259 Administrative Support jobs in Bahrain
Administrative Specialist/government Travel Card..
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Sayres is seeking an **Administrative Specialist/Government Travel Card Coordinator** in Bahrain with Secret Clearance verifiable in DISS.
This position is located in Manama Bahrain; the Kingdom of Bahrain is the perfect destination; its climate ensures that you can enjoy the warm waters of the Gulf and experience a variety of water sports and other outdoor activities throughout the year. One of the main traditions is Manama Souq - a feast for the senses. The sounds, colors, smells and flavors invite travelers into the heart of the Bahraini experience.
You will have the opportunity to support Commander Naval Surface Squadron Five (CNSS-5). CNSS-5 is the executive agent for the readiness (man, train, and equip) of 4 Mine Countermeasure (MCM), and LCS ships forward deployed in Bahrain.
For a best fit for this position, your background would have experience with managing day-to-day operations of the travel card program for an organization and serve as the primary liaisons between the travel cardholder and the Government Travel Charge Card (GTCC) vendor.
**Specific responsibilities include**:
- Establishes new Government Travel Credit Card (GTCC) accounts and assures compliance with local and higher echelon GTCC policies and procedures.
- Reviews and validates cardholder access to electronic systems relevant to the travel card, terminates cardholder access upon transfer, retirement, or separation.
- Acts as liaison between the financial institution, DFAS, comptroller office, CTO Travel, and the traveler. Identifies and assists in rectifying errors and discrepancies in a timely manner.
- Reviews and validates cardholder access to electronic systems relevant to the travel card, terminates cardholder access upon transfer, retirement, or separation.
- Work with Command DTS ODTA to ensure DTS profiles are up to date with current GTCC card number and expiration dates.
- Act as helpdesk support; strong customer service is required, providing information daily, performing deliverables as the command Agency Program Coordinator and able to work with a team to support the command mission.
**Qualifications & Clearance Requirements**
- 5 years' experience as an Active Duty, United States Navy, Yeoman (YN), Personnel Specialist (PS) either onboard ship or shore command.
- Background as APC, DTS, strongly recommended.
- Strong knowledge of understanding GTCC Account codes.
- US Secret Clearance mandatory verifiable in DISS.
- Proficient and experienced with Microsoft Office, especially with Access, Excel and PowerPoint.
The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. **All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status.**
At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations.
We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis.
Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad.
CJ
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CS Administrative Support Specialist
Posted 4 days ago
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Location: Norfolk; Little Creek; Oceana; Yorktown; Northwest; New London; Portsmouth, NH; Portsmouth, VA; Great Lakes; Bethesda NNMC; Annapolis; Fort Meade; Jacksonville; Jacksonville; Mayport; Kings Bay; Gulfport; Kingsville; Meridian; Millington; Yokosuka; Rota; Bahrain; Guam; Metro San Diego; Kitsap; Whidbey Island; Everett; New Orleans; Fort Worth; Whiting Field; Corpus Christi; NSA Anderson.
Strategic Resources, Inc. (SRI) is an international, ISO 9001, 2000, 27001 Certified, CMMI Level 3 Rated full-service provider with more than 36 years’ experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking committed and passionate professionals to provide critical Customer Service/Administrative Support Services to the Navy’s Fleet and Family Support Programs (FFSPs) designed to maximize the well-being of active duty, retirees, civilians (OCONUS) and their families.
Overview : We are seeking a dedicated and organized Customer Service/Administrative Support Specialist to join our team. This role is essential in ensuring smooth operations and providing high-quality support to our customers and staff. The ideal candidate will have strong customer service skills, a solid understanding of office automation software, and the ability to manage multiple administrative tasks efficiently. If you thrive in a fast paced environment and enjoy helping others, this position offers an exciting opportunity to contribute to a team that supports our military community.
Tasks and Responsibilities : In this role, you will be the first point of contact for customers, providing general information and referrals, and ensuring they are directed to the appropriate staff members. You will also support the administrative needs of the team, including scheduling, correspondence, and data entry. Additionally, you will participate in emergency preparedness and response activities, ensuring all related services are documented accurately.
