328 Four Seasons Hotel jobs in Manama
Luxury Hotel Operations Manager
Posted today
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Job Description
Key responsibilities include:
- Developing and implementing operational strategies to enhance guest satisfaction and revenue generation.
- Managing budgets, controlling costs, and optimizing resource allocation across all departments.
- Recruiting, training, and supervising staff to ensure a motivated and high-performing team.
- Ensuring compliance with all health, safety, and hygiene regulations.
- Collaborating with other department heads to coordinate activities and achieve business objectives.
- Handling guest feedback and resolving any issues or complaints promptly and professionally.
- Monitoring industry trends and implementing innovative practices to maintain a competitive edge.
- Conducting regular performance reviews and providing constructive feedback to staff.
- Upholding the brand's reputation and service standards at all times.
The successful candidate will have a Bachelor's degree in Hospitality Management or a related field, a minimum of 7 years of progressive experience in hotel operations, with at least 3 years in a managerial role within the luxury segment. Excellent communication, interpersonal, and problem-solving skills are essential. Fluency in English is required, and knowledge of Arabic is a plus. This is an on-site position located in the vibrant area of Tubli, Capital, BH , offering a stimulating work environment and significant opportunities for professional growth within a renowned hospitality group. If you are passionate about delivering unparalleled service and driving operational excellence, we encourage you to apply.
Luxury Hotel Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Oversee and manage the day-to-day operations of all hotel departments to ensure seamless service delivery.
- Implement and maintain high standards of customer service, exceeding guest expectations at all times.
- Develop and manage departmental budgets, controlling costs and optimizing revenue.
- Recruit, train, motivate, and supervise a diverse team of hotel staff.
- Ensure compliance with all health, safety, and sanitation regulations.
- Conduct regular inspections of guest rooms, public areas, and back-of-house operations.
- Handle guest complaints and resolve issues promptly and professionally.
- Collaborate with other department heads to coordinate activities and enhance overall guest satisfaction.
- Manage inventory, procurement, and vendor relationships for operational supplies.
- Develop and implement standard operating procedures (SOPs) to enhance efficiency and service quality.
- Monitor industry trends and best practices to introduce innovative services and operational improvements.
- Assist in the development and execution of marketing and sales strategies to drive occupancy and revenue.
- Prepare regular reports on operational performance, financial results, and guest satisfaction metrics.
- Ensure effective communication channels between all hotel departments and management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management, with a focus on luxury properties.
- Proven track record of successfully managing multiple departments within a hotel setting.
- Strong leadership, team management, and motivational skills.
- Excellent understanding of hotel operations, including front desk, housekeeping, F&B, and event management.
- Exceptional customer service and problem-solving abilities.
- Proficiency in hotel management software (PMS) and MS Office Suite.
- Strong financial acumen, including budgeting and cost control.
- Excellent communication, interpersonal, and presentation skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of health and safety regulations in the hospitality industry.
Luxury Hotel Concierge Manager
Posted today
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Job Description
Key Responsibilities:
- Lead and manage the hotel concierge team.
- Set and maintain high standards for guest services.
- Train and mentor concierge staff on service protocols and local knowledge.
- Oversee all guest requests, reservations, and arrangements.
- Develop and maintain an extensive network of local contacts and vendors.
- Anticipate and exceed guest expectations.
- Handle guest feedback and resolve issues promptly.
- Ensure seamless coordination of guest activities and transportation.
- Stay updated on local events and attractions.
- Manage concierge operational budgets and resources.
- Bachelor's degree in Hospitality Management or a related field is preferred.
- Minimum of 5 years of experience in luxury hotel concierge services, with at least 2 years in a management or supervisory role.
- Extensive knowledge of local attractions, dining, and entertainment.
- Exceptional interpersonal, communication, and problem-solving skills.
- Proven ability to lead and motivate a team.
- Strong organizational skills and attention to detail.
- Proficiency in concierge software and reservation systems.
- Discretion and professionalism in handling guest information.
- Fluency in multiple languages is a plus.
Luxury Hotel Experience Manager
Posted today
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Job Description
Responsibilities:
- Conceptualize, develop, and implement creative and personalized guest experiences that exceed expectations.
- Collaborate with hotel teams worldwide to ensure seamless execution of guest itineraries and special requests.
- Gather and analyze guest feedback to identify trends and opportunities for service enhancement.
- Develop and maintain relationships with key partners, vendors, and local service providers to curate unique experiences (e.g., tours, dining, spa treatments).
- Create and manage digital content showcasing hotel experiences and amenities for marketing purposes.
