627 Service Writer jobs in Bahrain
Automotive Service Advisor
212, BH Hamad Town, Northern
BHD2800 month + com
WhatJobs
Posted today
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Job Description
Our client, a reputable automotive dealership, is seeking a professional and customer-focused Automotive Service Advisor for their busy service center located in **Hamad Town, Northern, BH**. This role is crucial in bridging the gap between automotive technicians and customers, ensuring a seamless and positive service experience. Your primary responsibilities will include greeting customers, actively listening to their concerns, accurately diagnosing vehicle issues, preparing service estimates, scheduling appointments, and maintaining clear communication throughout the service process. You will also be responsible for recommending services and repairs, explaining work performed to customers, handling billing and payment processing, and ensuring customer satisfaction. The ideal candidate will have prior experience in an automotive service environment, possess excellent communication and interpersonal skills, and have a strong understanding of automotive systems and repairs. Familiarity with dealership management software (e.g., CDK, Reynolds) is a plus. You must be able to multitask in a fast-paced environment and have a genuine passion for customer service and the automotive industry. Join a team dedicated to excellence in vehicle maintenance and customer care at our **Hamad Town, Northern, BH** facility.
Essential Duties:
Essential Duties:
- Greet customers and effectively identify their service needs.
- Accurately translate customer concerns into technical work orders.
- Provide clear explanations of recommended services and repairs.
- Manage service appointments and ensure efficient workflow.
- Handle customer inquiries and resolve any service-related issues.
- Maintain a high level of customer satisfaction and loyalty.
This advertiser has chosen not to accept applicants from your region.
0
Automotive Service Advisor
20112 Northern, Northern
BHD60000 annum + bon
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a reputable automotive dealership, is looking for an experienced and customer-focused Automotive Service Advisor to join their team. This role is crucial for bridging the gap between customers and the service department, ensuring a positive and efficient experience for vehicle owners requiring maintenance or repair. You will be responsible for greeting customers, understanding their vehicle concerns, accurately writing repair orders, and communicating service recommendations. The ideal candidate possesses strong interpersonal skills, technical aptitude, and a dedication to customer satisfaction.
Responsibilities:
Qualifications:
Responsibilities:
- Greet customers warmly upon arrival and assist them with their vehicle service needs.
- Listen attentively to customer concerns and accurately document them on repair orders.
- Inspect vehicles to identify necessary maintenance or repair work and clearly explain findings to customers.
- Provide accurate estimates for labor and parts, and advise customers on warranty coverage.
- Recommend services and repairs based on vehicle condition and customer needs.
- Schedule service appointments and manage the flow of vehicles through the service department.
- Communicate service progress and any additional repairs needed to customers in a timely manner.
- Maintain a high level of product knowledge regarding vehicles and service offerings.
- Process customer payments and ensure all service records are accurate and up-to-date.
- Collaborate with technicians to ensure repairs are completed efficiently and correctly.
- Address customer inquiries and resolve complaints promptly and professionally.
- Contribute to achieving service department sales and customer satisfaction goals.
- Ensure the service reception area is clean, organized, and welcoming.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree in Automotive Technology or Business is a plus.
- Minimum of 3 years of experience as an Automotive Service Advisor or in a similar customer-facing role in the automotive industry.
- Proven track record of excellent customer service and communication skills.
- Strong understanding of automotive systems, maintenance, and repair processes.
- Proficiency in using dealership management systems (DMS) and estimating software.
- Ability to multitask and manage time effectively in a fast-paced environment.
- A valid driver's license and a good driving record.
- ASE certification is highly desirable.
- Ability to work collaboratively with service technicians and other team members.
- A professional and positive attitude.
This advertiser has chosen not to accept applicants from your region.
