196 Tourism jobs in Amwaj Islands
Remote Tourism Marketing Coordinator
Posted 9 days ago
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Director of Tourism Development & Strategy
Posted 1 day ago
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Key responsibilities include: developing and executing a comprehensive tourism strategy to increase visitor numbers and economic impact; identifying and developing new tourism products, experiences, and attractions; building and nurturing strong relationships with tourism stakeholders, including government agencies, businesses, and community groups; leading marketing and promotional campaigns to attract diverse traveler segments; conducting market research and analyzing tourism trends to inform strategic decisions; managing budgets and securing funding for tourism initiatives; overseeing the development of tourism infrastructure and visitor services; representing the organization at industry events and conferences; ensuring the sustainability and responsible growth of the tourism sector; and collaborating with cross-functional teams to integrate tourism development with broader regional economic goals. This position requires excellent leadership, communication, negotiation, and project management skills, along with a deep understanding of the global tourism landscape.
Location: Budaiya, Northern, BH. This is a Hybrid role, offering flexibility for remote strategic work while requiring on-site presence for key meetings, events, and stakeholder engagements.
Hospitality and Tourism Development Manager (Remote)
Posted 5 days ago
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Responsibilities:
- Identify and evaluate new opportunities for hospitality and tourism development, including potential projects, markets, and partnerships.
- Conduct in-depth market research and feasibility studies to assess the viability of proposed developments.
- Develop and implement strategic plans for the growth and enhancement of tourism products and services.
- Foster and maintain strong relationships with government bodies, tourism boards, industry stakeholders, and potential investors.
- Analyze tourism trends, market dynamics, and competitor activities to inform strategic decision-making.
- Develop innovative concepts for tourism experiences and hospitality ventures.
- Collaborate with internal teams and external partners on project conceptualization, planning, and implementation.
- Prepare comprehensive business cases, proposals, and presentations for new development initiatives.
- Oversee the financial aspects of development projects, including budgeting and forecasting.
- Promote sustainable tourism practices and contribute to the development of eco-friendly initiatives.
- Represent the organization at industry conferences, trade shows, and networking events.
- Stay abreast of global best practices, emerging trends, and technological advancements in the hospitality and tourism industry.
- Contribute to the development of marketing and branding strategies for new tourism destinations or products.
- Evaluate the performance of existing tourism assets and recommend improvements.
- Ensure alignment with the organization's strategic objectives and values.
- Bachelor's degree in Tourism Management, Hospitality Management, Business Administration, or a related field. Master's degree is a strong advantage.
- Minimum of 7 years of experience in hospitality management, tourism development, strategic planning, or a related field.
- Proven track record in identifying and developing new business opportunities within the tourism sector.
- Strong understanding of market analysis, feasibility studies, and business case development.
- Excellent strategic thinking, analytical, and problem-solving skills.
- Exceptional communication, negotiation, and interpersonal skills.
- Demonstrated ability to build and maintain strong relationships with diverse stakeholders.
- Proficiency in research methodologies and data analysis.
- Experience in sustainable tourism practices is highly desirable.
- Ability to work independently and manage multiple projects in a remote environment.
- Knowledge of international tourism markets and trends.
- Proficiency in presentation software and data visualization tools.
- Passion for travel, culture, and creating exceptional guest experiences.
Remote Hospitality & Tourism Business Development Manager
Posted 19 days ago
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Lead Hospitality and Tourism Experience Designer (Remote)
Posted 5 days ago
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Responsibilities:
- Design and develop innovative hospitality and tourism experiences.
- Create detailed customer journey maps and service blueprints.
- Conduct user research and analyze feedback to identify experience opportunities.
- Collaborate with cross-functional teams to implement experience designs.
- Develop creative concepts for guest engagement and personalization.
- Identify and map key moments of truth within the customer journey.
- Ensure seamless integration of digital and physical guest touchpoints.
- Champion user-centered design principles throughout the organization.
- Stay informed about industry trends and best practices in experience design.
- Present design concepts and strategies to stakeholders effectively.
- Bachelor's degree in Hospitality Management, Tourism, Design, Psychology, or a related field.
- Minimum of 6 years of experience in experience design, service design, or a related role, preferably in hospitality or tourism.
- Proven ability to design and deliver exceptional customer experiences.
- Strong understanding of user research, journey mapping, and service blueprinting.
- Excellent creativity, conceptual thinking, and problem-solving skills.
- Proficiency in design thinking methodologies.
- Strong communication, presentation, and interpersonal abilities.
- Experience working in a remote or distributed team environment.
- Passion for travel and creating outstanding guest satisfaction.
- Portfolio showcasing relevant experience design projects is required.
Remote Senior Experience Designer - Hospitality & Tourism Tech
Posted 20 days ago
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Responsibilities:
- Lead the design process for digital products and services within the hospitality and tourism sector.
- Conduct user research, including interviews, surveys, and usability testing, to gain insights into user needs and behaviors.
- Create user personas, journey maps, wireframes, prototypes, and high-fidelity UI designs.
