What Jobs are available for Service Writer in Bahrain?
Showing 415 Service Writer jobs in Bahrain
Automotive Service Advisor
77889 Manama, Capital
BHD55000 annum + inc
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a reputable automotive dealership, is seeking a customer-focused Automotive Service Advisor to join their team. This role offers a hybrid work model, balancing client interaction at the service center with remote administrative tasks. You will be the primary point of contact for customers, ensuring their vehicle service needs are met efficiently and effectively. Responsibilities include greeting customers, understanding their service requirements, inspecting vehicles, and providing accurate estimates for repairs and maintenance. You will also be responsible for scheduling service appointments, coordinating with technicians, and keeping customers informed about the status of their vehicle. The ideal candidate will possess exceptional communication and interpersonal skills, with a strong understanding of automotive systems and terminology. Previous experience as a Service Advisor or in a customer-facing role within the automotive industry is required. You should be adept at problem-solving, organized, and detail-oriented. Proficiency in dealership management software is a plus. This role requires a friendly demeanor, a commitment to providing outstanding customer service, and the ability to work effectively in a fast-paced environment. You will play a critical role in maintaining customer satisfaction and driving service department revenue. This position supports operations in Manama, Capital, BH .
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0
Automotive Service Advisor
2002 Jurdab
BHD2500 month + com
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and customer-focused Automotive Service Advisor to join their leading dealership in **Janabiyah, Northern, BH**. The ideal candidate will be the primary point of contact for customers, ensuring a seamless and positive service experience. You will be responsible for greeting customers, listening to their concerns, accurately diagnosing vehicle issues, and presenting service recommendations. This role requires exceptional communication and interpersonal skills, along with a strong understanding of automotive repair processes. You will work closely with the service technicians and parts department to ensure efficient and timely completion of all repair orders.
Key Responsibilities:
Key Responsibilities:
- Greet customers warmly and professionally upon arrival.
- Actively listen to customer concerns and accurately document vehicle issues.
- Perform thorough vehicle inspections and explain findings to customers clearly.
- Provide accurate estimates for parts and labor costs.
- Schedule service appointments and manage the flow of vehicles in the service bay.
- Maintain clear and consistent communication with customers regarding repair status.
- Build strong customer relationships and foster loyalty.
- Process repair orders and ensure accurate billing.
- Collaborate with technicians to ensure quality repairs and customer satisfaction.
- Handle customer complaints and resolve issues effectively.
- Upsell additional services and products where appropriate and beneficial to the customer.
- Keep abreast of new automotive technologies and service procedures.
- Proven experience as an Automotive Service Advisor or similar customer-facing role.
- Strong knowledge of automotive systems and repair processes.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in using service management software.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Valid driver's license.
- High school diploma or equivalent; Technical certification is a plus.
- A passion for the automotive industry and commitment to customer service excellence.
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1
Automotive Service Advisor
1601 Northern, Northern
BHD40000 annum + com
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a reputable automotive dealership, is seeking an enthusiastic and customer-focused Automotive Service Advisor to join their busy service department in Shakhura, Northern, BH . This vital role serves as the primary point of contact for customers seeking vehicle maintenance and repair services. You will be responsible for greeting customers, accurately assessing their vehicle needs, providing clear explanations of required services, and ensuring a high level of customer satisfaction.
Key responsibilities include:
The ideal candidate will possess excellent communication, interpersonal, and customer service skills. Previous experience as a Service Advisor in the automotive industry is highly preferred. A strong understanding of automotive systems and terminology is beneficial. Proficiency in using dealership management systems (DMS) and common automotive software is an advantage. You must be highly organized, detail-oriented, and capable of multitasking in a fast-paced environment. A positive attitude, professional demeanor, and a commitment to exceeding customer expectations are essential. This is a great opportunity to build a successful career within the automotive sector.
Key responsibilities include:
- Greeting customers warmly and professionally upon arrival at the service center.
- Actively listening to customer concerns and thoroughly inspecting vehicles to diagnose issues.
- Clearly explaining recommended maintenance and repair services, including estimated costs and timelines.
- Generating accurate repair orders and ensuring all customer information is correctly entered.
- Scheduling service appointments and managing the workflow of the service bay.
- Communicating effectively with technicians to ensure work is completed accurately and efficiently.
