65 Team jobs in Bahrain

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are looking for an outstanding content marketing team manager to lead our content efforts and manage a team of brilliant writers and content strategists. Canonical has a robust portfolio of open source products and offers support for a wide range of open source technologies. This role is for someone who cares deeply about narrative quality and wants to elevate our brand positioning. It requires process discipline and creative smarts, leadership skills and performance-driven strategy to ensure our content aligns with our business objectives.

The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They would love to gain experience optimizing content processes, coaching others on their narrative skills and building brand authority. They enjoy learning and improving themselves, the team and the organization. They problem solve, get hands-on, experiment, measure and use automation to make daily life easier. To succeed in this role, the candidate must be metrics-driven, highly organized and skilled at team development, capacity planning and cross-functional collaboration.

This role reports to the Director of Communications.

Location: This role is home based in the EMEA region.

What your day will look like

• Develop and execute a content marketing strategy that aligns with our business goals, SEO and brand.
• Manage our content calendar end to end, ensuring content is efficiently produced with minimum friction and process clarity.
• Ensure content quality, consistency and brand alignment in everything we produce.
• Collaborate with our web and growth engineering teams to optimize content for search engines, building on proven SEO expertise.
• Supervise quarterly content planning sessions and work closely with content specialists, product management and marketing to optimize content plans.
• Monitor and report on KPIs for our content program and use analytics tools to identify improvement opportunities.
• Align messaging to ensure integrated campaign support across channels, working closely with our marketing, product and brand teams.
  
  

• At least 5 years of work experience in content or related roles, preferably at technology companies, with 2+ years of experience as a manager or team lead.
• Proven experience creating authoritative and engaging content. Portfolio of written work required.
• Applied knowledge of SEO, experience with SEO tools and SEO-driven content calendars.
• Excellent project management and interpersonal skills with the ability to create highly efficient processes for content production and reuse.
• Bachelor's degree in marketing, communications or a relevant discipline.
• Someone who is passionate about technology and open source.
• A problem solver: you don't shy away from taking on challenges and see projects through to completion.
• Attention to detail and appreciation for standards: you value quality and accuracy but can adapt quickly when the need arises.
  
  

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are looking for an outstanding content marketing team manager to lead our content efforts and manage a team of brilliant writers and content strategists. Canonical has a robust portfolio of open source products and offers support for a wide range of open source technologies. This role is for someone who cares deeply about narrative quality and wants to elevate our brand positioning. It requires process discipline and creative smarts, leadership skills and performance-driven strategy to ensure our content aligns with our business objectives.

The ideal candidate is passionate about technology, technology marketing and the use of technology in marketing. They would love to gain experience optimizing content processes, coaching others on their narrative skills and building brand authority. They enjoy learning and improving themselves, the team and the organization. They problem solve, get hands-on, experiment, measure and use automation to make daily life easier. To succeed in this role, the candidate must be metrics-driven, highly organized and skilled at team development, capacity planning and cross-functional collaboration.

This role reports to the Director of Communications.

Location: This role is home based in the EMEA region.

What your day will look like

• Develop and execute a content marketing strategy that aligns with our business goals, SEO and brand.
• Manage our content calendar end to end, ensuring content is efficiently produced with minimum friction and process clarity.
• Ensure content quality, consistency and brand alignment in everything we produce.
• Collaborate with our web and growth engineering teams to optimize content for search engines, building on proven SEO expertise.
• Supervise quarterly content planning sessions and work closely with content specialists, product management and marketing to optimize content plans.
• Monitor and report on KPIs for our content program and use analytics tools to identify improvement opportunities.
• Align messaging to ensure integrated campaign support across channels, working closely with our marketing, product and brand teams.
  
