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Alzayani Investments is seeking a skilled and dedicated IT Support professional to join our team in Bahrain. This full-time position offers an exciting opportunity to contribute to a dynamic and growing investment firm. The IT Support specialist will play a crucial role in ensuring the smooth operation of our IT infrastructure and providing technical assistance to our employees. This role involves troubleshooting hardware and software issues, maintaining network systems, and contributing to the overall efficiency and security of our IT environment.

Responsibilities:

• Provide first-line technical support to Alzayani Investments employees, addressing hardware, software, and network issues.
• Troubleshoot and resolve computer problems, printer malfunctions, and other technical difficulties.
• Install and configure software applications, operating systems, and hardware peripherals.
• Maintain and monitor network systems, ensuring optimal performance and security.
• Assist in the implementation and maintenance of IT security measures.
• Document technical procedures and solutions for future reference.
• Contribute to the ongoing improvement of our IT infrastructure and support processes.
• Stay up-to-date with the latest technological advancements and industry best practices.
  
  

• Bachelor’s degree in computer science or related field. * 0-2 years of experience in a similar IT Support role.
• Strong knowledge of computer hardware, software, and networking principles.
• Proficiency in troubleshooting and resolving technical issues across various platforms.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and a proactive approach to identifying and resolving issues.
• A relevant IT qualification or certification would be advantageous.

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Construction

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Job Requirements:

Hardware Support: Supporting 200 users PCs, printers, Network Multifunction printers & Multifunction Plotters. Doing regular maintenance and service for the multifunction printers & plotters.
Software Support: Installation and configuration of Windows, Office 365 and other in-house applications. Installation, customization and technical support for the software like MicroStation, ZWCAD, ArcGIS, Adobe products, PTV, Mike21 products etc.
Network Support: Configuring the User’s PCs and network devices in the organization’s network environment. Maintain the network Switches and Data backup devices. Maintaining the security systems and configuring & updating the Data servers. Maintain and update the User data in Biometrics system and preparation of monthly reports. Maintain and configure the CCTV Security system and door access control system, Wifi Network.
Administrative Support: Active participation in all ongoing and upcoming IT projects for our organization. Providing technical support, documents & reports and feedback for the IT projects. Coordination with the clients and suppliers for the organization IT section requirements.

Perform other duties and related tasks as may be required from time to time.

Skillsets with experience:

1. 10+ years, experience in the field
2. Bachelor’s degree in Computer Science, Information Technology, or any related field from an accredited institution
3. Windows Servers 2019
4. Exchange online
5. SharePoint Online
6. Active directory 2019
7. Azure Active directory
8. Altero Backup
9. Antivirus
10. Cloud Telephony System
11. Cisco Switches, Routers & Firewalls
12. AWS Cloud solutions
13. Office 365
14. Group policy management & Hyper-V
15. Windows 10 & 11
16. End user support
17. Productivity Software (Adobe Creative Cloud Apps, ArcGIS, ZWCAD)
18. Projects Software (PTV, MIKE21, Bentley Microstation)

Candidate should have sufficient expertise and experience in:

1. AWS environment
2. Designing complex solutions and architectures
3. Integration between systems

Interested candidates may send in their CVs to

• Provide direct personal care and assistance with daily living activities, including bathing, dressing, and meal preparation.
• Offer emotional support and companionship to clients, fostering positive relationships.
• Assist clients with mobility and transfers, ensuring their safety and comfort.
• Administer medication as prescribed and monitor client health conditions, reporting any changes.
• Help clients manage household tasks, such as cleaning, laundry, and shopping.
• Accompany clients to appointments, social outings, and community activities.
• Encourage client independence and participation in decision-making.
• Maintain accurate and confidential client records and progress notes.
• Communicate effectively with clients, families, and other care professionals.
• Adhere to all care plans, policies, and procedures.
• Identify and report any safeguarding concerns promptly.
• Uphold the dignity and respect of all clients.
• Participate in ongoing training and professional development opportunities.
• Work collaboratively with a multidisciplinary team to provide holistic care.

• Previous experience in a caregiving, support worker, or healthcare role is preferred.
• Excellent interpersonal and communication skills.
• Empathy, patience, and a compassionate nature.
• Ability to work independently and as part of a team.
• Understanding of confidentiality and safeguarding principles.
• Basic knowledge of health and safety practices in a care setting.
• High school diploma or equivalent required.
• Willingness to undergo background checks and relevant training.
• Reliability, punctuality, and a strong work ethic.
• Ability to handle stressful situations with professionalism and calmness.