1
Automotive Service Advisor
10101 Hamad Town, Northern
BHD1600 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a customer-focused and sales-oriented Automotive Service Advisor to join their busy service department in **Hamad Town, Northern, BH**. In this role, you will be the primary point of contact for customers bringing their vehicles in for service and repair. Your responsibilities include greeting customers, listening to their concerns, inspecting vehicles with technicians, accurately documenting repair orders, and explaining recommended services and repairs clearly and concisely. The ideal candidate possesses excellent communication and interpersonal skills, with a strong ability to build rapport and trust with customers. A solid understanding of automotive systems and terminology is beneficial. You should be proficient in using dealership management systems (DMS) and possess strong organizational and multitasking abilities. We are looking for a driven individual with a sales-oriented mindset who can effectively upsell services and products while ensuring customer satisfaction. This role requires attention to detail, especially when creating repair orders and calculating costs. You will also be responsible for managing customer expectations, following up on repairs, and ensuring a positive overall experience. Join our reputable dealership and contribute to our team's success.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Greet customers warmly and professionally upon arrival.
- Listen attentively to customer concerns and accurately diagnose vehicle issues.
- Inspect vehicles with technicians to identify necessary repairs and maintenance.
- Create detailed and accurate repair orders, documenting all services performed.
- Provide customers with clear explanations of recommended services, repairs, and associated costs.
- Present and sell additional services and products to customers based on their needs.
- Manage customer expectations regarding repair timelines and completion.
- Follow up with customers after service to ensure satisfaction and address any further concerns.
- Maintain a clean and organized service reception area.
- Coordinate with technicians to ensure efficient workflow and timely vehicle completion.
- Process payments and maintain accurate customer records.
- Build and maintain strong relationships with customers to foster loyalty.
Qualifications:
- High school diploma or equivalent; Associate's degree preferred.
- Proven experience as an Automotive Service Advisor or in a similar customer-facing role.
- Strong understanding of automotive terminology and repair processes.
- Excellent communication, interpersonal, and customer service skills.
- Sales-oriented attitude with the ability to upsell.
- Proficiency in dealership management systems (DMS) and Microsoft Office.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy in documentation.
- Ability to work effectively in a fast-paced environment.
- Valid driver's license.
This advertiser has chosen not to accept applicants from your region.
2
Automotive Service Advisor
90090 Diplomatic Area
BHD30000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a reputable car dealership and service center located in Isa Town, Southern, BH , is looking for a customer-focused and detail-oriented Automotive Service Advisor. This front-line position serves as the primary liaison between customers and the service department. The successful candidate will be responsible for greeting customers, listening to their concerns, accurately documenting service requests, and providing clear explanations of recommended maintenance and repairs. Key duties include creating service orders, estimating repair costs, scheduling appointments, and ensuring customer satisfaction throughout the service process. The Service Advisor must be adept at building rapport, understanding customer needs, and effectively communicating technical information in an easily understandable manner.
We are seeking individuals with excellent communication and customer service skills, preferably with prior experience in a similar role within the automotive industry. A strong understanding of automotive systems and terminology is beneficial. The ability to manage multiple tasks simultaneously, maintain a positive attitude, and work efficiently in a busy environment is crucial. Proficiency in using dealership management software and standard office applications is expected. The ideal candidate is organized, professional, and possesses a keen eye for detail to ensure accurate record-keeping and clear communication. This role requires a proactive approach to customer care and a commitment to upholding the dealership's reputation for quality service.
Key responsibilities:
We are seeking individuals with excellent communication and customer service skills, preferably with prior experience in a similar role within the automotive industry. A strong understanding of automotive systems and terminology is beneficial. The ability to manage multiple tasks simultaneously, maintain a positive attitude, and work efficiently in a busy environment is crucial. Proficiency in using dealership management software and standard office applications is expected. The ideal candidate is organized, professional, and possesses a keen eye for detail to ensure accurate record-keeping and clear communication. This role requires a proactive approach to customer care and a commitment to upholding the dealership's reputation for quality service.
Key responsibilities:
- Greeting customers warmly and professionally upon arrival.
- Actively listening to customer concerns and diagnosing vehicle issues.
