89 Service Advisor Alzayani Investments jobs in Bahrain
Automotive Service Advisor
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities:
- Greet customers warmly upon arrival and actively listen to their concerns regarding vehicle maintenance and repair.
- Accurately diagnose and document customer-reported issues and recommend necessary services and repairs.
- Inspect vehicles to identify potential problems and recommend preventative maintenance.
- Provide clear and concise explanations of services to be performed, including estimated costs and timelines.
- Generate repair orders and ensure all customer information and vehicle details are accurately recorded.
- Communicate effectively with the service technicians to ensure a clear understanding of the required work.
- Keep customers informed about the status of their vehicle repairs and address any unexpected issues promptly.
- Advise customers on warranty coverage and service options.
- Handle customer inquiries and complaints professionally and efficiently, striving for first-contact resolution.
- Manage service schedules and efficiently allocate technician resources.
- Process payments accurately and ensure all paperwork is completed correctly.
- Build and maintain strong customer relationships, fostering loyalty and repeat business.
- Stay up-to-date with the latest automotive technologies, products, and service procedures.
- Proven experience as a Service Advisor or similar customer-facing role in the automotive industry.
- Strong understanding of automotive systems, diagnostics, and repair procedures.
- Excellent communication, interpersonal, and customer service skills.
- Ability to explain technical information clearly and effectively to non-technical customers.
- Proficiency in using automotive dealership management systems (DMS) and diagnostic software.
- Strong organizational and time-management skills.
- Ability to work efficiently in a fast-paced environment.
- A valid driver's license.
- High school diploma or equivalent; vocational training or certification in automotive technology is a plus.
- A professional and positive attitude.
Automotive Service Advisor
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Greet customers in a friendly and professional manner, establishing rapport.
- Listen attentively to customer concerns regarding their vehicle's performance and maintenance needs.
- Accurately inspect vehicles and translate customer concerns into actionable repair orders.
- Consult with technicians to diagnose issues and determine necessary services.
- Clearly explain recommended services, repairs, and associated costs to customers.
- Generate service estimates and obtain customer authorization for work.
- Schedule service appointments and manage the flow of vehicles through the service department.
- Maintain open communication with customers regarding the status of their vehicle repairs.
- Ensure customer satisfaction by delivering high-quality service and addressing any concerns promptly.
- Process service payments and maintain accurate customer records.
- Build and maintain strong customer relationships to foster loyalty.
Qualifications:
- Proven experience as an Automotive Service Advisor or in a customer-facing role within the automotive industry.
- Excellent communication, interpersonal, and active listening skills.
- Strong understanding of automotive systems and repair processes.
- Proficiency in using service management software and dealership systems.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Customer-centric approach with a commitment to problem-solving.
- High school diploma or equivalent; technical certification is a plus.
- A valid driver's license.
Automotive Service Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Manage daily operations of the automotive service department, including scheduling, workflow, and quality control.
- Lead, train, and motivate a team of automotive technicians and service advisors.
- Ensure exceptional customer service by overseeing customer interactions, addressing concerns, and resolving issues promptly.
- Develop and implement strategies to increase service department sales and profitability.
- Manage inventory of parts and accessories, ensuring adequate stock levels and controlling costs.
- Maintain a clean, organized, and safe work environment, ensuring compliance with all safety regulations.
- Monitor service department performance metrics and implement improvements as needed.
- Build and maintain strong relationships with customers, fostering loyalty and repeat business.
- Ensure all work performed meets dealership and manufacturer quality standards.
- Stay current with automotive technology advancements and training requirements for technicians.
- Manage warranty claims and supplier relationships effectively.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree in Automotive Technology or Business Management preferred.
- Minimum of 5 years of experience in an automotive service management role.
- Proven track record of success in leading service teams and driving departmental profitability.
- Strong understanding of automotive systems, diagnostics, and repair procedures.
- Excellent customer service, communication, and interpersonal skills.
- Demonstrated leadership and team-building abilities.
- Proficiency in dealership management software (DMS) and Microsoft Office Suite.
- Ability to manage budgets and control expenses effectively.
- Valid driver's license and a clean driving record.
- Automotive service certifications (e.g., ASE) are a strong asset.
Automotive Service Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Manage the day-to-day operations of the automotive service department.
- Supervise, train, and motivate a team of automotive technicians and service advisors.
- Ensure all service work is performed efficiently, accurately, and to dealership standards.
- Interact with customers to diagnose vehicle issues, explain repair recommendations, and provide service quotes.
- Maintain a high level of customer satisfaction through excellent service and communication.
- Manage the service department's budget, including labor, parts, and overhead costs.
- Control inventory of parts and supplies, ensuring adequate stock levels and competitive pricing.
- Ensure compliance with all manufacturer policies, warranty procedures, and safety regulations.
- Develop and implement strategies to increase service department revenue and profitability.
- Monitor service department key performance indicators (KPIs) and take corrective action as needed.
- Maintain the cleanliness and organization of the service bay area and customer waiting areas.
