17 Specialists jobs in Bahrain
Heavy Machinery and Equipment Specialists
Posted 9 days ago
Job Viewed
Job Description
Join to apply for the Heavy Machinery and Equipment Specialists role at LeadingEdge HR Solutions .
Job Title: Heavy Machinery and Equipment Specialists
Location: Bahrain
Job Summary:Our client is looking for skilled professionals to join their team in various roles related to heavy machinery operation, maintenance, and supervision. Candidates with Indian licenses are accepted, and non-Muslim candidates are preferred. The positions include:
- Crane Operator
Salary: BHD 140-150 + overtime (Indian license), BHD 150-180 + overtime (GCC license) Special Oman & Qatar
Job Description: Operate mobile cranes to lift and move heavy loads, materials, and equipment on construction sites or in industrial settings.
Requirements:- Valid mobile crane license (Indian or GCC)
- Experience operating mobile cranes
- Knowledge of crane safety procedures and regulations
- Physical stamina to work in a fast-paced environment
- JCB Operator
Salary: BHD 120 + 20 overtime (license no issue)
Job Description: Operate JCB (backhoe loader) to excavate, dig, and move materials on construction sites or in industrial settings.
Requirements:- Experience operating JCB or similar equipment
- Ability to follow safety procedures and regulations
- Basic knowledge of equipment maintenance
- Physical stamina to work in a fast-paced environment
- Hiab Operator
Salary: BHD 130 + 20 overtime (license no issue)
Job Description: Operate Hiab (hydraulic loader crane) to lift and move heavy loads, materials, and equipment on construction sites or in industrial settings.
Requirements:- Experience operating Hiab or similar equipment
- Ability to follow safety procedures and regulations
- Basic knowledge of equipment maintenance
- Physical stamina to work in a fast-paced environment
- Mechanic (Diesel/Hydraulic)
Salary: BHD 150-200 (up to BHD 220 for highly specialized) + overtime
Job Description: Perform routine maintenance and repairs on diesel and hydraulic systems, including troubleshooting and diagnosing issues.
Requirements:- Experience working with diesel and hydraulic systems
- Knowledge of maintenance and repair procedures
- Ability to troubleshoot and diagnose issues
- Valid certification or license (preferred but not required)
- Electrician (Auto)
Salary: BHD 130 + 20 overtime
Job Description: Electrical repairs and maintenance on heavy machinery and equipment, including troubleshooting.
Requirements:- Experience with electrical systems on heavy machinery
- Knowledge of electrical safety procedures
- Ability to troubleshoot and diagnose issues
- Certification or license (preferred but not required)
- Foreman (Heavy Machinery)
Salary: BHD 200 + 50 (no overtime, up to BHD 300 for highly specialized)
Job Description: Supervise and coordinate heavy machinery operators and technicians, ensuring safe and efficient operation.
Requirements:- Experience supervising heavy machinery operators and technicians
- Knowledge of machinery operation and maintenance
- Effective communication skills
- Valid light license (required)
Service charge applicable upon confirmation from employer (only for this job post).
Please apply via email:
WhatsApp:
#J-18808-LjbffrHeavy Machinery and Equipment Specialists
Posted 9 days ago
Job Viewed
Job Description
Location: Bahrain
Job Summary:
Our client is looking for skilled professionals to join their team in various roles related to heavy machinery operation, maintenance, and supervision. Candidates with Indian licenses are accepted, and non-Muslim candidates are preferred. The various positions are as follows:
1. Crane Operator
Salary: BHD 140-150 + overtime (Indian license), BHD 150-180 + overtime (GCC license) Special Oman & Qatar
Job Description:
Operate mobile cranes to lift and move heavy loads, materials, and equipment on construction sites or in industrial settings.
Requirements
- Valid mobile crane license (Indian or GCC)
- Experience operating mobile cranes
- Knowledge of crane safety procedures and regulations
- Physical stamina to work in a fast-paced environment
Salary: BHD 120 + 20 overtime(license no issue)
Job Description:
Operate JCB (backhoe loader) to excavate, dig, and move materials on construction sites or in industrial settings.