- Keeping customers informed about the status of their vehicle repairs.
- Providing exceptional customer service, addressing inquiries and resolving any issues promptly.
- Upselling relevant services, parts, and accessories when appropriate.
- Ensuring customer satisfaction and building long-term relationships.
The ideal candidate will possess excellent communication, interpersonal, and customer service skills. Previous experience as a Service Advisor in the automotive industry is highly preferred. A strong understanding of automotive systems and terminology is beneficial. Proficiency in using dealership management systems (DMS) and common automotive software is an advantage. You must be highly organized, detail-oriented, and capable of multitasking in a fast-paced environment. A positive attitude, professional demeanor, and a commitment to exceeding customer expectations are essential. This is a great opportunity to build a successful career within the automotive sector.
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2
Automotive Service Advisor
241 Busaiteen, Muharraq
BHD3000 month plus
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a reputable and high-volume automotive dealership, is looking for a dynamic and customer-focused Automotive Service Advisor to join their esteemed service department. This role serves as the primary point of contact between customers and the service technicians, ensuring a seamless and positive experience for all clients seeking vehicle maintenance and repair. You will be responsible for greeting customers, actively listening to their concerns, and accurately recording vehicle service needs.
Key responsibilities include diagnosing reported issues, clearly explaining recommended services and repairs to customers in an understandable manner, and providing accurate cost estimates. You will manage the service schedule, dispatching technicians to appropriate bays, and monitoring the progress of vehicle repairs to ensure timely completion. Building strong customer relationships through exceptional communication, follow-up, and ensuring satisfaction is paramount. You will also be responsible for generating service orders, processing payments, and potentially upselling additional services or products.
The ideal candidate will have a minimum of 3 years of experience as a Service Advisor or in a similar customer-facing role within the automotive industry. Strong knowledge of automotive systems and repair processes is essential. Excellent communication, interpersonal, and active listening skills are required. Proficiency in using dealership management systems (DMS) and standard office software is necessary. The ability to multitask, prioritize effectively, and work efficiently in a fast-paced environment is crucial. A professional demeanor and a passion for customer service are a must. ASE certification is a plus. This hands-on role requires a commitment to teamwork and contributing to the overall success of the service department, based at our state-of-the-art facility in Busaiteen, Muharraq, BH . Competitive compensation package includes base salary and performance-based commission.
Key responsibilities include diagnosing reported issues, clearly explaining recommended services and repairs to customers in an understandable manner, and providing accurate cost estimates. You will manage the service schedule, dispatching technicians to appropriate bays, and monitoring the progress of vehicle repairs to ensure timely completion. Building strong customer relationships through exceptional communication, follow-up, and ensuring satisfaction is paramount. You will also be responsible for generating service orders, processing payments, and potentially upselling additional services or products.
The ideal candidate will have a minimum of 3 years of experience as a Service Advisor or in a similar customer-facing role within the automotive industry. Strong knowledge of automotive systems and repair processes is essential. Excellent communication, interpersonal, and active listening skills are required. Proficiency in using dealership management systems (DMS) and standard office software is necessary. The ability to multitask, prioritize effectively, and work efficiently in a fast-paced environment is crucial. A professional demeanor and a passion for customer service are a must. ASE certification is a plus. This hands-on role requires a commitment to teamwork and contributing to the overall success of the service department, based at our state-of-the-art facility in Busaiteen, Muharraq, BH . Competitive compensation package includes base salary and performance-based commission.
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3
Automotive Service Advisor
BH11 Tubli
BHD35000 annum + com
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client, a reputable automotive dealership, is seeking an experienced and customer-focused Automotive Service Advisor to join their busy service department. As a Service Advisor, you will be the primary point of contact for customers bringing their vehicles in for service and repairs, ensuring a smooth and positive experience from check-in to pick-up. You will effectively communicate vehicle needs, provide accurate estimates, and build strong relationships with clients, contributing significantly to customer satisfaction and dealership profitability.
Key Responsibilities:
Qualifications:
This is a full-time, on-site position located in **Hidd, Muharraq, BH**. Our client offers a competitive salary with a lucrative commission structure, comprehensive training, and opportunities for career advancement within a well-established automotive group. If you are a highly motivated individual with a passion for cars and exceptional customer service skills, we want to hear from you. Join a team that values professionalism, dedication, and customer satisfaction.
