3325 Technical Positions jobs in Sitra
Technical Support Specialist
109 Sanad
BHD55000 Annually
WhatJobs
Posted 6 days ago
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Job Description
Our client is looking for a dedicated and technically adept Technical Support Specialist to join their fully remote customer service team. This role is vital in providing exceptional end-user support for software applications, hardware issues, and network connectivity problems. You will be the first point of contact for customers and internal staff seeking technical assistance, diagnosing and resolving issues efficiently and professionally. This is a remote-first position that requires strong communication skills, excellent problem-solving abilities, and the capacity to work independently while being part of a collaborative virtual team. The ideal candidate will have a solid understanding of operating systems (Windows, macOS), common software applications, and basic networking concepts. You will be responsible for documenting support requests, tracking issue resolution, and contributing to the knowledge base. Key Responsibilities:
- Providing timely and effective technical support to customers and internal users via phone, email, and chat.
- Diagnosing and resolving hardware, software, and network-related issues.
- Installing, configuring, and troubleshooting software applications and operating systems.
- Guiding users through step-by-step solutions to technical problems.
- Documenting all support interactions and resolutions in a ticketing system.
- Escalating complex issues to senior support staff or relevant IT teams when necessary.
- Contributing to the development and maintenance of a comprehensive knowledge base.
- Identifying trends in support requests and recommending proactive solutions or improvements.
- Assisting with user account management and access control.
- Participating in team meetings and training sessions to enhance technical skills.
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Senior Technical Support Specialist
521 Sanad
BHD55000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client is seeking a highly experienced Senior Technical Support Specialist to join their fully remote customer service and helpdesk team. This role is crucial for providing advanced technical assistance and resolving complex issues for our global user base. You will be responsible for diagnosing and troubleshooting software and hardware problems, guiding users through step-by-step solutions, and escalating unresolved issues to appropriate technical teams. A key aspect of this role involves creating and maintaining comprehensive knowledge base articles, FAQs, and troubleshooting guides to empower users and junior support staff. The ideal candidate will possess exceptional problem-solving skills, a deep understanding of IT systems, networks, and common software applications. Proficiency in remote support tools and a demonstrated ability to communicate technical information clearly and concisely to non-technical users is essential. You will also contribute to identifying trends in customer issues and providing feedback for product improvements. Requirements include a Bachelor's degree in Computer Science, IT, or a related field, or equivalent practical experience, with a minimum of 5 years of experience in technical support or helpdesk environments. Certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus. If you are passionate about technology, possess excellent customer service skills, and thrive in a remote work environment, we encourage you to apply for this exciting opportunity to support users impacting the **Janabiyah, Northern, BH** region remotely.
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Senior Technical Support Specialist
911 Sanad
BHD70000 Annually
WhatJobs
Posted 6 days ago
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Job Description
Our client is seeking a dedicated and experienced Senior Technical Support Specialist to join their growing, remote-first customer service team. This role is pivotal in providing high-level technical assistance and troubleshooting for our client's sophisticated software products. You will be responsible for managing escalated customer issues, diagnosing complex technical problems, and delivering effective, timely solutions. This position requires an individual with exceptional communication skills, both written and verbal, to clearly articulate technical information to a diverse user base. You will work within a collaborative online environment, leveraging remote support tools and knowledge bases to resolve user queries efficiently. Responsibilities include maintaining accurate records of customer interactions, contributing to the development of support documentation and FAQs, and identifying recurring issues to provide feedback to the product development team. The ideal candidate possesses a deep understanding of IT systems, networking, and specific software applications relevant to our client's offerings. A proven ability to troubleshoot intricate software and hardware issues remotely is essential. You will be expected to provide guidance and mentorship to junior support staff, contributing to their professional development. This role demands a proactive, customer-centric approach, with a strong emphasis on problem-solving and customer satisfaction. Join a team that values innovation and professional growth, where you can make a significant impact from the comfort of your home office, supporting users globally but with a focus on issues impacting those in or around Budaiya, Northern, BH .
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2
Senior Technical Support Specialist (Remote)
1146 Ma'ameer
BHD65000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client is looking for a dedicated and proficient Senior Technical Support Specialist to join their expanding global support team. This is a fully remote position, allowing you to provide expert technical assistance from the comfort of your home office. The ideal candidate will have a passion for technology, exceptional problem-solving skills, and a commitment to delivering outstanding customer service. You will be the first point of contact for users experiencing technical difficulties, guiding them through troubleshooting steps and ensuring timely resolution of issues.
