571 Server Support jobs in Bahrain

Job Description

A System Administrator is an information technology (IT) professional who makes sure an organization’s computer systems are functioning and meet the needs of the organization. Sysadmins support, troubleshoot, and maintain computer servers and networks.

1. Install and configure software and hardware.
2. Manage on-premises and cloud servers and storage.
3. Manage and maintain Active Directory.
4. Manage and maintain Windows & Linux server OS.
5. Manage Microsoft Office365 Admin account.
6. Manage AWS accounts.
7. Set up accounts and workstations.
8. Monitor performance and maintain systems according to requirements.
9. Troubleshoot issues and outages.
10. Ensure security through access controls, backups, and antivirus server.
11. Upgrade systems with new releases and models.
12. Develop expertise to train staff on new technologies.
13. Build an internal wiki with technical documentation, manuals, and IT policies.
14. Set up new users and give them access to the intranet.
15. Manage and maintain the file servers.
16. Employ the latest security protocols.

1. Proven experience as a System Administrator, Network Administrator, or similar role.
2. Experience with servers, storage devices, and patch management.
3. Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
4. Familiarity with various operating systems and platforms.
5. Resourcefulness and problem-solving aptitude.
6. Excellent communication skills.

1. BSc/BA in Information Technology, Computer Science, or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) and AWS certified) is a plus.

1. Minimum 3 years progressive experience in system administration and technical support.

1. Good communication skills.
2. Must be fluent in English (speaking, reading, and writing) and preferably Arabic.
3. Microsoft MCSE certification or similar.
4. Linux (RHCSA) certification or similar.
5. AWS certification is a plus.
6. Availability outside of working hours to resolve emergency issues promptly.
7. Excellent critical thinking and problem-solving skills.
8. Patient and professional demeanor, with a can-do attitude.

Roles and Responsibilities:

1. Install and configure software and hardware
2. Manage network servers and technology tools
3. Set up accounts and workstations
4. Monitor performance and maintain systems according to requirements
5. Troubleshoot issues and outages
6. Ensure security through access controls, backups and firewalls
7. Upgrade systems with new releases and models
8. Develop expertise to train staff on new technologies
9. Create technical documentation, manuals, reports and IT policies

Skills required:

• Excellent communication skills
• Smart personality
• Troubleshooting
• Can do L1 support
• Vendor management
• Asset management

Qualifications: Minimum bachelor's degree in relevant field. Candidates with MCSA/MCSE will be given preference.

Bank ABC seeks to recruit a System Administrator and Automation Specialist in the Group Information Technology Department based in our Head Office in Bahrain.

Responsibilities of the role:
Reporting to the Automation Lead, the job holder will be responsible for the following:

• Manage all IT operations jobs like End of Days, Start of Days, File transfers etc. Via Control-M.
• Control-M application software Installation, Configuration, Deployment and upgrades.
• Advise on improving the way of working bringing an automation-based perspective, proactively suggesting areas of improvements.
• Ensure all the Control-M components are always designed and implemented with a High Availability concept and increasing overall process resiliency.
• Should be work with Operating System like Solaris, Linux, Aix and Windows.
• Scripting in various platforms and languages (powershell, bash etc.) to automate operations within Control-M jobs
• Install and manage Control-M modules i.e., Control-M for backups, Control-M for OS, Control-M for Database, Control M for applications.
• Installing Control-M Server, EM and Agents (Windows, Unix and Linux) along with monitoring and troubleshooting.
• Keep everything documented and all documents constantly up-to-date to let team aware of how procedures are running.
• Manage the complete Control-M infrastructure in the Bank like Installation, Upgrade, Configuration of Control-M Workload Automation tool version 8/9+/Future versions.
• Running all operation tasks on all Banking applications including Development, Test, UAT/SIT & Production environments.
• To the maximum extent automate the above operations and other tasks under Control-M
• Document all tasks configured under Control-M with contingency plan of running the above Jobs manually in case Control-M is not available.
• Utilize the full functionality available under Control-M to innovate and make better all the tasks running in GPH.
• Configure Reports on Control-M to report on all operations being performed under Control-M to higher management
• Enhance the reports available in Control-M or build Custom reports by using 3rd party tools like Crystal Report
• Integrate Control-M with Backup software to make backups part of End of Day Workflow
• Be part of operations team for smooth running of operations in GPH
• Be part of project team to automate tasks on new products
• Support any Disaster Recovery and Business Continuity Test activities.
• Monitor the alerts and ensure service availability for 24x7 hours.
• Co-ordinate the patch / vulnerabilities management .
• Willing to work in shifts (8 hour shifts rotated weekly)