Key Responsibilities:
- Greet customers warmly upon arrival and professionally address their vehicle concerns.
- Listen attentively to customer issues and accurately document them in the service order.
- Inspect vehicles with customers to identify damage or concerns.
- Translate customer needs and concerns into clear instructions for the service technicians.
- Provide customers with detailed explanations of recommended services and repairs, including estimated costs and timelines.
- Generate accurate service quotes and obtain customer approval before commencing work.
- Schedule appointments and manage the workflow of the service department efficiently.
- Follow up with customers after service completion to ensure satisfaction and address any follow-up issues.
- Maintain strong knowledge of automotive services, products, and warranty policies.
- Process customer payments accurately and efficiently.
- Build and maintain strong customer relationships to encourage repeat business and loyalty.
- Collaborate with service technicians and parts department to ensure timely and accurate completion of repairs.
- Handle customer complaints professionally and work towards satisfactory resolutions.
- Promote additional services and products offered by the dealership.
- Ensure all service records are maintained accurately and securely.
Qualifications:
- Proven experience as an Automotive Service Advisor or in a similar customer-facing role within the automotive industry.
- Excellent communication, interpersonal, and active listening skills.
- Strong customer service orientation with a passion for exceeding expectations.
- Ability to explain technical automotive information clearly to non-technical customers.
- Proficiency in using dealership management systems (DMS) and common service software.
- Good organizational and time management skills.
- Ability to multi-task and work effectively in a fast-paced environment.
- A valid driver's license and a clean driving record.
- Knowledge of automotive repair and maintenance procedures.
- High school diploma or equivalent; technical certifications are a plus.
This is a full-time, on-site position located in **Hidd, Muharraq, BH**. Our client offers a competitive salary with a lucrative commission structure, comprehensive training, and opportunities for career advancement within a well-established automotive group. If you are a highly motivated individual with a passion for cars and exceptional customer service skills, we want to hear from you. Join a team that values professionalism, dedication, and customer satisfaction.
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4
Automotive Service Advisor
101 Al Ghurayfah
BHD28000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client, a prestigious automotive dealership, is looking for a customer-focused and technically proficient Automotive Service Advisor to join their high-performing service department. This is an on-site role essential for bridging the gap between customers and our skilled automotive technicians. As a Service Advisor, you will be the primary point of contact for customers, responsible for greeting them, listening to their concerns, and accurately documenting vehicle service needs. The ideal candidate will possess excellent communication and interpersonal skills, a strong understanding of automotive systems, and a commitment to providing exceptional customer service. You will expertly translate customer needs into detailed repair orders, advise customers on recommended services and maintenance schedules, and provide transparent cost estimates. Responsibilities include scheduling service appointments, managing the workflow of the service bay, and ensuring timely completion of repairs. You will follow up with customers to ensure satisfaction and address any post-service inquiries. A thorough knowledge of vehicle warranties and service procedures is essential. You will also be responsible for upselling relevant services and products, increasing revenue for the service department while meeting customer needs. Strong organizational skills and the ability to multitask in a fast-paced environment are crucial. This role requires a professional appearance and a dedication to maintaining a positive customer experience. You will collaborate closely with technicians, service managers, and parts specialists to ensure efficient and accurate service delivery. The ability to diagnose common automotive issues and explain them clearly to non-technical customers is a key requirement.Location: Seef, Capital, BH
Responsibilities:
Responsibilities:
- Greet customers warmly and professionally, identifying their vehicle service needs.
- Listen to customer concerns and accurately document them on repair orders.
- Advise customers on recommended services, maintenance, and repairs.
- Provide clear and concise explanations of automotive issues and repair solutions.
- Generate accurate cost estimates for services and parts.
- Schedule service appointments efficiently and manage the service bay workload.
- Ensure timely completion of all vehicle repairs and maintenance.
- Maintain clear communication with customers regarding service status and completion times.
- Conduct post-service follow-ups to ensure customer satisfaction.
- Upsell relevant services, accessories, and maintenance packages.
- Collaborate effectively with automotive technicians and service managers.
- Maintain a high level of product knowledge for all vehicle makes and models serviced.
- High school diploma or equivalent; automotive technical training or certification is a plus.
