256 Front Desk Staff jobs in Manama
Hotel Front Desk Supervisor
Posted 2 days ago
Job Viewed
Job Description
Hotel Front Desk Manager
Posted 17 days ago
Job Viewed
Job Description
Key responsibilities include managing staff schedules, performance evaluations, and ongoing training to enhance service quality and operational efficiency. You will be the primary point of contact for resolving guest issues and complaints, ensuring prompt and satisfactory resolutions. Developing and implementing front desk policies and procedures to optimize workflow and guest satisfaction will be a crucial part of your role. You will also work closely with other hotel departments, such as housekeeping, F&B, and management, to ensure seamless communication and coordination. Financial responsibilities may include managing the front desk budget, controlling guest ledger accuracy, and optimizing room occupancy and revenue through effective yield management strategies. The ideal candidate possesses a passion for hospitality, exceptional leadership qualities, and a proven ability to maintain high standards of service in a fast-paced environment. Strong organizational skills, problem-solving capabilities, and a polished professional demeanor are essential.
Qualifications:
- Proven experience in front desk operations, with at least 2 years in a supervisory or management role within the hospitality industry.
- Excellent leadership, team management, and customer service skills.
- Proficiency in hotel property management systems (PMS) and reservation software.
- Strong understanding of front office operations, including check-in/check-out procedures, billing, and guest relations.
- Ability to handle stressful situations and resolve guest complaints effectively.
- Excellent communication and interpersonal skills.
- Flexible schedule, including evenings, weekends, and holidays.
- Adept at multitasking and working efficiently in a fast-paced environment.
- High school diploma required; degree in Hospitality Management or a related field is a plus.
This position offers a hybrid work arrangement, with significant responsibilities on-site at our property in Seef, Capital, BH , complemented by remote administrative and strategic planning tasks.
Luxury Hotel Front Desk Manager
Posted 4 days ago
Job Viewed
Job Description
Key Responsibilities:
- Supervise, train, and motivate front desk staff to ensure efficient and courteous service delivery.
- Develop and implement standard operating procedures for the front desk to enhance operational efficiency and guest satisfaction.
- Manage room inventory, reservations, and group bookings, ensuring accuracy and optimal utilization.
- Handle guest inquiries, requests, and complaints with professionalism and a solution-oriented approach.
- Liaise with other hotel departments to ensure seamless service coordination.
- Monitor and manage the front desk budget, including staffing and operational expenses.
- Conduct regular performance reviews and provide constructive feedback to front desk team members.
- Ensure compliance with all hotel policies and safety regulations.
- Maintain a high level of product knowledge of the hotel's services, facilities, and local attractions.
- Prepare daily reports on front desk activities, occupancy rates, and guest feedback.
Qualifications:
- Proven experience as a Front Desk Manager or in a similar senior supervisory role within a luxury hotel environment.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving abilities and a customer-centric approach.
- Proficiency in hotel management software (e.g., Opera, Fidelio) and Microsoft Office Suite.
- Fluency in English and Arabic is highly desirable.
- Ability to work flexible hours, including weekends and public holidays.
- A passion for delivering outstanding guest service and a keen eye for detail.
This role offers a competitive salary and the opportunity to be part of a dynamic and prestigious hospitality group. If you are a seasoned hospitality professional with a passion for service excellence, we encourage you to apply.
Boutique Hotel Front Desk Supervisor
Posted 5 days ago
Job Viewed
Job Description
Responsibilities:
- Oversee daily front desk operations, ensuring smooth check-in and check-out processes.
- Manage and train a team of front desk agents, fostering a positive and high-performing work environment.
- Handle guest inquiries, requests, and complaints promptly and courteously, striving for complete guest satisfaction.
- Coordinate with various hotel departments, such as housekeeping, maintenance, and F&B, to ensure seamless guest service.
- Manage room inventory and reservations, optimizing occupancy rates.
- Process payments, manage cash handling procedures, and ensure accuracy in financial transactions.
- Develop and implement procedures to enhance guest experience and operational efficiency.
- Prepare daily reports on front office activities and key performance indicators.
- Maintain a high standard of presentation and professionalism at the front desk.
- Assist with concierge duties as needed, providing local recommendations and information to guests.
Qualifications:
- Proven experience in hotel front desk operations, with at least 2 years in a supervisory or leadership role.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in hotel management software (PMS) and reservation systems.
- Strong organizational and multitasking abilities.
- Ability to remain calm and composed under pressure.
- Leadership skills with the ability to motivate and manage a team.
- A passion for hospitality and a commitment to exceeding guest expectations.
