567 Technical Sales Engineer jobs in Bahrain

Join ProLab Systems as a Senior Technical Sales Engineer

About Us:

ProLab Systems is a leading provider of comprehensive laboratory solutions, serving industries across the GCC region, including petrochemicals, polymers, refineries, building materials, and research. With strategic partnerships in Europe and a growing customer base in Bahrain, Saudi Arabia, and beyond, we are at the forefront of innovation in laboratory equipment and services. We pride ourselves on delivering cutting-edge solutions and excellent customer service, making us a trusted partner for clients in diverse industries.

Job Summary:

We are looking for a dynamic and skilled Senior Technical Sales Engineer to join our passionate team. In this role, you will be the technical bridge between our products and the needs of our clients, driving sales and providing exceptional technical support. We seek a proactive individual who combines in-depth technical expertise with outstanding communication and problem-solving skills. If you thrive on innovation and excel in creating solutions, this is your opportunity to contribute to the growth of our business.

Why Join Us?

• Be part of a fast-growing organization with a collaborative and innovative culture.
• Engage with cutting-edge technologies and projects.
• Opportunities for continuous professional growth and development.
• Work with a diverse clientele across the GCC region and partners in Europe.

Key Responsibilities:

• Understand client technical requirements and provide tailored solutions.
• Collaborate with the sales team to develop compelling commercial and technical proposals.
• Develop and execute sales visit plans and forecast sales while identifying new business opportunities.
• Build and maintain strong relationships with key clients.
• Lead and support turnkey lab projects, working closely with the assigned team.
• Verify customer purchase orders, ensuring compliance with terms and conditions.
• Assist in the preparation and submission of tenders and contracts.
• Stay up to date with our product lines to offer the best solutions to clients.
• Conduct regular visits to clients, providing support and resolving any issues.
• Contribute to marketing initiatives and promotional activities.
• Support management with administrative tasks as needed.

Job Qualifications:

• Education: Bachelor’s degree in Engineering, preferably in Chemical Engineering or Mechatronics.
• Experience: Minimum of 5 years in technical sales, with knowledge of laboratory equipment in industries such as mining, metals, and cement.
• Technical Expertise: Hands-on experience with industrial lab systems and equipment.
• Process Knowledge: Familiarity with process automation and electrical systems to understand project requirements effectively is a plus.
• Software Proficiency : Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Visio).
• Communication Skills: Strong oral and written communication skills in English are essential.
• Travel Requirements: Willingness to travel within the Middle East to meet with partners and clients.
• Work Ethic: Positive attitude, self-driven, capable of working independently, and meeting deadlines.
• Motivation: Highly responsible and motivated to succeed in a dynamic, fast-paced, and high-growth environment.
• Language Skills: Proficiency in English is required; fluency in Arabic is a plus.

How to Apply:

If you are ready to take on a new challenge and be part of a vibrant, innovative team, we want to hear from you! Please send your CV and a cover letter detailing your relevant experience to

ProLab Systems – Bridging Technology and Solutions Across Industries.

About Moyasar:

At Moyasar Financial Company, we build innovative and reliable payment solutions that empower businesses to grow and operate efficiently. As a fast-growing fintech company, we are looking for a Technical Support Specialist to join our team and play a vital role in supporting merchants during integration and resolving technical challenges quickly and efficiently.

Role Overview:

As a Technical Support Specialist, you will support our merchants during the integration process, troubleshoot technical issues, and provide expert-level assistance. This is a hands-on, technical role ideal for someone who is proactive, fast at problem-solving, and eager to learn.

Key Responsibilities:

• Provide technical support to merchants during the onboarding and integration stages.
• Troubleshoot and resolve API, SDK, or platform-related issues.
• Communicate technical concepts clearly to non-technical users.
• Collaborate with the engineering team to escalate and resolve complex issues.
• Continuously learn and adapt to new technologies and tools.
• Ensure timely and high-quality responses to support tickets and inquiries.

Requirements:

• Bachelor degree majoring, IT, IS, MIS, and related.
• 1–2 years of experience in a technical support or developer support role
• Proficiency in multiple programming languages
• Strong problem-solving skills and ability to work under pressure
• Quick learner with a passion for technology and customer success
• Excellent communication skills in both English and Arabic
• Experience in fintech or financial services is preferred

We are seeking two experienced Technical Support Technicians to provide comprehensive IT support services for a prominent educational institution in Bahrain. The role will involve on-site technical support for faculty, staff, and student facilities, ensuring all devices and IT infrastructure are fully operational and secure. This position requires skilled problem-solvers with a proactive approach to troubleshooting, maintenance, and support.