Responsibilities:
Qualifications:
Join our client's remote team and make a significant impact by ensuring seamless technical operations for their users.
Responsibilities:
- Provide Tier 2 and Tier 3 technical support to end-users via phone, email, and chat.
- Diagnose and resolve complex hardware, software, and network issues.
- Document all support interactions, troubleshooting steps, and resolutions in the ticketing system.
- Create and maintain a knowledge base of common issues and their solutions.
- Escalate unresolved issues to appropriate internal teams (e.g., development, network operations) with detailed problem descriptions.
- Assist with user onboarding and training on technical products and services.
- Monitor system performance and proactively identify potential issues.
- Participate in on-call rotations to provide after-hours support as needed.
- Identify trends in support requests and provide feedback to product development teams for continuous improvement.
- Mentor and guide junior support staff.
- Contribute to the development and refinement of support processes and policies.
- Ensure customer satisfaction by delivering timely, effective, and friendly support.
- Stay up-to-date with product updates and new technologies.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- Minimum of 5 years of experience in a technical support or helpdesk role, with at least 2 years in a senior capacity.
- Strong understanding of operating systems (Windows, macOS, Linux), networking protocols (TCP/IP, DNS, DHCP), and common software applications.
- Experience with remote support tools and ticketing systems (e.g., Zendesk, ServiceNow).
- Excellent diagnostic and troubleshooting skills.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users.
- Ability to work independently and manage time effectively in a remote environment.
- Strong customer-service orientation and a patient, empathetic approach.
- Experience supporting cloud-based applications and services is a plus.
- Relevant certifications (e.g., CompTIA A+, Network+, ITIL) are highly desirable.
- Must have a reliable high-speed internet connection and a quiet, dedicated workspace.
Join our client's remote team and make a significant impact by ensuring seamless technical operations for their users.
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3
Junior Technical Apprentice
1005 Sanad
BHD15 Hourly
WhatJobs
Posted 3 days ago
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Embark on a transformative career journey with our premier Apprenticeship program, designed for aspiring tech enthusiasts. This is a fully remote, virtual learning opportunity that allows you to gain hands-on experience from the comfort of your home. You will be paired with experienced mentors who will guide you through a structured curriculum covering essential technical skills. Your responsibilities will include assisting in software development tasks, troubleshooting technical issues, participating in virtual team meetings, documenting processes, and learning to use various development tools and platforms. We are looking for individuals with a strong aptitude for problem-solving, a keen interest in technology, and excellent communication skills. Prior experience is not required, but a demonstrable passion for learning and a proactive attitude are essential. This apprenticeship is an ideal stepping stone for individuals seeking a career in IT, software development, or related fields. You will receive comprehensive training and be exposed to real-world projects, allowing you to build a robust portfolio. The program duration is 12 months, with the potential for full-time employment upon successful completion. The virtual environment fosters a collaborative spirit, and you will have ample opportunities to connect with peers and professionals across different departments. This role is based in Janabiyah, Northern, BH but is conducted entirely remotely, offering flexibility and work-life balance.
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4
Lead Technical Recruiter
5001 Sanad
BHD90000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client is looking for an experienced and proactive Lead Technical Recruiter to join their growing recruitment consultancy. This hybrid role offers a blend of remote flexibility and in-office collaboration, based in Janabiyah, Northern, BH . You will be responsible for managing the full recruitment lifecycle for highly specialized technical roles across various industries. This includes sourcing, screening, interviewing, and presenting qualified candidates to our clients, as well as building strong relationships with both candidates and hiring managers.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Lead and manage end-to-end recruitment processes for demanding technical positions, ensuring a high-quality candidate experience.
- Develop and implement innovative sourcing strategies to identify and attract top talent in competitive markets, utilizing various platforms including LinkedIn Recruiter, job boards, and professional networks.
- Conduct thorough screening interviews to assess candidate qualifications, experience, and cultural fit.
- Partner closely with hiring managers to understand their specific needs and define effective recruitment plans.
- Build and maintain a robust pipeline of qualified technical candidates for current and future openings.
- Provide expert advice and market insights to clients on talent acquisition strategies and compensation trends.
- Develop and nurture strong relationships with candidates, acting as a trusted advisor throughout the hiring process.
- Utilize recruitment technologies and ATS systems to track candidate progress and manage data effectively.