- Minimum of 3 years of experience as an Automotive Service Advisor or in a customer-facing role within the automotive industry.
- Strong understanding of automotive systems, diagnostics, and repair procedures.
- Excellent communication, listening, and interpersonal skills.
- Proven ability to provide outstanding customer service.
- Experience with dealership management systems (DMS) and repair order writing.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in basic computer applications.
- Valid driver's license.
- A professional appearance and positive attitude.
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5
Automotive Service Advisor
BH11112 Busaiteen, Muharraq
BHD40000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a reputable automotive dealership, is seeking a professional and customer-oriented Automotive Service Advisor to join their busy service department. This role is crucial in bridging the gap between customers and the service technicians, ensuring a seamless and positive experience. You will be responsible for greeting customers, understanding their vehicle concerns, accurately documenting repair orders, and recommending necessary services based on inspections and customer needs. The ideal candidate will possess excellent communication, active listening, and problem-solving skills, with a passion for customer satisfaction. You will be knowledgeable about automotive systems and maintenance schedules, and able to clearly explain technical information to non-technical customers. Building rapport and trust with clients, managing their expectations, and ensuring timely vehicle delivery are key aspects of this role. This position requires strong organizational skills and the ability to multitask effectively in a fast-paced environment.
Responsibilities:
Responsibilities:
- Greet customers promptly and courteously, identifying their vehicle service needs.
- Listen actively to customer concerns and accurately document them on repair orders.
- Perform multi-point inspections and recommend additional services or repairs.
- Provide clear and concise explanations of recommended services and their benefits to customers.
- Generate accurate estimates for labor and parts.
- Schedule service appointments and manage the flow of vehicles in the service bay.
- Coordinate with technicians to ensure work is completed efficiently and on time.
- Follow up with customers to ensure satisfaction with completed services.
- Handle customer inquiries and resolve any complaints or issues professionally.
- Maintain a high level of product knowledge regarding automotive systems and services.
- High school diploma or equivalent; post-secondary education in business or automotive technology is a plus.
- Minimum of 3 years of experience as an Automotive Service Advisor or in a customer-facing automotive role.
- Strong understanding of automotive systems, maintenance, and repair processes.
- Excellent communication, interpersonal, and customer service skills.
- Proven ability to sell services and build customer loyalty.
- Proficiency in using dealership management systems (DMS) and standard office software.
- Strong organizational and multitasking abilities.
- Ability to work effectively under pressure and meet deadlines.
- Valid driver's license and a clean driving record.
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6
Automotive Service Advisor
99999 Busaiteen, Muharraq
BHD55000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a well-established and reputable automotive dealership in Busaiteen, Muharraq, BH , is seeking a professional and customer-oriented Automotive Service Advisor. This role requires a blend of technical understanding and exceptional interpersonal skills, offering a hybrid work arrangement that allows for flexibility. You will be the primary point of contact for customers bringing their vehicles in for service or repair, ensuring clear communication, accurate estimates, and efficient scheduling. Your responsibilities will include greeting customers, listening to their concerns, and accurately diagnosing reported issues. You will then translate these concerns into detailed repair orders for the service technicians. Providing clear explanations of recommended services, associated costs, and timelines to customers is crucial. The Service Advisor must build strong relationships with customers, fostering trust and ensuring their satisfaction. This involves managing customer expectations, proactively communicating updates on repair progress, and ensuring vehicles are returned to customers clean and on time. You will also be responsible for selling additional services and parts, upselling where appropriate, and accurately processing payments. A solid understanding of automotive systems and repair procedures is necessary, along with the ability to explain technical information in an understandable way. The ideal candidate will be highly organized, detail-oriented, and possess excellent communication and problem-solving skills. Experience with dealership management systems (DMS) is highly desirable. This role is vital to the success of the service department, ensuring customer retention and driving revenue through exceptional service.
Responsibilities:
Responsibilities:
- Greet customers and understand their vehicle service needs.
- Accurately document customer concerns and create repair orders.
- Provide clear and concise explanations of services, costs, and timelines to customers.
- Build rapport and trust with customers to ensure satisfaction.
- Effectively upsell services and parts while meeting customer needs.
- Manage service schedules and ensure timely completion of repairs.
- Communicate repair status updates to customers proactively.
