What Jobs are available for Technical Product in Bahrain?
Showing 1514 Technical Product jobs in Bahrain
Senior Customer Support Specialist - Technical Product Support
30006 Saar, Northern
BHD60000 Annually
WhatJobs
Posted 11 days ago
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Job Description
Our client is a rapidly growing technology company seeking a dedicated and empathetic Senior Customer Support Specialist to join their remote-first support team. This role is crucial in ensuring our customers receive exceptional technical assistance and a positive overall experience. You will be responsible for resolving complex customer issues, troubleshooting technical problems, and providing clear, concise guidance through various communication channels, including email, chat, and phone. The ideal candidate possesses outstanding problem-solving skills, a deep understanding of technical products, and a passion for customer service.
Key responsibilities include diagnosing and resolving software and hardware issues, escalating critical problems to engineering or product teams when necessary, and documenting troubleshooting steps and solutions. You will also contribute to the knowledge base by creating and updating FAQs and support articles. Providing training and mentorship to junior support staff will be a significant part of this role, ensuring consistent quality of service across the team. You will be expected to maintain high levels of customer satisfaction by responding to inquiries promptly and effectively. Proactively identifying trends in customer issues and providing feedback to product development teams to improve the user experience is also a key function.
Qualifications require a minimum of 3-5 years of experience in customer support or technical helpdesk roles, with a proven track record of handling complex technical issues. Excellent communication skills, both written and verbal, are essential. Familiarity with CRM systems and ticketing software (e.g., Zendesk, Salesforce Service Cloud) is required. A strong technical aptitude and the ability to quickly learn new software and hardware are crucial. This is a fully remote position, so you must be self-motivated, highly organized, and comfortable working independently in a home office environment. A stable internet connection and a dedicated workspace are necessary. While the role is remote, occasional virtual team meetings and training sessions will be scheduled. This is an exciting opportunity to be part of a collaborative and supportive remote team, making a tangible difference in our customers' success.
We are looking for a proactive, patient, and solutions-oriented individual who thrives in a fast-paced environment. If you are passionate about helping others and possess strong technical troubleshooting abilities, we encourage you to apply.
Key responsibilities include diagnosing and resolving software and hardware issues, escalating critical problems to engineering or product teams when necessary, and documenting troubleshooting steps and solutions. You will also contribute to the knowledge base by creating and updating FAQs and support articles. Providing training and mentorship to junior support staff will be a significant part of this role, ensuring consistent quality of service across the team. You will be expected to maintain high levels of customer satisfaction by responding to inquiries promptly and effectively. Proactively identifying trends in customer issues and providing feedback to product development teams to improve the user experience is also a key function.
Qualifications require a minimum of 3-5 years of experience in customer support or technical helpdesk roles, with a proven track record of handling complex technical issues. Excellent communication skills, both written and verbal, are essential. Familiarity with CRM systems and ticketing software (e.g., Zendesk, Salesforce Service Cloud) is required. A strong technical aptitude and the ability to quickly learn new software and hardware are crucial. This is a fully remote position, so you must be self-motivated, highly organized, and comfortable working independently in a home office environment. A stable internet connection and a dedicated workspace are necessary. While the role is remote, occasional virtual team meetings and training sessions will be scheduled. This is an exciting opportunity to be part of a collaborative and supportive remote team, making a tangible difference in our customers' success.
We are looking for a proactive, patient, and solutions-oriented individual who thrives in a fast-paced environment. If you are passionate about helping others and possess strong technical troubleshooting abilities, we encourage you to apply.
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0
Tier 2 Customer Support Specialist - Technical & Product Expertise
00190 Askar, Southern
BHD55000 Annually
WhatJobs
Posted 8 days ago
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Job Description
Our client, a leading provider of innovative software solutions, is seeking a dedicated and technically proficient Tier 2 Customer Support Specialist to join their support team. This hybrid role, based in **Janabiyah, Northern, BH**, requires a balance of on-site collaboration and remote work flexibility. You will be the primary point of contact for resolving complex customer issues, providing in-depth technical assistance, and ensuring customer satisfaction with our cutting-edge products.
