What Jobs are available for Software Product Manager in Bahrain?
Showing 576 Software Product Manager jobs in Bahrain
Senior Customer Support Specialist - Technical Product Support
30006 Saar, Northern
BHD60000 Annually
WhatJobs
Posted 11 days ago
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Job Description
Our client is a rapidly growing technology company seeking a dedicated and empathetic Senior Customer Support Specialist to join their remote-first support team. This role is crucial in ensuring our customers receive exceptional technical assistance and a positive overall experience. You will be responsible for resolving complex customer issues, troubleshooting technical problems, and providing clear, concise guidance through various communication channels, including email, chat, and phone. The ideal candidate possesses outstanding problem-solving skills, a deep understanding of technical products, and a passion for customer service.
Key responsibilities include diagnosing and resolving software and hardware issues, escalating critical problems to engineering or product teams when necessary, and documenting troubleshooting steps and solutions. You will also contribute to the knowledge base by creating and updating FAQs and support articles. Providing training and mentorship to junior support staff will be a significant part of this role, ensuring consistent quality of service across the team. You will be expected to maintain high levels of customer satisfaction by responding to inquiries promptly and effectively. Proactively identifying trends in customer issues and providing feedback to product development teams to improve the user experience is also a key function.
Qualifications require a minimum of 3-5 years of experience in customer support or technical helpdesk roles, with a proven track record of handling complex technical issues. Excellent communication skills, both written and verbal, are essential. Familiarity with CRM systems and ticketing software (e.g., Zendesk, Salesforce Service Cloud) is required. A strong technical aptitude and the ability to quickly learn new software and hardware are crucial. This is a fully remote position, so you must be self-motivated, highly organized, and comfortable working independently in a home office environment. A stable internet connection and a dedicated workspace are necessary. While the role is remote, occasional virtual team meetings and training sessions will be scheduled. This is an exciting opportunity to be part of a collaborative and supportive remote team, making a tangible difference in our customers' success.
We are looking for a proactive, patient, and solutions-oriented individual who thrives in a fast-paced environment. If you are passionate about helping others and possess strong technical troubleshooting abilities, we encourage you to apply.
Key responsibilities include diagnosing and resolving software and hardware issues, escalating critical problems to engineering or product teams when necessary, and documenting troubleshooting steps and solutions. You will also contribute to the knowledge base by creating and updating FAQs and support articles. Providing training and mentorship to junior support staff will be a significant part of this role, ensuring consistent quality of service across the team. You will be expected to maintain high levels of customer satisfaction by responding to inquiries promptly and effectively. Proactively identifying trends in customer issues and providing feedback to product development teams to improve the user experience is also a key function.
Qualifications require a minimum of 3-5 years of experience in customer support or technical helpdesk roles, with a proven track record of handling complex technical issues. Excellent communication skills, both written and verbal, are essential. Familiarity with CRM systems and ticketing software (e.g., Zendesk, Salesforce Service Cloud) is required. A strong technical aptitude and the ability to quickly learn new software and hardware are crucial. This is a fully remote position, so you must be self-motivated, highly organized, and comfortable working independently in a home office environment. A stable internet connection and a dedicated workspace are necessary. While the role is remote, occasional virtual team meetings and training sessions will be scheduled. This is an exciting opportunity to be part of a collaborative and supportive remote team, making a tangible difference in our customers' success.
We are looking for a proactive, patient, and solutions-oriented individual who thrives in a fast-paced environment. If you are passionate about helping others and possess strong technical troubleshooting abilities, we encourage you to apply.
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0
Tier 2 Customer Support Specialist - Technical & Product Expertise
00190 Askar, Southern
BHD55000 Annually
WhatJobs
Posted 8 days ago
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Job Description
Our client, a leading provider of innovative software solutions, is seeking a dedicated and technically proficient Tier 2 Customer Support Specialist to join their support team. This hybrid role, based in **Janabiyah, Northern, BH**, requires a balance of on-site collaboration and remote work flexibility. You will be the primary point of contact for resolving complex customer issues, providing in-depth technical assistance, and ensuring customer satisfaction with our cutting-edge products.