- Accurately documenting all vehicle services and customer requests on repair orders.
- Providing clear and concise explanations of recommended services and associated costs.
- Estimating repair times and costs, and obtaining customer approval.
- Scheduling service appointments efficiently.
- Maintaining a high level of customer satisfaction by following up on services.
- Communicating effectively with technicians to ensure smooth workflow.
- Managing service records and customer database.
- Upselling services and products when appropriate and beneficial to the customer.
This advertiser has chosen not to accept applicants from your region.
3
Automotive Service Advisor
1006 Northern, Northern
BHD45000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a premier automotive dealership located in **Shakhura, Northern**, is seeking a professional and customer-oriented Automotive Service Advisor. This role is vital in bridging the gap between customers and the service department, ensuring a seamless and positive experience for vehicle owners requiring maintenance or repair. The Service Advisor will be responsible for greeting customers, understanding their needs, accurately estimating repair costs, and scheduling service appointments.
Responsibilities:
Qualifications:
This position offers a hybrid work arrangement, combining on-site customer interaction and vehicle management with potential off-site responsibilities like administrative tasks or follow-ups. Join a respected automotive service team in Shakhura.
Responsibilities:
- Greet customers warmly and professionally upon arrival at the service department.
- Listen attentively to customer concerns regarding their vehicle's performance and maintenance needs.
- Accurately diagnose and document customer vehicle issues.
- Clearly explain needed services and repairs to customers, providing estimates for labor and parts.
- Schedule service appointments efficiently, managing technician availability.
- Maintain open communication with customers throughout the service process, providing updates on progress.
- Upsell additional services and products when appropriate and beneficial to the customer.
- Ensure customer satisfaction by addressing concerns and resolving issues promptly.
- Coordinate with mechanics and technicians to ensure timely completion of services.
- Manage service records and customer information accurately in the dealership's system.
- Process payments and maintain service department cash drawer.
- Assist in managing parts orders and inventory as needed.
- Ensure the service reception area is clean and presentable.
- Adhere to dealership policies and procedures.
Qualifications:
- Proven experience as a Service Advisor or in a similar customer-facing role within the automotive industry.
- Strong knowledge of automotive systems, diagnostics, and repair procedures.
- Excellent customer service and communication skills.
- Ability to build rapport and trust with clients.
- Proficiency in using dealership management software (DMS) and other relevant tools.
- Strong sales and persuasion skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Good organizational and time-management skills.
- A valid driver's license.
- High school diploma or equivalent; technical certification is a plus.
This position offers a hybrid work arrangement, combining on-site customer interaction and vehicle management with potential off-site responsibilities like administrative tasks or follow-ups. Join a respected automotive service team in Shakhura.
This advertiser has chosen not to accept applicants from your region.
4
Automotive Service Advisor
1010 Manama, Capital
BHD35000 annum + com
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a reputable automotive dealership in Manama, Capital, BH , is seeking a customer-focused Automotive Service Advisor. This role is the primary point of contact between the service department and customers, responsible for understanding customer needs and clearly communicating required vehicle repairs and maintenance. You will be expected to accurately diagnose customer concerns, provide estimated repair costs and timelines, and ensure customer satisfaction throughout the service process. Key responsibilities include scheduling appointments, managing customer expectations, and coordinating with technicians to ensure efficient workflow. The ideal candidate will possess excellent communication and interpersonal skills, a strong understanding of automotive systems, and a proven ability to build rapport with customers. Previous experience as an automotive technician or service advisor is highly desirable. You must be organized, proactive, and able to thrive in a fast-paced environment. A passion for the automotive industry and a commitment to providing exceptional customer service are essential. This position offers a competitive salary and commission structure, along with opportunities for training and career advancement within the automotive sector.
This advertiser has chosen not to accept applicants from your region.
