331 Waiter Waitress Wyndham Grand Manama Bahrain jobs in Bahrain
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
- Handling inbound customer calls, emails, and chat messages in a timely and professional manner.
- Providing accurate information about products, services, and company policies.
- Troubleshooting and resolving customer issues and complaints with empathy and efficiency.
- Processing orders, requests, and
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and live chat.
- Troubleshoot and resolve customer issues, escalating complex problems to appropriate departments when necessary.
- Provide accurate information about products, services, and company policies.
- Maintain detailed records of customer interactions, transactions, comments, and complaints in the CRM system.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Process orders, forms, applications, and requests.
- Follow communication procedures, guidelines, and policies.
- Identify opportunities to improve customer service processes and contribute to team goals.
- Participate in regular team meetings and training sessions, both remotely and in-office.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Proven customer support experience or experience as a client service representative.
- Excellent active listening, verbal, and written communication skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Proficiency in using computers and common software applications, including CRM software.
- Patience and empathy when dealing with customers.
- Strong problem-solving skills and the ability to think on your feet.
- Adaptability to changing priorities and customer needs.
- Must be able to commute to the office location as per the hybrid schedule.
- Previous experience in a call center or similar customer-facing role is advantageous.
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Respond to customer inquiries via phone, email, chat, and other communication channels.
- Provide accurate information about products, services, pricing, and promotions.
- Process orders, forms, applications, and requests efficiently.
- Resolve customer complaints and issues in a professional and timely manner.
- Identify customer needs and help customers find the right solutions.
- Escalate complex issues to the appropriate departments or supervisors.
- Maintain customer records by updating
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Respond to customer inquiries via phone, email, and other communication channels.
- Provide information about products and services, pricing, and availability.
- Process customer orders, requests, and payments accurately.
- Resolve customer complaints and issues in a timely and professional manner.
- Maintain customer records and update
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information about products and services, resolving customer issues effectively.
- Process customer orders, requests, and complaints efficiently.
- Identify customer needs and help customers find the right solutions.
- Maintain customer records and update
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Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide information about products, services, and policies.
- Resolve customer complaints and issues efficiently and effectively.
- Process orders, applications, or requests as needed.
- Maintain accurate customer records in the CRM system.
- Escalate complex issues to the appropriate team or supervisor.
- Follow communication procedures, guidelines, and policies.
- Gather customer feedback and share it with relevant departments.
- Strive to achieve excellent customer satisfaction ratings.
- High school diploma or equivalent.
- Previous experience in customer service or a related field preferred.
- Excellent communication and interpersonal skills.
- Patience, empathy, and a customer-focused attitude.
- Ability to multitask and manage time effectively.
- Proficiency in basic computer applications and CRM software.
- Strong problem-solving skills.
- Ability to work as part of a team.
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Respond to customer inquiries via phone, email, and in person.
- Troubleshoot and resolve customer product and service issues.
- Process orders, returns, and exchanges accurately.
- Provide information about products, services, and company policies.
- Maintain detailed records of customer interactions and transactions.
- Escalate complex issues to appropriate departments when necessary.
- Strive to achieve high levels of customer satisfaction.
- Collaborate with team members to improve service quality.
Qualifications:
- Previous experience in customer service or a related role.
- Excellent verbal and written communication skills.
- Strong listening and problem-solving abilities.
- Patience and a customer-centric attitude.
- Ability to multitask and manage time effectively.
- Proficiency in using CRM software and standard office applications.
- High school diploma or equivalent; associate's degree is a plus.
- Familiarity with consumer electronics is beneficial.