Key Responsibilities:
Key Responsibilities:
- Provide advanced technical support to customers via phone, email, and chat, resolving complex issues related to software functionality, configuration, and integration.
- Troubleshoot and diagnose software problems, identifying root causes and implementing effective solutions.
- Escalate unresolved issues to appropriate internal teams (e.g., development, engineering) with detailed documentation and clear problem descriptions.
- Develop and maintain comprehensive knowledge base articles, FAQs, and troubleshooting guides to empower customers and internal support teams.
- Assist customers with product setup, configuration, and best practice utilization to ensure optimal performance.
- Collaborate with the product development team to provide feedback on recurring issues and suggest product enhancements.
- Manage and prioritize a queue of support tickets, ensuring timely and effective resolution within established service level agreements (SLAs).
- Educate customers on new features, updates, and product capabilities.
- Participate in training sessions to stay up-to-date with product knowledge and support procedures.
- Contribute to improving customer support processes and workflows.
- Gather customer feedback and insights to help shape product development and improve customer experience.
- Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 4 years of experience in technical customer support, preferably within a software or IT services company.
- Strong understanding of software troubleshooting methodologies and common IT issues.
- Proficiency in using customer support ticketing systems (e.g., Zendesk, Salesforce Service Cloud) and CRM software.
- Excellent analytical and problem-solving skills with a keen attention to detail.
- Exceptional communication, interpersonal, and active listening skills.
- Ability to explain technical concepts clearly and concisely to both technical and non-technical users.
- Experience working in a hybrid work environment, with the ability to transition effectively between remote and on-site duties.
- Customer-centric approach with a passion for helping others.
- Familiarity with scripting languages or database querying is a plus.
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1
Lead Remote Project Manager - Agile Methodologies
2002 Northern, Northern
BHD7000 Annually
WhatJobs
Posted 14 days ago
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Job Description
Our client is searching for a highly skilled and experienced Lead Remote Project Manager to oversee complex projects within a fully remote setting. This pivotal role demands exceptional leadership, communication, and organizational abilities. You will be responsible for the end-to-end management of projects, from initiation and planning through execution, monitoring, control, and closure. A strong understanding and proven application of Agile methodologies (Scrum, Kanban) are essential. You will guide project teams, foster a collaborative environment, and ensure the timely delivery of high-quality deliverables, all while managing stakeholder expectations effectively across various time zones. The successful candidate will have a demonstrated history of successfully managing multiple projects concurrently, identifying and mitigating risks, and resolving issues proactively. Proficiency in project management software and tools is a must. This position is entirely remote, offering the flexibility and autonomy to work from anywhere. You will be instrumental in driving project success, improving processes, and contributing to the overall strategic goals of the organization. Responsibilities include:
- Lead and manage all phases of the project lifecycle for complex initiatives, ensuring alignment with strategic objectives.
- Facilitate project planning sessions, defining project scope, goals, deliverables, and success criteria.
- Develop and maintain detailed project schedules, resource plans, and budgets.
- Apply Agile principles and practices to manage project execution, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
- Effectively communicate project status, risks, and issues to stakeholders at all levels, both within and outside the organization.
- Identify, assess, and manage project risks and dependencies, developing mitigation strategies as needed.
- Build, lead, and motivate cross-functional, remote project teams, fostering a positive and productive work environment.
- Ensure adherence to quality standards and best practices throughout the project lifecycle.
- Manage project changes through a defined change control process.
- Drive continuous improvement in project management processes and team performance.
- Utilize project management software (e.g., Jira, Asana, Trello) to track progress and manage tasks.
- Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field. A Master's degree is a plus.
- Minimum of 7 years of progressive experience in project management, with at least 3 years in a lead or senior capacity.
- Proven experience managing projects in a fully remote environment.
- In-depth knowledge and practical application of Agile methodologies (Scrum Master certification preferred).
- Demonstrated success in managing complex, cross-functional projects from inception to completion.
- Exceptional leadership, communication, negotiation, and interpersonal skills.
- Proficiency in project management tools and software.
- Strong analytical and problem-solving abilities.
- Ability to work independently and manage multiple priorities effectively.
- PMP, PRINCE2, or Agile certification is highly desirable.