- Handle customer complaints and resolve issues effectively.
- Schedule and manage technician workload and appointments.
- Stay updated on the latest automotive technologies and repair techniques.
- Build strong relationships with customers and foster customer loyalty.
- Proven experience as an Automotive Service Manager or Assistant Service Manager.
- Strong knowledge of automotive diagnostics, repair, and maintenance.
- Excellent leadership, management, and team-building skills.
- Exceptional customer service and communication abilities.
- Proficiency in automotive service management software and diagnostic tools.
- Ability to manage budgets and control expenses effectively.
- A valid driver's license and a clean driving record.
- Automotive technical certifications (e.g., ASE) are highly desirable.
- A degree or diploma in Automotive Technology or a related field is a plus.
- Ability to work in a fast-paced, demanding environment.
- Strong problem-solving and decision-making skills.
Automotive Service Technician
Posted today
Job Viewed
Job Description
Key responsibilities include performing routine maintenance services such as oil changes, tire rotations, and filter replacements; conducting thorough inspections to identify potential issues; using diagnostic software to pinpoint problems; repairing or replacing defective parts; ensuring all work complies with manufacturer specifications and safety standards; and maintaining accurate service records. The ability to work efficiently and accurately in a busy workshop environment is crucial. You will also interact with service advisors to explain the necessary repairs and maintenance.
The ideal candidate possesses a strong mechanical aptitude, excellent problem-solving skills, and a commitment to quality workmanship. You should be detail-oriented, reliable, and able to work both independently and as part of a team. Certifications from recognized automotive training programs are highly desirable. This is an excellent opportunity to advance your career with a well-established automotive service provider. Continuous learning and staying updated with the latest automotive technologies are part of this evolving role.
Responsibilities:
- Diagnose and repair mechanical and electrical issues in vehicles.
- Perform routine maintenance tasks, including oil changes, filter replacements, and tune-ups.
- Conduct comprehensive vehicle inspections and identify necessary repairs.
- Use diagnostic equipment and software to identify vehicle problems.
- Repair or replace damaged or worn-out parts.
- Ensure all repairs meet manufacturer specifications and safety standards.
- Maintain accurate records of all work performed.
- Advise service advisors on recommended repairs and maintenance.
- Stay updated with the latest automotive technologies and repair techniques.
- Maintain a clean and organized workspace.
Qualifications:
- High school diploma or equivalent; technical degree or certification in Automotive Technology preferred.
- Proven experience as an Automotive Service Technician.
- Proficiency in diagnosing and repairing various vehicle makes and models.
- Skilled in using automotive diagnostic tools and equipment.
- Strong understanding of vehicle systems (engine, transmission, brakes, electrical, etc.).
- Excellent mechanical aptitude and problem-solving skills.
- Ability to work efficiently and accurately.
- Good communication and interpersonal skills.
- Valid driver's license.
- Certifications (e.g., ASE) are a strong asset.
Automotive Service Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Manage the day-to-day operations of the automotive service department, ensuring efficiency and productivity.
- Lead, mentor, and motivate a team of service technicians and advisors, fostering a high-performance culture.
- Oversee vehicle diagnostics, repair scheduling, and quality control processes to ensure high standards of workmanship.
- Develop and implement strategies to maximize service department profitability while maintaining customer satisfaction.
- Manage inventory of parts and supplies, ensuring adequate stock levels and cost-effective procurement.
- Ensure compliance with all safety regulations, environmental policies, and manufacturer standards.
- Handle customer inquiries, complaints, and service escalations, resolving issues promptly and professionally.
- Maintain strong relationships with vehicle manufacturers and parts suppliers.
- Conduct regular performance reviews and provide ongoing training and development opportunities for service staff.
- Manage service department budgets, including labor costs, parts expenses, and operational overhead.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree in Automotive Technology or Business Management is a plus.
- Minimum of 5 years of experience in automotive service management, with a proven track record of success.
- Extensive knowledge of vehicle repair, diagnostics, and maintenance.
- Strong leadership, team management, and motivational skills.
- Excellent customer service and communication skills.
- Proficiency in automotive service management software and CRM systems.
- Understanding of financial statements and key performance indicators (KPIs) for a service department.
- Ability to effectively manage resources and control costs.
- Valid driver's license and a clean driving record.
This position is based in **Salmabad, Northern, BH**, and offers an exciting opportunity to lead a premier automotive service team.
Automotive Service Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Manage and lead the entire service department team, including service advisors and automotive technicians.
- Ensure the highest standards of customer service are met, addressing customer concerns promptly and professionally.
- Oversee the scheduling of service appointments and the efficient allocation of technician resources.
- Monitor and control service department expenses, managing parts inventory and workshop supplies.
- Develop and implement strategies to increase service revenue and profitability.
- Ensure all work performed meets quality standards and manufacturer specifications.
- Maintain a safe and organized workshop environment, adhering to all health and safety regulations.
- Manage warranty claims and ensure compliance with manufacturer policies.
