessments of the client's operations, financial performance, and organizational structure to identify areas for improvement.
- Redesign the organizational structure to enhance efficiency, accountability, and responsiveness to market changes.
- Lead the development and implementation of standardized and efficient business processes, policies and procedures across all subsidiaries as well as the Group level.
- Develop and support the implementation of comprehensive HR policies and procedures across all subsidiaries as well as the Group level.
- Oversee the implementation, and integration of an ERP system (Odoo) to support business operations and growth.
- Foster a culture of innovation, collaboration, and employee engagement to drive business performance.
- Manage and mentor a team of consultants and internal stakeholders.
- Develop and implement change management strategies to ensure successful adoption of new processes and systems.
- Provide strategic guidance and support to the client's executive team.
- Develop and maintain strong relationships with clients and internal stakeholders.
- Ensure compliance with relevant laws and regulations.
Qualifications and Experience
- Advanced degree in business administration, management, or a related field.
- Minimum of 8 years of experience in management consulting with a focus on business transformation.
- Proven track record of leading complex projects and delivering measurable results.
- Deep understanding of the Bahraini business environment and regulatory landscape.
- Experience in the food and beverage, marketing, media, and manufacturing industriesis preferred.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to build and maintain strong client relationships.
Skills and Abilities
- Strategic thinking and planning
- Change management
- Project management
- Financial analysis
- Process improvement
- Leadership and team building
- Results-oriented
- Client-focused
- Initiative
- Problem-solving
Please send us your updated resume to:
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
1
Business Analyst - Cash Management Product
Riffa, Southern
RESO
Posted 19 days ago
Job Viewed
Job Description
Job Description
We are seeking a highly skilled Business Analyst to join our team, specializing in Cash Management Products. The ideal candidate will have extensive experience in SWIFT payments, collections, and liquidity management, virtual accounts & Host to host products. As a Business Analyst, you will be responsible for analyzing business processes, identifying areas for improvement, and developing strategies to enhance our cash management product offerings.
Responsibilities
We are seeking a highly skilled Business Analyst to join our team, specializing in Cash Management Products. The ideal candidate will have extensive experience in SWIFT payments, collections, and liquidity management, virtual accounts & Host to host products. As a Business Analyst, you will be responsible for analyzing business processes, identifying areas for improvement, and developing strategies to enhance our cash management product offerings.
Responsibilities
- Conduct in-depth analysis of cash management processes and products to identify inefficiencies and opportunities for optimization.
- Collaborate with cross-functional teams including product managers, developers, and stakeholders to gather requirements and define project objectives.
- Develop detailed business requirements documentation, use cases, and functional specifications for cash management product enhancements.
- Utilize your expertise in SWIFT payments, collections, and liquidity management, virtual accounts & Host to Host to provide insights and recommendations for product enhancements.
- Work closely with development teams to ensure accurate implementation of business requirements and timely delivery of projects.
- Conduct user acceptance testing (UAT) to validate that new features meet business needs and requirements.
- Provide ongoing support to stakeholders, including training and documentation, to ensure smooth adoption of new features and products.
- Stay informed about industry trends, regulations, and best practices related to cash management products and services.
- Bachelor’s degree in business administration, Finance, or related field. Master's degree preferred.
- Proven experience (8+ years) working as a Business Analyst in the financial services industry, with a focus on cash management products.
- Expertise in SWIFT payments, collections, and liquidity management products and processes.
- Strong analytical skills with the ability to gather and interpret complex data from multiple sources.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
- Experience with Agile/Scrum methodologies and project management tools.
- Ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment.
- Certification in Business Analysis (e.g., CBAP) is a plus.
This advertiser has chosen not to accept applicants from your region.
2
RISK MANAGEMENT (FINANCE)
Manama, Capital
RESO
Posted 5 days ago
Job Viewed
Job Description
Full Time
Knowledge in Finance and Accounting
Knowledge in reporting experience in systems like Excel and other MS Office applications
Experience: 1 - 3 years
Job Responsibilities- Conduct portfolio analytics and deep dives into the portfolio.
- Regulatory and Management Reporting
- Attention to detail and a commitment to accuracy and quality.
