1 271 Vessel IT Support jobs in Bahrain

Help Desk Specialist

BHD10000 - BHD12000 Y Script for Information Technology CO WLL

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Job Description

About the Role:

We are seeking a highly skilled Help Desk Specialist to join our IT team. The ideal candidate will be responsible for managing and supporting the company's IT infrastructure, including desktops, servers, and computer peripherals. This role requires strong technical expertise, problem-solving skills, and the ability to ensure uninterrupted operations of critical systems.

Key Responsibilities:

  • Provide administrative support for Microsoft Windows Servers within the Data Centre.
  • Manage Microsoft Domain Controller, Exchange, and Microsoft 365 services.
  • Diagnose and troubleshoot server, network, and end-user issues.
  • Administer endpoint security, antivirus, firewalls, and patch management.
  • Manage routers, switches, IP telephony, and access control systems.
  • Oversee and maintain CCTV, NVR systems, and IP cameras.
  • Configure, deploy, and maintain servers; apply updates and security patches.
  • Handle data backup and recovery solutions, including tape library verification.
  • Manage Active Directory accounts, file shares, permissions, and group policies.
  • Maintain IT asset records, licenses, and hardware warranty details.
  • Provide daily user support for desktops, laptops, printers, phones, and networks.
  • Conduct routine system audits, backups, and security reviews.
  • Coordinate with vendors for IT equipment procurement and hardware issue resolution.

Requirements:

  • Proven experience in IT support, system administration, and network management.
  • Strong knowledge of Microsoft Windows Server, Active Directory, Exchange, and Microsoft 365.
  • Experience with routers, switches, firewalls, and network troubleshooting.
  • Hands-on experience with CCTV, IP cameras, and access control systems.
  • Knowledge of server backups, security, and performance monitoring.
  • Excellent problem-solving skills and ability to prioritize incidents.
  • Strong communication and vendor management skills.

Job Type: Full-time

Pay: BD BD per month

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Help Desk Specialist

BHD60000 - BHD120000 Y Wajda International Technology Services

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HELP DESK Specialist

Job Description

  • Provide administrative support for Microsoft Windows Servers within the SIU & PP Data Centre.
  • Manage and maintain Microsoft Domain Controller & Exchange environments.
  • Administer Microsoft 365 services and user accounts.
  • Diagnose and troubleshoot server-related issues.
  • Oversee and manage server backup solutions.
  • Administer Traps Antivirus and ensure endpoint security.
  • Coordinate with local vendors for IT equipment procurement as needed.
  • Follow up with vendors to resolve hardware issues and ensure timely delivery and service level compliance.
  • Conduct regular assessments of server configurations, performance, and security posture.
  • Manage network devices, Routers and Switches.
  • Maintain and support Access Control Systems.
  • Manage and troubleshoot CCTV systems and IP cameras.
  • Configure and deploy servers as required.
  • Apply system updates, security patches, and service packs consistently.
  • Maintain licenses, and hardware warranty records.
  • Handle Exchange server configuration, monitor queue sizes, resource usage, Active Directory settings, DHCP,

Domain Controller setups, and analyzing server logs.

  • Maintain UPS systems for power continuity.
  • Identify and mitigate single points of failure within the infrastructure.

Kingdom of Bahrain الـبـحـــريــن مـمــلـكــة

النيـــابـــة الــعــامـــة Prosecution Public

  • Monitor system capacity and performance to preempt potential issues.
  • Verify proper operation of the tape library for data backup.
  • Ensure reliable configuration and operation of all IT hardware and software systems.
  • Keep internal IT infrastructure current and secure.
  • Install new systems and perform upgrades based on organizational needs.
  • Maintain up-to-date network security measures including antivirus, firewalls, and patch management.
  • Oversee data storage solutions and implement reliable backup and recovery procedures.
  • Maintain uninterrupted operations of all SIU servers, routers, switches, and IP telephony systems.
  • Handle daily end-user support requests and technical issues.
  • Ensure continuous functionality of the NVR system and IP cameras.
  • Troubleshoot and maintain network equipment and connected peripherals.
  • Apply the latest security and firmware updates.
  • Monitor server logs and responds proactively to performance issues.
  • Set up and manage user accounts within Active Directory.
  • Troubleshoot hardware and software problems, prioritize incidents, and document resolutions.
  • Manage and support file server shares and access permissions.
  • Perform administrative tasks such as user and group management, security policy enforcement, group policy

management, print services, and monitoring system logs.