- Train, coach, and develop service advisors and technicians to enhance their skills and performance.
- Analyze service department performance metrics and report on key indicators to senior management.
- Foster a positive and collaborative work environment within the service team.
- Stay updated on the latest automotive technologies, service procedures, and manufacturer updates.
- Proven experience as an Automotive Service Manager or Assistant Service Manager, with a strong track record of success.
- Extensive knowledge of automotive repair, maintenance, and diagnostics across various makes and models.
- Excellent leadership, team management, and motivational skills.
- Exceptional customer service and communication abilities.
- Strong financial management and P&L responsibility experience.
- Proficiency in automotive service management software and systems.
- A valid driver's license and a clean driving record.
- Automotive technical certifications are highly desirable.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
- Strong problem-solving and decision-making skills.
Be The First To Know
About the latest Service advisor alzayani investments Jobs in Bahrain !
Automotive Service Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Oversee the daily operations of the automotive service department, including service scheduling, workflow management, and technician productivity.
- Manage and mentor a team of automotive technicians and service advisors, fostering a positive and high-performance work environment.
- Ensure the highest level of customer satisfaction by addressing customer concerns, managing expectations, and ensuring timely completion of services.
- Develop and implement strategies to increase service revenue and profitability, while controlling costs.
- Maintain accurate service records, manage inventory of parts and supplies, and ensure efficient use of resources.
- Ensure adherence to all manufacturer warranty procedures and dealership policies.
- Stay current with the latest automotive technologies, repair techniques, and industry best practices.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities for staff.
- Manage customer complaints and resolve service issues effectively and professionally.
- Collaborate with the parts department to ensure availability of necessary components.
- Promote a safe and clean working environment, ensuring compliance with all health and safety regulations.
- Analyze key performance indicators (KPIs) and report on department performance to senior management.
- High school diploma or equivalent; Automotive Technical degree or certifications preferred.
- Minimum of 5 years of experience in automotive service management or a senior service advisor role.
- Proven leadership and team management skills.
- Strong understanding of automotive systems, diagnostics, and repair procedures.
- Excellent customer service and communication skills, with the ability to build rapport with clients.
- Proficiency in automotive dealership management software (e.g., Reynolds & Reynolds, CDK Global).
- Strong organizational and problem-solving abilities.
- Ability to manage budgets, control expenses, and drive profitability.
- Valid driver's license and a clean driving record.
- Experience with warranty administration and manufacturer relations is a plus.
Automotive Service Technician
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Perform routine maintenance services, including oil changes, tire rotations, and fluid checks.
- Diagnose and repair mechanical and electrical issues on various vehicle makes and models.
- Utilize advanced diagnostic equipment and tools to identify problems accurately.
- Conduct comprehensive vehicle inspections to identify potential issues and recommend repairs.
- Replace worn or faulty parts, ensuring proper fitment and function.
- Perform engine diagnostics, repairs, and overhauls.
- Service and repair braking systems, suspension, steering, and exhaust systems.
- Conduct performance tests and ensure all repairs meet manufacturer specifications.
- Maintain accurate records of all work performed, including parts used and labor time.
- Communicate effectively with Service Advisors regarding vehicle status and required repairs.
- Adhere to all safety regulations and maintain a clean and organized work environment.
- Stay up-to-date with the latest automotive technologies and repair techniques.
- Road test vehicles to ensure the quality of repairs and overall vehicle performance.
Qualifications:
- Proven experience as an Automotive Service Technician.
- Strong diagnostic and problem-solving skills.
- Proficiency in using diagnostic tools and automotive repair equipment.
- In-depth knowledge of automotive systems, including engine, transmission, brakes, suspension, and electrical systems.
- Ability to read and interpret technical manuals and schematics.
- Good mechanical aptitude and manual dexterity.
- Strong attention to detail and commitment to quality workmanship.
- Excellent communication and interpersonal skills.
- Valid driver's license.
- Relevant vocational training or certifications (e.g., ASE certifications) are highly preferred.
- Ability to work effectively in a fast-paced workshop environment.
Automotive Service Manager
Posted 1 day ago
Job Viewed
Job Description
Key responsibilities include scheduling service appointments, assigning tasks to technicians, and ensuring work is completed accurately and on time. You will be the primary point of contact for customer inquiries, complaints, and service-related issues, providing clear explanations of repairs and costs. The Service Manager will also manage the parts department, ensuring adequate stock levels and efficient ordering processes. Maintaining a safe and organized workshop environment, adhering to all safety regulations and company policies, is paramount. The ideal candidate will have a proven track record in automotive service management, excellent communication skills, and the ability to motivate and develop their team. Strong diagnostic capabilities and a keen understanding of various vehicle makes and models are essential. Proficiency in using automotive diagnostic equipment and service management software is required. This is a fantastic opportunity to lead a dedicated team and contribute to the success of a reputable automotive dealership. We are looking for a proactive, customer-focused individual with a passion for the automotive industry and a commitment to excellence.