Key Responsibilities:
Key Responsibilities:
- Provide advanced technical support to customers via phone, email, and chat, resolving complex issues related to software functionality, configuration, and integration.
- Troubleshoot and diagnose software problems, identifying root causes and implementing effective solutions.
- Escalate unresolved issues to appropriate internal teams (e.g., development, engineering) with detailed documentation and clear problem descriptions.
- Develop and maintain comprehensive knowledge base articles, FAQs, and troubleshooting guides to empower customers and internal support teams.
- Assist customers with product setup, configuration, and best practice utilization to ensure optimal performance.
- Collaborate with the product development team to provide feedback on recurring issues and suggest product enhancements.
- Manage and prioritize a queue of support tickets, ensuring timely and effective resolution within established service level agreements (SLAs).
- Educate customers on new features, updates, and product capabilities.
- Participate in training sessions to stay up-to-date with product knowledge and support procedures.
- Contribute to improving customer support processes and workflows.
- Gather customer feedback and insights to help shape product development and improve customer experience.
- Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 4 years of experience in technical customer support, preferably within a software or IT services company.
- Strong understanding of software troubleshooting methodologies and common IT issues.
- Proficiency in using customer support ticketing systems (e.g., Zendesk, Salesforce Service Cloud) and CRM software.
- Excellent analytical and problem-solving skills with a keen attention to detail.
- Exceptional communication, interpersonal, and active listening skills.
- Ability to explain technical concepts clearly and concisely to both technical and non-technical users.
- Experience working in a hybrid work environment, with the ability to transition effectively between remote and on-site duties.
- Customer-centric approach with a passion for helping others.
- Familiarity with scripting languages or database querying is a plus.
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1
Head of Product Development
2203 Busaiteen, Muharraq
BHD180000 Annually
WhatJobs Direct
Posted today
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Job Description
Our client, a rapidly growing tech startup revolutionizing the (specific industry, e.g., FinTech, EdTech, SaaS) sector, is seeking a visionary and strategic Head of Product Development to lead their product innovation efforts. This is a critical leadership role, operating in a fully remote capacity, responsible for shaping the company's product roadmap, driving the development lifecycle from conception to launch, and ensuring our offerings meet and exceed market demands. You will manage a talented team of product managers and designers, fostering a culture of collaboration, data-driven decision-making, and rapid iteration. Your leadership will be instrumental in translating market insights and user needs into successful, impactful products.
Responsibilities:
Responsibilities:
- Define and articulate the product vision, strategy, and roadmap in alignment with the company's overall business objectives.
- Lead the end-to-end product development lifecycle, including market research, user needs analysis, feature definition, prototyping, development, testing, and launch.
- Manage and mentor a high-performing team of product managers, UI/UX designers, and potentially development leads.
- Collaborate closely with engineering, marketing, sales, and customer success teams to ensure successful product development and go-to-market strategies.
- Utilize data analytics, user feedback, and market trends to inform product decisions and prioritize features.
- Establish and track key product metrics (KPIs) to measure success and identify areas for improvement.
- Oversee the user experience (UX) and user interface (UI) design processes, ensuring intuitive and engaging product interfaces.
- Develop and manage the product budget and resource allocation.
- Stay abreast of industry trends, competitive landscape, and emerging technologies to identify new product opportunities.
- Champion agile development methodologies and foster a culture of continuous improvement within the product team.
- Communicate product strategy and progress effectively to stakeholders across the organization, including the executive team.
- Master's degree in Business Administration, Computer Science, Engineering, or a related field.
- 10+ years of experience in product management and product development, with at least 4 years in a leadership role managing product teams.
- Proven track record of successfully launching and scaling digital products in a fast-paced environment.
- Deep understanding of agile development methodologies (Scrum, Kanban).
- Strong analytical, strategic thinking, and problem-solving skills.
- Excellent leadership, communication, and interpersonal skills, with the ability to inspire and influence teams.