• 2-5 years of proven IT Operations related experiences with Unix/Linux & Windows System Administration experience, 2+ years programming experience with proficiency in Unix Shell (Korn, C, Bash) scripting
• A minimum of a Bachelors Degree in Computer Science or equivalent
• Solid experience working as a Control-M Scheduler in a distributed environment of Windows/Linux/Solaris/AIX
• Knowledge of crystal report and other tools to generate customized report on end of day and other banking operations from Control-M
• Experience working in financial services, banking or other fast paced 24/7 regulated financial organizations
• Excellent customer service and interpersonal skills
• Excellent verbal and written communication skills
• Strong documentation and automation skills
• Excellent troubleshooting, root cause analysis and permanent problem resolution skills
• Ability to handle multiple tasks in a fast-paced environment
• Data Center Operations experience in monitoring, incident handling and escalation for Control-M jobs
• Database knowledge Oracle/SQL, IT Certifications and other certification like ITIL, PMP etc.
• Experience on Hybrid Cloud environments and certifications on AWS or Azure.

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) orPaste resume

Bank ABC seeks to recruit a System Administrator & Automation Specialist in the Group Information Technology Department based in our Head Office, in Bahrain.

Responsibilities of the role:

Reporting to the Automation Lead, the job holder will be responsible for the following:

• Manage all IT operations jobs like End of Days, Start of Days, File transfers etc. Via Control-M.
• Control-M application software Installation, Configuration, Deployment and upgrades.
• Advise on improving the way of working bringing an automation-based perspective, proactively suggesting areas of improvements.
• Ensure all the Control-M components are always designed and implemented with a High Availability concept and increasing overall process resiliency.
• Should be work with Operating System like Solaris, Linux, Aix and Windows.
• Scripting in various platforms and languages (powershell, bash etc.) to automate operations within Control-M jobs
• Install and manage Control-M modules i.e., Control-M for backups, Control-M for OS, Control-M for Database, Control M for applications.
• Installing Control-M Server, EM and Agents (Windows, Unix and Linux) along with monitoring and troubleshooting.
• Keep everything documented and all documents constantly up-to-date to let team aware of how procedures are running.
• Manage the complete Control-M infrastructure in the Bank like Installation, Upgrade, Configuration of Control-M Workload Automation tool version 8/9+/Future versions.
• Running all operation tasks on all Banking applications including Development, Test, UAT/SIT & Production environments.
• To the maximum extent automate the above operations and other tasks under Control-M
• Document all tasks configured under Control-M with contingency plan of running the above Jobs manually in case Control-M is not available.
• Utilize the full functionality available under Control-M to innovate and make better all the tasks running in GPH.
• Configure Reports on Control-M to report on all operations being performed under Control-M to higher management
• Enhance the reports available in Control-M or build Custom reports by using 3rd party tools like Crystal Report
• Integrate Control-M with Backup software to make backups part of End of Day Workflow
• Be part of operations team for smooth running of operations in Group Processing Hub
• Be part of project team to automate tasks on new products
• Support any Disaster Recovery and Business Continuity Test activities.
• Monitor the alerts and ensure service availability for 24x7 hours.
• Co-ordinate the patch / vulnerabilities management.
• Willing to work in shifts (8 hour shifts rotated weekly)

Areas of Knowledge, Qualification and Experience

• 2-5 years of proven IT Operations related experiences with Unix/Linux & Windows System Administration experience, 2+ years programming experience with proficiency in Unix Shell (Korn, C, Bash) scripting
• A minimum of a Bachelors Degree in Computer Science or equivalent
• Solid experience working as a Control-M Scheduler in a distributed environment of Windows/Linux/Solaris/AIX
• Knowledge of crystal report and other tools to generate customized report on end of day and other banking operations from Control-M
• Experience working in financial services, banking or other fast paced 24/7 regulated financial organizations
• Excellent customer service and interpersonal skills
• Excellent verbal and written communication skills
• Strong documentation and automation skills
• Excellent troubleshooting, root cause analysis and permanent problem resolution skills
• Ability to handle multiple tasks in a fast-paced environment
• Data Center Operations experience in monitoring, incident handling and escalation for Control-M jobs
• Database knowledge Oracle/SQL, IT Certifications and other certification like ITIL, PMP etc.
• Experience on Hybrid Cloud environments and certifications on AWS or Azure.

