4 Wyndham Grand Manama jobs in Al Juffair
Food and Beverage Supervisor - Wyndham Grand
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Job Description
Job Summary
The Food and Beverage Supervisor is responsible for overseeing the service in the Food & Beverage Outlets.He/she is also responsible for assisting the manager with training, motivating, and coaching the staff, and monitoring expenses and controlling labor costs.
Education & Experience
- High School diploma or equivalent and/or experience in a related field preferred.
- At least 1 year of progressive experience in a hotel or a related field required.
- Previous supervisory responsibility preferred in Fine Dining concept.
Physical Requirements
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Maintain a friendly and warm demeanor at all times.
Fundamental Requirements
- Employees must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and fellow employees.
- Ensure work areas are properly stocked and prepare requisitions as needed.
- Ensure work areas are neat and clean.
- Check that trays and tables are set to standards.
- Ensure quality control of all menus with regards to cleanliness and appearance.
- Assist in the outlets when necessary.
- Ensure that tables are cleared promptly.
- Ensure proper settlement of checks.
- Ensure orders are delivered on time.
- Ensure food quality.
- Ensure communication with oncoming shift.
- Handling guest complaints or special requests, communicate to management when necessary.
- Be capable of training and performing all duties required of all food and beverage outlet employees.
- Hold pre-meal meetings daily to monitor service and promote up selling.
- Check staffing levels and adjust according to business demand.
- Requisition linen as needed.
- Ensure property is free of trays and trash.
- Control payroll cost in food and beverage outlets.
- Ensure overall guest satisfaction.
**COMPANY OVERVIEW**:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.
We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.
Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.
**Job Location**: Wyndham Grand Manama, Building
Waiter/waitress - Ramada By Wyndham Manama City
Posted today
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Job Description
**Job Summary**:
The Waiter/Waitress will contribute to the performance of the hotel by implementing the sequence service to ensure guest satisfaction. He/She is responsible for taking orders and ensures that customers are enjoying their meals. He/she takes action to correct any problems and communicates with customers to resolve complaints, and ensuring proper bread/food and beverage serving and clearing according to set procedures and utmost hygiene standards.
**Education & Experience**:
- High School diploma or equivalent
- 1-2 years of experience in customer service in a similar role
- Fluency in English; Arabic is a plus
**General Requirements**:
- Greet customers with a smile upon their arrival or when seated.
- Arrange table set-ups before and after each customer according to the hotel set standards.
- Prepare and sell cocktails, coffee and tea drinks by following prescribed recipes and preparation techniques.
- Present customers upon arrival with the menu, assist in their item selection, take orders and serve food and beverage in a timely manner.
- To be active on the floor, interact with the customer and check their satisfaction.
- Bid farewell for the customers while leaving the restaurant.
- Obtains and maintains knowledge of all menu items
**Fundamental Requirements**:
- Follow the opening and closing checklist
- Clean and polish the restaurant’s equipment, glassware, crockery, cutlery and chinaware using the defined methods to guarantee proper maintenance.
- Ensure proper cleanliness and organization of all work areas to facilitate customer service.
- Checking condiments expiry date prior to cleaning and replenishing the ones on the tables and counting the dirty table linen and placing them in the laundry basket.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Responsible for doing all preparations before and during the service, like preparing tables and polish cutlery.
- Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glasswork etc.
- Have an extensive knowledge of the menu’s and other F&B outlets.
- Serving in either conference rooms or F&B outlets if required.
- Taking orders from the guests, explaining the menu and advising the guest on their decision making.
- Liaising with management for advice if required.
- Communicating with the kitchen about the orders and being very clear about special wishes of guests.
- Consistently upsell of food and beverages and making guests aware of promotions
**COMPANY OVERVIEW**:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
**Job Location**: Ramada Manama City Center, Building 3236, Road 4654, Block 346, Al Seef District, Manama, N/A N/A
Employment Status: Full-time
**Employment Disclaimer
Sales Manager - Ramada By Wyndham Manama City
Posted today
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Job Description
**Job Summary**:
The Sales Manager is responsible for effectively soliciting and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting and closing on assigned accounts/territory to positively impact hotel revenues. The Sales Manager is responsible for an increase in transient room revenue by increasing production of existing accounts. He/she is also responsible for month-end reporting and tracking of account production.
**Education & Experience**:
- At least 3+ years of progressive experience in similar positions.
- Excellent computer skills.
- Great presentation skills.
- Original and creative thinking.
- Must be effective at listening, understanding, and clarifying the concerns and issues raised by the team, customers, and colleagues.
- Demonstrate ability to multi-task, prioritize and meet simultaneous deadlines with continual attention to detail.
- Team player with strong work ethic.
***Fundamental Requirements**:
- Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
- Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.
- Meet or exceed set goals.
- Operate the Sales Department within established sales expense budget.
- Initiate and follow up on leads.
- Maintain and participate in an active sales solicitation program.
- Monitor production of all top accounts and evaluate trends within your market.
- Regularly contact existing accounts based on the tracing frequencies of the account coverage requirements.
- Meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing.
- Invite clients to the hotel for entertainment, lunches, tours and site inspections.
- Assist in implementing special promotions relating to direct sales segments.
- Assist in the preparation of required reports in a timely manner.
- Be familiar with all Wyndham sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR).
**General Requirements**:
- Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
- Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
- Meet and greet onsite contacts.
- Develop networking opportunities through active participation in community and professional associations, activities and events.
- Review meeting planner evaluations with the Director of Sales & Marketing to ensure that issues receive follow-up.
- Entertain clients.
- Handle inquiries.
- Conduct research on client room nights/revenue performance, prepare account performance reports quarterly and annually, conduct semi-annual account review meetings with account representatives.
**COMPANY OVERVIEW**:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
**Job Location**: Ramada Manama City Center, Building 3236, Road 4654, Block 346, Al Seef District, Manama, N/A N/A
Employment Status: Full-time
**Employment Disclaimer**
This job has been sourced from an external job board.
Mason - Wyndham Garden Manama
Posted today
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Job Description
**Job Summary**:
The Mason is responsible for skilled mansory work, maintain and repair civil job around the hotel and public area. He is also responsible to carry out tiles grouting and blocking and other assigned civil works. Patch and replace bricks or stonework.
**Education & Experience**:
- High School diploma or equivalent and/or experience in a hotel or a related field required.
- At least one year of progressive experience in a hotel or related field preferred.
- Trade school and/or College course work in related field helpful.
**Physical Requirements**:
- Flexible and long hours sometimes required.
- Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects
**General Requirements**:
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
**Fundamental Requirements**:
- Make repairs to hotel air conditioning system: change filters, clean coils, replace motors.
- Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.).
- Take required readings on equipment.
- Test cooling tower and record readings.
- Replace and program televisions as needed.
- Replace light switches, receptacles, light bulbs and fixtures.
- Perform furniture repair.
- Replace and repair pumps.
- Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc).
- Understand and be able to read blueprints and wiring diagrams.
- Trace and repair all types of water lines.
- Troubleshoot and repair kitchen equipment.
- Maintain repair and preventive maintenance records.
- Perform and maintain work to local, state and Federal codes.
- Test, clean and repair swimming pools and spas.
- Paint designated areas.
- Repair and finish sheet rock.
- Repair all types of wall coverings.
- Repair and program hotel electronic lock system.
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