  

• At least 5 years of work experience in content or related roles, preferably at technology companies, with 2+ years of experience as a manager or team lead.
• Proven experience creating authoritative and engaging content. Portfolio of written work required.
• Applied knowledge of SEO, experience with SEO tools and SEO-driven content calendars.
• Excellent project management and interpersonal skills with the ability to create highly efficient processes for content production and reuse.
• Bachelor's degree in marketing, communications or a relevant discipline.
• Someone who is passionate about technology and open source.
• A problem solver: you don't shy away from taking on challenges and see projects through to completion.
• Attention to detail and appreciation for standards: you value quality and accuracy but can adapt quickly when the need arises.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing and Sales
• Industries Software Development

Referrals increase your chances of interviewing at Canonical by 2x

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About GMG

Gulf Marketing Group is one of the Middle East’s leading, family-owned companies. Operating across the GCC, Gulf Marketing Group is a dynamic group boasting a diverse portfolio of retail outlets, brands, and consumer and B2B services across key sectors such as healthcare and pharmaceuticals, sports and fitness, real estate, education, and technology.

About the Role

The role holder is responsible for managing day-to-day store operations of the store by implementing company policies and procedures, and driving commercial performance of the store for the purpose of achieving store objectives.

Core R esponsibilities:

• Manages day-to-day operations of the store to ensure store operations objectives are achieved
• Greets customers and describes product features and benefits; demonstrates the use and handling of the product
• Educates clients on brands quality standards and specifications
• Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase
• Resolves customer complaints and responds to comments in a timely and professional manner
• Maintains proper loss prevention standards and ensure compliance with cash handling and theft of products
• Implements in-store promotions for assigned section, by ensuring price changes are carried out effectively as per the brand guidelines
• Implements seasonal and sale layouts in the store to ensure brand specific merchandising standards are consistently delivered across the store
• Ensures all products are price tagged and bar-coded before display
• Ensures correct rotation of stock on shelves and assist in accurate stock counts as per store requirements
• Ensures all stock administration (stock count, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized
• Ensures awareness and vigilance at all times of security in the store without any negligence
• Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all time
• Assists merchandiser and/or store manager in product placement and arrangement
• Maintains a detailed knowledge of the merchandise/ products stocked in the store
• Ensures effective stock replenishment to the store and assure continuous stock availability, ongoing recovery and maintenance in the store

People Management :

• Defines goals and key performance indicators for each member of the team and ensures effective implementation of the GMG’s performance management process
• Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals
• Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement

About GMG

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

The role holder is responsible for managing day-to-day store operations of the store by implementing company policies and procedures, and driving commercial performance of the store for the purpose of achieving store objectives.

• Manages day-to-day operations of the store to ensure store operations objectives are achieved
• Greets customers and describes product features and benefits; demonstrates the use and handling of the product
• Educates clients on brands quality standards and specifications
• Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase
• Resolves customer complaints and responds to comments in a timely and professional manner
• Maintains proper loss prevention standards and ensure compliance with cash handling and theft of products
• Implements in-store promotions for assigned section, by ensuring price changes are carried out effectively as per the brand guidelines
• Implements seasonal and sale layouts in the store to ensure brand specific merchandising standards are consistently delivered across the store
• Ensures all products are price tagged and bar-coded before display
• Ensures correct rotation of stock on shelves and assist in accurate stock counts as per store requirements
• Ensures all stock administration (stock count, dispatch and delivery) are recorded on the system in time, accurately and correctly categorized
• Ensures awareness and vigilance at all times of security in the store without any negligence
• Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all time
• Assists merchandiser and/or store manager in product placement and arrangement
• Maintains a detailed knowledge of the merchandise/ products stocked in the store
• Ensures effective stock replenishment to the store and assure continuous stock availability, ongoing recovery and maintenance in the store

• Defines goals and key performance indicators for each member of the team and ensures effective implementation of the GMG’s performance management process
• Develops talent within the team by providing guidance, mentoring and coaching to achieve the defined goals
• Drives a culture of feedback and coaching in the Business Unit/ Department by providing feedback on an ongoing basis, identifying development needs and coaching the employees on the areas of improvement

Overview

Join to apply for the Business Services Team Manager role at Canonical .

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. The company is founder-led, profitable and growing. We are hiring to lead travel, logistics, event scheduling, expense policy and administration at scale.

