256 Front Desk Staff jobs in Manama
Hotel Front Desk Supervisor
54321 Seef, Capital
BHD30000 Annually
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Posted 2 days ago
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Job Description
Our client, a prominent establishment in the hospitality sector, is seeking a dynamic and customer-focused Hotel Front Desk Supervisor to join their team at our location in Seef, Capital, BH . This on-site role requires a passion for guest service and proven leadership abilities. As the Front Desk Supervisor, you will oversee the daily operations of the front desk, ensuring exceptional guest experiences from check-in to check-out. You will lead and motivate a team of front desk agents, providing training, support, and performance feedback. Your responsibilities will include managing reservations, room assignments, and guest inquiries. You will handle guest complaints and resolve issues promptly and professionally, escalating complex problems as needed. Ensuring adherence to hotel policies and procedures, maintaining high standards of cleanliness and presentation at the front desk, and managing cash handling and billing procedures will be crucial. You will also coordinate with other hotel departments, such as housekeeping and maintenance, to ensure seamless service delivery. Analyzing guest feedback and identifying areas for improvement will be part of your role. The ideal candidate will have excellent communication and interpersonal skills, with a friendly and welcoming demeanor. Previous experience in a hotel front desk role, with at least 1 year in a supervisory capacity, is required. Proficiency in hotel property management systems (PMS) is essential. A strong understanding of the hospitality industry and a commitment to providing outstanding customer service are paramount. This role requires flexibility in working hours, including weekends and holidays, as operational needs dictate. A passion for service and a proactive approach to problem-solving are key attributes we are seeking. You will be the face of the hotel for many guests, making a significant impact on their overall stay. Strong organizational skills and the ability to multitask in a fast-paced environment are essential.
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Hotel Front Desk Manager
70800 Seef, Capital
BHD55000 Annually
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Posted 17 days ago
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Job Description
Our client, a luxurious boutique hotel known for its exceptional guest service, is seeking an experienced and dynamic Hotel Front Desk Manager to lead their front office operations. This hybrid role offers a unique opportunity to blend strategic oversight with hands-on guest interaction, ensuring an unparalleled hospitality experience. The Front Desk Manager will be responsible for overseeing all front desk activities, including check-ins, check-outs, reservations, guest inquiries, and concierge services. You will lead, train, and motivate a team of front desk agents to deliver consistently outstanding customer service, setting the tone for the entire guest experience.
Key responsibilities include managing staff schedules, performance evaluations, and ongoing training to enhance service quality and operational efficiency. You will be the primary point of contact for resolving guest issues and complaints, ensuring prompt and satisfactory resolutions. Developing and implementing front desk policies and procedures to optimize workflow and guest satisfaction will be a crucial part of your role. You will also work closely with other hotel departments, such as housekeeping, F&B, and management, to ensure seamless communication and coordination. Financial responsibilities may include managing the front desk budget, controlling guest ledger accuracy, and optimizing room occupancy and revenue through effective yield management strategies. The ideal candidate possesses a passion for hospitality, exceptional leadership qualities, and a proven ability to maintain high standards of service in a fast-paced environment. Strong organizational skills, problem-solving capabilities, and a polished professional demeanor are essential.
Qualifications:
This position offers a hybrid work arrangement, with significant responsibilities on-site at our property in Seef, Capital, BH , complemented by remote administrative and strategic planning tasks.
Key responsibilities include managing staff schedules, performance evaluations, and ongoing training to enhance service quality and operational efficiency. You will be the primary point of contact for resolving guest issues and complaints, ensuring prompt and satisfactory resolutions. Developing and implementing front desk policies and procedures to optimize workflow and guest satisfaction will be a crucial part of your role. You will also work closely with other hotel departments, such as housekeeping, F&B, and management, to ensure seamless communication and coordination. Financial responsibilities may include managing the front desk budget, controlling guest ledger accuracy, and optimizing room occupancy and revenue through effective yield management strategies. The ideal candidate possesses a passion for hospitality, exceptional leadership qualities, and a proven ability to maintain high standards of service in a fast-paced environment. Strong organizational skills, problem-solving capabilities, and a polished professional demeanor are essential.