- Develop training materials and conduct virtual workshops for hotel staff on luxury service standards and experience delivery.
- Monitor industry trends in luxury hospitality and propose innovative ideas for guest engagement.
- Manage budgets for guest experience initiatives and track ROI.
- Act as a brand ambassador, ensuring consistent delivery of the luxury experience across all touchpoints.
- Coordinate special events, celebrations, and personalized gestures for VIP guests.
- Utilize CRM systems to track guest preferences and personalize interactions.
- Troubleshoot and resolve guest concerns remotely, ensuring swift and satisfactory solutions.
- Contribute to the development of new service offerings and packages.
- Stay informed about global travel trends and luxury market demands.
- Bachelor's degree in Hospitality Management, Marketing, Communications, or a related field. A Master's degree is a plus.
- Minimum of 5 years of experience in luxury hospitality, guest relations, event management, or a related customer experience role.
- Proven ability to design and execute exceptional guest experiences in a luxury setting.
- Deep understanding of luxury brand standards and customer service excellence.
- Excellent communication, interpersonal, and negotiation skills.
- Strong organizational and project management abilities, with a knack for detail.
- Proficiency in using CRM software and other guest management platforms.
- Creative and innovative mindset with a passion for creating memorable moments.
- Ability to work independently, manage multiple projects, and thrive in a remote work environment.
- Knowledge of online content creation and social media platforms is beneficial.
- Fluency in English; additional languages are a plus.
- Passion for travel and understanding diverse cultural preferences.
Luxury Hotel Revenue Manager
Posted today
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Job Description
- Developing and implementing comprehensive revenue management strategies to maximize hotel profitability.
- Conducting market analysis, competitor benchmarking, and demand forecasting.
- Optimizing room rates and inventory across all distribution channels (OTAs, GDS, direct bookings).
- Collaborating with Sales, Marketing, and Front Office teams to align strategies and achieve revenue targets.
- Managing the hotel's pricing structure and implementing dynamic pricing strategies.
- Monitoring key performance indicators (KPIs) and preparing regular performance reports.
- Identifying new revenue opportunities and market segments.
- Ensuring the effective utilization of the Property Management System (PMS) and Revenue Management System (RMS).
- Training and guiding hotel staff on revenue management principles and best practices.
- Analyzing booking pace, lead time, and cancellation patterns to adjust strategies accordingly.
- Proven experience as a Revenue Manager or in a similar analytical role within the luxury hotel sector.
- Strong understanding of revenue management principles, forecasting techniques, and pricing strategies.
- Proficiency in using hotel PMS, RMS, and channel managers.
- Excellent analytical, quantitative, and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to influence stakeholders.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Ability to work effectively in a fast-paced, results-oriented environment.
- Knowledge of the local Bahrain market is an advantage.
Executive Chef - Luxury Hotel
Posted today
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Job Description
Responsibilities:
- Lead and manage all kitchen operations, including daily preparation and service.
- Develop creative, seasonal, and profitable menus for all hotel food and beverage outlets.
- Source high-quality ingredients from reliable suppliers and manage inventory effectively.
- Control food costs and labor expenses to meet budgetary goals.
- Ensure consistent quality of dishes and adherence to recipes and presentation standards.
- Recruit, train, mentor, and manage the culinary team.
- Maintain impeccable standards of hygiene, sanitation, and safety in the kitchen.
- Collaborate with the Food and Beverage Director on menu planning and promotions.
- Contribute to the hotel's overall guest satisfaction and culinary reputation.
- Stay updated on industry trends and culinary innovations.
- Culinary degree from a recognized institution or equivalent professional experience.
- Minimum of 7 years of progressive experience in high-end hotel or restaurant kitchens, with at least 3 years in an Executive Chef role.
- Proven experience in menu development, costing, and inventory management.
- Strong leadership, team management, and motivational skills.
- Extensive knowledge of diverse cuisines and cooking techniques.
- Excellent understanding of food safety, sanitation, and HACCP principles.
- Creative flair and passion for culinary arts.
- Strong communication and interpersonal skills.
- Ability to work under pressure in a fast-paced environment.
- Proficiency in kitchen management software is a plus.
Luxury Hotel Operations Manager
Posted 1 day ago
Job Viewed
Job Description
- Developing and implementing strategic operational plans to enhance guest satisfaction and operational efficiency.
- Leading, motivating, and developing a high-performing team across various hotel departments.
- Ensuring compliance with all health, safety, and sanitation regulations.
- Managing departmental budgets, forecasting, and financial reporting.
- Overseeing the procurement of supplies and management of vendor relationships.