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2
Remote Senior Project Manager - Agile Methodologies
50005 Jidhafs
BHD130000 Annually
WhatJobs
Posted 18 days ago
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Job Description
Our client is seeking an accomplished and proactive Senior Project Manager with extensive experience in Agile methodologies to lead high-impact projects in a fully remote capacity. This role is crucial for overseeing the successful planning, execution, and delivery of complex initiatives, ensuring they are completed on time, within scope, and on budget. You will be responsible for defining project scope, objectives, and deliverables, while also managing project timelines, resources, and risks. A key aspect of this position involves fostering strong communication and collaboration among cross-functional, remote teams, utilizing various collaboration tools to ensure seamless workflow and stakeholder alignment. You will facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives, and coach teams on Agile best practices to optimize performance and delivery. The ideal candidate possesses a deep understanding of Agile frameworks (Scrum, Kanban), project management principles, and software development lifecycles. Excellent leadership, problem-solving, and conflict-resolution skills are essential for navigating the challenges of remote project execution. Proficiency in project management software (e.g., Jira, Asana) and virtual collaboration platforms is required. You must be highly organized, detail-oriented, and capable of managing multiple projects concurrently in a fast-paced environment. PMP or CSM certification is highly desirable. A Bachelor's degree in a relevant field and a minimum of 7 years of project management experience, with a significant portion focused on Agile environments, is necessary. This is an outstanding opportunity to leverage your project management expertise and leadership skills to drive successful outcomes for a leading organization, all within a flexible remote work setting.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Lead and manage end-to-end project lifecycles using Agile methodologies.
- Define project scope, objectives, and deliverables in collaboration with stakeholders.
- Develop and manage project plans, schedules, and budgets.
- Facilitate Agile ceremonies and promote Agile best practices.
- Oversee remote project teams, ensuring effective communication and collaboration.
- Identify and mitigate project risks and issues.
Qualifications:
- Bachelor's degree in Business Administration, Computer Science, or a related field.
- 7+ years of project management experience, with a strong focus on Agile methodologies.
- Proven experience managing complex projects in a remote setting.
- Proficiency in Agile frameworks (Scrum, Kanban) and project management tools (Jira, Asana).
- Excellent leadership, communication, and interpersonal skills.
- PMP or CSM certification is a strong asset.
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3
Remote Senior Product Manager - Agile Software Development
56789 Seef, Capital
BHD160000 Annually
WhatJobs
Posted 23 days ago
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Job Description
Our client is seeking a dynamic and experienced Senior Product Manager to lead the strategic direction and development of our innovative software products. This role is entirely remote, offering the flexibility to work from anywhere while driving impactful product initiatives. You will be responsible for defining the product vision, strategy, and roadmap, translating customer needs and market opportunities into actionable product requirements, and working closely with engineering, design, and marketing teams to deliver exceptional user experiences. The ideal candidate will have a proven track record in agile methodologies, a deep understanding of the software development lifecycle, and a passion for building products that solve real-world problems.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Define and articulate the product vision, strategy, and roadmap for key software offerings.
- Conduct market research, competitive analysis, and user feedback gathering to identify new opportunities and product enhancements.
- Translate product strategy into detailed product requirements, user stories, and acceptance criteria.
- Prioritize the product backlog and manage the product development lifecycle using agile methodologies (Scrum, Kanban).
- Collaborate closely with engineering teams to ensure timely and high-quality product delivery.
- Partner with UX/UI designers to create intuitive and engaging user interfaces.
- Develop go-to-market strategies and work with marketing and sales teams to ensure successful product launches.
- Monitor product performance, gather user feedback, and iterate on products to drive adoption and satisfaction.
- Act as a subject matter expert for your product area, both internally and externally.
- Communicate product plans, progress, and results effectively to stakeholders at all levels.
- Mentor and guide junior product managers and contribute to the overall product management practice.
Qualifications:
- Bachelor's degree in Computer Science, Engineering, Business, or a related field; MBA or advanced degree is a plus.
- 5+ years of experience in product management, with a strong focus on software products.
- Demonstrated success in defining and launching successful software products.
- Deep understanding of agile development methodologies and the software development lifecycle.
- Excellent analytical, strategic thinking, and problem-solving skills.
- Strong understanding of user experience design principles.