Qualifications:
- Proven experience in front desk operations, with at least 2 years in a supervisory or management role within the hospitality industry.
- Excellent leadership, team management, and customer service skills.
- Proficiency in hotel property management systems (PMS) and reservation software.
- Strong understanding of front office operations, including check-in/check-out procedures, billing, and guest relations.
- Ability to handle stressful situations and resolve guest complaints effectively.
- Excellent communication and interpersonal skills.
- Flexible schedule, including evenings, weekends, and holidays.
- Adept at multitasking and working efficiently in a fast-paced environment.
- High school diploma required; degree in Hospitality Management or a related field is a plus.
This position offers a hybrid work arrangement, with significant responsibilities on-site at our property in Seef, Capital, BH , complemented by remote administrative and strategic planning tasks.
This advertiser has chosen not to accept applicants from your region.
1
Luxury Hotel Front Desk Manager
311 Arad
BHD2800 Annually
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Posted 4 days ago
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Job Description
Our client, a premier hospitality establishment in Hidd, Muharraq, BH , is seeking a highly experienced and charismatic Luxury Hotel Front Desk Manager to lead their front office operations. This role is pivotal in ensuring an exceptional guest experience from arrival to departure. You will be responsible for overseeing the day-to-day activities of the front desk, including check-in, check-out, concierge services, and guest relations. Your primary focus will be on maintaining the highest standards of service excellence, ensuring guest satisfaction, and resolving any issues or complaints promptly and professionally.
Key Responsibilities:
Qualifications:
This role offers a competitive salary and the opportunity to be part of a dynamic and prestigious hospitality group. If you are a seasoned hospitality professional with a passion for service excellence, we encourage you to apply.
Key Responsibilities:
- Supervise, train, and motivate front desk staff to ensure efficient and courteous service delivery.
- Develop and implement standard operating procedures for the front desk to enhance operational efficiency and guest satisfaction.
- Manage room inventory, reservations, and group bookings, ensuring accuracy and optimal utilization.
- Handle guest inquiries, requests, and complaints with professionalism and a solution-oriented approach.
- Liaise with other hotel departments to ensure seamless service coordination.
- Monitor and manage the front desk budget, including staffing and operational expenses.
- Conduct regular performance reviews and provide constructive feedback to front desk team members.
- Ensure compliance with all hotel policies and safety regulations.
- Maintain a high level of product knowledge of the hotel's services, facilities, and local attractions.
- Prepare daily reports on front desk activities, occupancy rates, and guest feedback.
Qualifications:
- Proven experience as a Front Desk Manager or in a similar senior supervisory role within a luxury hotel environment.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving abilities and a customer-centric approach.
- Proficiency in hotel management software (e.g., Opera, Fidelio) and Microsoft Office Suite.
- Fluency in English and Arabic is highly desirable.
- Ability to work flexible hours, including weekends and public holidays.
- A passion for delivering outstanding guest service and a keen eye for detail.
This role offers a competitive salary and the opportunity to be part of a dynamic and prestigious hospitality group. If you are a seasoned hospitality professional with a passion for service excellence, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
2
Boutique Hotel Front Desk Supervisor
601 Gudaibiya, Capital
BHD22 Hourly
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Posted 5 days ago
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Job Description
Our client, a charming and highly-rated boutique hotel, is seeking an enthusiastic and customer-focused Front Desk Supervisor to lead their guest services team. Located in the vibrant area of Tubli, Capital, BH , this role is crucial in ensuring every guest has an exceptional and memorable stay. You will be the first point of contact for many guests and will play a pivotal role in creating a welcoming atmosphere and resolving any guest concerns with professionalism and efficiency.