Requirements
- Experience operating JCB or similar equipment
- Ability to follow safety procedures and regulations
- Basic knowledge of equipment maintenance
- Physical stamina to work in a fast-paced environment
Salary: BHD 130 + 20 overtime(license no issue)
Job Description:
Operate Hiab (hydraulic loader crane) to lift and move heavy loads, materials, and equipment on construction sites or in industrial settings.
Requirements
- Experience operating Hiab or similar equipment
- Ability to follow safety procedures and regulations
- Basic knowledge of equipment maintenance
- Physical stamina to work in a fast-paced environment
Salary: BHD 150-200 (highly specialized up to BHD 220) + overtime
Job Description:
Perform routine maintenance and repairs on diesel and hydraulic systems, including troubleshooting and diagnosing issues.
Requirements
- Experience working with diesel and hydraulic systems
- Knowledge of equipment maintenance and repair procedures
- Ability to troubleshoot and diagnose issues
- Valid certification or license (not required but preferred)
Salary: BHD 130 + 20 overtime
Job Description:
Perform electrical repairs and maintenance on heavy machinery and equipment, including troubleshooting and diagnosing issues.
Requirements:
- Experience working with electrical systems on heavy machinery
- Knowledge of electrical safety procedures and regulations
- Ability to troubleshoot and diagnose issues
- Valid certification or license (not required but preferred)
Salary: BHD 200 + 50 (no overtime) (highly specialized up to BHD 300)Job Description:
Supervise and coordinate the work of heavy machinery operators and technicians, ensuring safe and efficient operation of equipment.
Requirements:
- Experience supervising heavy machinery operators and technicians
- Knowledge of heavy machinery operation and maintenance
- Ability to communicate effectively with team members and management
- Valid light license (required)
Please apply on:
Whatsapp: #J-18808-Ljbffr
Subject Matter Expert – Petrochemical
Posted 11 days ago
Job Viewed
Job Description
Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About The Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
Job Purpose
- An executive subject matter expert & consultant responsible for engaging and pursuing new business opportunities in Petrochemicals Sector.
- To take a lead in Petrochemicals business development in collaboration with stakeholders, e.g., YMA E&S BU, Regional sales members.
- To build rapport with Petrochemicals Customers, get insight into their emerged and/or potential issues, challenges and propose appropriate products/solutions, eventually bring mutual benefits for customers and Yokogawa.
- To proactively approach customers to know their business direction and investment plan and carry out sales activities from early stage so that Yokogawa could be advantageous to win those opportunities.
- To focus on Digitalization & Optimization opportunities in Petrochemicals ( Sector), which could be one of quickly growing areas, and collaborate with YMA’s solution team members to come up with the best solution.
- To educate YHQ/YMA/other regions’ sales and solution members on Petrochemicals as technical advisor and/or consultant
- To extend same service to similar applications in Refining & Petrochemicals.
- Bachelor’s Eng./Comp Science or minimum 10-14 years Petrochemicals industry experience in operations & /or in projects. In addition, minimum 5-7 years’ experience in business development, pre-sales, consultant, or engineering discipline
- Several years of experience in digital transformation or related fields, such as IT strategy, enterprise architecture, or management consulting
- Strong understanding of Petrochemicals Process, Optimization & latest digital technologies in this field (like data analysis, Robotics, cloud computing, artificial intelligence, machine learning etc.)
- Strong understanding of energy usage, greenhouse gas emissions, and climate change impacts
- Ability to communicate complex technical concepts to non-technical Stakeholders
- Experience managing cross-functional teams
- Analytical and strategic thinking skills, with the ability to develop and execute effective digital transformation strategies
- Proven track record of success in driving revenue growth
- Must be willing and able to travel throughout the regional headquarters (Middle East & Africa)
- Excellent communication and interpersonal skills, with the ability to build relationships and influence key stakeholders.
- Thorough Knowledge in Oil and Gas Domain
- Strong Knowledge of latest digitalization technologies & its use/impact on Petrochemicals Sector, IIOT concepts
- Knowledge on Latest’s market trend
- Understand Customer Needs & Pain Points
- Applies expertise to act as an authority to quickly identify and accurately articulate why a client does or does not want a change based on their business objectives and challenges.