- Strong analytic capabilities.
- Problem solving skills
- Able to effectively work in a closely knit team.
- Risk Analysis
- Risk Assessment
- Spreadsheet Preparation
- Presentation Preparation
- Data Access and Reporting
This advertiser has chosen not to accept applicants from your region.
3
Student Management Coordinator
Amwaj Islands
The International School of Choueifat - City of 6 October
Posted 19 days ago
Job Viewed
Job Description
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- SABIS Corporate Website
Job Number EGYPT00253 Job Type Non-Teaching School / Entity Name The International School of Choueifat, 6 October Department Student Life and Student Management
About SABIS
SABIS is a global education network that has an active presence in 21 countries on five continents and educates students in both the private and public sectors. SABIS schools implement the proven, proprietary SABIS Educational System, which has been developed and refined for over 135 years.
All students in the SABIS Network benefit from a long tradition of excellence in education, a reputation that is rooted in a well-developed philosophy that seeks to provide students with a top-quality education that prepares them to meet the challenges of a changing world.
For more information about the SABIS Network, visit: Purpose
Responsible for establishing, maintaining, and monitoring a disciplined environment conducive to learning. Acts as an advisor for students, parents, and teachers on all student management-related issues and behavioral matters, aiming to create a safe learning atmosphere to help students become responsible, self-disciplined individuals.
Key Responsibilities
- Oversee the Student Management team to ensure effective performance and proper execution of all tasks in a timely manner
- Mentor and advise students with behavioral issues
- Investigate reasons for students’ recurring behavioral issues, and along with the DSMCs, supervisors, or any other staff member, find long-lasting solutions
- Assign consequences to students’ behavioral infractions, focused on helping students learn the proper behavior instead of purely for punishment reasons only
- Take preventative measures to prevent and deter inappropriate behavior
- Track lateness, absences, and skipping, and along with the Student Management team and parents, find solutions to ensure students are at school, in class, maximizing their learning
- Develop supervision schedules to ensure the whole school is monitored at all times
- Ensure that data is accurately entered into the SABIS School Management System/ SABIS Information System (SSMS/SIS), including teacher and student attendance data, infractions, and discipline remarks. Document all meetings and any relevant documentation in the Y-Book
- Maintain a safe and secure environment at all times
- Conduct regular safety drills (fire, earthquake, etc.) and ensure all emergency procedures are current
- Meet parents whose children experience behavioral challenges to discuss the situation and the course of action to help their child
- Review weekly discipline reports (SSMS/SIS), extrapolating the needed information and statistics to proactively prevent reoccurring situations and support students requiring behavioral guidance
- Monitor the frequency of infractions from the teachers weekly and take appropriate action if needed through the AQC
- Hold advising classes pertaining to behavior, as well as current and serious issues such as bullying among other things, in coordination with the Student Life Coordinator (SLC)
- Educate teachers and staff on Student Management procedures, including all related forms and proper tablet usage
- Coordinate with the SLC to recruit and train discipline prefects. Partner with the prefects to fully monitor the school and brainstorm solutions to behavioral challenges
- Hold weekly meetings with the SM team to discuss discipline issues, teacher support, and potential solutions
- Hold regular meetings with the DSMCs to go over reports, statistics, and proactive solutions to major discipline issues
- Stay well-informed about current events and activities at the school
- Ensure the proper implementation of the SABIS student management systems and policies
- Assist in recruitment activities, if and when needed
- Conduct the performance appraisals of the SM team in coordination with the School Director
- Perform other related tasks or projects as they arise and as delegated by the school management
- Bachelor’s degree in a relevant field
- English Proficient; local language is a must
- A minimum of 3 years of experience in a relevant field (SABIS Experience is preferred)
- Professional behavior and ethical conduct
- Delivering results
- Continuous learning and improvement
- Accountability and taking ownership
- Communication
- Collaboration
- Managing time and priorities
- Leading and motivating others
- Problem solving and decision making
Must meet all employment requirements including, but not limited to, country and local education and certification requirements, reference checks, and criminal background checks.
Additional details about this position will only be provided to short-listed candidates.
SABIS is an equal opportunity employer. We are dedicated to a policy of non – discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability, or any other legally protected characteristics.