- Experience with user research, usability testing, and data analysis tools.
- Demonstrated ability to translate complex user needs into actionable product requirements.
- Familiarity with (mention relevant industry technologies, e.g., SaaS platforms, mobile app development, AI/ML integration).
- Previous experience in a fully remote leadership role is a significant advantage.
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2
FMCG Product Development Manager
1122 Saar, Northern
BHD78000 Annually
WhatJobs Direct
Posted today
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Job Description
Our client is seeking a dynamic and innovative FMCG Product Development Manager to join their rapidly growing team. This hybrid role offers a blend of remote work and on-site collaboration, enabling you to contribute to product innovation while maintaining work-life balance. You will be responsible for the entire product lifecycle, from ideation and concept development through to market launch and post-launch analysis. The ideal candidate will have a proven track record in the Fast-Moving Consumer Goods sector, with expertise in product formulation, packaging, consumer insights, and regulatory compliance. Your responsibilities will include market research, trend analysis, cross-functional team leadership, and project management to ensure timely and successful product introductions. You will work closely with R&D, marketing, sales, and operations teams to bring new and exciting products to consumers. Our client is dedicated to delivering high-quality products and fostering a creative environment. This is a fantastic opportunity to shape the future of their product portfolio and make a significant impact in the FMCG industry. Responsibilities include:
- Leading the development of new FMCG products from concept to commercialization.
- Conducting market research and consumer trend analysis to identify new product opportunities.
- Collaborating with R&D, marketing, and sales teams to define product specifications and strategies.
- Overseeing product formulation, packaging design, and cost-effectiveness.
- Managing project timelines, budgets, and resources for product development initiatives.
- Ensuring compliance with all relevant food safety, quality, and regulatory standards.
- Liaising with suppliers and manufacturing partners to ensure product quality and timely production.
- Analyzing product performance and gathering consumer feedback for future improvements.
- Bachelor's degree in Food Science, Marketing, Business Administration, or a related field.
- Minimum of 5 years of experience in product development within the FMCG industry.
- Strong understanding of consumer goods market dynamics, consumer behavior, and product trends.
- Proven ability to manage multiple projects simultaneously in a fast-paced environment.
- Excellent project management, communication, and interpersonal skills.
- Experience with cross-functional team collaboration.
- Knowledge of regulatory requirements and quality standards in the food industry.
- Ability to work effectively in a hybrid work setting.
- Proximity to **Saar, Northern, BH** is preferred for on-site collaboration.
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3
FMCG Product Development Manager
22405 Al Hidd
BHD80000 annum + bon
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client is a prominent player in the Fast-Moving Consumer Goods (FMCG) sector, seeking an innovative and experienced Product Development Manager to join their team in Salmabad, Northern, BH . This role is crucial for driving the creation and launch of new products that align with market trends and consumer demands. You will oversee the entire product development lifecycle, from ideation and concept validation through to market launch and post-launch analysis. This includes conducting extensive market research, identifying new product opportunities, and defining product specifications and features. Collaboration is key, as you will work closely with R&D, marketing, sales, and manufacturing teams to ensure timely and successful product delivery.
The ideal candidate will possess a deep understanding of the FMCG market, consumer behavior, and product innovation strategies. You should have a proven ability to manage complex projects, analyze market data, and translate consumer insights into commercially viable products. Strong leadership skills are required to guide cross-functional teams and effectively manage budgets and timelines. Experience with product formulation, packaging design, regulatory compliance, and quality control within the FMCG industry is essential. This is an exciting opportunity to shape the future of our client's product portfolio and make a significant impact in a dynamic and fast-paced industry. The role requires hands-on involvement at the company's facility, ensuring seamless integration of product development with operational capabilities.