Essential Duties And Responsibilities
- Receive, screen, and direct callers and walk-in customers to the appropriate FFSP staff.
- Provide general information and referrals to military and community resources.
- Enroll and schedule customers in briefs, workshops, classes, and individual appointments.
- Perform administrative and clerical services, including finalizing correspondence, preparing military messages, and managing files.
- Assist in making travel arrangements and distributing mass mailings.
- Ensure all information and referral services are entered and tracked in FFSMIS.
- Provide administrative support for the Counseling and Advocacy Program, including data entry, scheduling appointments, and managing sensitive customer interactions.
- Participate in emergency response exercises and facilitate FFSP participation in public awareness campaigns.
- None.
- Excellent customer service skills with the ability to handle potentially difficult or distraught clients.
- Proficient in the use of office automation software, including word processing, spreadsheets, and email.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Effective communication skills, both oral and written.
- Customer Focus: Demonstrates a commitment to meeting the needs of internal and external customers.
- Communication: Clearly and effectively communicates with customers and team members.
- Attention to Detail: Ensures accuracy in administrative tasks and data entry.
- Teamwork: Works well with others and contributes to a positive team environment.
- High school diploma or GED.
- Demonstrated customer service experience.
- Working knowledge of computers and office automation software.
- Experience in an administrative support role is preferred.
Office Manager - Administrative Support
Posted 6 days ago
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Job Description
Key Responsibilities:
- Manage overall office operations and administrative functions.
- Oversee office supplies, equipment, and inventory management.
- Coordinate maintenance, repairs, and vendor services for the office facilities.
- Manage reception area and ensure a professional visitor experience.
- Provide administrative support to management and staff, including scheduling and travel arrangements.
- Handle correspondence, filing, and record-keeping.
- Ensure compliance with health, safety, and office policies.
- Process invoices, manage petty cash, and assist with basic bookkeeping.
- Organize company events and meetings.
Qualifications:
- Proven experience as an Office Manager or in a similar administrative role.
- Excellent organizational and time management skills.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Exceptional communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Detail-oriented with strong problem-solving capabilities.
- Discretion and confidentiality in handling sensitive information.
- Experience in facilities management and vendor relations is a plus.
Customer Service
Posted today
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Job Description
**Role Description**
This is a full-time on-site role for a Customer Service professional at Leader Healthcare located in Manama. The Customer Service professional will be responsible for providing support to customers, ensuring customer satisfaction, preparing customer quotations, and delivering a positive customer experience.
**Qualifications**
- Customer Support, Customer Service, and Customer Experience skills
- Ability to provide excellent customer satisfaction
- Preparing customer quotatoins
- Knowledge of phone etiquette
- Strong communication and interpersonal skills
- Ability to handle customer inquiries and resolve issues
- Prior experience in a customer service role is preferred
- Knowledge of medical equipment is a plus
- Fluency in multiple languages is beneficial
Customer Service Executive
Posted 8 days ago
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Join to apply for the Customer Service Executive role at Batelco by Beyon
Join to apply for the Customer Service Executive role at Batelco by Beyon
Job Description
Provide support to Total CX customers by effectively handling and resolving customer inquiries or complaints and ensuring customer satisfaction at the core of every decision and behaviour.
Job Description
Provide support to Total CX customers by effectively handling and resolving customer inquiries or complaints and ensuring customer satisfaction at the core of every decision and behaviour.
Skills
- Attend queries, requests or complaints related to Mobile/Fixed/ Inet/ Directory Query/ Telegram received through the various contact center channels
- Understand and investigate the queries, requests or complaints
- Liaise with relevant internal team/ departments to address customer query or complaint or forward the case to other relevant team/ department
- Provide accurate, valid and complete information or solution by using the right sources of information
- Make outbound campaign calls to the customers providing information about new products, offers, services etc. Take appropriate action to address customer requests, queries or complaints on outbound calls
- Inform Team Leader when a recurrent problem appears, to prevent further cases
- Maintain and update customer information in the database
- Meticulously follow the defined business process while attending to the clients’ queries, requests or complaints
- Follow communication scripts and protocols and ensure adherence to quality standards and guidelines
- Keep abreast of products and promotions to provide exceptional customer support
- Take ownership for attending the trainings as per the plan
- Take ownership for completing PMR process, employee engagement surveys in time
- Continuously share the knowledge and understanding of the telecom industry and business trends
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Telecommunications
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Full Time Receptionist for a Hair Salon in Bahrain .We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCustomer Service Executive
Posted 8 days ago
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Job Description
Provide support to Total CX customers by effectively handling and resolving customer inquiries or complaints and ensuring customer satisfaction at the core of every decision and behaviour.