- Adapts to changing goals/objectives, maintains focus on win-win goal,
- Keeps customer at center of sale, collaborates with customers, elevates partner insights, Uses common terminology.
- Uses comprehensive knowledge and skills to act independently while guiding and training others to accurately identify and understand the key buying influences pertaining to an opportunity.
- Assesses buyer feelings about the proposed solution, secures a coach within the buyer organization to facilitate introductions and access, leverages a strategic coach to support the partner relationship.
- Identifies client-specific differentiators, connects solutions to client objectives,
- Software skills in data analysis, Charting & Power Point Presentations
- Develop and identifies Industry / application-wide Digital technologies suitable for business use.
- Creates an environment conductive to successful interaction and customer satisfaction.
Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process! Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries Automation Machinery Manufacturing
Referrals increase your chances of interviewing at Yokogawa by 2x
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSubject Matter Expert – Petrochemical
Posted 24 days ago
Job Viewed
Job Description
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About The Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
Job Purpose
- An executive subject matter expert & consultant responsible for engaging and pursuing new business opportunities in Petrochemicals Sector.
- To take a lead in Petrochemicals business development in collaboration with stakeholders, e.g., YMA E&S BU, Regional sales members.
- To build rapport with Petrochemicals Customers, get insight into their emerged and/or potential issues, challenges and propose appropriate products/solutions, eventually bring mutual benefits for customers and Yokogawa.
- To proactively approach customers to know their business direction and investment plan and carry out sales activities from early stage so that Yokogawa could be advantageous to win those opportunities.
- To focus on Digitalization & Optimization opportunities in Petrochemicals ( Sector), which could be one of quickly growing areas, and collaborate with YMA’s solution team members to come up with the best solution.
- To educate YHQ/YMA/other regions’ sales and solution members on Petrochemicals as technical advisor and/or consultant
- To extend same service to similar applications in Refining & Petrochemicals.
- Bachelor’s Eng./Comp Science or minimum 10-14 years Petrochemicals industry experience in operations & /or in projects. In addition, minimum 5-7 years’ experience in business development, pre-sales, consultant, or engineering discipline
- Several years of experience in digital transformation or related fields, such as IT strategy, enterprise architecture, or management consulting
- Strong understanding of Petrochemicals Process, Optimization & latest digital technologies in this field (like data analysis, Robotics, cloud computing, artificial intelligence, machine learning etc.)
- Strong understanding of energy usage, greenhouse gas emissions, and climate change impacts
- Ability to communicate complex technical concepts to non-technical Stakeholders
- Experience managing cross-functional teams
- Analytical and strategic thinking skills, with the ability to develop and execute effective digital transformation strategies
- Proven track record of success in driving revenue growth
- Must be willing and able to travel throughout the regional headquarters (Middle East & Africa)
- Excellent communication and interpersonal skills, with the ability to build relationships and influence key stakeholders.
- Thorough Knowledge in Oil and Gas Domain
- Strong Knowledge of latest digitalization technologies & its use/impact on Petrochemicals Sector, IIOT concepts
- Knowledge on Latest’s market trend
- Understand Customer Needs & Pain Points
- Applies expertise to act as an authority to quickly identify and accurately articulate why a client does or does not want a change based on their business objectives and challenges.
- Adapts to changing goals/objectives, maintains focus on win-win goal,
- Keeps customer at center of sale, collaborates with customers, elevates partner insights, Uses common terminology.
- Uses comprehensive knowledge and skills to act independently while guiding and training others to accurately identify and understand the key buying influences pertaining to an opportunity.
- Assesses buyer feelings about the proposed solution, secures a coach within the buyer organization to facilitate introductions and access, leverages a strategic coach to support the partner relationship.
- Identifies client-specific differentiators, connects solutions to client objectives,
- Software skills in data analysis, Charting & Power Point Presentations
- Develop and identifies Industry / application-wide Digital technologies suitable for business use.
- Creates an environment conductive to successful interaction and customer satisfaction.
Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process! #J-18808-Ljbffr
Subject Matter Expert - Oil & Gas Upstream
Posted 7 days ago
Job Viewed
Job Description
Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About The Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
Job Purpose
- An executive subject matter expert & consultant responsible for engaging and pursuing new business opportunities in Oil & Gas (Upstream) Sector.