  • Monitor the health of data center infrastructure using monitoring tools and address hardware issues

promptly; assist with server provisioning and maintenance.

  • Support internal infrastructure, including desktops, laptops, servers, printers, firewalls, phones, and ensure

proper functioning of internet, intranet, LANs, WANs, and network segments.

  • Conduct routine system audits, including regular backups and security reviews.

Job Type: Full-time

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IT Help Desk Support

BHD9000 - BHD12000 Y VAM Systems

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Job Description

Job Description
VAM Systems
is currently looking for
Helpdesk Technicians
for our
Bahrain
operations with the following skillsets & terms and conditions:

Required Skills:

  • Technicians that can support and solve IT issues remotely and on site
  • Must be Fluent in Arab and English.

Terms and conditions
Joining time frame: days)

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IT Help Desk Specialist

BHD8000 - BHD12000 Y Tech Bay IT Solutions

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Job Description

Company Description

Tech Bay IT Solutions is your trusted partner for comprehensive IT services, delivering tailored solutions to meet the evolving needs of your business. Our skilled team and innovative mindset ensure seamless IT operations, advanced security, and optimized efficiency—allowing you to focus on achieving your core objectives. We specialize in workflow automation, AI-driven solutions, Fawateer EFTS integration, and Customer Relationship Management (CRM), among others. Whether you're looking to streamline operations or embrace smart technologies, Tech Bay provides the necessary tools and support.

Role Description

This is a full-time, on-site role for an IT Help Desk Specialist located in Manama. The IT Help Desk Specialist will be responsible for providing technical support to users, troubleshooting hardware and software issues, managing network administration tasks, ensuring network security, and delivering excellent customer service. Daily tasks will include responding to and resolving support tickets, configuring and maintaining computer systems, and assisting with IT-related projects.

  1. Provide administrative support for Microsoft Windows Servers, Domain Controller, Exchange, and Microsoft 365.
  2. Diagnose, troubleshoot, and resolve server, network, and end-user issues.
  3. Manage backups, data recovery, and ensure endpoint security (Antivirus, firewalls, patch management).
  4. Administer Active Directory, user accounts, group policies, and security policies.
  5. Configure, deploy, and maintain servers, routers, switches, IP telephony systems, and access control systems.
  6. Support and maintain CCTV systems, NVRs, IP cameras, UPS, and other IT hardware.
  7. Monitor server capacity, performance, and logs to proactively address issues.
  8. Maintain licenses, warranty records, and coordinate with vendors for procurement and service compliance.
  9. Perform system updates, security patches, audits, and ensure infrastructure reliability and security.
  10. Support internal IT infrastructure including desktops, laptops, printers, and network connectivity (LAN/WAN).
  11. Document incidents, resolutions, and maintain up-to-date network/security measures.

Qualifications & Skills:

  • Education:
    Bachelor's degree in Computer Science, IT, or related field. Relevant certifications are a plus.
  • Experience:
    Minimum
    4 years
    in IT infrastructure, server administration, and network support.
  • Technical Skills:
    Windows Server, Active Directory, Exchange, Microsoft 365
    .
  • Server setup, backups, security patches, and troubleshooting.
  • Routers, switches, LAN/WAN, firewalls, endpoint security (Antivirus/Traps).
  • CCTV, NVR, IP telephony, access control, UPS, and storage solutions.
  • Other Skills:
    Vendor coordination, incident management, documentation, and network security awareness.
This advertiser has chosen not to accept applicants from your region.

IT Help Desk Specialist

BHD20000 - BHD30000 Y GFB Solutions

Posted today

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Job Description

About the Role

Provide technical support and ensure smooth IT operations across desktops, servers, networks, and peripherals.