Skills- Attend to queries, requests, or complaints related to Mobile/Fixed/Inet/Directory Query/Telegram received through various contact center channels.
- Understand and investigate the queries, requests, or complaints.
- Liaise with relevant internal teams/departments to address customer queries or complaints or forward cases to other relevant teams/departments.
- Provide accurate, valid, and complete information or solutions by using the right sources of information.
- Make outbound campaign calls to customers, providing information about new products, offers, services, etc. Take appropriate actions to address customer requests, queries, or complaints on outbound calls.
- Inform the Team Leader when a recurrent problem appears to prevent further cases.
- Maintain and update customer information in the database.
- Follow the defined business process meticulously while attending to clients’ queries, requests, or complaints.
- Follow communication scripts and protocols, ensuring adherence to quality standards and guidelines.
- Keep abreast of products and promotions to provide exceptional customer support.
- Take ownership of attending training sessions as per the plan.
- Complete PMR processes and employee engagement surveys on time.
- Continuously share knowledge and understanding of the telecom industry and business trends.
Employment Type: Definite Period Contract (DPC)
#J-18808-LjbffrCustomer Service Representative
Posted 4 days ago
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Job Description
Job Summary:
The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships.
Key Responsibilities:
- Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.)
- Provide timely and accurate information to customers, addressing their needs and concerns effectively
- Troubleshoot and resolve customer issues in a professional and empathetic manner
- Identify opportunities to upsell or cross-sell relevant products and services
- Maintain detailed records of customer interactions and follow-up actions
- Provide feedback and insights to the management team on customer trends, pain points, and improvement areas
- Participate in training programs to continuously develop product knowledge and customer service skills
- Adhere to company policies, procedures, and quality standards in all customer interactions
- Collaborate with cross-functional teams (e.g., sales, marketing, operations) to enhance the overall customer experience
Required Skills and Qualifications:
- Bachelor's degree preferred
- 1-2 years of experience in a customer service or call center environment
- Strong communication and interpersonal skills, with the ability to adapt communication styles to different customer needs
- Excellent problem-solving and critical thinking abilities to handle complex customer inquiries
- Proficient in using customer relationship management (CRM) software and other relevant technology
- Demonstrated ability to work in a fast-paced, high-volume environment and maintain a positive attitude
- Flexibility to work in shifts, including weekends and holidays, as needed
- B2 English Level is a must
- Bahraini nationals only
Customer Service Representative
Posted 9 days ago
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Job Description
1. BRIEF DESCRIPTION OF JOB FUNCTION
The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.
This role requires an individual who is self-motivated with high levels of energy and drive. The Call Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.
2. DUTIES ACTUALLY PERFORMED BY THIS POSITION:
- Answer all calls within 2 rings
- Cordial and positive tone of voice in all calls
- Focus on needs of the customer and provide for their queries and requests
- Sell, up-sell and cross-sell different products and services to the customer
- Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
- Data entry
- Filing and documentation management
- Updating information and ensuring accuracy of data records
1. ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/EXPERIENCE/SKILLS)
- Minimum of high school certification
- Diploma and some form of work experience is preferred
- Strong communication skills
- Good selling skills
- Positive energy and teamwork ethos
- Excellent written and oral communication skills
- Strong English language skills
- Good understanding of the services
- Be highly computer literate, particularly in Microsoft Office Products
2. TYPICAL WORKING CONDITIONS
Normal Working Hours: 40 hours a week
Working Timing: rotating shift.
Work may require occasional weekend and/or evening work.
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About the latest Administrative support Jobs in Bahrain !