- Basic understanding of accounting and financial procedures.
- Flexibility to work shifts, including evenings, weekends, and holidays.
This is an excellent opportunity for a dedicated hospitality professional to take on a leadership role within a prestigious establishment. Join a team that values excellent service and a commitment to guest satisfaction. This role requires your physical presence at the hotel located in Tubli, Capital, BH .
Front Desk Supervisor - Luxury Hotel
Posted 11 days ago
Job Viewed
Job Description
Luxury Hotel Front Desk Manager
Posted 19 days ago
Job Viewed
Job Description
Responsibilities:
- Supervise and train front desk staff, ensuring high standards of service.
- Manage daily front office operations, including check-ins, check-outs, and room assignments.
- Ensure all guest requests and concerns are addressed promptly and professionally.
- Develop and implement procedures to enhance guest satisfaction and operational efficiency.
- Handle guest feedback, complaints, and service recovery efforts effectively.
- Coordinate with housekeeping, maintenance, and F&B departments to ensure seamless guest service.
- Manage room inventory and reservations, optimizing occupancy rates.
- Prepare daily reports on front office activities, occupancy, and revenue.
- Maintain a professional and welcoming atmosphere at the front desk.
- Ensure compliance with hotel policies and procedures.
- Assist in the development and implementation of guest service initiatives.
- Conduct regular performance reviews for front desk staff.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Minimum of 3-5 years of experience in front office operations, with at least 2 years in a supervisory or management role within the luxury hotel sector.
- Proven leadership and team management skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Strong knowledge of hotel management systems (PMS) and reservation software.
- Ability to remain calm and professional under pressure.
- Fluency in English and Arabic is a strong advantage.
- A keen eye for detail and a commitment to service excellence.
- Must be available to work flexible hours, including evenings, weekends, and holidays.
This is an on-site position located at our client's premier hotel in Seef, Capital, BH . If you are a dedicated hospitality professional with a passion for guest service and leadership, we encourage you to apply.
Luxury Hotel Front Desk Manager
Posted 20 days ago
Job Viewed
Job Description
Be The First To Know
About the latest Front desk staff Jobs in Manama !
Office Manager & Executive Assistant
Posted today
Job Viewed
Job Description
Responsibilities:
- Manage day-to-day office operations, including supplies, equipment, and vendor management.
- Provide comprehensive administrative support to executives, including scheduling and travel coordination.
- Organize and prepare for meetings, including agenda preparation and minute-taking.
- Handle incoming and outgoing correspondence, including emails and phone calls.
- Maintain office organization, cleanliness, and a welcoming atmosphere.
- Process expense reports and manage budgets for office expenditures.
- Assist with onboarding new employees and coordinating office logistics.
- Implement and improve office administrative procedures.
- Manage company travel arrangements and ensure cost-effectiveness.
- Associate's or Bachelor's degree in Business Administration or a related field preferred.
- Minimum of 5 years of experience in office management or executive assistance.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Excellent organizational and time management skills.
- Strong written and verbal communication abilities.
- Ability to handle multiple tasks and prioritize effectively.
- Discretion and professionalism in handling confidential information.
- Experience with virtual meeting platforms (Zoom, Teams).
Office Manager & Executive Assistant
Posted 6 days ago
Job Viewed
Job Description
Office Administrator & Executive Assistant
Posted 9 days ago
Job Viewed
Job Description
Key Responsibilities:
- Manage and maintain complex calendars and schedules for executives, including coordinating meetings, appointments, and travel arrangements.
- Handle incoming and outgoing correspondence, including emails, mail, and phone calls, ensuring timely and professional responses.
- Organize and prepare materials for meetings, take minutes, and follow up on action items.
- Maintain office efficiency by managing supplies, equipment, and vendor relationships.
- Assist with the preparation of reports, presentations, and other documents.
- Coordinate domestic and international travel arrangements, including booking flights, accommodations, and transportation.
- Act as a point of contact for internal and external stakeholders, providing a high level of professionalism and service.
- Implement and maintain efficient office filing and record-keeping systems.
- Assist with special projects and other administrative tasks as assigned.
- Ensure the office environment is well-maintained and presentable.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Minimum of 3-5 years of experience in office administration, executive assistance, or a similar role.
- Proven experience managing executive schedules and coordinating complex logistics.
- Excellent command of English, both written and spoken.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant office software.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Excellent interpersonal and communication skills, with a high degree of professionalism and discretion.
- Ability to multitask and work independently with minimal supervision.
- Experience in event coordination is a plus.