Key Responsibilities & Accountabilities
- To take a lead in Oil & Gas (Upstream) business development in collaboration with stakeholders, e.g., YMA E&S BU, Regional sales members.
- To build rapport with Oil & Gas (Upstream) Customers, get insight into their emerged and/or potential issues, challenges and propose appropriate products/solutions, eventually bring mutual benefits for customers and Yokogawa.
- To proactively approach customers to know their business direction and investment plan and carry out sales activities from early stage so that Yokogawa could be advantageous to win those opportunities.
- To focus on Digitalization & Optimization opportunities in Oil & Gas (Upstream Sector), which could be one of quickly growing areas, and collaborate with YMA’s solution team members to come up with the best solution.
- To educate YHQ/YMA/other regions’ sales and solution members on Oil & Gas (Upstream) as technical advisor and/or consultant.
- To extend same service to similar applications in Refining & Petrochemicals.
Qualification And Experience
- Bachelor’s Eng./Comp Science or minimum 10 -15 years Oil & Gas industry experience in operations &/or in projects. In addition, minimum 5-7 years’ experience in business development, pre-sales, consultant, or engineering discipline.
- Several years of experience in digital transformation or related fields, such as IT strategy, enterprise architecture, or management consulting.
- Strong understanding of Oil & Gas Process, Optimization & latest digital technologies in this field (like data analysis, Robotics, cloud computing, artificial intelligence, machine learning etc.).
- Strong understanding of energy usage, greenhouse gas emissions, and climate change impacts.
- Ability to communicate complex technical concepts to non-technical Stakeholders.
- Experience managing cross-functional teams.
- Analytical and strategic thinking skills, with the ability to develop and execute effective digital transformation strategies.
- Proven track record of success in driving revenue growth.
- Must be willing and able to travel throughout the regional headquarters (Middle East & Africa).
Competencies
- Excellent communication and interpersonal skills, with the ability to build relationships and influence key stakeholders.
- Thorough Knowledge in Oil and Gas Domain.
- Strong Knowledge of latest digitalization technologies & its use/impact on Oil & Gas Sector, IIOT concepts.
- Knowledge on Latest’s market trend.
Skills
- Understand Customer Needs & Pain Points.
- Applies expertise to act as an authority to quickly identify and accurately articulate why a client does or does not want a change based on their business objectives and challenges.
- Adapts to changing goals/objectives, maintains focus on win-win goal.
- Keeps customer at center of sale, collaborates with customers, elevates partner insights, Uses common terminology.
- Uses comprehensive knowledge and skills to act independently while guiding and training others to accurately identify and understand the key buying influences pertaining to an opportunity.
- Assesses buyer feelings about the proposed solution, secures a coach within the buyer organization to facilitate introductions and access, leverages a strategic coach to support the partner relationship.
- Identifies client-specific differentiators, connects solutions to client objectives.
- Software skills in data analysis, Charting & Power Point Presentations.
- Develop and identifies Industry/application-wide Digital technologies suitable for business use.
- Creates an environment conducive to successful interaction and customer satisfaction.
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!
#J-18808-LjbffrSubject Matter Expert – H2 / Renewable Energy
Posted 7 days ago
Job Viewed
Job Description
Join or sign in to find your next job
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Subject Matter Expert – H2 / Renewable Energy1 week ago Be among the first 25 applicants
Join to apply for the Subject Matter Expert – H2 / Renewable Energy role at Yokogawa
Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About The Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
Job Purpose
- The person should be working as domain subject matter expert guiding sales team to propose solutions to solve business challenges for customers of target RE/ Green Hydrogen customers. He should be able to support sales team for identifying opportunities, positioning the solution to customers. He should also support solution architect and execution team for detailed deployment of the solution. The person would report to Digital Solution Business Head and should work in close coordination with RE/ Green Hydrogen Solution Sales team / E&S RBO to prepare business plan and medium to long term strategy for software solutions for RE/ Green Hydrogen.
Key Responsibilities & Accountabilities
- Formulate medium- and long-term strategy to develop software solution business for RE/ Green Hydrogen customers in line with Yokogawa available solutions and competence.
