196 Tourism jobs in Amwaj Islands
Remote Tourism Marketing Coordinator
451 Amwaj Islands
BHD58000 Annually
WhatJobs
Posted 9 days ago
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Job Description
Our client, a dynamic tourism board, is looking for an enthusiastic and creative Remote Tourism Marketing Coordinator to enhance its online presence and promote travel to the region. This is a fully remote position, enabling you to work from anywhere. The Tourism Marketing Coordinator will be responsible for developing and implementing digital marketing campaigns, managing social media channels, and creating engaging content to attract potential tourists. You will play a key role in showcasing the unique attractions and experiences of the destination. Key responsibilities include coordinating with local businesses and stakeholders, managing online advertising efforts, and analyzing marketing campaign performance. The ideal candidate will possess strong digital marketing skills, excellent writing and communication abilities, and a passion for travel and tourism. Experience with social media management tools, content creation platforms, and digital analytics is essential. You will be tasked with developing compelling marketing materials, including website copy, blog posts, and social media updates. We are seeking a proactive and organized individual who can work independently and collaborate effectively within a remote team. This role offers a fantastic opportunity to contribute to the growth of the tourism sector and promote a vibrant destination. Your creativity and strategic thinking will be crucial in attracting a wider audience. Understanding of SEO principles and content marketing best practices will be highly beneficial. You will be responsible for monitoring online reviews and responding to inquiries. This remote-first role emphasizes initiative and self-direction. We are committed to presenting our destination in the best possible light and attracting diverse visitor segments. Your contribution to creating impactful marketing initiatives will be highly valued.
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0
Director of Tourism Development & Strategy
BH-553 Amwaj Islands
BHD125000 Annually
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Posted 1 day ago
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Our client is seeking an innovative and strategic Director of Tourism Development to drive growth and enhance the tourism sector. This role involves a blend of remote strategic planning and on-site engagement with stakeholders, partners, and local attractions. The ideal candidate will possess extensive experience in tourism management, marketing, and strategic development, with a proven ability to foster collaboration and implement impactful initiatives. You will be responsible for identifying new opportunities, developing sustainable tourism products, and promoting the region as a premier travel destination.
Key responsibilities include: developing and executing a comprehensive tourism strategy to increase visitor numbers and economic impact; identifying and developing new tourism products, experiences, and attractions; building and nurturing strong relationships with tourism stakeholders, including government agencies, businesses, and community groups; leading marketing and promotional campaigns to attract diverse traveler segments; conducting market research and analyzing tourism trends to inform strategic decisions; managing budgets and securing funding for tourism initiatives; overseeing the development of tourism infrastructure and visitor services; representing the organization at industry events and conferences; ensuring the sustainability and responsible growth of the tourism sector; and collaborating with cross-functional teams to integrate tourism development with broader regional economic goals. This position requires excellent leadership, communication, negotiation, and project management skills, along with a deep understanding of the global tourism landscape.
Location: Budaiya, Northern, BH. This is a Hybrid role, offering flexibility for remote strategic work while requiring on-site presence for key meetings, events, and stakeholder engagements.
Key responsibilities include: developing and executing a comprehensive tourism strategy to increase visitor numbers and economic impact; identifying and developing new tourism products, experiences, and attractions; building and nurturing strong relationships with tourism stakeholders, including government agencies, businesses, and community groups; leading marketing and promotional campaigns to attract diverse traveler segments; conducting market research and analyzing tourism trends to inform strategic decisions; managing budgets and securing funding for tourism initiatives; overseeing the development of tourism infrastructure and visitor services; representing the organization at industry events and conferences; ensuring the sustainability and responsible growth of the tourism sector; and collaborating with cross-functional teams to integrate tourism development with broader regional economic goals. This position requires excellent leadership, communication, negotiation, and project management skills, along with a deep understanding of the global tourism landscape.
Location: Budaiya, Northern, BH. This is a Hybrid role, offering flexibility for remote strategic work while requiring on-site presence for key meetings, events, and stakeholder engagements.