Location: Worldwide, home based, except where we have offices (e.g., London, Taipei and Beijing).

• Travel approvals, logistics and operations
• Expense review in line with policies
• Planning of complex company events four times a year
• Management of offices that provide executive briefing and operational facilities
• Global duty of care, health and safety programs with comprehensive policies and practices
• Independent check on expense claim approval to ensure fairness and consistency across teams and countries
• Provide traditional EA-like services across departments, scheduling meetings, coordinating monthly reports, handling delegated approvals for travel and expenses, coordinating with suppliers, and running small projects or initiatives

• An exceptional academic track record from both high school and university
• An undergraduate degree in a technical or business subject
• Drive and a track record of going above-and-beyond expectations
• Leadership and management skills
• Demonstrable good judgment in matters involving money, policy and in-person interactions
• Ability to work in a global, multicultural organization
• Excellent interpersonal skills, curiosity, flexibility
• Responsibility, accountability, thoughtfulness and self-awareness
• Result-oriented with a personal drive to meet commitments
• Ability to travel up to four times a year for company events up to two weeks long

• Travel industry experience
• Project management experience
• Event management and operations experience
• Business and corporate administration experience

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually to recognize outstanding performance. In addition to base pay, we offer a performance-driven bonus or commission. We provide all team members with additional benefits reflecting our values and global fairness.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events

Canonical is an equal opportunity employer. We foster a workplace free from discrimination, and we give every application fair consideration.

• Mid-Senior level

• Full-time

• Business Development and Sales

• Software Development

Referrals increase your chances of interviewing at Canonical.

• Lead, coach, and mentor a team of customer support representatives to achieve performance targets.
• Monitor team performance, provide regular feedback, and conduct performance reviews.
• Handle escalated customer issues and complaints, ensuring timely and satisfactory resolution.
• Develop and implement training programs for new and existing team members.
• Analyze customer feedback and support data to identify trends and areas for improvement.
• Contribute to the development and refinement of customer support policies and procedures.
• Ensure adherence to service level agreements (SLAs) and quality standards.
• Collaborate with other departments to resolve complex customer issues and improve overall customer experience.
• Manage staffing schedules to ensure adequate coverage during operating hours.
• Foster a positive and productive team environment that encourages collaboration and professional growth.
• Identify opportunities for process automation and efficiency improvements within the support function.
• Report on key customer service metrics, such as response times, resolution rates, and customer satisfaction scores.

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum of 4 years of experience in customer service, with at least 2 years in a team lead or supervisory role.
• Proven ability to lead and motivate a team.
• Excellent problem-solving and conflict-resolution skills.
• Strong understanding of customer service principles and best practices.
• Exceptional verbal and written communication skills.
• Proficiency in CRM software and customer support ticketing systems.
• Ability to work effectively under pressure and manage multiple priorities.
• Experience in training and developing staff.
• A customer-centric mindset with a passion for delivering outstanding service.
• Familiarity with call center operations is a plus.

• Lead, mentor, and motivate a team of customer service representatives.
• Monitor team performance, set individual and team goals, and conduct regular performance reviews.
• Handle and resolve escalated customer inquiries, complaints, and issues.
• Provide ongoing training and coaching to team members to improve service quality.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Analyze customer feedback and service data to identify trends and areas for improvement.
• Ensure adherence to company policies and procedures regarding customer service.
• Collaborate with other departments to resolve customer issues and improve overall service delivery.
• Maintain accurate records of customer interactions and transactions.
• Contribute to the development of customer service policies and procedures.

• Minimum of 3 years of experience in customer service, with at least 1 year in a supervisory or team lead role.
• Proven leadership and team management skills.
• Excellent communication, interpersonal, and problem-solving abilities.
• Strong understanding of customer service principles and best practices.
• Proficiency in CRM software and customer support platforms.
• Ability to handle stressful situations and de-escalate customer concerns effectively.
• Strong organizational and time management skills.
• Ability to motivate and develop a team.
• Experience in training and coaching staff.
• High school diploma or equivalent required; Associate's or Bachelor's degree is a plus.