- Process customer payments and manage service department paperwork.
- Liaise between customers and service technicians to ensure accurate communication.
- Maintain a professional appearance and attitude.
- Proven experience as an Automotive Service Advisor or in a similar customer-facing role within the automotive industry.
- Strong knowledge of automotive systems, repairs, and maintenance.
- Excellent customer service, communication, and interpersonal skills.
- Ability to explain technical information in a clear and understandable manner.
- Proficiency in using dealership management systems (DMS) and computer software.
- Strong organizational and time-management skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- High school diploma or equivalent; vocational training in automotive technology is a plus.
- Valid driver's license.
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7
Automotive Service Advisor
2002 Saar, Northern
BHD45000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client, a premier automotive dealership, is looking for an experienced and customer-focused Automotive Service Advisor to join their dynamic team. This role is critical to providing exceptional service to our clients, ensuring their vehicles are maintained and repaired to the highest standards. The Service Advisor will be the primary point of contact for customers, accurately diagnosing their vehicle concerns, scheduling service appointments, explaining necessary repairs and maintenance, and providing transparent cost estimates. You will work closely with a team of skilled technicians, ensuring efficient workflow and timely completion of services. The ideal candidate will possess outstanding communication and interpersonal skills, a strong understanding of automotive systems, and a commitment to delivering outstanding customer satisfaction.
Key Responsibilities:
Key Responsibilities:
- Greet customers and attentively listen to their vehicle concerns.
- Perform multi-point inspections and accurately diagnose reported issues.
- Translate technical terms into clear, understandable language for customers.
- Provide detailed estimates for required services and repairs.
- Schedule service appointments efficiently, coordinating with the service department.
- Maintain open communication with customers regarding the status of their vehicle.
- Process repair orders accurately and manage customer billing.
- Ensure customer satisfaction by providing a positive service experience.
- Build and maintain strong relationships with customers.
- Collaborate effectively with technicians and service managers.
- Stay up-to-date with the latest automotive technologies and service procedures.
- Handle customer inquiries and resolve any service-related issues professionally.
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8
Automotive Service Advisor
3001 Al Ghurayfah
BHD3800 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client, a well-established automotive dealership, is seeking a professional and customer-focused Automotive Service Advisor to join their team in A'ali, Northern, BH . This critical role serves as the primary point of contact for customers, ensuring a seamless and positive service experience from vehicle drop-off to pick-up. The ideal candidate possesses excellent communication skills, a strong understanding of automotive repair, and a commitment to customer satisfaction.
Key Responsibilities:
Qualifications:
This role offers an excellent opportunity to work with a reputable dealership and contribute to a positive customer experience in the automotive sector. The successful candidate will be a key member of the service team, driving customer loyalty and satisfaction.
Key Responsibilities:
- Greet customers warmly and professionally, actively listening to their concerns and service needs.
- Accurately diagnose and document customer vehicle issues.
- Effectively communicate recommended services, repairs, and associated costs to customers.
- Prepare service estimates and explain warranty coverage.
- Schedule service appointments and manage the workflow for the service department.
- Assign work orders to technicians, ensuring efficient allocation of tasks.
- Maintain a high level of product and service knowledge.
- Follow up with customers after service completion to ensure satisfaction.
- Handle customer inquiries and resolve any service-related complaints promptly and effectively.
- Process customer payments and maintain accurate service records.
- Collaborate with technicians and service managers to ensure quality workmanship.
- Upsell services and products when appropriate, based on customer needs and vehicle condition.
Qualifications:
- High school diploma or equivalent; vocational training or certification in automotive technology is a plus.
- Minimum of 2-3 years of experience as an Automotive Service Advisor or in a customer-facing role within the automotive industry.
- Strong understanding of automotive systems and repair processes.
- Excellent communication, interpersonal, and customer service skills.
- Ability to multitask and manage time effectively in a busy environment.
- Proficiency in using automotive service software and diagnostic tools.
- A customer-centric approach with a commitment to exceeding expectations.
- Ability to explain technical information clearly to non-technical customers.
- Valid driver's license.
- Professional appearance and attitude.
This role offers an excellent opportunity to work with a reputable dealership and contribute to a positive customer experience in the automotive sector. The successful candidate will be a key member of the service team, driving customer loyalty and satisfaction.
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