Print Apply Online Share Back
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SABIS - SABIS Digital Platform
- Job function Project Management and Information Technology
- Industries Education Administration Programs
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4
Student Management Coordinator
Amwaj Islands
RESO
Posted 19 days ago
Job Viewed
Job Description
- Search
- Jobs
- Locations
- SABIS Corporate Website
Job Number EGYPT00253 Job Type Non-Teaching School / Entity Name The International School of Choueifat, 6 October Department Student Life and Student Management
About SABIS
SABIS is a global education network that has an active presence in 21 countries on five continents and educates students in both the private and public sectors. SABIS schools implement the proven, proprietary SABIS Educational System, which has been developed and refined for over 135 years.
All students in the SABIS Network benefit from a long tradition of excellence in education, a reputation that is rooted in a well-developed philosophy that seeks to provide students with a top-quality education that prepares them to meet the challenges of a changing world.
For more information about the SABIS Network, visit: Purpose
Responsible for establishing, maintaining, and monitoring a disciplined environment conducive to learning. Acts as an advisor for students, parents, and teachers on all student management-related issues and behavioral matters, aiming to create a safe learning atmosphere to help students become responsible, self-disciplined individuals.
Key Responsibilities
- Oversee the Student Management team to ensure effective performance and proper execution of all tasks in a timely manner
- Mentor and advise students with behavioral issues
- Investigate reasons for students’ recurring behavioral issues, and along with the DSMCs, supervisors, or any other staff member, find long-lasting solutions
- Assign consequences to students’ behavioral infractions, focused on helping students learn the proper behavior instead of purely for punishment reasons only
- Take preventative measures to prevent and deter inappropriate behavior
- Track lateness, absences, and skipping, and along with the Student Management team and parents, find solutions to ensure students are at school, in class, maximizing their learning
- Develop supervision schedules to ensure the whole school is monitored at all times
- Ensure that data is accurately entered into the SABIS School Management System/ SABIS Information System (SSMS/SIS), including teacher and student attendance data, infractions, and discipline remarks. Document all meetings and any relevant documentation in the Y-Book
- Maintain a safe and secure environment at all times
- Conduct regular safety drills (fire, earthquake, etc.) and ensure all emergency procedures are current
- Meet parents whose children experience behavioral challenges to discuss the situation and the course of action to help their child
- Review weekly discipline reports (SSMS/SIS), extrapolating the needed information and statistics to proactively prevent reoccurring situations and support students requiring behavioral guidance
- Monitor the frequency of infractions from the teachers weekly and take appropriate action if needed through the AQC
- Hold advising classes pertaining to behavior, as well as current and serious issues such as bullying among other things, in coordination with the Student Life Coordinator (SLC)
- Educate teachers and staff on Student Management procedures, including all related forms and proper tablet usage
- Coordinate with the SLC to recruit and train discipline prefects. Partner with the prefects to fully monitor the school and brainstorm solutions to behavioral challenges
- Hold weekly meetings with the SM team to discuss discipline issues, teacher support, and potential solutions
- Hold regular meetings with the DSMCs to go over reports, statistics, and proactive solutions to major discipline issues
- Stay well-informed about current events and activities at the school
- Ensure the proper implementation of the SABIS student management systems and policies
- Assist in recruitment activities, if and when needed
- Conduct the performance appraisals of the SM team in coordination with the School Director
- Perform other related tasks or projects as they arise and as delegated by the school management
- Bachelor’s degree in a relevant field
- English Proficient; local language is a must
- A minimum of 3 years of experience in a relevant field (SABIS Experience is preferred)
- Professional behavior and ethical conduct
- Delivering results
- Continuous learning and improvement
- Accountability and taking ownership
- Communication
- Collaboration
- Managing time and priorities
- Leading and motivating others
- Problem solving and decision making
Must meet all employment requirements including, but not limited to, country and local education and certification requirements, reference checks, and criminal background checks.
Additional details about this position will only be provided to short-listed candidates.
SABIS is an equal opportunity employer. We are dedicated to a policy of non – discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability, or any other legally protected characteristics.