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1
Hospitality and Tourism Development Manager (Remote)
9001 Amwaj Islands
BHD5500 Monthly
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Posted 5 days ago
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Job Description
Our client, a forward-thinking organization dedicated to enhancing global tourism experiences, is seeking a strategic and innovative Hospitality and Tourism Development Manager to join their fully remote team. This role is ideal for a visionary leader passionate about sustainable tourism, market analysis, and strategic partnerships. You will be instrumental in identifying new development opportunities, crafting innovative hospitality strategies, and fostering growth within the tourism sector. As a remote team member, you will have the autonomy to research, strategize, and collaborate with international stakeholders from anywhere in the world, contributing to the expansion and diversification of tourism offerings.
Responsibilities:
Responsibilities:
- Identify and evaluate new opportunities for hospitality and tourism development, including potential projects, markets, and partnerships.
- Conduct in-depth market research and feasibility studies to assess the viability of proposed developments.
- Develop and implement strategic plans for the growth and enhancement of tourism products and services.
- Foster and maintain strong relationships with government bodies, tourism boards, industry stakeholders, and potential investors.
- Analyze tourism trends, market dynamics, and competitor activities to inform strategic decision-making.
- Develop innovative concepts for tourism experiences and hospitality ventures.
- Collaborate with internal teams and external partners on project conceptualization, planning, and implementation.
- Prepare comprehensive business cases, proposals, and presentations for new development initiatives.
- Oversee the financial aspects of development projects, including budgeting and forecasting.
- Promote sustainable tourism practices and contribute to the development of eco-friendly initiatives.
- Represent the organization at industry conferences, trade shows, and networking events.
- Stay abreast of global best practices, emerging trends, and technological advancements in the hospitality and tourism industry.
- Contribute to the development of marketing and branding strategies for new tourism destinations or products.
- Evaluate the performance of existing tourism assets and recommend improvements.
- Ensure alignment with the organization's strategic objectives and values.
- Bachelor's degree in Tourism Management, Hospitality Management, Business Administration, or a related field. Master's degree is a strong advantage.
- Minimum of 7 years of experience in hospitality management, tourism development, strategic planning, or a related field.
- Proven track record in identifying and developing new business opportunities within the tourism sector.
- Strong understanding of market analysis, feasibility studies, and business case development.
- Excellent strategic thinking, analytical, and problem-solving skills.
- Exceptional communication, negotiation, and interpersonal skills.
- Demonstrated ability to build and maintain strong relationships with diverse stakeholders.
- Proficiency in research methodologies and data analysis.
- Experience in sustainable tourism practices is highly desirable.
- Ability to work independently and manage multiple projects in a remote environment.
- Knowledge of international tourism markets and trends.
- Proficiency in presentation software and data visualization tools.
- Passion for travel, culture, and creating exceptional guest experiences.
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2
Remote Hospitality & Tourism Business Development Manager
1010 Galali
BHD75000 Annually
WhatJobs
Posted 19 days ago
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Job Description
Our client is seeking a strategic and results-driven Remote Hospitality & Tourism Business Development Manager to spearhead growth initiatives within the digital space. This position is fully remote, requiring you to leverage your expertise to identify and capitalize on new opportunities within the hospitality and tourism sectors. You will be responsible for researching market trends, analyzing competitor activities, and developing innovative strategies to expand our client's reach and service offerings. Key duties include forging strategic partnerships with online travel agencies, technology providers, and other industry stakeholders. You will also develop and execute digital marketing campaigns, manage online presence, and drive customer acquisition through various online channels. The ideal candidate will have a proven track record in business development, sales, or marketing within the hospitality and tourism industry. A deep understanding of online travel booking platforms, digital marketing strategies, and customer relationship management (CRM) systems is essential. Excellent communication, negotiation, and presentation skills are required, along with the ability to build and maintain strong relationships with diverse partners. You must be a self-starter, highly motivated, and capable of working independently in a remote setting. This role demands a forward-thinking mindset, creativity in problem-solving, and a passion for shaping the future of travel and hospitality. Responsibilities also include managing budgets, tracking performance metrics, and reporting on progress to senior management. If you are passionate about the travel industry and excel at building businesses online, this remote opportunity is perfect for you.
