What Jobs are available for Technical Product Sales in Bahrain?

• Provide advanced technical support to customers via phone, email, and chat, resolving complex issues related to software functionality, configuration, and integration.
• Troubleshoot and diagnose software problems, identifying root causes and implementing effective solutions.
• Escalate unresolved issues to appropriate internal teams (e.g., development, engineering) with detailed documentation and clear problem descriptions.
• Develop and maintain comprehensive knowledge base articles, FAQs, and troubleshooting guides to empower customers and internal support teams.
• Assist customers with product setup, configuration, and best practice utilization to ensure optimal performance.
• Collaborate with the product development team to provide feedback on recurring issues and suggest product enhancements.
• Manage and prioritize a queue of support tickets, ensuring timely and effective resolution within established service level agreements (SLAs).
• Educate customers on new features, updates, and product capabilities.
• Participate in training sessions to stay up-to-date with product knowledge and support procedures.
• Contribute to improving customer support processes and workflows.
• Gather customer feedback and insights to help shape product development and improve customer experience.

• Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum of 4 years of experience in technical customer support, preferably within a software or IT services company.
• Strong understanding of software troubleshooting methodologies and common IT issues.
• Proficiency in using customer support ticketing systems (e.g., Zendesk, Salesforce Service Cloud) and CRM software.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Exceptional communication, interpersonal, and active listening skills.
• Ability to explain technical concepts clearly and concisely to both technical and non-technical users.
• Experience working in a hybrid work environment, with the ability to transition effectively between remote and on-site duties.
• Customer-centric approach with a passion for helping others.
• Familiarity with scripting languages or database querying is a plus.

Company Description

Kemco Technologies is a U.S.-based water treatment company operating in Bahrain. We specialize in advanced chemistry and engineered solutions for
industrial & domestic water purification and utilization
, including
reverse osmosis (RO), boilers, cooling towers, effluent treatment systems, pools, ponds, fountains, and lakes
.

Our mission is to help clients conserve water, improve reliability, and optimize plant performance. With a global network of chemists, engineers, and service technicians, Kemco delivers both
technical depth
and
responsive local service
, ensuring customers receive world-class solutions with dependable on-the-ground support.

Role Description

We are seeking a
Technical Service Engineer
to join our Bahrain team. This is a
service-focused role
with accountability for
customer satisfaction, plant performance, and program compliance
.

Key responsibilities include:

• Conducting
  plant audits and system surveys
  at customer sites (RO, boilers, cooling towers, effluent).
• Performing
  on-site water testing, troubleshooting, and program optimization
  .
• Preparing and submitting
  service reports
  and treatment recommendations.
• Training customer operators in test procedures and chemical program use.
• Responding promptly to customer issues and ensuring
  zero service gaps
  .
• Supporting long-term customer retention through strong technical service.

Qualifications

• Minimum 5 years' experience
  in water treatment technical service (industrial plants).
• Hands-on exposure to
  cooling towers, boilers, RO, or effluent treatment systems
  .
• Strong technical troubleshooting and reporting skills.
• Bachelor's degree in
  Chemical Engineering, Chemistry, or related field
  .
• Clear communication skills in English (Arabic an advantage).
• Valid driving license (mandatory for site visits).
• Already based in Bahrain or available for relocation.

What We Offer

• Fuel and phone allowance to support client visits.
• Stable role with structured performance KPIs,
  including:
• Number of customer visits completed
• Quality and timeliness of service reports
• Resolution of customer issues within SLA
• Program compliance and system reliability
• Career growth opportunities into
  Service Manager / Technical Head
  roles.
• A chance to be part of an
  internationally backed, technically credible
  water treatment brand.

• Partner closely with the sales team to understand customer requirements and business objectives.
• Deliver compelling product demonstrations and presentations, showcasing technical features and benefits.
• Provide in-depth technical expertise and support throughout the sales cycle, from initial qualification to closing deals.
• Develop and present custom solutions and proposals tailored to specific client needs.
• Answer technical questions and address customer concerns regarding product capabilities and integration.
• Collaborate with product management and engineering teams to provide market feedback and influence product roadmaps.
• Stay abreast of industry trends, competitive landscape, and emerging technologies.
• Build and maintain strong relationships with key technical stakeholders at client organizations.
• Assist in developing sales collateral, technical documentation, and training materials.
• Troubleshoot technical issues during the pre-sales process and facilitate seamless handover to post-sales support.
• Contribute to the overall sales strategy and provide insights on market opportunities.