Responsibilities:
Qualifications:
The ideal candidate will possess a deep understanding of the FMCG market, consumer behavior, and product innovation strategies. You should have a proven ability to manage complex projects, analyze market data, and translate consumer insights into commercially viable products. Strong leadership skills are required to guide cross-functional teams and effectively manage budgets and timelines. Experience with product formulation, packaging design, regulatory compliance, and quality control within the FMCG industry is essential. This is an exciting opportunity to shape the future of our client's product portfolio and make a significant impact in a dynamic and fast-paced industry. The role requires hands-on involvement at the company's facility, ensuring seamless integration of product development with operational capabilities.
Responsibilities:
- Lead the ideation, development, and launch of new FMCG products.
- Conduct market research and competitor analysis to identify opportunities.
- Define product requirements, specifications, and target costing.
- Collaborate with R&D, marketing, sales, and operations teams.
- Manage project timelines, budgets, and resources effectively.
- Oversee product testing, quality assurance, and regulatory compliance.
- Develop compelling product launch plans and marketing support materials.
- Analyze product performance and gather customer feedback for future improvements.
- Stay abreast of industry trends and innovations in the FMCG sector.
- Present product development strategies and updates to senior management.
Qualifications:
- Bachelor's degree in Marketing, Food Science, Business, or a related field. Master's degree preferred.
- Minimum of 7 years of experience in product development within the FMCG industry.
- Demonstrated success in launching new consumer products.
- Strong analytical and project management skills.
- Excellent leadership and cross-functional collaboration abilities.
- In-depth knowledge of FMCG market dynamics and consumer insights.
- Experience with product formulation, packaging, and manufacturing processes.
- Familiarity with relevant regulatory standards.
- Proficiency in data analysis and reporting tools.
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4
Insurance Product Development Manager
12345 Arad
BHD110000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a well-established and reputable insurance provider, is seeking a dynamic and experienced Insurance Product Development Manager to spearhead the creation and enhancement of their insurance product portfolio. This critical role involves market research, competitor analysis, regulatory compliance, and collaborating with actuarial, underwriting, sales, and claims teams to bring innovative and profitable insurance products to market. The ideal candidate possesses a deep understanding of the insurance industry, product lifecycle management, and a strong aptitude for strategic planning and execution.
Responsibilities:
Responsibilities:
- Lead the end-to-end development and management of insurance products, from concept to launch and ongoing optimization.
- Conduct thorough market research and competitive analysis to identify market needs, trends, and opportunities for new product offerings.
- Collaborate with actuarial teams to develop pricing structures, risk models, and financial projections for new and existing products.
- Ensure all product development activities comply with relevant insurance regulations and legal requirements in all operating jurisdictions.
- Work closely with underwriting teams to establish clear underwriting guidelines and risk appetite for new products.
- Develop product strategies, roadmaps, and business cases to gain stakeholder buy-in and secure resources.
- Create comprehensive product documentation, including policy wordings, brochures, and training materials.
- Train sales and customer service teams on new product features, benefits, and selling points.
- Monitor product performance post-launch, analyzing key metrics such as sales volume, profitability, and customer satisfaction.
- Identify opportunities for product enhancements and lifecycle management to maintain competitiveness.
- Manage relationships with external partners and vendors involved in product development.
- Present product proposals and performance reports to senior management.
- Stay abreast of changes in the insurance landscape, technology, and customer expectations.
- Bachelor's degree in Business Administration, Finance, Actuarial Science, or a related field. Master's degree or relevant professional certifications (e.g., CPCU, FLMI) are highly desirable.
- Minimum of 7 years of experience in the insurance industry, with a significant focus on product development, management, or strategy.
- In-depth knowledge of various insurance lines (e.g., P&C, Life, Health) and their associated regulatory frameworks.
- Proven experience in market analysis, strategic planning, and project management.
- Strong understanding of actuarial principles, pricing, and risk management.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication, presentation, and interpersonal skills.
- Ability to collaborate effectively with cross-functional teams and external stakeholders.
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
- Experience with insurance industry software and systems is a plus.