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3
Lead Hospitality and Tourism Experience Designer (Remote)
40003 Amwaj Islands
BHD80000 Annually
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Posted 5 days ago
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Job Description
Our client, an innovative leader in the hospitality and tourism sector, is seeking a highly creative and visionary Lead Hospitality and Tourism Experience Designer to join their fully remote team. This role is instrumental in shaping exceptional guest journeys and creating unique, memorable experiences across various travel and accommodation platforms. The Lead Experience Designer will be responsible for conceptualizing, designing, and refining the end-to-end guest experience, from initial touchpoints to post-stay engagement. You will leverage user research, market trends, and creative storytelling to craft immersive and personalized experiences that exceed guest expectations and drive loyalty. Key responsibilities include developing comprehensive customer journey maps, designing service blueprints, identifying key moments of truth, and collaborating with product, marketing, and operations teams to bring these experiences to life. The ideal candidate will have a strong portfolio demonstrating expertise in experience design, service design, or a related field, with a significant focus on the hospitality and tourism industry. Exceptional creativity, empathy, and a deep understanding of consumer behavior in the travel sector are essential. Strong communication, collaboration, and presentation skills are required to articulate design concepts and influence cross-functional teams. Experience with qualitative and quantitative research methodologies, prototyping, and user testing is crucial. We are looking for a passionate individual who can translate insights into innovative solutions that differentiate brands and create exceptional value for travelers. This is a remote-first position, demanding excellent self-discipline, proactive communication, and the ability to thrive in a virtual, collaborative environment. If you are passionate about creating unforgettable travel and hospitality experiences and are looking for a dynamic, remote role, we invite you to apply.
Responsibilities:
Responsibilities:
- Design and develop innovative hospitality and tourism experiences.
- Create detailed customer journey maps and service blueprints.
- Conduct user research and analyze feedback to identify experience opportunities.
- Collaborate with cross-functional teams to implement experience designs.
- Develop creative concepts for guest engagement and personalization.
- Identify and map key moments of truth within the customer journey.
- Ensure seamless integration of digital and physical guest touchpoints.
- Champion user-centered design principles throughout the organization.
- Stay informed about industry trends and best practices in experience design.
- Present design concepts and strategies to stakeholders effectively.
- Bachelor's degree in Hospitality Management, Tourism, Design, Psychology, or a related field.
- Minimum of 6 years of experience in experience design, service design, or a related role, preferably in hospitality or tourism.
- Proven ability to design and deliver exceptional customer experiences.
- Strong understanding of user research, journey mapping, and service blueprinting.
- Excellent creativity, conceptual thinking, and problem-solving skills.
- Proficiency in design thinking methodologies.
- Strong communication, presentation, and interpersonal abilities.
- Experience working in a remote or distributed team environment.
- Passion for travel and creating outstanding guest satisfaction.
- Portfolio showcasing relevant experience design projects is required.
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4
Remote Senior Experience Designer - Hospitality & Tourism Tech
11807 Galali
BHD115000 Annually
WhatJobs
Posted 20 days ago
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Job Description
Our client, a pioneering technology company dedicated to revolutionizing the hospitality and tourism industry, is seeking a talented Senior Experience Designer for a fully remote position. You will be at the forefront of creating intuitive, engaging, and memorable digital experiences for travelers and hospitality providers. This role requires a deep understanding of user-centered design principles, UX/UI best practices, and a passion for crafting seamless customer journeys. You will collaborate closely with product managers, developers, and marketing teams to translate user needs and business objectives into innovative design solutions. Your expertise in prototyping, wireframing, and user testing will be essential in delivering cutting-edge digital products. The ideal candidate is a creative visionary with a strong portfolio demonstrating successful design projects within the travel or hospitality sectors.
Responsibilities:
Qualifications:
Responsibilities:
- Lead the design process for digital products and services within the hospitality and tourism sector.
- Conduct user research, including interviews, surveys, and usability testing, to gain insights into user needs and behaviors.
- Create user personas, journey maps, wireframes, prototypes, and high-fidelity UI designs.
- Collaborate with product managers and stakeholders to define product requirements and design solutions.
- Work closely with front-end developers to ensure accurate implementation of designs.
- Iterate on designs based on user feedback, A/B testing, and performance data.
- Develop and maintain design systems and style guides to ensure consistency across products.