Print Apply Online Share Back
Terms & Conditions - Privacy Policy - Cookies Preferences - Site Map
2025 SABIS
SABIS - SABIS Digital Platform #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
5
Real Time Management
Manama, Capital
Data Direct Bahrain Solutions W.L.L
Posted 19 days ago
Job Viewed
Job Description
Data Direct Bahrain Solutions W.L.L, Bahrain
Continuously monitor real-time contact center metrics, including call volumes, chat volumes, agent availability, and Interval Compliance adherence
Set up and manage real-time alerts for deviations from established performance thresholds. Respond promptly to these alerts to mitigate any potential issues
Allocate resources such as agents and queues dynamically to ensure optimal coverage during peak and off-peak hours while minimizing overstaffing during slower times
Monitor and track agent adherence to schedules and break times, taking corrective actions when necessary to maintain operational efficiency
Analyze historical and current data to make short-term adjustments to forecasting models, considering factors like seasonality, promotions, and unexpected events
Make real-time adjustments to agent schedules, including reassigning tasks, redistributing workloads, and managing breaks to maintain Interval compliance
Collaborate closely with contact center supervisors and managers to provide real-time updates on performance and work together to address challenges as they arise
Analyze real-time and historical data to identify trends, anomalies, and areas for improvement, and provide recommendations to enhance operational efficiency
Maintain detailed records of real-time actions taken, performance trends, and key insights to support post-analysis and reporting
Participate in ongoing process improvement initiatives to enhance real-time monitoring and response strategies, including the development of new tools and dashboards
Job SpecificationRequirements and Qualifications
Bachelor's degree in business, statistics, or a related field preferred
Proven experience in real-time monitoring and analysis within a contact center or customer service environment
Proficiency in contact center software and workforce management tools
Strong analytical and problem-solving skills, with the ability to make data-driven decisions quickly
Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and concisely
Detail-oriented with the ability to multitask effectively in a fast-paced environment
Knowledge of call center operations, including key performance indicators (KPIs) and Interval Compliance (IC)
Flexibility to work shifts, including evenings, weekends, and holidays, as needed
Strong teamwork and interpersonal skills to collaborate effectively with cross-functional teams
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6
Real Time Management
Manama, Capital
Data Direct Bahrain Solutions W.L.L
Posted today
Job Viewed
Job Description
**Duties and Responsibilities**
- Continuously monitor real-time contact center metrics, including call volumes, chat volumes, agent availability, and Interval Compliance adherence
- Set up and manage real-time alerts for deviations from established performance thresholds. Respond promptly to these alerts to mitigate any potential issues
- Allocate resources such as agents and queues dynamically to ensure optimal coverage during peak and off-peak hours while minimizing overstaffing during slower times
- Monitor and track agent adherence to schedules and break times, taking corrective actions when necessary to maintain operational efficiency
- Analyze historical and current data to make short-term adjustments to forecasting models, considering factors like seasonality, promotions, and unexpected events
- Make real-time adjustments to agent schedules, including reassigning tasks, redistributing workloads, and managing breaks to maintain Interval compliance
- Collaborate closely with contact center supervisors and managers to provide real-time updates on performance and work together to address challenges as they arise
- Analyze real-time and historical data to identify trends, anomalies, and areas for improvement, and provide recommendations to enhance operational efficiency
- Maintain detailed records of real-time actions taken, performance trends, and key insights to support post-analysis and reporting
- Participate in ongoing process improvement initiatives to enhance real-time monitoring and response strategies, including the development of new tools and dashboards
**Requirements and Qualifications**
- Bachelor's degree in business, statistics, or a related field preferred
- Proven experience in real-time monitoring and analysis within a contact center or customer service environment
- Proficiency in contact center software and workforce management tools
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions quickly
- Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and concisely
- Detail-oriented with the ability to multitask effectively in a fast-paced environment
- Knowledge of call center operations, including key performance indicators (KPIs) and Interval Compliance (IC)
- Flexibility to work shifts, including evenings, weekends, and holidays, as needed