- Contribute to the continuous improvement of recruitment processes and best practices.
- Mentor and guide junior recruiters, sharing expertise and fostering a collaborative team environment.
- Negotiate offers and facilitate the onboarding process for successful candidates.
Qualifications:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Minimum of 5 years of experience in technical recruitment, preferably within a consultancy or agency setting.
- Demonstrated success in sourcing and placing candidates in niche technical domains (e.g., software engineering, data science, cybersecurity, cloud computing).
- Proficiency with Applicant Tracking Systems (ATS) and recruitment CRM tools.
- Excellent understanding of technical roles and the IT talent landscape.
- Strong negotiation, communication, and interpersonal skills.
- Ability to work independently and collaboratively in a hybrid work model.
- Experience in advising clients on recruitment strategies and market trends.
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5
Lead Technical Recruiter
442 Sanad
BHD60000 Annually
WhatJobs
Posted 6 days ago
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Job Description
Join Our client, a fast-growing and innovative recruitment consultancy renowned for its expertise in placing top-tier technology talent. We are seeking a highly skilled and motivated Lead Technical Recruiter to spearhead our remote recruitment efforts. This role is entirely remote, allowing you to leverage your talent acquisition skills from anywhere, while contributing to our success in serving clients across various industries, including those in **Budaiya, Northern, BH**. As a Lead Technical Recruiter, you will be instrumental in sourcing, attracting, and closing high-caliber candidates for challenging technical roles. You will manage the full recruitment lifecycle, from understanding client needs and developing sourcing strategies to conducting in-depth interviews, managing candidate experience, and negotiating offers. Responsibilities include building and maintaining a robust talent pipeline, utilizing various sourcing channels (job boards, social media, professional networks, industry events), developing effective employer branding strategies, mentoring junior recruiters, and collaborating closely with hiring managers to ensure successful placements. The ideal candidate possesses a minimum of 5 years of experience in technical recruitment, with a proven track record of successfully placing candidates in software engineering, data science, cybersecurity, and other IT-related fields. Exceptional understanding of technology landscapes, candidate assessment techniques, and recruitment best practices is required. You must be highly organized, results-driven, and possess outstanding communication and interpersonal skills. Experience in a remote-first environment is essential. If you are a strategic thinker with a passion for connecting great companies with exceptional talent and are looking for a flexible, impactful role, we want to hear from you.
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6
Senior Technical Recruiter - Remote
10540 Sanad
BHD95000 Annually
WhatJobs
Posted 3 days ago
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Job Description
Our client, a leading recruitment consultancy, is seeking a highly motivated and experienced Senior Technical Recruiter to join their fully remote team. In this pivotal role, you will be responsible for sourcing, engaging, and hiring top-tier technical talent for a diverse portfolio of clients across various industries. You will manage the full recruitment lifecycle, from understanding client needs and defining job requirements to developing innovative sourcing strategies, conducting in-depth candidate assessments, and facilitating the offer process. This role demands a deep understanding of the technology landscape, including various programming languages, frameworks, and methodologies. You will leverage a wide array of sourcing tools and techniques, including advanced Boolean searches, social media platforms, and professional networking sites, to identify passive and active candidates. Building and maintaining strong relationships with candidates and clients is paramount. You will act as a trusted advisor to clients, providing market insights and strategic recruitment advice. The ability to work autonomously, manage multiple requisitions simultaneously, and thrive in a fast-paced, remote environment is essential. Excellent communication, negotiation, and interpersonal skills are required. You will be expected to stay abreast of emerging trends in talent acquisition and the technology market. This is an exceptional opportunity for a recruitment professional who is passionate about connecting exceptional talent with challenging opportunities and wants to contribute significantly to the success of our clients. We offer a collaborative virtual environment, competitive compensation, and opportunities for professional development. Your success will be measured by your ability to consistently deliver high-quality candidates within agreed timeframes and client satisfaction. You will be empowered to develop creative recruitment strategies and contribute to the continuous improvement of our client's recruitment processes. This role requires a results-oriented individual with a strong work ethic and a commitment to excellence in all aspects of the recruitment process.