System Administrator & Automation Specialist Bank ABC Manama, Bahrain Apply now Posted 1 month ago Permanent Competitive System Administrator & Automation Specialist Bank ABC Manama, Bahrain Apply now

System Administrator & Automation Specialist

Bank ABC seeks to recruit a System Administrator and Automation Specialist in the Group Information Technology Department based in our Head Office in Bahrain.

Responsibilities of the role:
Reporting to the Automation Lead, the job holder will be responsible for the following:

• Manage all IT operations jobs like End of Days, Start of Days, File transfers etc. Via Control-M.
• Control-M application software Installation, Configuration, Deployment and upgrades.
• Advise on improving the way of working bringing an automation-based perspective, proactively suggesting areas of improvements.
• Ensure all the Control-M components are always designed and implemented with a High Availability concept and increasing overall process resiliency.
• Should be work with Operating System like Solaris, Linux, Aix and Windows.
• Scripting in various platforms and languages (powershell, bash etc.) to automate operations within Control-M jobs
• Install and manage Control-M modules i.e., Control-M for backups, Control-M for OS, Control-M for Database, Control M for applications.
• Installing Control-M Server, EM and Agents (Windows, Unix and Linux) along with monitoring and troubleshooting.
• Keep everything documented and all documents constantly up-to-date to let team aware of how procedures are running.
• Manage the complete Control-M infrastructure in the Bank like Installation, Upgrade, Configuration of Control-M Workload Automation tool version 8/9+/Future versions.
• Running all operation tasks on all Banking applications including Development, Test, UAT/SIT & Production environments.
• To the maximum extent automate the above operations and other tasks under Control-M
• Document all tasks configured under Control-M with contingency plan of running the above Jobs manually in case Control-M is not available.
• Utilize the full functionality available under Control-M to innovate and make better all the tasks running in GPH.
• Configure Reports on Control-M to report on all operations being performed under Control-M to higher management
• Enhance the reports available in Control-M or build Custom reports by using 3rd party tools like Crystal Report
• Integrate Control-M with Backup software to make backups part of End of Day Workflow
• Be part of operations team for smooth running of operations in GPH
• Be part of project team to automate tasks on new products
• Support any Disaster Recovery and Business Continuity Test activities.
• Monitor the alerts and ensure service availability for 24x7 hours.
• Co-ordinate the patch / vulnerabilities management .
• Willing to work in shifts (8 hour shifts rotated weekly)

• 2-5 years of proven IT Operations related experiences with Unix/Linux & Windows System Administration experience, 2+ years programming experience with proficiency in Unix Shell (Korn, C, Bash) scripting
• A minimum of a Bachelors Degree in Computer Science or equivalent
• Solid experience working as a Control-M Scheduler in a distributed environment of Windows/Linux/Solaris/AIX
• Knowledge of crystal report and other tools to generate customized report on end of day and other banking operations from Control-M
• Experience working in financial services, banking or other fast paced 24/7 regulated financial organizations
• Excellent customer service and interpersonal skills
• Excellent verbal and written communication skills
• Strong documentation and automation skills
• Excellent troubleshooting, root cause analysis and permanent problem resolution skills
• Ability to handle multiple tasks in a fast-paced environment
• Data Center Operations experience in monitoring, incident handling and escalation for Control-M jobs
• Database knowledge Oracle/SQL, IT Certifications and other certification like ITIL, PMP etc.
• Experience on Hybrid Cloud environments and certifications on AWS or Azure.