- Strong teamwork and interpersonal skills to collaborate effectively with cross-functional teams
- Strong Excel skills
**Salary**: From BD500.000 per month
**Education**:
- Bachelor's (preferred)
- Continuously monitor real-time contact center metrics, including call volumes, chat volumes, agent availability, and Interval Compliance adherence
- Set up and manage real-time alerts for deviations from established performance thresholds. Respond promptly to these alerts to mitigate any potential issues
- Allocate resources such as agents and queues dynamically to ensure optimal coverage during peak and off-peak hours while minimizing overstaffing during slower times
- Monitor and track agent adherence to schedules and break times, taking corrective actions when necessary to maintain operational efficiency
- Analyze historical and current data to make short-term adjustments to forecasting models, considering factors like seasonality, promotions, and unexpected events
- Make real-time adjustments to agent schedules, including reassigning tasks, redistributing workloads, and managing breaks to maintain Interval compliance
- Collaborate closely with contact center supervisors and managers to provide real-time updates on performance and work together to address challenges as they arise
- Analyze real-time and historical data to identify trends, anomalies, and areas for improvement, and provide recommendations to enhance operational efficiency
- Maintain detailed records of real-time actions taken, performance trends, and key insights to support post-analysis and reporting
- Participate in ongoing process improvement initiatives to enhance real-time monitoring and response strategies, including the development of new tools and dashboards
**Requirements and Qualifications**
- Bachelor's degree in business, statistics, or a related field preferred
- Proven experience in real-time monitoring and analysis within a contact center or customer service environment
- Proficiency in contact center software and workforce management tools
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions quickly
- Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and concisely
- Detail-oriented with the ability to multitask effectively in a fast-paced environment
- Knowledge of call center operations, including key performance indicators (KPIs) and Interval Compliance (IC)
- Flexibility to work shifts, including evenings, weekends, and holidays, as needed
- Strong teamwork and interpersonal skills to collaborate effectively with cross-functional teams
- Strong Excel skills
**Salary**: From BD500.000 per month
**Education**:
- Bachelor's (preferred)
This advertiser has chosen not to accept applicants from your region.
7
Treasury Specialist - Wealth Management
Manama, Capital
RESO
Posted today
Job Viewed
Job Description
Job Summary
The incumbent is to achieve assigned revenue targets through sound provision of treasury solutions to Retail Banking Clients and/ or Relationship Managers in order to meet clients’ desired investment objectives and increase bank’s share of wallet.
Key Responsibilities
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
The incumbent is to achieve assigned revenue targets through sound provision of treasury solutions to Retail Banking Clients and/ or Relationship Managers in order to meet clients’ desired investment objectives and increase bank’s share of wallet.
Key Responsibilities
- Responsible for meeting assigned targets and contribute to Capital Markets Product Solutions (CMPS )budgets on Structured Notes, Fixed Income, Forex (FX) and Equities related products.
- Proactive engagement with Relationship Managers (RMs) in marketing Capital Markets Product Solutions (CMPS) products and enhance business turnover and profitability.
- Strengthen retail clients’ customer base product penetration in the increasingly important Capital Markets Product Solutions (CMPS) product suite.
- Provide timely market updates and accurate product information to clients and stakeholders.
- Monitor market movements and provide regular and timely feedback to clients.
- Offer appropriate solutions within clients’ risk profile and investment objectives.
- Ensure prompt and accurate execution of clients’ orders through systems and/or market desks as may be applicable.
- Facilitate book-building of treasury products.
- Actively train Relationship Managers (RMs) in Capital Markets Product Solutions (CMPS) products and ensure systems are being effectively and efficiently utilised.
- Keep abreast of competitors’ tactical mapping, pricing, product offerings and market intelligence.
- Work on frontline and client campaigns and initiatives with segments and data insights to drive Capital Markets Product Solutions (CMPS) products and revenue.
- Ensure compliance with regulatory and internal policies as applicable.
- Project a high level of professionalism in all client engagements to uphold image of the Bank.
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Work in the Treasury Sales Specialist function to achieve the outcomes set out in the Bank’s Conduct Guidelines: (Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.)
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Retail Clients’ Front-line Teams.
- Relationship Managers.
