264 System Support jobs in Bahrain

Roles and Responsibilities:

1. Install and configure software and hardware
2. Manage network servers and technology tools
3. Set up accounts and workstations
4. Monitor performance and maintain systems according to requirements
5. Troubleshoot issues and outages
6. Ensure security through access controls, backups and firewalls
7. Upgrade systems with new releases and models
8. Develop expertise to train staff on new technologies
9. Create technical documentation, manuals, reports and IT policies

Skills required:

• Excellent communication skills
• Smart personality
• Troubleshooting
• Can do L1 support
• Vendor management
• Asset management

Qualifications: Minimum bachelor's degree in relevant field. Candidates with MCSA/MCSE will be given preference.

Bank ABC seeks to recruit a System Administrator and Automation Specialist in the Group Information Technology Department based in our Head Office in Bahrain.

Responsibilities of the role:
Reporting to the Automation Lead, the job holder will be responsible for the following:

• Manage all IT operations jobs like End of Days, Start of Days, File transfers etc. Via Control-M.
• Control-M application software Installation, Configuration, Deployment and upgrades.
• Advise on improving the way of working bringing an automation-based perspective, proactively suggesting areas of improvements.
• Ensure all the Control-M components are always designed and implemented with a High Availability concept and increasing overall process resiliency.
• Should be work with Operating System like Solaris, Linux, Aix and Windows.
• Scripting in various platforms and languages (powershell, bash etc.) to automate operations within Control-M jobs
• Install and manage Control-M modules i.e., Control-M for backups, Control-M for OS, Control-M for Database, Control M for applications.
• Installing Control-M Server, EM and Agents (Windows, Unix and Linux) along with monitoring and troubleshooting.
• Keep everything documented and all documents constantly up-to-date to let team aware of how procedures are running.
• Manage the complete Control-M infrastructure in the Bank like Installation, Upgrade, Configuration of Control-M Workload Automation tool version 8/9+/Future versions.
• Running all operation tasks on all Banking applications including Development, Test, UAT/SIT & Production environments.
• To the maximum extent automate the above operations and other tasks under Control-M
• Document all tasks configured under Control-M with contingency plan of running the above Jobs manually in case Control-M is not available.
• Utilize the full functionality available under Control-M to innovate and make better all the tasks running in GPH.
• Configure Reports on Control-M to report on all operations being performed under Control-M to higher management
• Enhance the reports available in Control-M or build Custom reports by using 3rd party tools like Crystal Report
• Integrate Control-M with Backup software to make backups part of End of Day Workflow
• Be part of operations team for smooth running of operations in GPH
• Be part of project team to automate tasks on new products
• Support any Disaster Recovery and Business Continuity Test activities.
• Monitor the alerts and ensure service availability for 24x7 hours.
• Co-ordinate the patch / vulnerabilities management .
• Willing to work in shifts (8 hour shifts rotated weekly)

• 2-5 years of proven IT Operations related experiences with Unix/Linux & Windows System Administration experience, 2+ years programming experience with proficiency in Unix Shell (Korn, C, Bash) scripting
• A minimum of a Bachelors Degree in Computer Science or equivalent
• Solid experience working as a Control-M Scheduler in a distributed environment of Windows/Linux/Solaris/AIX
• Knowledge of crystal report and other tools to generate customized report on end of day and other banking operations from Control-M
• Experience working in financial services, banking or other fast paced 24/7 regulated financial organizations
• Excellent customer service and interpersonal skills
• Excellent verbal and written communication skills
• Strong documentation and automation skills
• Excellent troubleshooting, root cause analysis and permanent problem resolution skills
• Ability to handle multiple tasks in a fast-paced environment
• Data Center Operations experience in monitoring, incident handling and escalation for Control-M jobs
• Database knowledge Oracle/SQL, IT Certifications and other certification like ITIL, PMP etc.
• Experience on Hybrid Cloud environments and certifications on AWS or Azure.

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) orPaste resume

Bank ABC seeks to recruit a System Administrator & Automation Specialist in the Group Information Technology Department based in our Head Office, in Bahrain.