- Stay current with industry trends, emerging technologies, and best practices in UX/UI design.
- Present design concepts and rationale to cross-functional teams and stakeholders.
- Advocate for the user throughout the product development lifecycle.
- Contribute to a culture of design excellence and innovation within the company.
Qualifications:
- Bachelor's degree in Design, HCI, Computer Science, or a related field.
- Minimum of 7 years of experience in UX/UI design, with a focus on digital product design.
- Proven experience designing for mobile and web applications, preferably within the hospitality or tourism industry.
- Strong portfolio showcasing a range of design projects, demonstrating expertise in user-centered design and visual design.
- Proficiency in design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, or similar.
- Solid understanding of user research methodologies and usability testing.
- Excellent communication, collaboration, and presentation skills.
- Ability to work independently and manage multiple projects effectively in a remote setting.
- Experience with design systems and component-based design.
- A keen eye for detail and a passion for creating aesthetically pleasing and highly functional user interfaces.
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5
Customer Service Manager
MH1 Busaiteen, Muharraq
BHD60000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client is seeking a dedicated and experienced Customer Service Manager to lead their support team. This role is based at our office in Busaiteen, Muharraq, BH and requires on-site presence to effectively manage and mentor the team. You will be responsible for ensuring exceptional customer service delivery, resolving complex customer issues, and implementing strategies to enhance customer satisfaction and loyalty.
Key Responsibilities:
The ideal candidate will have a Bachelor's degree in Business Administration or a related field, or equivalent experience. A minimum of 5 years of experience in customer service, with at least 2 years in a supervisory or managerial role, is required. Proven experience in training and coaching customer service teams is essential. Excellent communication, interpersonal, and problem-solving skills are critical. The ability to motivate and lead a team is paramount. Familiarity with CRM systems and customer service software is expected.
Key Responsibilities:
- Manage and lead the day-to-day operations of the customer service department.
- Develop and implement customer service policies and procedures.
- Train and coach customer service representatives to ensure high performance and professional development.
- Monitor customer interactions and provide feedback to improve service quality.
- Handle escalated customer complaints and resolve them efficiently and effectively.
- Analyze customer feedback and service data to identify trends and areas for improvement.
- Collaborate with other departments to address customer issues and improve overall customer experience.
- Develop and manage departmental budgets.
- Ensure compliance with company standards and service level agreements.
- Stay up-to-date with industry best practices in customer service management.
The ideal candidate will have a Bachelor's degree in Business Administration or a related field, or equivalent experience. A minimum of 5 years of experience in customer service, with at least 2 years in a supervisory or managerial role, is required. Proven experience in training and coaching customer service teams is essential. Excellent communication, interpersonal, and problem-solving skills are critical. The ability to motivate and lead a team is paramount. Familiarity with CRM systems and customer service software is expected.
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6
Customer Service Manager
23238 Galali
BHD55000 Annually
WhatJobs
Posted 18 days ago
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Job Description
Our client, a reputable retail organization, is seeking an experienced and dynamic Customer Service Manager to oversee their operations in Sanad, Capital, BH . This role is crucial for ensuring exceptional customer satisfaction and building long-term client relationships. As the Customer Service Manager, you will lead a team of customer service representatives, setting performance standards, providing training, and fostering a culture of excellence. Your primary responsibilities will include managing daily customer service operations, handling escalated customer issues with professionalism and efficiency, and implementing strategies to improve customer retention and loyalty. You will analyze customer feedback and service data to identify trends and areas for improvement, developing and implementing new service policies and procedures. The ideal candidate will possess strong leadership qualities, excellent problem-solving skills, and a passion for delivering outstanding customer experiences. You will be responsible for performance management of the team, including setting KPIs, conducting performance reviews, and motivating staff. Experience in CRM software and customer service management tools is essential. Collaboration with other departments, such as sales and marketing, is key to ensuring a cohesive customer journey. We require a Bachelor's degree in Business Administration, Marketing, or a related field, with a minimum of 5 years of experience in customer service management. Exceptional interpersonal, communication, and conflict-resolution skills are paramount. The ability to train, mentor, and inspire a team is critical. This is an excellent opportunity for a motivated leader to drive customer satisfaction and contribute significantly to the company's success in the Sanad, Capital, BH area.