Key Responsibilities

  • L1/L2 support (desktops, laptops, printers, peripherals)
  • Administer Windows Servers, Active Directory, Exchange
  • Manage Microsoft 365 accounts/services
  • Perform updates, patching, and backups
  • Configure/support routers, switches, basic network services
  • Troubleshoot & maintain CCTV, access control, NVR/IP cameras
  • Monitor performance/logs and act proactively
  • Maintain endpoint protection/AV and general IT security
  • Coordinate with vendors (procurement, warranty, repairs)
  • Document issues, resolutions, and service records

Qualifications & Skills

  • Bachelors in CS/CE or related field
  • 2–4 years in IT support/helpdesk
  • Hands-on with AD, Exchange, M365, Windows Servers
  • Basic networking (routers, switches, DHCP, DNS)
  • Experience with CCTV/access control is a plus
  • Familiar with endpoint security and patching
  • Strong troubleshooting & communication
  • Certifications (Azure Admin, CompTIA, CCNA) are a plus

How to Apply

Send CV + certificates to 

with subject: 
IT Help Desk Specialist

.

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technical support officer

BHD12000 - BHD36000 Y Era Projects

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Job Description

Job description:

We are seeking a knowledgeable and motivated IT Specialist to manage and support our company's technology infrastructure. The successful candidate will play a key role in maintaining systems, resolving IT issues, and supporting digital transformation across the organization.

Key Responsibilities:

  • Install, configure, and maintain hardware and software systems (computers, networks, printers, etc.)
  • Monitor system performance and troubleshoot issues
  • Provide technical support to staff onsite and remotely
  • Maintain network security and data protection protocols
  • Perform regular backups and disaster recovery procedures
  • Manage user accounts, permissions, and access controls
  • Support implementation of new applications and upgrades
  • Maintain IT documentation and asset inventory
  • Coordinate with vendors for equipment or service support

Required Skills and Qualifications:

  • Bachelor's degree in Information Technology, Computer Science, or related field
  • Proven experience as an IT Specialist, IT Support Technician, or similar role
  • Strong knowledge of Windows/Mac OS, Microsoft Office Suite, and networking fundamentals
  • Experience with hardware troubleshooting and repair
  • Familiarity with cybersecurity principles and best practices
  • Excellent problem-solving, communication, and organizational skills
  • Ability to work independently and in a team environment
  • Certifications such as CompTIA A+, Network+, Microsoft Certified IT Professional (MCITP) are a plus

Interested Candidates can share their CVS here :

Job Types: Full-time, Permanent

Pay: BD BD per month

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Technical Support Specialist

21102 Muharraq, Muharraq BHD50000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is looking for a dedicated and technically adept Technical Support Specialist to join their growing Customer Service & Helpdesk team. This fully remote role involves providing first-line technical assistance and support to end-users, addressing inquiries and resolving technical issues efficiently and effectively. The ideal candidate will possess excellent problem-solving skills, a strong understanding of computer hardware and software, and outstanding customer service abilities. You will be responsible for diagnosing and resolving technical hardware and software issues, responding to support tickets, and documenting solutions.

Key Responsibilities:
  • Respond to customer support requests via phone, email, and chat in a timely and professional manner.
  • Diagnose and resolve technical hardware and software issues, including operating system problems, network connectivity issues, and application errors.
  • Guide end-users through problem-solving processes and provide step-by-step solutions.
  • Install, configure, and troubleshoot computer hardware, software, systems, networks, printers, and scanners.
  • Maintain a detailed record of customer interactions and issues resolved in the helpdesk system.
  • Escalate complex issues to higher-level support teams when necessary.
  • Create and update knowledge base articles and support documentation.
  • Provide ongoing support and training to end-users on new software and technologies.
  • Identify trends in technical issues and provide feedback to development and IT teams for potential improvements.
  • Ensure customer satisfaction by providing responsive and effective technical support.
This is a fully remote position. Candidates must have a stable internet connection and a dedicated workspace. We are seeking individuals with a passion for technology and helping others, with at least 2 years of experience in technical support or a related IT role. Certifications such as CompTIA A+ or equivalent are a plus. Excellent communication skills, both written and verbal, are essential for interacting with a diverse user base. The ability to work independently and manage workload effectively in a remote environment is critical for success in this role supporting users globally, including those located in Muharraq, Muharraq, BH .
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Technical Support Specialist