• Bachelor's degree in Engineering, Computer Science, or a related technical field. Master's degree is a plus.
• Minimum of 5-7 years of experience in a technical sales, solutions architect, or sales engineering role, preferably in a B2B technology environment.
• Proven track record of success in a remote sales engineering capacity.
• Deep technical understanding of (mention relevant technology domain, e.g., cloud computing, cybersecurity, data analytics, enterprise software).
• Exceptional presentation and communication skills, with the ability to engage technical and non-technical audiences.
• Strong understanding of sales processes and methodologies.
• Ability to work independently, manage time effectively, and thrive in a fast-paced, remote setting.
• Excellent problem-solving and analytical abilities.
• Collaborative spirit and ability to work effectively with cross-functional teams.

• Conduct in-depth technical presentations and product demonstrations to prospective clients remotely.
• Understand customer business needs and map them to our product capabilities.
• Develop and deliver customized technical solutions and proposals.
• Collaborate with sales representatives to achieve revenue targets.
• Provide expert technical advice and support throughout the sales cycle.
• Stay updated on industry trends, competitor activities, and market dynamics.
• Gather customer feedback and relay it to product development teams.
• Manage and nurture client relationships to foster long-term partnerships.
• Troubleshoot technical issues during the pre-sales process.
• Contribute to sales enablement content and training materials.

• Bachelor's degree in Engineering, Computer Science, or a related technical field; Master's degree is a plus.
• 5+ years of experience in a technical sales, pre-sales, or solutions engineering role.
• Proven track record of meeting or exceeding sales targets.
• Excellent understanding of (mention relevant industry/product type, e.g., cloud computing, enterprise software, network infrastructure).
• Strong presentation and communication skills, with the ability to explain complex technical concepts clearly.
• Proficiency in CRM software and sales engagement tools.
• Ability to work independently and manage time effectively in a remote setting.
• Demonstrated ability to build and maintain strong customer relationships.
• Problem-solving skills and a customer-centric approach.

• Identify and pursue new sales opportunities within target markets.
• Understand customer requirements and propose tailored automation solutions.
• Conduct product demonstrations and technical presentations to potential clients.
• Respond to RFPs and develop technical proposals.
• Collaborate with sales and engineering teams to ensure project success.
• Provide pre-sales technical support and post-sales assistance.
• Build and maintain strong relationships with clients and partners.
• Stay current with industry trends and competitor activities.
• Achieve and exceed assigned sales targets.
• Contribute to product development feedback based on market needs.

• Bachelor's degree in Engineering (Mechanical, Electrical, Automation, or related field).
• Minimum of 7 years of experience in technical sales or a related engineering role, preferably in industrial automation.
• Strong technical knowledge of automation systems, PLCs, robotics, and IoT.
• Excellent communication, presentation, and interpersonal skills.
• Proven ability to understand customer needs and provide effective solutions.
• Demonstrated success in meeting and exceeding sales quotas.
• Ability to work independently and manage a remote sales territory effectively.
• Proficiency in CRM software and sales tools.

About the Role

• We are looking for an experienced Sales Engineer to lead sales for HVAC ventilation and air distribution products in the Bahrain market.

• You will be responsible for driving sales of Grilles, Registers, Linear & Ceiling Diffusers,

• Louvers, Non-Return Dampers, Fire Dampers, Attenuators, Volume Control Dampers, and other Air Terminal Devices.

• This is a technical and consultative sales role that combines product knowledge, client relationship management, and project coordination.

Key Responsibilities

● Generate new business and achieve sales targets (BHD 80K).

● Build and maintain strong relationships with M&E consultants, architects, and

contractors.

● Prepare and follow up on quotations, tenders, and technical submittals.

● Conduct technical presentations (CPDs) and provide solutions to client

requirements.

● Coordinate with production and procurement teams to ensure timely project

delivery.

● Visit client sites, evaluate project needs, and provide technical solutions.

● Maintain accurate sales records, CRM entries, and follow-ups.

Qualifications & Skills

● Bachelor's Degree in Mechanical Engineering (mandatory).