• Manage and maintain executive calendars, scheduling appointments, meetings, and travel.
• Prepare and edit correspondence, presentations, and reports.
• Handle incoming and outgoing communications, including phone calls and emails.
• Organize and coordinate meetings, including preparing agendas and taking minutes.
• Maintain and update office records and filing systems.
• Manage office supplies and inventory.
• Liaise with vendors and service providers.
• Provide general administrative support to the team.
• Ensure the office environment is well-maintained and organized.
• Handle confidential information with discretion.

• Proven experience as an Office Administrator or in a similar role.
• Excellent organizational and time management skills.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and prioritize tasks.
• Discretion and confidentiality.
• High school diploma or equivalent; further qualifications will be a plus.

• Manage and oversee daily office operations, ensuring a productive and well-maintained work environment.
• Provide high-level administrative support to executives, including calendar management, travel arrangements, and meeting coordination.
• Prepare reports, presentations, and correspondence.
• Manage office supplies, inventory, and vendor relationships.
• Handle incoming and outgoing mail and communications.
• Organize and maintain filing systems, both physical and digital.
• Coordinate internal and external meetings, including logistics and catering.
• Assist with event planning and execution for company gatherings.
• Implement and maintain office policies and procedures.
• Act as a primary point of contact for staff inquiries and visitor requests.
• Manage office budget and expense tracking.
• Support HR functions as needed, such as onboarding new employees.

• Associate's or Bachelor's degree in Business Administration or a related field.
• Minimum of 5 years of experience in office management or executive administrative support.
• Proven experience supporting senior-level management.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proactive approach to problem-solving and anticipating needs.
• Experience with various office management software and tools.
• Ability to multitask and prioritize effectively in a dynamic environment.

• Oversee the day-to-day operations of the office, ensuring a well-maintained and productive work environment.
• Provide high-level administrative and executive support to senior management, including calendar management, travel arrangements, and correspondence.
• Manage office supplies, equipment, and vendor relationships, ensuring cost-effectiveness and quality.
• Develop and implement efficient office policies and procedures.
• Coordinate meetings, conferences, and corporate events, managing logistics and attendee communication.
• Handle incoming and outgoing communications, including phone calls, emails, and mail, directing inquiries appropriately.
• Maintain organized filing systems, both physical and digital.
• Prepare reports, presentations, and other documents as required.
• Assist with onboarding new employees, including setting up workstations and orienting them to office procedures.
• Manage office budgets and process invoices and expense reports.
• Ensure compliance with health and safety regulations.
• Act as a point of contact for staff and visitors, providing excellent customer service.

• Bachelor's degree in Business Administration, Management, or a related field is preferred.
• Minimum of 4 years of experience in office management, executive assistance, or a similar administrative role.
• Exceptional organizational, time management, and multitasking skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
• Strong communication and interpersonal skills, both written and verbal.
• Ability to handle sensitive information with discretion and confidentiality.
• Proactive and resourceful approach to problem-solving.
• Experience in coordinating travel arrangements and managing office budgets.
• Detail-oriented with a commitment to accuracy.
• Ability to work independently and collaboratively in a team environment.

• Oversee all office operations, including managing supplies, vendors, and vendor contracts, and ensuring the office is well-maintained and equipped.
• Manage calendars, schedule meetings, book travel, and coordinate logistics for senior executives.
• Prepare correspondence, reports, presentations, and other documents with accuracy and professionalism.
• Screen and direct phone calls, manage incoming and outgoing mail, and handle general inquiries.
• Implement and maintain office policies and procedures to ensure smooth operations and compliance.
• Manage office budgets and process invoices and expense reports.
• Serve as the primary point of contact for internal and external stakeholders, providing a high level of customer service.
• Organize and coordinate company events, meetings, and conferences.
• Maintain and organize electronic and physical filing systems.
• Ensure the security and confidentiality of all company and executive information.
• Assist with onboarding new employees, including office setup and introductions.
• Proactively identify opportunities to improve office efficiency and support executive functions.

• Associate's or Bachelor's degree in Business Administration, Management, or a related field, or equivalent experience.
• Minimum of 5 years of experience in office management or executive administrative support, preferably within a professional services environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual meeting platforms.
• Exceptional organizational and time-management skills, with the ability to multitask effectively.
• Strong written and verbal communication skills.
• Discretion and the ability to handle confidential information with utmost professionalism.
• Experience in managing office budgets and vendor relationships.
• Proactive approach, with the ability to anticipate needs and take initiative.
• Excellent problem-solving skills and a keen eye for detail.
• Ability to work independently and collaboratively as part of a team.
• Familiarity with common office equipment and IT troubleshooting is a plus.