• Provide first-line and second-line technical support to end-users via phone, email, and in-person interactions.
• Troubleshoot and resolve issues related to computer hardware, software applications, operating systems (Windows, macOS), and network connectivity (LAN/WAN, Wi-Fi).
• Install, configure, and maintain workstations, printers, and other peripherals.
• Manage user accounts, permissions, and access rights within Active Directory and other systems.
• Respond to service desk tickets, prioritize issues, and document all support activities and resolutions in the ticketing system.
• Assist with the deployment and setup of new hardware and software.
• Escalate complex technical problems to senior IT staff or vendors when necessary.
• Develop and maintain technical documentation, user guides, and knowledge base articles.
• Conduct regular system checks and preventative maintenance to ensure optimal performance and security.
• Contribute to IT projects and initiatives as required.
• Stay updated with the latest technologies and trends in IT support.

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• Minimum of 3 years of experience in a technical support or helpdesk role.
• Strong knowledge of network concepts, including TCP/IP, DNS, DHCP, VPNs, and firewalls.
• Hands-on experience with operating systems such as Windows 10/11, Server 2016/2019/2022, and macOS.
• Familiarity with Microsoft 365 suite and cloud services (Azure, AWS) is a plus.
• Excellent diagnostic and problem-solving skills.
• Exceptional customer service and communication skills, with the ability to explain technical concepts clearly to non-technical users.
• Ability to multitask, prioritize, and manage time effectively.
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate are highly desirable.

• Provide remote technical support to customers experiencing network installation and operational issues.
• Diagnose and resolve hardware, software, and connectivity problems.
• Guide customers through the installation and configuration of network equipment.
• Troubleshoot issues related to routers, switches, firewalls, and Wi-Fi devices.
• Document all customer interactions, issues, and resolutions in the ticketing system.
• Escalate complex issues to senior support staff or engineering teams when necessary.
• Provide proactive advice and customer education on network best practices.
• Maintain a high level of customer satisfaction by delivering timely and effective support.
• Stay updated on network technologies and troubleshooting techniques.
• Participate in team meetings and contribute to knowledge base development.

• Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Minimum of 3 years of experience in technical support, IT helpdesk, or network administration.
• Strong understanding of TCP/IP, DNS, DHCP, VPNs, and other networking protocols.
• Hands-on experience with network hardware (routers, switches, access points) and operating systems (Windows, macOS, Linux).
• Proficiency with remote support tools (e.g., TeamViewer, AnyDesk) and ticketing systems (e.g., Zendesk, Jira).
• Excellent analytical and problem-solving skills.
• Exceptional communication, customer service, and interpersonal skills.
• Ability to work independently and manage time effectively in a remote setting.
• Certifications such as CompTIA Network+, CCNA are highly desirable.

• Provide Tier 3 technical support for complex network infrastructure issues, including routers, switches, firewalls, VPNs, and wireless networks.
• Diagnose and resolve hardware and software problems, system failures, and performance bottlenecks in a timely manner.
• Install, configure, and maintain network hardware and software components.
• Monitor network performance and security, implementing proactive measures to prevent outages and cyber threats.
• Develop and maintain comprehensive documentation for network configurations, procedures, and troubleshooting guides.
• Respond to and manage escalated support tickets, ensuring customer satisfaction and timely resolution.
• Collaborate with engineering and development teams to identify and implement system improvements and new solutions.
• Conduct root cause analysis for recurring technical issues and implement permanent fixes.
• Provide technical guidance and mentorship to junior support staff.
• Participate in the planning and deployment of new network technologies and infrastructure upgrades.
• Manage vendor relationships for network hardware and software support.
• Stay current with emerging technologies and industry trends in network support and cybersecurity.
• Adhere to all company IT policies, security protocols, and service level agreements.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum of 5-7 years of experience in technical support, with a strong focus on network infrastructure.
• Industry certifications such as CCNA, CCNP, Network+, or Security+ are highly preferred.
• In-depth knowledge of TCP/IP, DNS, DHCP, routing protocols (e.g., BGP, OSPF), and network security principles.
• Experience with firewall management, VPN configuration, and network monitoring tools (e.g., SolarWinds, PRTG).
• Proven ability to troubleshoot complex network issues effectively.
• Excellent analytical and problem-solving skills.
• Strong customer service and communication skills, with the ability to explain technical concepts clearly.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Experience with virtualization technologies (e.g., VMware) and cloud networking concepts is a plus.