5
Automotive Service Advisor
555 Northern, Northern
BHD50000 annum + com
WhatJobs
Posted today
Job Viewed
Job Description
WhatJobs is seeking a customer-focused and technically adept Automotive Service Advisor to join our reputable dealership. In this client-facing role, you will be the primary liaison between our service customers and our skilled technicians. Your goal will be to ensure a seamless and positive service experience, from initial consultation to vehicle pick-up. You will be responsible for diagnosing customer concerns, accurately estimating repair costs, and clearly communicating service recommendations. The ideal candidate possesses strong communication skills, a passion for automobiles, and a commitment to exceptional customer service.
Key Responsibilities:
Qualifications:
If you have a passion for cars and a talent for customer interaction, this is a fantastic opportunity to advance your career in the automotive sector.
Key Responsibilities:
- Greet customers warmly upon arrival and actively listen to their vehicle concerns and needs.
- Accurately interpret customer requests and translate them into effective work orders for technicians.
- Conduct multi-point inspections and present findings to customers in a clear and understandable manner.
- Provide accurate estimates for labor and parts, and explain recommended services and repairs.
- Schedule service appointments and manage the flow of vehicles through the service department.
- Maintain open communication with customers regarding the status of their vehicle repairs.
- Process customer payments and ensure all paperwork is completed accurately.
- Build and maintain strong customer relationships by providing exceptional service and follow-up.
- Upsell additional services and products where appropriate, aligning with customer needs.
- Collaborate with service technicians to ensure quality workmanship and timely completion of repairs.
- Address customer complaints and concerns professionally and efficiently.
- Maintain a clean and organized service reception area.
Qualifications:
- High school diploma or equivalent; automotive technical training or certifications are a strong asset.
- Previous experience (2+ years) as an Automotive Service Advisor or in a similar customer service role within the automotive industry.
- Solid understanding of automotive systems, diagnostics, and repair procedures.
- Exceptional customer service and communication skills.
- Ability to explain technical information to non-technical customers.
- Proficiency in using automotive service management software.
- Strong organizational and time management skills.
- A positive attitude and a commitment to teamwork.
- Valid driver's license and a clean driving record.
- Willingness to work flexible hours, including Saturdays.
If you have a passion for cars and a talent for customer interaction, this is a fantastic opportunity to advance your career in the automotive sector.
This advertiser has chosen not to accept applicants from your region.
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6
Automotive Service Advisor
705 Bilad Al Qadeem, Capital
BHD28 Hourly
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a customer-focused and experienced Automotive Service Advisor to manage the client interaction at their busy service center in Sitra, Capital, BH . This role requires excellent communication, organizational, and sales skills. You will be the primary point of contact for customers, ensuring a positive service experience from vehicle drop-off to pick-up. The ideal candidate will have a deep understanding of automotive services and the ability to translate technical information into customer-friendly language.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Greet customers warmly and professionally upon arrival.
- Inspect vehicles with customers, clearly explaining recommended services and maintenance needs.
- Provide accurate estimates for parts and labor costs.
- Schedule service appointments and manage the workflow of the service department.
- Effectively communicate service status updates to customers.
- Address customer concerns and resolve any issues promptly and professionally.
- Upsell additional services and products when appropriate, based on vehicle needs and customer preferences.
- Ensure all paperwork is completed accurately and efficiently.
- Maintain a clean and organized service reception area.
- Build and maintain strong customer relationships to foster loyalty.
- Coordinate with the technician team to ensure timely completion of services.
- Stay informed about new vehicle models, services, and warranty information.
Qualifications:
- Minimum of 3 years of experience as an Automotive Service Advisor or in a customer-facing role within the automotive industry.
- Strong knowledge of automotive parts and services.
- Excellent verbal and written communication skills.
- Proficiency in using dealership management systems (DMS) and automotive software.
- Exceptional customer service and interpersonal skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Sales-oriented with the ability to persuade and close deals.
- Valid driver's license.
- A positive attitude and a professional demeanor.
- High school diploma or equivalent; associate's or bachelor's degree is a plus.