Responsibilities of the role:

Reporting to the Automation Lead, the job holder will be responsible for the following:

• Manage all IT operations jobs like End of Days, Start of Days, File transfers etc. Via Control-M.
• Control-M application software Installation, Configuration, Deployment and upgrades.
• Advise on improving the way of working bringing an automation-based perspective, proactively suggesting areas of improvements.
• Ensure all the Control-M components are always designed and implemented with a High Availability concept and increasing overall process resiliency.
• Should be work with Operating System like Solaris, Linux, Aix and Windows.
• Scripting in various platforms and languages (powershell, bash etc.) to automate operations within Control-M jobs
• Install and manage Control-M modules i.e., Control-M for backups, Control-M for OS, Control-M for Database, Control M for applications.
• Installing Control-M Server, EM and Agents (Windows, Unix and Linux) along with monitoring and troubleshooting.
• Keep everything documented and all documents constantly up-to-date to let team aware of how procedures are running.
• Manage the complete Control-M infrastructure in the Bank like Installation, Upgrade, Configuration of Control-M Workload Automation tool version 8/9+/Future versions.
• Running all operation tasks on all Banking applications including Development, Test, UAT/SIT & Production environments.
• To the maximum extent automate the above operations and other tasks under Control-M
• Document all tasks configured under Control-M with contingency plan of running the above Jobs manually in case Control-M is not available.
• Utilize the full functionality available under Control-M to innovate and make better all the tasks running in GPH.
• Configure Reports on Control-M to report on all operations being performed under Control-M to higher management
• Enhance the reports available in Control-M or build Custom reports by using 3rd party tools like Crystal Report
• Integrate Control-M with Backup software to make backups part of End of Day Workflow
• Be part of operations team for smooth running of operations in Group Processing Hub
• Be part of project team to automate tasks on new products
• Support any Disaster Recovery and Business Continuity Test activities.
• Monitor the alerts and ensure service availability for 24x7 hours.
• Co-ordinate the patch / vulnerabilities management.
• Willing to work in shifts (8 hour shifts rotated weekly)

Areas of Knowledge, Qualification and Experience

• 2-5 years of proven IT Operations related experiences with Unix/Linux & Windows System Administration experience, 2+ years programming experience with proficiency in Unix Shell (Korn, C, Bash) scripting
• A minimum of a Bachelors Degree in Computer Science or equivalent
• Solid experience working as a Control-M Scheduler in a distributed environment of Windows/Linux/Solaris/AIX
• Knowledge of crystal report and other tools to generate customized report on end of day and other banking operations from Control-M
• Experience working in financial services, banking or other fast paced 24/7 regulated financial organizations
• Excellent customer service and interpersonal skills
• Excellent verbal and written communication skills
• Strong documentation and automation skills
• Excellent troubleshooting, root cause analysis and permanent problem resolution skills
• Ability to handle multiple tasks in a fast-paced environment
• Data Center Operations experience in monitoring, incident handling and escalation for Control-M jobs
• Database knowledge Oracle/SQL, IT Certifications and other certification like ITIL, PMP etc.
• Experience on Hybrid Cloud environments and certifications on AWS or Azure.

System Administrator & Automation Specialist Bank ABC Manama, Bahrain Apply now Posted 1 month ago Permanent Competitive System Administrator & Automation Specialist Bank ABC Manama, Bahrain Apply now

System Administrator & Automation Specialist

Bank ABC seeks to recruit a System Administrator and Automation Specialist in the Group Information Technology Department based in our Head Office in Bahrain.

Responsibilities of the role:
Reporting to the Automation Lead, the job holder will be responsible for the following:

• Manage all IT operations jobs like End of Days, Start of Days, File transfers etc. Via Control-M.
• Control-M application software Installation, Configuration, Deployment and upgrades.
• Advise on improving the way of working bringing an automation-based perspective, proactively suggesting areas of improvements.
• Ensure all the Control-M components are always designed and implemented with a High Availability concept and increasing overall process resiliency.
• Should be work with Operating System like Solaris, Linux, Aix and Windows.
• Scripting in various platforms and languages (powershell, bash etc.) to automate operations within Control-M jobs
• Install and manage Control-M modules i.e., Control-M for backups, Control-M for OS, Control-M for Database, Control M for applications.
• Installing Control-M Server, EM and Agents (Windows, Unix and Linux) along with monitoring and troubleshooting.
• Keep everything documented and all documents constantly up-to-date to let team aware of how procedures are running.
• Manage the complete Control-M infrastructure in the Bank like Installation, Upgrade, Configuration of Control-M Workload Automation tool version 8/9+/Future versions.
• Running all operation tasks on all Banking applications including Development, Test, UAT/SIT & Production environments.
• To the maximum extent automate the above operations and other tasks under Control-M
• Document all tasks configured under Control-M with contingency plan of running the above Jobs manually in case Control-M is not available.
• Utilize the full functionality available under Control-M to innovate and make better all the tasks running in GPH.
• Configure Reports on Control-M to report on all operations being performed under Control-M to higher management
• Enhance the reports available in Control-M or build Custom reports by using 3rd party tools like Crystal Report
• Integrate Control-M with Backup software to make backups part of End of Day Workflow
• Be part of operations team for smooth running of operations in GPH
• Be part of project team to automate tasks on new products
• Support any Disaster Recovery and Business Continuity Test activities.
• Monitor the alerts and ensure service availability for 24x7 hours.
• Co-ordinate the patch / vulnerabilities management .
• Willing to work in shifts (8 hour shifts rotated weekly)