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5
FMCG Product Development Scientist
904 Southern, Southern
BHD80000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client is seeking a highly innovative and experienced FMCG Product Development Scientist to join their fully remote research and development team. This critical role will focus on the conception, formulation, and testing of new fast-moving consumer goods products, ensuring they meet stringent quality standards, consumer preferences, and regulatory requirements. You will leverage your scientific expertise to drive product innovation from ideation through to pilot-scale production. This position requires a deep understanding of food science, chemistry, or related fields, coupled with a strong ability to work independently and collaborate effectively within a distributed team structure. Your work will involve extensive research, laboratory experimentation, sensory evaluation, and contributing to the intellectual property portfolio of our client.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Lead the research and development of new FMCG products, from concept to commercialization.
- Formulate and optimize product recipes and processes to achieve desired taste, texture, stability, and nutritional profiles.
- Conduct laboratory experiments and pilot plant trials to evaluate product viability and scalability.
- Analyze product performance, stability, and shelf-life through various testing methodologies.
- Collaborate with cross-functional teams including marketing, regulatory affairs, and operations to ensure successful product launches.
- Perform sensory analysis and consumer testing to gather feedback and drive product improvements.
- Ensure all product development activities comply with food safety regulations and quality standards.
- Research and identify new ingredients, technologies, and processing techniques to enhance product innovation.
- Develop and maintain comprehensive documentation for all R&D activities, including formulation details and test results.
- Contribute to the company's intellectual property strategy through patentable innovations.
- Troubleshoot technical challenges that arise during product development and scale-up.
- Present research findings and product concepts to stakeholders.
Qualifications:
- Master's degree or PhD in Food Science, Chemistry, Chemical Engineering, or a related scientific discipline.
- Minimum of 5 years of experience in product development within the FMCG sector.
- Proven track record of successfully launching new food or beverage products.
- In-depth knowledge of food chemistry, ingredient functionality, and processing technologies.
- Strong experience with laboratory techniques, analytical methods, and pilot plant operations.
- Excellent understanding of food safety regulations and quality management systems (e.g., HACCP, GMP).
- Proficiency in statistical analysis and experimental design.
- Exceptional problem-solving and critical-thinking skills.
- Strong communication and presentation skills, with the ability to articulate complex scientific concepts clearly.
- Ability to work independently and manage multiple projects simultaneously in a remote setting.
- Experience with sensory evaluation and consumer research methodologies.
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6
FMCG Product Development Manager
311 Amwaj Islands
BHD80000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a prominent player in the FMCG sector, is seeking an innovative and experienced FMCG Product Development Manager to lead the creation and launch of new products in Janabiyah, Northern, BH . This role requires a strategic thinker with a passion for understanding consumer trends and market demands. The Product Development Manager will be responsible for managing the entire product lifecycle, from concept generation and market research to formulation, testing, and final commercialization. Key responsibilities include identifying market opportunities, developing innovative product concepts, overseeing formulation and sensory evaluation, and ensuring product quality and regulatory compliance. You will collaborate closely with R&D, marketing, sales, and supply chain teams to ensure successful product launches. Experience in managing cross-functional teams and external partners (e.g., contract manufacturers, ingredient suppliers) is essential. The ideal candidate will have a Bachelor's or Master's degree in Food Science, Chemistry, Business Administration, or a related field, with at least 6 years of progressive experience in product development within the FMCG industry. Strong project management, analytical, and communication skills are required. A deep understanding of the FMCG market, consumer insights, and product innovation processes is critical. The ability to work effectively in a hybrid model, fostering collaboration between on-site teams and remote stakeholders, is important. This is a fantastic opportunity to drive innovation and shape the future of our client's product portfolio. Join our client and make a significant impact.