- Exceptional communication, presentation, and interpersonal skills.
- Proven ability to influence cross-functional teams without formal authority.
- Experience with product management tools (e.g., Jira, Confluence, Aha!).
- Ability to thrive in a fast-paced, remote work environment.
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4
Software Development Apprentice
517 Al Hidd, Muharraq
BHD30000 Annually
WhatJobs
Posted 9 days ago
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Job Description
Are you passionate about technology and eager to launch a career in software development? Our client is offering an exciting fully remote Software Development Apprenticeship opportunity designed for motivated individuals looking to gain hands-on experience and formal training. As an apprentice, you will work alongside experienced software engineers, learning to design, develop, test, and maintain software applications. You will be exposed to various programming languages, development methodologies (such as Agile), and tools used in modern software development lifecycles. Your responsibilities will include writing clean, efficient code, participating in code reviews, debugging issues, and contributing to team projects. We are looking for individuals with a strong aptitude for problem-solving, logical thinking, and a genuine curiosity for technology. While prior coding experience is not required, a foundational understanding of computer science principles or demonstrated self-study in programming would be advantageous. Excellent communication skills and the ability to collaborate effectively in a remote team environment are essential. You should be a quick learner, highly self-motivated, and possess strong organizational skills. This apprenticeship program includes structured training, mentorship, and real-world project experience, providing a clear pathway to a junior developer role upon successful completion. The program is fully remote, allowing you to learn and grow from anywhere. We offer a competitive stipend, access to learning resources, and the invaluable experience of working in a professional software development setting. If you are ready to invest in your future and build a solid foundation in software development, apply today. This is an unparalleled chance to kickstart your tech career with comprehensive support and guidance.
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5
Junior Software Development Apprentice
00912 Muharraq, Muharraq
BHD35000 Annually
WhatJobs Direct
Posted today
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Job Description
Our client, a leading innovator in software solutions, is looking for enthusiastic and driven Junior Software Development Apprentices to join their fully remote, cutting-edge apprenticeship program. This is an exceptional opportunity for individuals passionate about technology to launch a career in software development, receiving comprehensive training and mentorship from experienced professionals. Throughout the apprenticeship, you will gain hands-on experience in various aspects of the software development lifecycle, including coding, testing, debugging, and deployment. You will work on real-world projects, contributing to the development of innovative applications and systems. The program is designed to equip you with the foundational knowledge and practical skills needed to excel in the tech industry. You will learn modern programming languages, development methodologies, and best practices for creating high-quality software. Key learning areas will include full-stack development, cloud computing fundamentals, and agile development principles. You will be paired with a dedicated mentor who will guide you through your learning journey, provide regular feedback, and help you navigate challenges. The ideal candidate is a motivated self-starter with a strong aptitude for problem-solving and a keen interest in technology, even without prior formal coding experience. Excellent communication skills and the ability to collaborate effectively in a remote team environment are essential. This is a fully remote apprenticeship, offering the flexibility to learn and grow from anywhere. Upon successful completion of the apprenticeship program, there is a strong potential for full-time employment. We are seeking ambitious individuals eager to learn, grow, and build a successful career in software development.
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6
Graduate Software Development Intern
511 Busaiteen, Muharraq
BHD25000 Annually
WhatJobs Direct
Posted today
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Job Description
Our client is offering an exciting opportunity for a motivated Graduate Software Development Intern to join their dynamic and fully remote engineering department. This internship is designed to provide invaluable hands-on experience in software development, allowing you to contribute to real-world projects while honing your technical skills. You will work alongside experienced software engineers, participating in the design, development, testing, and deployment of software applications. This role involves writing clean, efficient, and well-documented code, as well as contributing to code reviews and collaborating on technical solutions. Exposure to various programming languages, frameworks, and development methodologies will be a key component of this internship. You will be tasked with specific projects that allow you to apply your academic knowledge in a practical setting, gaining insights into the full software development lifecycle. The ideal candidate is a recent graduate or a current student pursuing a degree in Computer Science, Software Engineering, or a related field, with a strong foundational understanding of programming principles. Excellent problem-solving abilities, a keen attention to detail, and a passion for technology are essential. As this is a remote-first internship, strong communication and collaboration skills in a virtual environment are crucial. You will have the opportunity to learn from industry experts, build your professional network, and make meaningful contributions to innovative software solutions, all from the convenience of your home office, contributing to projects relevant to our operations in Busaiteen, Muharraq, BH .