• 2-5 years of proven IT Operations related experiences with Unix/Linux & Windows System Administration experience, 2+ years programming experience with proficiency in Unix Shell (Korn, C, Bash) scripting
• A minimum of a Bachelors Degree in Computer Science or equivalent
• Solid experience working as a Control-M Scheduler in a distributed environment of Windows/Linux/Solaris/AIX
• Knowledge of crystal report and other tools to generate customized report on end of day and other banking operations from Control-M
• Experience working in financial services, banking or other fast paced 24/7 regulated financial organizations
• Excellent customer service and interpersonal skills
• Excellent verbal and written communication skills
• Strong documentation and automation skills
• Excellent troubleshooting, root cause analysis and permanent problem resolution skills
• Ability to handle multiple tasks in a fast-paced environment
• Data Center Operations experience in monitoring, incident handling and escalation for Control-M jobs
• Database knowledge Oracle/SQL, IT Certifications and other certification like ITIL, PMP etc.
• Experience on Hybrid Cloud environments and certifications on AWS or Azure.

Are you an IT Help Desk Support professional looking for a place where you can make a difference every day? Serco is the place for you! We have an exciting opportunity supporting the United States Navy and our CNIC N6 program at ISA Air Base, Bahrain .

CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making.

In support of this effort the CNIC N6 IT Help Desk Support Engineer will be responsible for the below listed activities.

This position is contingentupon your ability to maintain/transfer your Secret Clearance

In this role you will:

• Manage/administer, track/inventory, test, maintain, replace and upgrade ELMR radios, its sub-components and peripherals, and its firmware.
• Provide installation, maintenance and troubleshooting support to the DBIDS systems and Electronic Security System (ESS) related transport/network systems.
• Address ELMR trouble tickets and troubleshoot issues with ELMR radios and DBIDS systems.
• Coordinate with facility personnel in developing, implementing, testing and troubleshooting facility related requirements in support of the ELMR radios and its peripherals, ELMR infrastructure, DBIDS and PSNet transport such as power, cooling, space, cable pathways and grounding.
• Coordinate and provide assistance to the DBIDS, ELMR infrastructure provider and ELMR transport provider to patch and upgrade infrastructure related ELMR and DBIDS systems, sub-systems, components and peripherals and ELMR transport systems.
• Provide the DBIDS and ELMR subject matter expertise to support in the DBIDS and ELMR infrastructure Electromagnetic Environmental Effects (E3) certification process.
• Train DBIDS and ELMR radio operators and maintenance personnel regarding hazards of E3.
• Develop, edit and maintain the required ELMR system wide architecture, ELMR physical and logical diagrams, Standard Operating Procedures (SOPs), Site Survey Reports, training documents and other documentation as applicable.
• Address, manage and resolve network and or domain user trouble calls or tickets.
• Provide assistance in the implementation, installation, maintenance and upgrades of Network and Domain and Telecom related support.
• Perform other IT related duties as assigned.

GET TO KNOW YOUR RECRUITER!

To be successful in this role, you will have:

• An active DoD Secret security clearance
  • U.S Citizenship required
• An active DoD 8570 IAT level II complaint certification
• Must possess a valid U.S Passport
• A High School Diploma/GED
  • Or a Graduate degree and 2 years of relevant experience
  • Or a Doctorate degree and 1 year of relevant experience
• Minimum 8 years of experience in technical training related to Information Technology, Cyber Security, Computer Science, or related discipline
• Experience with PSNet providing Tier 1 type of support
• Proficiency in Microsoft Word, PowerPoint, Excel
• Working knowledge and experience with WiFi, Wireless Access Points (WAP), wireless controllers, Ethernet cabling, and handheld scanners

Additional desired experience and skills:

• IT related knowledge and experience particularly in configuring, maintaining, and troubleshooting various ELMR radios such as APX, MCC, XTL, SRX radios, and KVL loaders
• Evidence of taking the Motorola ASTROR 25 IV&D System Overview and ASTROR 25 IV&D Radio System Administrator Workshop
• Strong working knowledge and experience with Radio Frequency (RF) and ELMR
• 8140 Intermediate Network Specialist baseline certification
• Juniper Networks Certified Internet Associate (JNCIA) or similar certification
• ITIL Service Management Foundation certification

If you are interested in supporting and working with a passionate Serco team then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

In compliance with state and local laws regarding pay transparency, the salary range for this role is $67,889.77 to $113,149.62; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: If you require an accommodation with the application process please email: or call the HR Service Desk at , option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

About Moyasar:

At Moyasar Financial Company, we build innovative and reliable payment solutions that empower businesses to grow and operate efficiently. As a fast-growing fintech company, we are looking for a Technical Support Specialist to join our team and play a vital role in supporting merchants during integration and resolving technical challenges quickly and efficiently.