Key Responsibilities:

• Diagnose and resolve issues with PCs, printers, projectors, smart screens, and other user devices across the institution.
• Install, update, and configure software, drivers, and operating systems on all devices, including student labs, ensuring compatibility with institutional applications.
• Assist with setup and troubleshooting for network connectivity on devices used by staff and students, ensuring seamless access across campus.
• Perform regular maintenance on PCs, printers, projectors, and other IT equipment, prioritizing equipment in classrooms and labs.
• Install antivirus software, perform system updates, and educate users on secure practices for device protection.
• Set up and maintain technical equipment for lectures, presentations, and events to ensure smooth operation.
• Track and manage IT assets, including maintenance logs, repairs, and replacements for university equipment.
• Maintain detailed records of support activities, solutions, and recommendations for infrastructure improvements.

Qualifications:

• Minimum of a diploma in Information Technology or a related field.
• 3 to 5 years of experience in IT technical support or a similar role, with a strong background in troubleshooting hardware and software issues.
• Certifications such as A+, Network+, or ITIL are highly advantageous and will contribute positively to the selection process.

Technical Skills:

• Proficiency with IT infrastructure, including PCs, printers, projectors, and smart screens.
• Strong understanding of network setup and device connectivity troubleshooting.

Soft Skills:

• Excellent communication skills, with the ability to explain technical information clearly to non-technical users.
• Strong problem-solving abilities and a proactive approach to addressing technical issues.
• Ability to work both independently and within a team environment.

Additional Requirements:

• This is a fully on-site role; remote work is not permitted.
• Applicants should currently reside in Bahrain, as this is an immediate requirement.

• Provide technical assistance and support related to computer systems, software, and hardware.
• Respond to queries and requests for technical assistance via phone, email, or in-person.
• Diagnose and resolve technical hardware and software issues.
• Install, configure, and maintain computer systems, printers, and other peripherals.
• Guide users on problem resolution and best practices for IT usage.
• Manage and maintain IT infrastructure, including servers, networks, and security systems.
• Document all issues and resolutions in the ticketing system.
• Escalate unresolved issues to appropriate senior technical staff or vendors.
• Assist with the setup of new user accounts and computer workstations.
• Contribute to the development of IT knowledge base articles and user guides.

• Proven experience as a Technical Support Specialist or similar IT support role.
• Strong knowledge of computer hardware, operating systems (Windows, macOS), and common software applications.
• Experience with network troubleshooting and support.
• Excellent problem-solving and analytical skills.
• Strong customer service and communication skills, with the ability to explain technical issues clearly to non-technical users.
• Ability to work independently and manage time effectively in a fast-paced environment.
• Relevant IT certifications (e.g., CompTIA A+, Network+) are highly desirable.
• Experience with ticketing systems (e.g., Zendesk, ServiceNow) is a plus.
• High school diploma or equivalent required; Associate's or Bachelor's degree in Computer Science or a related field is preferred.
• Ability to work on-site in Hidd, Muharraq, BH.

• Provide first-level technical support and troubleshoot hardware, software, and network issues for end-users.
• Respond promptly and professionally to support requests via phone, email, and ticketing system.
• Guide users through step-by-step solutions and explain technical concepts clearly.
• Document all support interactions, issues, and resolutions accurately in the helpdesk system.
• Escalate unresolved issues to appropriate senior technical staff or departments.
• Assist with user account management, software installations, and system updates.
• Maintain knowledge base articles and FAQs to help users find solutions independently.
• Identify recurring technical issues and suggest potential solutions or improvements.
• Ensure customer satisfaction by providing efficient and friendly support.
• Collaborate with IT teams to resolve complex technical problems.

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 2 years of experience in technical support or helpdesk roles.
• Proficiency in diagnosing and resolving common hardware and software problems.
• Experience with operating systems (Windows, macOS) and common applications.
• Familiarity with network troubleshooting principles.
• Excellent customer service and communication skills, both written and verbal.
• Ability to work under pressure and manage multiple support tickets simultaneously.
• Strong organizational and time management skills.
• Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.