Responsibilities:
Qualifications:
This is an excellent opportunity for a dedicated hospitality professional to take on a leadership role within a prestigious establishment. Join a team that values excellent service and a commitment to guest satisfaction. This role requires your physical presence at the hotel located in Tubli, Capital, BH .
Responsibilities:
- Oversee daily front desk operations, ensuring smooth check-in and check-out processes.
- Manage and train a team of front desk agents, fostering a positive and high-performing work environment.
- Handle guest inquiries, requests, and complaints promptly and courteously, striving for complete guest satisfaction.
- Coordinate with various hotel departments, such as housekeeping, maintenance, and F&B, to ensure seamless guest service.
- Manage room inventory and reservations, optimizing occupancy rates.
- Process payments, manage cash handling procedures, and ensure accuracy in financial transactions.
- Develop and implement procedures to enhance guest experience and operational efficiency.
- Prepare daily reports on front office activities and key performance indicators.
- Maintain a high standard of presentation and professionalism at the front desk.
- Assist with concierge duties as needed, providing local recommendations and information to guests.
Qualifications:
- Proven experience in hotel front desk operations, with at least 2 years in a supervisory or leadership role.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in hotel management software (PMS) and reservation systems.
- Strong organizational and multitasking abilities.
- Ability to remain calm and composed under pressure.
- Leadership skills with the ability to motivate and manage a team.
- A passion for hospitality and a commitment to exceeding guest expectations.
- Basic understanding of accounting and financial procedures.
- Flexibility to work shifts, including evenings, weekends, and holidays.
This is an excellent opportunity for a dedicated hospitality professional to take on a leadership role within a prestigious establishment. Join a team that values excellent service and a commitment to guest satisfaction. This role requires your physical presence at the hotel located in Tubli, Capital, BH .
This advertiser has chosen not to accept applicants from your region.
3
Front Desk Supervisor - Luxury Hotel
10551 Seef, Capital
BHD30000 Annually
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Posted 11 days ago
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Job Description
Our client , a prestigious luxury hotel in Seef, Capital, BH , is seeking an exceptional Front Desk Supervisor to lead their guest services team. This role is essential in creating a memorable and seamless experience for all guests, embodying the hotel's commitment to unparalleled hospitality. You will be responsible for overseeing the daily operations of the front desk, managing check-ins and check-outs, handling guest inquiries and requests, and resolving any issues or complaints with professionalism and efficiency. Key duties include supervising, training, and motivating front desk staff, ensuring adherence to hotel standards and procedures, and managing room inventory and rates. You will also be involved in coordinating with other hotel departments, such as housekeeping and concierge, to ensure guest satisfaction. The ideal candidate will possess excellent leadership, communication, and interpersonal skills, with a natural ability to anticipate guest needs. A strong understanding of hotel operations and experience with property management systems (PMS) are required. Previous experience in a supervisory role within the hospitality industry is essential. Fluency in English and Arabic is a strong advantage. This position demands a polished presentation, a calm demeanor under pressure, and a passion for providing outstanding customer service. You will be expected to contribute to a positive and productive work environment, ensuring that every guest interaction reflects the highest standards of luxury service. Join our esteemed team and play a crucial role in delivering unforgettable guest experiences.
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4
Luxury Hotel Front Desk Manager
337 Seef, Capital
BHD55000 Annually
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Posted 19 days ago
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Job Description
Our client, a prestigious luxury hotel, is seeking an experienced and charismatic Front Desk Manager to oversee all front office operations. This role is essential in ensuring a seamless and exceptional guest experience from arrival to departure. You will lead a team of front desk agents, manage check-in/check-out processes, handle guest inquiries and complaints, and coordinate with other hotel departments to ensure guest satisfaction. The ideal candidate will have a strong background in hospitality management, outstanding leadership skills, and a passion for delivering impeccable customer service.