- Capital Markets Product Solutions (CMPS) Dealers
- Capital Markets Product Solutions (CMPS) Product Managers
- Operations
- Legal
- Segment Teams
- Wealth Management
- Branch Operations
- Embed Here for good and Group’s brand and values in UAE/Wealth Soutions; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
- Logical thinking and Computing Skills
- Communication Skills
- Product Knowledge –Bonds, Forex (FX), Equities, and Structured Notes
- Understanding of Financial Markets
- 5 to 10 years’ relevant working and sales experience in treasury sales covering Retail/Priority Banking segment.
- Strong aptitude for sales, business prospects management and deal closure.
- Extensive knowledge of financial markets products such as but not limited to Structured Products, Foreign Exchange, Fixed Income and Equities.
- Knowledge of operational, tax, regulatory issues.
- Excellent communication, sales and presentation skills.
- Self-motivator who is keen to upgrade, improve personal knowledge and skills to meet job requirements.
- Ability to work without supervision.
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
This advertiser has chosen not to accept applicants from your region.
8
Treasury Specialist - Wealth Management
Manama, Capital
Standard Chartered
Posted today
Job Viewed
Job Description
Join to apply for the Treasury Specialist - Wealth Management role at Standard Chartered
Join to apply for the Treasury Specialist - Wealth Management role at Standard Chartered
Job Summary
The incumbent is to achieve assigned revenue targets through sound provision of treasury solutions to Retail Banking Clients and/ or Relationship Managers in order to meet clients’ desired investment objectives and increase bank’s share of wallet.
Job Summary
The incumbent is to achieve assigned revenue targets through sound provision of treasury solutions to Retail Banking Clients and/ or Relationship Managers in order to meet clients’ desired investment objectives and increase bank’s share of wallet.
Key Responsibilities
- Responsible for meeting assigned targets and contribute to Capital Markets Product Solutions (CMPS )budgets on Structured Notes, Fixed Income, Forex (FX) and Equities related products.
- Proactive engagement with Relationship Managers (RMs) in marketing Capital Markets Product Solutions (CMPS) products and enhance business turnover and profitability.
- Strengthen retail clients’ customer base product penetration in the increasingly important Capital Markets Product Solutions (CMPS) product suite.
- Provide timely market updates and accurate product information to clients and stakeholders.
- Monitor market movements and provide regular and timely feedback to clients.
- Offer appropriate solutions within clients’ risk profile and investment objectives.
- Ensure prompt and accurate execution of clients’ orders through systems and/or market desks as may be applicable.
- Facilitate book-building of treasury products.
- Actively train Relationship Managers (RMs) in Capital Markets Product Solutions (CMPS) products and ensure systems are being effectively and efficiently utilised.
- Keep abreast of competitors’ tactical mapping, pricing, product offerings and market intelligence.
- Work on frontline and client campaigns and initiatives with segments and data insights to drive Capital Markets Product Solutions (CMPS) products and revenue.
- Ensure compliance with regulatory and internal policies as applicable.
- Project a high level of professionalism in all client engagements to uphold image of the Bank.
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Work in the Treasury Sales Specialist function to achieve the outcomes set out in the Bank’s Conduct Guidelines: (Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.)
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Retail Clients’ Front-line Teams.
- Relationship Managers.
- Capital Markets Product Solutions (CMPS) Dealers
- Capital Markets Product Solutions (CMPS) Product Managers
- Operations
- Legal
- Segment Teams
- Wealth Management
- Branch Operations
- Embed Here for good and Group’s brand and values in UAE/Wealth Soutions; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures
- Logical thinking and Computing Skills
- Communication Skills
- Product Knowledge –Bonds, Forex (FX), Equities, and Structured Notes
- Understanding of Financial Markets
- 5 to 10 years’ relevant working and sales experience in treasury sales covering Retail/Priority Banking segment.
- Strong aptitude for sales, business prospects management and deal closure.
- Extensive knowledge of financial markets products such as but not limited to Structured Products, Foreign Exchange, Fixed Income and Equities.
- Knowledge of operational, tax, regulatory issues.
- Excellent communication, sales and presentation skills.
- Self-motivator who is keen to upgrade, improve personal knowledge and skills to meet job requirements.
- Ability to work without supervision.
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Finance and Sales
- Industries Banking
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