● Experienced in HVAC sales and technical solution selling, especially with air

terminal and air distribution products.

● Strong knowledge of HVAC systems, ducting, and industry standards (SMACNA,

DW144, etc.).

● Proficient in AutoCAD, Microsoft Office, and CRM tools.

● Excellent communication, negotiation, and presentation skills.

● Valid driving license and GCC market experience preferred.

● Bahraini nationals are strongly encouraged to apply.

Benefits

● Competitive salary + performance incentives

● Medical insurance (private hospitals)

● 30 days annual leave

● Other benefits as per Bahrain Labour Law

Join our HVAC team and drive technical sales across Bahrain with innovative

solutions and long-term client relationships

Job Type: Full-time

Pay: BD BD per month

Application Question(s):

• What industries have you worked in as a Sales Engineer?
• How do you typically handle objections during the sales process?

Willingness to travel:

• 100% (Preferred)

Job Opening: Sales Engineer / Technical Sales Representative

Location: On-site – Bahrain

Company Overview

IFTI STONE
is a trusted name in the industry, specializing in premium-quality
Terrazzo, Natural Stone, Marble, Granite, Quartz, and Artificial Marble
. We are committed to delivering durable, elegant, and sustainable surface solutions to our clients across residential, commercial, and industrial sectors.

Role Summary

We are seeking a motivated
Sales Engineer / Technical Sales Representative
to join our team full-time in Bahrain. This role combines technical expertise with sales acumen to support clients in selecting the right stone and surface materials for their projects.

The successful candidate will work closely with
architects, engineers, contractors, and end-users
to promote our products and services, build strong relationships, and drive new business opportunities.

Key Responsibilities

• Identify customer technical requirements and recommend suitable products.
• Communicate complex technical details in a clear and customer-friendly manner.
• Maintain and grow a portfolio of key accounts and develop new client relationships.
• Prepare detailed proposals, quotations, and technical product reports.
• Conduct product presentations, site visits, and technical training sessions.
• Follow up on leads and inquiries, ensuring excellent customer service.
• Monitor and report on sales performance to management.
• Maintain accurate records of customer communications and project details.

Qualifications & Requirements

• Bachelor's degree or diploma in
  Civil Engineering, Architectural Engineering
  , or a related field.
• Strong understanding of
  AutoCAD
  ,
  quantity surveying
  ,
  material calculations
  , and
  technical drawings
  .
• Proficiency in
  Microsoft Office (Word, Excel, PowerPoint)
  .
• In-depth knowledge of construction materials such as
  cement, concrete, flooring, and hardscaping
  .
• Minimum
  2 years of experience
  in technical sales or marketing within the construction or building materials industry.
• Excellent communication, interpersonal, and presentation skills.
• Strong ability to identify leads and convert them into sales opportunities.
• Professional appearance and client-facing demeanor.
• A
  valid driver's license
  and a
  locally transferable visa
  are required.

Location

Nali, Bahrain

Experience

5-6

Job Type

Recruitment

Job Description

The Cable Sales Engineer will drive sales growth for cable products, provide technical consultation to clients, and develop strong customer relationships in Bahrain.

The role requires a blend of technical expertise, business acumen, and a proven sales track record in the cable or electrical industry.

Key Responsibilities:

1. Promote and sell a range of cable products to contractors, consultants, and industrial clients.

2. Provide technical expertise on cable specifications, capabilities, and solutions tailored to client needs.

3. Build and maintain long-term relationships with key clients and stakeholders.

4. Conduct product presentations, negotiate sales terms, and close deals to achieve revenue targets.

5. Analyze market trends and competitors to identify new business opportunities.

6. Coordinate with internal teams to ensure timely delivery and after-sales support.

7. Prepare sales proposals, quotations, and regular sales reports for management.

Qualifications & Skills:

• Bachelor's degree in Electrical Engineering or a related field.
• 5–6 years of proven sales experience in cables or electrical products, preferably in the GCC region.
• Strong technical knowledge of cable products and applications.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in CRM software and MS Office Suite. Self-motivated, results-driven, and able to work independently.
• Willingness to travel within Bahrain for client meetings and site visits.

Skills

Industry Knowledge, Business Acumen, Self-motivated, Presentation Skill, Gcc, Excel, Ms Office, Trends, Work Independently