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7
Graduate Software Development Engineer
BH22 Seef, Capital
BHD40000 Annually
WhatJobs Direct
Posted today
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Job Description
Our client is looking for ambitious and talented Graduate Software Development Engineers to join their innovative, fully remote engineering team. This is an exceptional opportunity for recent graduates to launch their careers in software development within a dynamic and fast-paced environment. You will be involved in all phases of the software development lifecycle, from conceptualization and design to implementation, testing, and deployment. Working closely with experienced engineers, you will contribute to building cutting-edge applications and solutions that drive our business forward. This role offers comprehensive training and mentorship, providing a solid foundation for your professional growth.
Responsibilities will include writing clean, efficient, and maintainable code in one or more programming languages (e.g., Python, Java, C++, JavaScript), participating in code reviews, and collaborating with cross-functional teams to define software requirements. You will assist in debugging and resolving software defects, developing and executing test plans, and contributing to the continuous improvement of our development processes. The ideal candidate will possess a strong understanding of computer science fundamentals, data structures, and algorithms. While this is a graduate-level position, a proactive attitude, a passion for technology, and a willingness to learn are paramount. You will be encouraged to take ownership of tasks, contribute fresh ideas, and develop your skills in a supportive, remote-first culture.
Qualifications: A Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field. Strong foundation in programming principles and experience with at least one object-oriented programming language. Familiarity with software development methodologies (Agile, Scrum) is a plus. Excellent analytical and problem-solving abilities. Strong communication and teamwork skills, with the ability to thrive in a remote collaborative setting. A portfolio of personal projects or contributions to open-source projects is highly regarded. This internship is based in the vibrant **Seef, Capital, BH** area, offering a unique chance to gain invaluable industry experience remotely and build a successful career path in technology.
Responsibilities will include writing clean, efficient, and maintainable code in one or more programming languages (e.g., Python, Java, C++, JavaScript), participating in code reviews, and collaborating with cross-functional teams to define software requirements. You will assist in debugging and resolving software defects, developing and executing test plans, and contributing to the continuous improvement of our development processes. The ideal candidate will possess a strong understanding of computer science fundamentals, data structures, and algorithms. While this is a graduate-level position, a proactive attitude, a passion for technology, and a willingness to learn are paramount. You will be encouraged to take ownership of tasks, contribute fresh ideas, and develop your skills in a supportive, remote-first culture.
Qualifications: A Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field. Strong foundation in programming principles and experience with at least one object-oriented programming language. Familiarity with software development methodologies (Agile, Scrum) is a plus. Excellent analytical and problem-solving abilities. Strong communication and teamwork skills, with the ability to thrive in a remote collaborative setting. A portfolio of personal projects or contributions to open-source projects is highly regarded. This internship is based in the vibrant **Seef, Capital, BH** area, offering a unique chance to gain invaluable industry experience remotely and build a successful career path in technology.
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8
Junior Software Development Apprentice
079 Northern, Northern
BHD25000 Annually
WhatJobs Direct
Posted today
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Job Description
Our client is looking for enthusiastic and motivated individuals to join their team as Junior Software Development Apprentices. This is an exceptional opportunity for aspiring developers to gain hands-on experience in a dynamic technology environment, working alongside seasoned professionals. You will be part of a structured program designed to provide comprehensive training and development in software engineering principles and practices.
Program Overview:
Program Overview:
- Receive mentorship and guidance from experienced software engineers.
- Participate in real-world software development projects, contributing to coding, testing, and debugging.
- Learn various programming languages, development tools, and methodologies used in modern software creation.
- Gain exposure to different phases of the software development lifecycle (SDLC).
- Develop problem-solving skills and a strong understanding of software architecture and design.
- Assist in the creation of technical documentation and user guides.
- Collaborate with team members on coding challenges and team projects.
- Understand agile development processes and participate in team ceremonies.
- Receive training on version control systems like Git.
- Explore opportunities for career growth within the organization post-apprenticeship.
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