- Suggest new application developments for RE/ Green Hydrogen
- Demonstrate domain expertise by identifying and aligning with supporting partners to bridge product and solution gaps to make comprehensive solution.
- Develop KPI dashboard for potential RE/ Green Hydrogen customers (different applications)
SME’s Performance would be measured by following matrices
- Customer reach / penetration
- New Account development
- New solution development for existing RE accounts
- Business ideas which result in value creation for RE customers
- Order intake and profitability of the orders
Qualification And Experience
Education level
- Undergraduate/ Postgraduate engineering degree in related discipline (Chemical/ Mechanical/ Electrical/ Instrumentation). Process Data Analytics/ Business Management related additional qualification(s) would be an added advantage.
Experience
- Minimum of 10-15 years post qualification industrial experience. This shall be cover at least 10 years in Power industry, out of which of least 5 years shall be in Renewable Energy / Power Grid control (Solar PV, CSP, Wind, WTE, BESS, EMS for RE/ Hybrid grid, Smart Grid control/ Microgrid/ DERMS ). Experience should be of one or more of the below in nature:
- Operation /Maintenance/ Commissioning of RE/ Hybrid plants
- EPC
- Consultant/ Designer
- OEM
- RE Asset Health Monitoring/ Analytics
- DSO of RE assets
Competencies & Skills
- Good understanding of business drivers of RE industry
- Should be able to formulate KPI for each level of stake holders.
- Commercial acumen
- Presentation skills
- Excellent verbal and written communication skills
Yokogawa is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees.
#J-18808-LjbffrSubject Matter Expert - Oil & Gas Upstream
Posted 9 days ago
Job Viewed
Job Description
Join to apply for the Subject Matter Expert - Oil & Gas Upstream role at Yokogawa
Subject Matter Expert - Oil & Gas UpstreamJoin to apply for the Subject Matter Expert - Oil & Gas Upstream role at Yokogawa
Get AI-powered advice on this job and more exclusive features.
Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.
About The Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
Job Purpose
- An executive subject matter expert & consultant responsible for engaging and pursuing new business opportunities in Oil & Gas (Upstream) Sector.
- To take a lead in Oil & Gas (Upstream) business development in collaboration with stakeholders, e.g., YMA E&S BU, Regional sales members.
- To build rapport with Oil & Gas (Upstream) Customers, get insight into their emerged and/or potential issues, challenges and propose appropriate products/solutions, eventually bring mutual benefits for customers and Yokogawa.
- To proactively approach customers to know their business direction and investment plan and carry out sales activities from early stage so that Yokogawa could be advantageous to win those opportunities.
- To focus on Digitalization & Optimization opportunities in Oil & Gas (Upstream Sector), which could be one of quickly growing areas, and collaborate with YMA’s solution team members to come up with the best solution.
- To educate YHQ/YMA/other regions’ sales and solution members on Oil & Gas (Upstream) as technical advisor and/or consultant
- To extend same service to similar applications in Refining & Petrochemicals.
- Bachelor’s Eng./Comp Science or minimum 10 -15 years Oil & Gas industry experience in operations & /or in projects. In addition, minimum 5-7 years’ experience in business development, pre-sales, consultant, or engineering discipline
- Several years of experience in digital transformation or related fields, such as IT strategy, enterprise architecture, or management consulting
- Strong understanding of Oil & Gas Process, Optimization & latest digital technologies in this field (like data analysis, Robotics, cloud computing, artificial intelligence, machine learning etc.
- Strong understanding of energy usage, greenhouse gas emissions, and climate change impacts
- Ability to communicate complex technical concepts to non-technical Stakeholders
- Experience managing cross-functional teams
- Analytical and strategic thinking skills, with the ability to develop and execute effective digital transformation strategies
- Proven track record of success in driving revenue growth
- Must be willing and able to travel throughout the regional headquarters (Middle East & Africa)
- Excellent communication and interpersonal skills, with the ability to build relationships and influence key stakeholders.
- Thorough Knowledge in Oil and Gas Domain
- Strong Knowledge of latest digitalization technologies & its use/impact on Oil & Gas Sector, IIOT concepts
- Knowledge on Latest’s market trend
- Understand Customer Needs & Pain Points
- Applies expertise to act as an authority to quickly identify and accurately articulate why a client does or does not want a change based on their business objectives and challenges.