Role Overview:

As a Technical Support Specialist, you will support our merchants during the integration process, troubleshoot technical issues, and provide expert-level assistance. This is a hands-on, technical role ideal for someone who is proactive, fast at problem-solving, and eager to learn.

Key Responsibilities:

• Provide technical support to merchants during the onboarding and integration stages.
• Troubleshoot and resolve API, SDK, or platform-related issues.
• Communicate technical concepts clearly to non-technical users.
• Collaborate with the engineering team to escalate and resolve complex issues.
• Continuously learn and adapt to new technologies and tools.
• Ensure timely and high-quality responses to support tickets and inquiries.

Requirements:

• Bachelor degree majoring, IT, IS, MIS, and related.
• 1–2 years of experience in a technical support or developer support role
• Proficiency in multiple programming languages
• Strong problem-solving skills and ability to work under pressure
• Quick learner with a passion for technology and customer success
• Excellent communication skills in both English and Arabic
• Experience in fintech or financial services is preferred

We are seeking two experienced Technical Support Technicians to provide comprehensive IT support services for a prominent educational institution in Bahrain. The role will involve on-site technical support for faculty, staff, and student facilities, ensuring all devices and IT infrastructure are fully operational and secure. This position requires skilled problem-solvers with a proactive approach to troubleshooting, maintenance, and support.

Key Responsibilities:

• Diagnose and resolve issues with PCs, printers, projectors, smart screens, and other user devices across the institution.
• Install, update, and configure software, drivers, and operating systems on all devices, including student labs, ensuring compatibility with institutional applications.
• Assist with setup and troubleshooting for network connectivity on devices used by staff and students, ensuring seamless access across campus.
• Perform regular maintenance on PCs, printers, projectors, and other IT equipment, prioritizing equipment in classrooms and labs.
• Install antivirus software, perform system updates, and educate users on secure practices for device protection.
• Set up and maintain technical equipment for lectures, presentations, and events to ensure smooth operation.
• Track and manage IT assets, including maintenance logs, repairs, and replacements for university equipment.
• Maintain detailed records of support activities, solutions, and recommendations for infrastructure improvements.

Qualifications:

• Minimum of a diploma in Information Technology or a related field.
• 3 to 5 years of experience in IT technical support or a similar role, with a strong background in troubleshooting hardware and software issues.
• Certifications such as A+, Network+, or ITIL are highly advantageous and will contribute positively to the selection process.

Technical Skills:

• Proficiency with IT infrastructure, including PCs, printers, projectors, and smart screens.
• Strong understanding of network setup and device connectivity troubleshooting.

Soft Skills:

• Excellent communication skills, with the ability to explain technical information clearly to non-technical users.
• Strong problem-solving abilities and a proactive approach to addressing technical issues.
• Ability to work both independently and within a team environment.

Additional Requirements:

• This is a fully on-site role; remote work is not permitted.
• Applicants should currently reside in Bahrain, as this is an immediate requirement.

• Provide first-line technical support to customers via phone, email, and chat.
• Diagnose and resolve hardware, software, and network issues reported by customers.
• Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
• Guide end-users through step-by-step solutions to technical problems.
• Escalate unresolved issues to appropriate senior technical staff or departments.
• Document all technical issues and resolutions in the support ticketing system.
• Create and maintain technical documentation, FAQs, and user guides.
• Assist with the setup and configuration of new user accounts and hardware.
• Monitor system performance and troubleshoot any issues that arise.
• Proactively identify potential technical problems and recommend solutions.
• Stay up-to-date with the latest technology trends and support techniques.
• Provide basic training to users on software applications and hardware usage.
• Ensure customer satisfaction by providing timely and accurate technical assistance.

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• Proven experience in a technical support or helpdesk role.
• Strong knowledge of operating systems (Windows, macOS, Linux) and common software applications.
• Familiarity with network protocols and troubleshooting.
• Excellent problem-solving and analytical skills.
• Strong customer service orientation and excellent communication skills.
• Ability to explain technical concepts to non-technical users.
• Experience with ticketing systems (e.g., Zendesk, ServiceNow) is a plus.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified are advantageous.
• Ability to work independently and as part of a collaborative team.
• Patient and empathetic approach to customer interactions.