1101 Manama, Capital BHD18 Hourly WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is a leading technology solutions provider seeking a highly motivated and customer-focused Technical Support Specialist to manage their client interactions and provide expert assistance. This is an on-site position based in **Manama, Capital, BH**. The successful candidate will be the primary point of contact for clients experiencing technical issues, ensuring timely and effective resolution. Responsibilities include troubleshooting hardware and software problems, diagnosing and resolving network connectivity issues, and guiding users through step-by-step solutions. You will also be responsible for documenting all support interactions, maintaining a comprehensive knowledge base of common issues and their resolutions, and escalating complex problems to higher-level support teams when necessary. A key aspect of this role is providing excellent customer service, demonstrating patience, empathy, and a commitment to client satisfaction. You will need to effectively communicate technical information to both technical and non-technical users. The ideal candidate will have a strong understanding of operating systems (Windows, macOS), common office applications, and basic networking concepts. Experience with CRM systems and ticketing software is a plus. A Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience, is preferred. You should possess excellent problem-solving skills, a keen eye for detail, and the ability to work under pressure. This role is perfect for someone who enjoys helping others and thrives in a dynamic support environment. Join a company that values its employees and offers opportunities for professional growth. Your contribution will be vital in ensuring our clients' seamless technological experience.
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Technical Support Specialist

78901 Muharraq, Muharraq BHD55000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is seeking a highly motivated and customer-focused Technical Support Specialist to join their dynamic team, operating in a fully remote capacity. This role is fundamental to ensuring our clients receive timely and effective assistance with their technical inquiries and issues. You will be the first point of contact for users, providing troubleshooting, guidance, and resolution across a range of hardware, software, and network problems. The ideal candidate will possess excellent communication and problem-solving skills, a patient demeanor, and a strong technical aptitude. Responsibilities will include:
  • Responding to customer support requests via phone, email, and chat.
  • Diagnosing and resolving technical hardware and software issues.
  • Guiding users through step-by-step solutions.
  • Escalating unresolved issues to the appropriate internal teams.
  • Documenting all support interactions and resolutions in the CRM system.
  • Maintaining a high level of customer satisfaction.
  • Assisting with user account management and system configurations.
  • Providing feedback to product development teams on common issues and user needs.
  • Keeping up-to-date with product updates and technical changes.

A High School Diploma or equivalent is required; an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field is a strong advantage. Proven experience in a technical support role is essential. Proficiency in troubleshooting common operating systems (Windows, macOS) and familiarity with networking concepts are necessary. Excellent interpersonal skills and the ability to explain technical concepts to non-technical users are paramount. This remote position requires a dedicated individual with strong organizational skills and the ability to manage their workload effectively while working independently. Join us to provide exceptional support and contribute to a positive user experience.
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Technical Support Specialist

222 Tubli BHD50000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is looking for a skilled and customer-focused Technical Support Specialist to provide remote assistance to their user base. This critical role involves diagnosing and resolving technical issues across a range of hardware, software, and network systems. You will be the first point of contact for users experiencing technical difficulties, providing timely and effective solutions through various communication channels, including phone, email, and chat. The Technical Support Specialist will be responsible for troubleshooting complex problems, escalating issues when necessary, and documenting solutions and procedures. A strong understanding of operating systems, common software applications, and basic networking concepts is essential. The ideal candidate will possess excellent problem-solving skills, a patient and empathetic demeanor, and the ability to clearly explain technical concepts to non-technical users. This is a fully remote position, requiring a dedicated workspace, reliable internet connection, and the ability to work independently while managing multiple support tickets. You will contribute to maintaining high levels of customer satisfaction by ensuring prompt and accurate resolution of technical queries. Continuous learning and staying updated with new technologies are vital for success in this role. We are seeking a proactive individual who can identify recurring issues and suggest improvements to our support processes and documentation. This is an excellent opportunity to utilize your technical expertise in a remote setting and contribute to a positive user experience.
Responsibilities:
  • Provide remote technical support to end-users via phone, email, and chat.
  • Diagnose and resolve hardware, software, and network-related issues.
  • Install, configure, and maintain software and hardware.
  • Escalate complex issues to higher-level support teams when necessary.
  • Document technical issues, solutions, and support procedures.
  • Maintain accurate records of support interactions and resolutions.
  • Contribute to the development of knowledge base articles.
  • Ensure a high level of customer satisfaction through effective support.
Qualifications:
  • Proven experience in a technical support or helpdesk role.
  • Strong knowledge of Windows and macOS operating systems.
  • Familiarity with common productivity software and applications.
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
  • Excellent troubleshooting and problem-solving skills.
  • Outstanding communication and customer service abilities.
  • Ability to work independently and manage time effectively in a remote environment.
  • Relevant certifications (e.g., CompTIA A+, Network+) are a plus.
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