- Adapts to changing goals/objectives, maintains focus on win-win goal,
- Keeps customer at center of sale, collaborates with customers, elevates partner insights, Uses common terminology.
- Uses comprehensive knowledge and skills to act independently while guiding and training others to accurately identify and understand the key buying influences pertaining to an opportunity.
- Assesses buyer feelings about the proposed solution, secures a coach within the buyer organization to facilitate introductions and access, leverages a strategic coach to support the partner relationship.
- Identifies client-specific differentiators, connects solutions to client objectives,
- Software skills in data analysis, Charting & Power Point Presentations
- Develop and identifies Industry / application-wide Digital technologies suitable for business use.
- Creates an environment conductive to successful interaction and customer satisfaction.
Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process! Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries Automation Machinery Manufacturing
Referrals increase your chances of interviewing at Yokogawa by 2x
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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Technical Support Specialist
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Provide first-line and second-line technical support to clients via phone, email, chat, and remote assistance tools.
- Diagnose and troubleshoot hardware, software, and network issues, guiding users through step-by-step solutions.
- Document all support interactions, including problems, troubleshooting steps, and resolutions, in the ticketing system.
- Escalate unresolved issues to higher-tier support teams or engineering departments when necessary, ensuring proper hand-off and follow-up.
- Maintain a high level of product knowledge, staying updated on new features, bug fixes, and best practices.
- Create and update knowledge base articles, FAQs, and technical documentation for both internal teams and end-users.
- Assist clients with product installation, configuration, and setup processes.
- Identify recurring technical issues and contribute to proactive solutions to prevent future occurrences.
- Collaborate with development and QA teams to report bugs and test fixes.
- Educate users on efficient product usage and provide training sessions as required.
- Manage customer expectations regarding resolution times and communication.
- Participate in on-call rotations for after-hours support if required.
- Ensure compliance with service level agreements (SLAs) for response and resolution times.
- Provide feedback to product teams based on common customer pain points.
- Maintain a professional and empathetic demeanor during all customer interactions.
Qualifications:
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum of 2-4 years of experience in a technical support, helpdesk, or IT support role.
- Strong understanding of operating systems (Windows, macOS), networking fundamentals (TCP/IP, DNS), and common software applications.
- Experience with ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools.
- Excellent troubleshooting and problem-solving skills.
- Exceptional written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
- Customer-focused with a strong commitment to providing excellent service.
- Ability to work independently and prioritize tasks effectively in a fast-paced environment.
- Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified) are highly desirable.
- Patience, empathy, and a positive attitude.
- Ability to adapt to new technologies and learn quickly.
- Experience supporting cloud-based applications is a plus.
If you are a technically proficient and customer-oriented individual eager to provide top-notch support, we invite you to apply.
Technical Support Specialist
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Provide first-level technical support to clients via phone, email, and chat.
- Diagnose and troubleshoot hardware, software, and network issues.
- Guide users through step-by-step solutions, including setting up systems or resolving control panel errors.
- Log and track all support requests and resolutions using a ticketing system.
- Escalate complex or unresolved issues to senior technical teams.
- Maintain accurate records of customer interactions, issues, and resolutions.
- Create and update technical documentation, FAQs, and knowledge base articles.
- Identify recurring technical problems and suggest proactive solutions.
- Ensure high levels of customer satisfaction through professional and efficient service.
- Stay updated with product knowledge, software updates, and industry best practices.
- Associate’s degree in Information Technology, Computer Science, or a related field; Bachelor’s degree preferred.
- Minimum of 2-3 years of proven experience in a technical support or helpdesk role.
- Strong knowledge of operating systems (Windows, macOS, Linux), common software applications, and network fundamentals.
- Familiarity with remote desktop support tools and ticketing systems.
- Excellent problem-solving and analytical skills, with the ability to diagnose technical issues accurately.
- Superior communication skills, both written and verbal, in English and Arabic, with a clear and patient demeanor.
- Ability to explain technical concepts to non-technical users.
- Customer-focused attitude with a commitment to providing exceptional service.
- Ability to work independently and as part of a team in a fast-paced environment.
- Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified) are a plus.