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7
Senior Technical Director - Immersive Experiences
230 Sanad
BHD95000 Annually
WhatJobs
Posted 6 days ago
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Job Description
Our client, a cutting-edge company at the intersection of art and technology, is seeking a visionary Senior Technical Director to lead the development of innovative immersive experiences. This role, based in Budaiya, Northern, BH , will be at the forefront of creating engaging and interactive installations, virtual reality projects, and augmented reality applications. You will be responsible for overseeing the technical aspects of creative projects from concept to completion, managing a team of developers, designers, and technical artists. This hybrid position offers a dynamic work environment that blends collaborative studio time with the flexibility to work remotely.
Key responsibilities include:
The ideal candidate will possess a Bachelor's or Master's degree in Computer Science, Digital Art, Engineering, or a related field. A minimum of 6 years of experience in a technical leadership role within the interactive media, gaming, or digital art industry is required. Strong proficiency in programming languages such as C++, C#, and Python, along with experience with game engines like Unity or Unreal Engine, is essential. Proven experience with VR/AR development platforms and hardware is a significant advantage. Excellent problem-solving skills, a keen eye for detail, and a passion for pushing the boundaries of digital art and technology are crucial. You should have strong leadership and communication skills, with the ability to inspire and guide a creative technical team. This role requires a blend of artistic sensibility and technical expertise, making it ideal for someone passionate about the future of entertainment and art in Budaiya, Northern, BH .
Key responsibilities include:
- Leading the technical design and implementation of immersive art installations and digital experiences.
- Managing and mentoring a multidisciplinary technical team.
- Collaborating closely with creative directors and artists to translate artistic vision into technical reality.
- Developing and optimizing code for real-time rendering, VR/AR platforms, and interactive systems.
- Overseeing the integration of hardware and software components for complex installations.
- Troubleshooting and resolving technical challenges throughout the project lifecycle.
- Staying current with emerging technologies in VR, AR, game engines, and interactive media.
- Managing project timelines, budgets, and resource allocation for technical development.
The ideal candidate will possess a Bachelor's or Master's degree in Computer Science, Digital Art, Engineering, or a related field. A minimum of 6 years of experience in a technical leadership role within the interactive media, gaming, or digital art industry is required. Strong proficiency in programming languages such as C++, C#, and Python, along with experience with game engines like Unity or Unreal Engine, is essential. Proven experience with VR/AR development platforms and hardware is a significant advantage. Excellent problem-solving skills, a keen eye for detail, and a passion for pushing the boundaries of digital art and technology are crucial. You should have strong leadership and communication skills, with the ability to inspire and guide a creative technical team. This role requires a blend of artistic sensibility and technical expertise, making it ideal for someone passionate about the future of entertainment and art in Budaiya, Northern, BH .
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8
Remote Senior Technical Project Manager
2300 Eker
BHD12000 Annually
WhatJobs
Posted 6 days ago
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Job Description
Our client is seeking a highly skilled and experienced Senior Technical Project Manager to lead complex software development and IT projects. This is a fully remote position that requires a strong technical background combined with exceptional project management capabilities. You will be responsible for planning, executing, and closing projects, ensuring they meet scope, time, and budget requirements. This role involves managing cross-functional teams, communicating with stakeholders at all levels, and mitigating risks effectively. The ideal candidate will have a proven track record of delivering large-scale technical projects, preferably in cloud environments or enterprise software solutions.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Lead the planning, execution, and delivery of complex technical projects from initiation to completion.
- Define project scope, objectives, deliverables, and success criteria.
- Develop detailed project plans, including timelines, resource allocation, and budget management.
- Identify, assess, and manage project risks, issues, and dependencies.
- Facilitate effective communication and collaboration among project team members, stakeholders, and senior management.
- Manage vendor relationships and ensure the delivery of external services meet project requirements.
- Track project progress, monitor key performance indicators, and provide regular status reports.
- Implement and refine project management methodologies (Agile, Scrum, Waterfall) as appropriate.
- Ensure adherence to quality standards and best practices throughout the project lifecycle.
- Drive continuous improvement in project management processes and team performance.
Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related technical field. Master's degree preferred.
- Minimum of 8 years of experience in technical project management, with a strong emphasis on software development or IT infrastructure projects.
- Proven experience managing projects using Agile methodologies (Scrum Master certification is a plus).
- Excellent understanding of the software development lifecycle (SDLC).
- Strong technical aptitude and ability to understand complex technical challenges.
- Exceptional leadership, communication, negotiation, and interpersonal skills.
- Proficiency with project management tools such as Jira, Confluence, Asana, or Microsoft Project.
- Experience managing remote or distributed teams is essential.
- PMP or equivalent project management certification is highly desirable.
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