This advertiser has chosen not to accept applicants from your region.
7
Automotive Service Advisor
2400 Saar, Northern
BHD55000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a customer-focused Automotive Service Advisor to join their esteemed automotive service center. This role is pivotal in managing customer interactions, understanding their vehicle needs, and ensuring a seamless service experience. The Service Advisor acts as the primary point of contact for customers, translating their concerns into actionable repair orders for the technicians. Exceptional communication, a strong understanding of automotive services, and a commitment to customer satisfaction are key to success in this position. This role offers a remote-first approach to client communication and service coordination, leveraging digital tools to manage customer relationships and appointment scheduling.
Responsibilities:
Qualifications:
Responsibilities:
- Greet customers and accurately diagnose their vehicle's needs.
- Listen to customer concerns and convey them clearly to service technicians.
- Advise customers on necessary vehicle maintenance and repair services.
- Prepare service estimates and explain them to customers in an understandable manner.
- Schedule appointments and manage the service department's workflow.
- Maintain open communication with customers regarding the status of their vehicle.
- Handle customer inquiries and resolve any issues or complaints promptly.
- Upsell additional services and products when appropriate.
- Ensure customer satisfaction and build lasting relationships.
- Process service orders and payments accurately.
Qualifications:
- Proven experience as an Automotive Service Advisor or similar customer-facing role in the automotive industry.
- Strong knowledge of automotive diagnostics, repair procedures, and maintenance schedules.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in using automotive service management software.
- Ability to multitask and manage time effectively.
- A positive attitude and a passion for customer satisfaction.
- High school diploma or equivalent; Associate's degree or technical certification in Automotive Technology is a plus.
- Ability to work remotely and manage client interactions effectively via digital platforms.
- Detail-oriented and organized.
- Valid driver's license.
This advertiser has chosen not to accept applicants from your region.
8
Automotive Service Advisor
11223 Bilad Al Qadeem, Capital
BHD22 Hourly
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a premier automotive dealership located in **Sitra, Capital, BH**, is seeking a professional and customer-focused Automotive Service Advisor. The ideal candidate will be the primary point of contact for customers, ensuring exceptional service delivery from vehicle drop-off to pick-up. This role requires strong communication skills, a deep understanding of automotive services, and a commitment to customer satisfaction.
Key Responsibilities:
Key Responsibilities:
- Greet customers warmly and professionally, identifying their vehicle service needs.
- Listen carefully to customer concerns and translate them into actionable service orders for technicians.
- Provide accurate estimates for services and repairs, explaining recommended work clearly.
- Manage the service scheduling process, ensuring efficient allocation of technician time.
- Maintain open and proactive communication with customers throughout the service process.
- Explain completed work and charges to customers upon vehicle pick-up.
- Handle customer inquiries and complaints efficiently and courteously.
- Build strong rapport and long-term relationships with clients.
- Upsell relevant services and products based on vehicle needs and customer history.
- Coordinate with the parts department to ensure timely availability of required components.
- Work closely with the service manager and technicians to resolve any technical issues or delays.
- Process customer payments and manage service billing.
- Maintain a clean and organized service reception area.
- Ensure customer satisfaction surveys are completed and address any feedback.
- Stay updated on new vehicle models, services, and promotions.
- Adhere to dealership policies and procedures.
- Proactively identify opportunities for service department improvement.
- Proven experience as an Automotive Service Advisor or similar customer-facing role.
- Excellent customer service and communication skills.
- Strong knowledge of automotive terminology and basic repair procedures.
- Ability to accurately diagnose customer needs and translate them into service orders.
- Proficiency in dealership management systems (e.g., Reynolds & Reynolds, CDK Global) is a plus.
- Strong organizational and multitasking abilities.
- Ability to work effectively in a fast-paced environment.
- A professional and friendly demeanor.
- Valid driver's license.
- A passion for the automotive industry.
This advertiser has chosen not to accept applicants from your region.
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