Customer Service Representative
Posted 9 days ago
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Job Description
Job Summary:
The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships.
Key Responsibilities:
- Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.)
- Provide timely and accurate information to customers, addressing their needs and concerns effectively
- Troubleshoot and resolve customer issues in a professional and empathetic manner
- Identify opportunities to upsell or cross-sell relevant products and services
- Maintain detailed records of customer interactions and follow-up actions
- Provide feedback and insights to the management team on customer trends, pain points, and improvement areas
- Participate in training programs to continuously develop product knowledge and customer service skills
- Adhere to company policies, procedures, and quality standards in all customer interactions
- Collaborate with cross-functional teams (e.g., sales, marketing, operations) to enhance the overall customer experience
Required Skills and Qualifications:
- Bachelor's degree preferred
- 1-2 years of experience in a customer service or call center environment
- Strong communication and interpersonal skills, with the ability to adapt communication styles to different customer needs
- Excellent problem-solving and critical thinking abilities to handle complex customer inquiries
- Proficient in using customer relationship management (CRM) software and other relevant technology
- Demonstrated ability to work in a fast-paced, high-volume environment and maintain a positive attitude
- Flexibility to work in shifts, including weekends and holidays, as needed
- B2 English Level is a must
Bahraini nationals only
#J-18808-LjbffrCustomer Service Representative
Posted 9 days ago
Job Viewed
Job Description
Job Summary:
The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships.
- Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.)
- Provide timely and accurate information to customers, addressing their needs and concerns effectively
- Troubleshoot and resolve customer issues in a professional and empathetic manner
- Identify opportunities to upsell or cross-sell relevant products and services
- Maintain detailed records of customer interactions and follow-up actions
- Provide feedback and insights to the management team on customer trends, pain points, and improvement areas
- Participate in training programs to continuously develop product knowledge and customer service skills
- Adhere to company policies, procedures, and quality standards in all customer interactions
- Collaborate with cross-functional teams (e.g., sales, marketing, operations) to enhance the overall customer experience
- Bachelor's degree preferred
- 1-2 years of experience in a customer service or call center environment
- Strong communication and interpersonal skills, with the ability to adapt communication styles to different customer needs
- Excellent problem-solving and critical thinking abilities to handle complex customer inquiries
- Proficient in using customer relationship management (CRM) software and other relevant technology
- Demonstrated ability to work in a fast-paced, high-volume environment and maintain a positive attitude
- Flexibility to work in shifts, including weekends and holidays, as needed
- B2 English Level is a must
Bahraini nationals only
#J-18808-LjbffrCustomer Service Representative
Posted 16 days ago
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Job Description
High school diploma or equivalent; additional education or certification in customer service is a plus. Previous experience in customer service or a related field preferred, but not required.
We are seeking a motivated and friendly individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and resolving inquiries efficiently.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner.
- Provide accurate information about our products, services, and policies to assist customers with their needs.
- Handle and resolve customer complaints or issues effectively, aiming for first-contact resolution whenever possible.
- Process orders, returns, and exchanges accurately and in a timely manner.
- Keep detailed records of customer interactions and transactions using our CRM system.
- Collaborate with other team members and departments to ensure a seamless customer experience.
- Continuously strive to improve customer satisfaction by identifying areas for enhancement in processes or services.
Benefits and Working Conditions:
- Competitive salary commensurate with experience.
- Comprehensive benefits package including health insurance, retirement plans, and paid time off.
- Opportunities for career advancement and professional development.
- Supportive and collaborative work environment with a focus on employee well-being.
- Flexible scheduling options to accommodate work-life balance.
- Employee discounts on company products or services.
- Modern and comfortable office space equipped with the latest technology tools to support your work.
Join our team and be part of a company that values its employees and prioritizes customer satisfaction. Apply today to start your rewarding career as a Customer Service Representative!
Job Specification- Ability to remain calm and composed under pressure while maintaining a positive attitude.
- Proficiency in using computers and familiarity with CRM software.
- Strong problem-solving skills and attention to detail.
- Flexibility to work in a fast-paced environment and adapt to changing priorities.