- Conducting regular performance reviews and providing constructive feedback to staff.
- Maintaining impeccable standards of service and presentation throughout the hotel.
- Collaborating with the sales and marketing teams to drive occupancy and revenue.
- Handling escalated guest complaints and ensuring satisfactory resolutions.
- Staying abreast of industry trends and competitor activities.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel management, with at least 2 years in a similar leadership role.
- Proven experience in managing luxury hotel operations.
- Strong financial acumen and budget management skills.
- Excellent leadership, communication, and problem-solving abilities.
- Proficiency in hotel management software (e.g., Opera, Fidelio).
- A commitment to delivering exceptional guest service.
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Executive Chef, Luxury Hotel
Posted 2 days ago
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Job Description
Key Responsibilities:
- Develop innovative and appealing menus that align with the hotel's brand and target clientele, considering seasonal availability and culinary trends.
- Oversee all aspects of kitchen operations, including food preparation, cooking, presentation, and hygiene standards.
- Manage food costs effectively, implement inventory control systems, and maintain optimal stock levels.
- Lead, train, and mentor the culinary team, fostering a culture of excellence, creativity, and collaboration.
- Ensure compliance with all health, safety, and sanitation regulations (HACCP).
- Collaborate with the F&B Director and management team to achieve revenue and profitability targets.
- Source high-quality ingredients from reputable suppliers and establish strong vendor relationships.
- Develop and implement standard operating procedures for all kitchen functions.
- Manage event catering menus and execution for banquets and special functions.
- Contribute to the overall guest experience by ensuring exceptional food quality and service.
Qualifications:
- Culinary degree from a prestigious institution or equivalent professional experience.
- Minimum of 8 years of experience in progressive culinary roles, with at least 4 years as an Executive Chef or Executive Sous Chef in a luxury hotel or fine dining establishment.
- Demonstrated expertise in a wide range of international cuisines and cooking techniques.
- Proven ability in menu engineering, cost control, and financial management within a food service environment.
- Strong leadership and team-building skills, with the ability to inspire and motivate diverse teams.
- Excellent understanding of food safety regulations and best practices.
- Creative flair, passion for food, and a commitment to culinary excellence.
- Exceptional organizational and time management skills.
- Ability to work autonomously and manage multiple culinary initiatives effectively from a remote setting.
- Strong communication and interpersonal skills.
Executive Chef - Luxury Hotel
Posted 4 days ago
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Job Description
Responsibilities:
- Develop innovative and appealing menus for all hotel outlets, including fine dining, casual dining, banquets, and room service, ensuring variety and seasonal relevance.
- Supervise and manage the daily operations of the kitchen brigade, including sous chefs, line cooks, pastry chefs, and dishwashers.
- Maintain impeccable standards of food quality, taste, presentation, and hygiene across all culinary offerings.
- Ensure compliance with all health, safety, and sanitation regulations in the kitchen.
- Manage food costs, labor costs, and inventory, implementing effective control measures to meet budgetary goals.
- Source high-quality ingredients from reputable suppliers, negotiating prices and ensuring consistency.
- Train, mentor, and develop kitchen staff, fostering a positive and high-performing work environment.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Collaborate with the Food & Beverage Director and other hotel departments to enhance the overall guest experience.
- Plan and execute special menus for events, weddings, and private functions.
- Stay current with culinary trends, techniques, and industry best practices.
- Oversee kitchen equipment maintenance and ensure proper functionality.
- Manage waste reduction programs and implement sustainable kitchen practices.
- Contribute to the hotel's reputation for culinary excellence.
Qualifications:
- Culinary degree from a reputable institution or equivalent professional experience.
- Minimum of 7 years of progressive experience in high-end culinary roles, with at least 3 years as an Executive Chef or Executive Sous Chef in a luxury hotel or fine dining establishment.
- Demonstrated expertise in a wide range of international cuisines and advanced culinary techniques.
- Proven ability to manage large kitchen teams and operations effectively.
- Strong understanding of food cost management, inventory control, and budgeting.
- Exceptional leadership, communication, and interpersonal skills.
- Creativity and a passion for developing unique and memorable dining experiences.
- Knowledge of health and safety regulations in a professional kitchen environment.
- Ability to work under pressure and manage multiple priorities in a demanding environment.
- Strong organizational and time management skills.
- Experience with menu engineering and profitability analysis.
- A commitment to excellence and guest satisfaction.
This is an unparalleled opportunity for a culinary artist to lead and innovate in a world-class hospitality setting.
Executive Chef - Luxury Hotel
Posted 4 days ago
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