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7
Remote Customer Service Representative
205 BH Galali
BHD30000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is looking for a dedicated and empathetic Remote Customer Service Representative to join their growing, fully remote team. This position is a remote-first role, allowing you to work from anywhere within a compatible time zone. You will be the primary point of contact for customers, providing exceptional support and resolving inquiries via phone, email, and chat. Your responsibilities will include accurately documenting customer interactions, troubleshooting issues, processing orders and returns, and escalating complex problems to the appropriate departments.
Key Responsibilities:
Qualifications:
This fully remote position offers the convenience of working from home while contributing to a vital function within our organization. We provide comprehensive training and support to ensure your success. If you are passionate about helping others and thrive in an independent work environment, we encourage you to apply.
Key Responsibilities:
- Respond to customer inquiries and resolve issues promptly and professionally across multiple communication channels.
- Provide product and service information, guiding customers through solutions.
- Maintain accurate customer records and update information in the CRM system.
- Process customer orders, returns, and exchanges according to company policies.
- Identify and escalate priority issues to the relevant teams for swift resolution.
- Gather customer feedback and share insights with the team to improve service quality.
- Adhere to company service standards and contribute to a positive customer experience.
- Participate in ongoing training to stay updated on product knowledge and service procedures.
Qualifications:
- High school diploma or equivalent; associate's degree preferred.
- Proven experience in a customer service or client-facing role.
- Excellent communication and active listening skills.
- Strong problem-solving abilities and a customer-centric attitude.
- Proficiency with computers and common software applications.
- Ability to work independently and manage time effectively in a remote setting.
- Reliable internet connection and a dedicated quiet workspace.
- A positive and resilient demeanor, capable of handling challenging situations.
This fully remote position offers the convenience of working from home while contributing to a vital function within our organization. We provide comprehensive training and support to ensure your success. If you are passionate about helping others and thrive in an independent work environment, we encourage you to apply.
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8
Customer Service Team Lead
233 Amwaj Islands
BHD55000 Annually
WhatJobs
Posted 11 days ago
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Job Description
Our client is seeking an experienced and empathetic Customer Service Team Lead to manage their fully remote customer support operations. This role is instrumental in ensuring exceptional customer experiences by leading, training, and motivating a team of customer service representatives. You will be responsible for monitoring team performance, resolving escalated customer issues, implementing service improvements, and maintaining high standards of customer satisfaction. The ideal candidate will have a proven background in customer service management, strong leadership qualities, and excellent communication and problem-solving skills, with the ability to thrive in a remote work environment.
Key Responsibilities:
Qualifications:
Our client offers a competitive salary, benefits package, and the opportunity to lead a dedicated remote team, contributing significantly to customer loyalty and success.
Key Responsibilities:
- Lead, coach, and develop a team of remote customer service representatives.
- Monitor team performance metrics and provide regular feedback and coaching.
- Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolution.
- Develop and implement customer service policies and procedures to enhance customer satisfaction.
- Train new team members on product knowledge, service standards, and company procedures.
- Analyze customer feedback and service data to identify areas for improvement.
- Ensure adherence to service level agreements (SLAs) and quality standards.
- Foster a positive and collaborative team environment.
- Manage scheduling and workload distribution for the remote team.
- Collaborate with other departments to address customer needs and improve overall service delivery.
- Stay informed about company products, services, and policies to provide accurate information.
Qualifications:
- High school diploma or equivalent; Bachelor's degree in a related field is a plus.
- Minimum of 3-5 years of experience in customer service, with at least 1-2 years in a supervisory or team lead role.
- Demonstrated ability to lead and motivate a team.
- Excellent communication, interpersonal, and active listening skills.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in customer service software (e.g., Zendesk, Salesforce Service Cloud) and CRM systems.
- Ability to work independently, manage time effectively, and maintain productivity in a remote setting.
- Experience in a remote work environment is highly preferred.
- Familiarity with operations or market nuances near Jidhafs, Capital, BH can be beneficial but not required for this remote role.
Our client offers a competitive salary, benefits package, and the opportunity to lead a dedicated remote team, contributing significantly to customer loyalty and success.
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