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7
FMCG Product Development Manager
22007 Shahrakan
BHD85000 Annually
WhatJobs Direct
Posted 1 day ago
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Job Description
Our client is a dynamic and rapidly growing player in the Fast-Moving Consumer Goods (FMCG) sector, renowned for its innovative product lines and commitment to quality. We are seeking an experienced and results-driven Product Development Manager to spearhead the creation and launch of new consumer products. This role offers a hybrid work arrangement, combining the benefits of remote flexibility with essential in-office collaboration. The Product Development Manager will be responsible for the entire product lifecycle, from ideation and concept development through to market launch and post-launch analysis. You will conduct in-depth market research to identify consumer needs, emerging trends, and competitive landscapes. Based on these insights, you will conceptualize new product ideas, define product specifications, and develop compelling product strategies. This involves working closely with cross-functional teams, including R&D, marketing, sales, supply chain, and regulatory affairs, to ensure successful product development and execution. You will manage project timelines, budgets, and resources effectively, ensuring that all projects are delivered on time and within scope. A significant part of your role will be to oversee product formulation, packaging design, and testing, ensuring that all products meet high-quality standards and comply with relevant regulations. You will also play a key role in developing go-to-market strategies and supporting marketing campaigns. The ideal candidate will have a proven track record of successfully launching FMCG products, a strong understanding of consumer behavior, and excellent project management skills. Experience in the food & beverage, personal care, or household goods industry is highly preferred. You should possess exceptional leadership qualities, be a strategic thinker, and have a passion for creating products that resonate with consumers.
Responsibilities:
Responsibilities:
- Lead the ideation, development, and launch of new FMCG products.
- Conduct market research, competitor analysis, and trend forecasting.
- Define product specifications, features, and value propositions.
- Manage product development timelines, budgets, and resource allocation.
- Collaborate with R&D to develop product formulations and ensure quality.
- Oversee packaging design, prototyping, and testing.
- Ensure compliance with all relevant industry regulations and standards.
- Develop and execute go-to-market strategies in collaboration with marketing and sales teams.
- Analyze product performance post-launch and identify opportunities for improvement.
- Present product development plans and progress reports to senior management.
- Bachelor's degree in Marketing, Business, Food Science, or a related field; MBA preferred.
- Minimum of 7 years of experience in product development within the FMCG industry.
- Demonstrated success in launching new products from concept to market.
- Strong understanding of consumer insights and market dynamics.
- Excellent project management and organizational skills.
- Proven ability to lead and influence cross-functional teams.
- Exceptional communication, presentation, and interpersonal skills.
- Experience with regulatory compliance in the FMCG sector.
- Proficiency in market analysis tools and software.
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8
FMCG Product Development Manager
750 Tubli
BHD95000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a dynamic and rapidly growing company in the Fast-Moving Consumer Goods (FMCG) sector, is looking for an innovative Product Development Manager. This role will be based in Sitra, Capital, BH , with a hybrid work arrangement. You will be responsible for the entire product lifecycle, from concept generation and market research to product launch and post-launch analysis. The ideal candidate will possess a keen understanding of consumer trends, strong project management skills, and a passion for creating successful FMCG products.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Lead the ideation and conceptualization of new FMCG products, aligning with market needs and business objectives.
- Conduct thorough market research, competitor analysis, and consumer trend analysis to identify opportunities.
- Manage product development projects from initiation to launch, ensuring adherence to timelines and budgets.
- Collaborate closely with R&D, marketing, sales, supply chain, and manufacturing teams throughout the product development process.
- Oversee product formulation, packaging design, and regulatory compliance aspects.
- Develop product specifications and ensure quality control standards are met.
- Coordinate and manage product testing, including consumer testing and sensory evaluation.
- Prepare business cases and financial projections for new product proposals.
- Monitor product performance in the market and recommend adjustments or improvements.
- Stay abreast of industry innovations, technologies, and best practices in product development.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, Food Science, or a related field. Master's degree is a plus.
- Minimum of 5 years of experience in product development within the FMCG industry.
- Proven track record of successfully launching new FMCG products.
- Strong understanding of consumer behavior and market dynamics in the FMCG sector.
- Excellent project management, organizational, and time management skills.
- Proficiency in market research methodologies and data analysis.
- Strong collaboration and communication skills, with the ability to influence cross-functional teams.
- Creative thinking and problem-solving abilities.
- Knowledge of product costing, pricing strategies, and P&L management.
- Familiarity with food safety and regulatory requirements is advantageous.
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