Housekeeping Floor Supervisor

Manama, Capital Hilton

Posted 12 days ago

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Job Description

Housekeeping Floor Supervisor

Housekeeping Floor Supervisor

**What will I be doing?**
As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:

- Allocate work duties to Team Members
- Perform routine inspections of all check out rooms and spot checks of all occupied rooms
- Report and follow up on any maintenance defects or other issues
- Inspect, routinely, service areas, store rooms and corridors
- Schedule and supervise deep cleaning and any other projects
- Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
- Manage, efficiently, stock control and the maintenance of equipment
- Provide excellent Guest service, including VIP and other special requirements
- Ensure the adherence to hotel brand standards at all times

**What are we looking for?**
Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Previous experience in a Housekeeping supervisory role
- A successful track record of managing a team
- Strong organizational and analytic skills
- An attention to details
- Strong communication skills
- A passion for delivering exceptional levels of guest service
- Proficiency, preferred, with computers and computer programs, including Microsoft Office

**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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Cleaning & Housekeeping Supervisor

Manama, Capital ERA PROJECTS

Posted today

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Job Description

**Job Description**:

- Train housekeepers on cleaning activities
- Oversee staff on a daily basis and briefing the staff for daily tasks
- Check apartments and common areas, including staircase and lounge areas, for cleanliness
- Schedule shifts and arrange for replacements in cases of absence
- Establish and educate staff on cleanliness, tidiness and hygiene standards
- Motivate team members and resolve any issues that occur on the job
- Respond to customer complaints and special requests
- Monitor and replenish cleaning products stock
- Participate in large cleaning projects as required
- Ensure compliance with safety and sanitation policies in all areas

**Requirements**:

- Work experience in a similar role especially in Hotel Industry (GCC Experience will be an added advantage)
- Hands-on experience with cleaning and maintenance tasks for large organizations
- Ability to use industrial cleaning equipment and products
- Excellent organizational and team management skills
- Must have a valid Bahrain Driving License
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Housekeeping Supervisor - Ramada By Wyndham Manama

Manama, Capital Wyndham Hotels & Resorts

Posted today

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Job Description

Ramada by Wyndham Manama City Centre is now seeking a Housekeeping Supervior to join our team in Bahrain.

**Job Summary**:
The housekeeping supervisor is responsible for helping the Executive Housekeeper ensuring the operation of the housekeeping and laundry department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

**Education & Experience**:

- Proven experience as a Housekeeping Supervisor or similar role
- Ability to use industrial cleaning equipment and products
- Excellent organizational and team management skills
- Stamina to handle the physical demands of the job
- Flexibility to work various shifts, including evenings and weekends
- High school diploma is a plus

**Fundamental Requirements**:

- Ensure that team members are at all times attentive, friendly, helpful and courteous to all guests, managers and fellow team members.
- Inspect Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
- In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
- Oversee the closing of the floors at the end of the day ensuring the Room Attendants’ carts are clean and restocked.
- Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
- Maintain key control.
- Handle items for "Lost and Found" according to the standards.
- Monitor cleanliness and order of Room Attendants’ carts, linen closets, control closets, stairways and landings.
- Oversee the daily assignment of duties ensuring Room Attendants and House Attendants carry a work assignment.
- Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.
- Schedule shifts and arrange for replacements in cases of absence
- Establish and educate team member on cleanliness, tidiness and hygiene standards.

**General Requirements**:

- Motivate team members and resolve any issues that occur on the job
- Respond to customer complaints and special requests
- Investigating and addressing complaints regarding poor housekeeping service.
- Providing training to the housekeeping team member.
- Regularly taking inventory of cleaning supplies and ordering stock as needed.
- Issuing cleaning supplies and equipment to housekeeping team member as needed.
- Performing various cleaning duties in instances of team member shortages.
- Will be responsible for monitoring budget and control operational costs and expenses with a focus on, building initiatives to create revenue, waste management and inventory management.
- Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
- Initiate work orders for repairs, maintenance and forward to Engineering. Follow through on each work order until completed.
- Assist with training of Housekeeping team member.
- Ensure completion of cleaning projects on a biannual basis.
- Ensure overall guest satisfaction.

**COMPANY OVERVIEW**:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

**Job Location**: Ramada Manama City Center, Building 3236, Road 4654, Block 346, Al Seef District, Manama, N/A N/A
Employment Status: Full-time

**Employment Disclaimer
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Housekeeping & Cleaning Supervisor

Manama, Capital ERA PROJECTS

Posted today

Job Viewed

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Job Description

A leading Developer & Property Management Company in The Kingdom Of Bahrain seeks to employ Executive Housekeeper

Train housekeepers on cleaning activities

Oversee staff on a daily basis and briefing the staff for daily tasks

Check apartments and common areas, including staircase and lounge areas, for cleanliness

Schedule shifts and arrange for replacements in cases of absence

Establish and educate staff on cleanliness, tidiness and hygiene standards

Motivate team members and resolve any issues that occur on the job

Respond to customer complaints and special requests

Monitor and replenish cleaning products stock

Participate in large cleaning projects as required

Ensure compliance with safety and sanitation policies in all areas

**Requirements**:
Work experience in a similar role especially in Hotel Industry (GCC Experience will be an added

advantage)

Hands-on experience with cleaning and maintenance tasks for large organizations

Ability to use industrial cleaning equipment and products

Excellent organizational and team management skills
This advertiser has chosen not to accept applicants from your region.
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