- Collaborate with product managers and stakeholders to define product requirements and design solutions.
- Work closely with front-end developers to ensure accurate implementation of designs.
- Iterate on designs based on user feedback, A/B testing, and performance data.
- Develop and maintain design systems and style guides to ensure consistency across products.
- Stay current with industry trends, emerging technologies, and best practices in UX/UI design.
- Present design concepts and rationale to cross-functional teams and stakeholders.
- Advocate for the user throughout the product development lifecycle.
- Contribute to a culture of design excellence and innovation within the company.
Qualifications:
- Bachelor's degree in Design, HCI, Computer Science, or a related field.
- Minimum of 7 years of experience in UX/UI design, with a focus on digital product design.
- Proven experience designing for mobile and web applications, preferably within the hospitality or tourism industry.
- Strong portfolio showcasing a range of design projects, demonstrating expertise in user-centered design and visual design.
- Proficiency in design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, or similar.
- Solid understanding of user research methodologies and usability testing.
- Excellent communication, collaboration, and presentation skills.
- Ability to work independently and manage multiple projects effectively in a remote setting.
- Experience with design systems and component-based design.
- A keen eye for detail and a passion for creating aesthetically pleasing and highly functional user interfaces.
Customer Service Manager
Posted 4 days ago
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Key Responsibilities:
- Manage and lead the day-to-day operations of the customer service department.
- Develop and implement customer service policies and procedures.
- Train and coach customer service representatives to ensure high performance and professional development.
- Monitor customer interactions and provide feedback to improve service quality.
- Handle escalated customer complaints and resolve them efficiently and effectively.
- Analyze customer feedback and service data to identify trends and areas for improvement.
- Collaborate with other departments to address customer issues and improve overall customer experience.
- Develop and manage departmental budgets.
- Ensure compliance with company standards and service level agreements.
- Stay up-to-date with industry best practices in customer service management.
The ideal candidate will have a Bachelor's degree in Business Administration or a related field, or equivalent experience. A minimum of 5 years of experience in customer service, with at least 2 years in a supervisory or managerial role, is required. Proven experience in training and coaching customer service teams is essential. Excellent communication, interpersonal, and problem-solving skills are critical. The ability to motivate and lead a team is paramount. Familiarity with CRM systems and customer service software is expected.
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Customer Service Manager
Posted 18 days ago
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Remote Customer Service Representative
Posted 2 days ago
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Key Responsibilities:
- Respond to customer inquiries and resolve issues promptly and professionally across multiple communication channels.
- Provide product and service information, guiding customers through solutions.
- Maintain accurate customer records and update information in the CRM system.
- Process customer orders, returns, and exchanges according to company policies.
- Identify and escalate priority issues to the relevant teams for swift resolution.
- Gather customer feedback and share insights with the team to improve service quality.
- Adhere to company service standards and contribute to a positive customer experience.
- Participate in ongoing training to stay updated on product knowledge and service procedures.
Qualifications:
- High school diploma or equivalent; associate's degree preferred.
- Proven experience in a customer service or client-facing role.
- Excellent communication and active listening skills.
- Strong problem-solving abilities and a customer-centric attitude.
- Proficiency with computers and common software applications.
- Ability to work independently and manage time effectively in a remote setting.
- Reliable internet connection and a dedicated quiet workspace.
- A positive and resilient demeanor, capable of handling challenging situations.
This fully remote position offers the convenience of working from home while contributing to a vital function within our organization. We provide comprehensive training and support to ensure your success. If you are passionate about helping others and thrive in an independent work environment, we encourage you to apply.
Customer Service Team Lead
Posted 11 days ago
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Key Responsibilities:
- Lead, coach, and develop a team of remote customer service representatives.
- Monitor team performance metrics and provide regular feedback and coaching.
- Handle escalated customer inquiries and complaints, ensuring timely and satisfactory resolution.
- Develop and implement customer service policies and procedures to enhance customer satisfaction.
- Train new team members on product knowledge, service standards, and company procedures.
- Analyze customer feedback and service data to identify areas for improvement.
- Ensure adherence to service level agreements (SLAs) and quality standards.
- Foster a positive and collaborative team environment.
- Manage scheduling and workload distribution for the remote team.
- Collaborate with other departments to address customer needs and improve overall service delivery.
- Stay informed about company products, services, and policies to provide accurate information.
Qualifications:
- High school diploma or equivalent; Bachelor's degree in a related field is a plus.
- Minimum of 3-5 years of experience in customer service, with at least 1-2 years in a supervisory or team lead role.
- Demonstrated ability to lead and motivate a team.
- Excellent communication, interpersonal, and active listening skills.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in customer service software (e.g., Zendesk, Salesforce Service Cloud) and CRM systems.
- Ability to work independently, manage time effectively, and maintain productivity in a remote setting.
- Experience in a remote work environment is highly preferred.
- Familiarity with operations or market nuances near Jidhafs, Capital, BH can be beneficial but not required for this remote role.
Our client offers a competitive salary, benefits package, and the opportunity to lead a dedicated remote team, contributing significantly to customer loyalty and success.