Responsibilities:
Qualifications:
This is an on-site position located at our client's premier hotel in Seef, Capital, BH . If you are a dedicated hospitality professional with a passion for guest service and leadership, we encourage you to apply.
Responsibilities:
- Supervise and train front desk staff, ensuring high standards of service.
- Manage daily front office operations, including check-ins, check-outs, and room assignments.
- Ensure all guest requests and concerns are addressed promptly and professionally.
- Develop and implement procedures to enhance guest satisfaction and operational efficiency.
- Handle guest feedback, complaints, and service recovery efforts effectively.
- Coordinate with housekeeping, maintenance, and F&B departments to ensure seamless guest service.
- Manage room inventory and reservations, optimizing occupancy rates.
- Prepare daily reports on front office activities, occupancy, and revenue.
- Maintain a professional and welcoming atmosphere at the front desk.
- Ensure compliance with hotel policies and procedures.
- Assist in the development and implementation of guest service initiatives.
- Conduct regular performance reviews for front desk staff.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Minimum of 3-5 years of experience in front office operations, with at least 2 years in a supervisory or management role within the luxury hotel sector.
- Proven leadership and team management skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Strong knowledge of hotel management systems (PMS) and reservation software.
- Ability to remain calm and professional under pressure.
- Fluency in English and Arabic is a strong advantage.
- A keen eye for detail and a commitment to service excellence.
- Must be available to work flexible hours, including evenings, weekends, and holidays.
This is an on-site position located at our client's premier hotel in Seef, Capital, BH . If you are a dedicated hospitality professional with a passion for guest service and leadership, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
5
Luxury Hotel Front Desk Manager
23105 Seef, Capital
BHD3500 Monthly
WhatJobs
Posted 20 days ago
Job Viewed
Job Description
Our client, a prestigious 5-star hotel in the heart of Seef, Capital, BH , is seeking a highly organized and charismatic individual to join their team as a Luxury Hotel Front Desk Manager. This pivotal role is responsible for overseeing all front desk operations, ensuring guests receive an exceptional and seamless experience from check-in to check-out. You will lead a team of front desk agents, fostering a culture of outstanding customer service and efficient problem-solving. Key responsibilities include managing reservations, coordinating with various hotel departments (housekeeping, F&B, maintenance) to anticipate and meet guest needs, handling guest inquiries and complaints with professionalism and diplomacy, and implementing operational procedures to maximize guest satisfaction and operational efficiency. The ideal candidate will have a proven track record in hotel management, preferably within the luxury segment, and possess strong leadership, communication, and interpersonal skills. A keen eye for detail, the ability to remain calm under pressure, and a passion for hospitality are essential. This role requires flexibility, including the ability to work shifts, weekends, and holidays, as operational needs dictate. You will be instrumental in shaping the first and last impressions of our guests, contributing significantly to the hotel's reputation for excellence. This position offers a competitive salary, opportunities for professional development within a renowned hospitality group, and the chance to work in a vibrant and dynamic environment. If you are a dedicated hospitality professional with a drive for service excellence and are looking for a challenging and rewarding opportunity in Seef, Capital, BH , we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
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6
Office Manager & Executive Assistant
21512 Juffair, Capital
BHD60000 Annually
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Posted today
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Job Description
Our client is seeking a highly organized and proactive Office Manager & Executive Assistant to provide comprehensive administrative support and ensure the smooth operation of our **Sanad, Capital, BH** office. This hybrid role requires a versatile individual with exceptional multitasking abilities, keen attention to detail, and strong interpersonal skills. You will be responsible for managing daily office operations, including facility management, vendor relations, supply procurement, and maintaining a professional and welcoming office environment. As an Executive Assistant, you will provide high-level support to senior leadership, including calendar management, travel arrangements, expense reporting, meeting preparation, and confidential correspondence. The ideal candidate possesses excellent communication and organizational skills, with a proven ability to manage competing priorities effectively. Proficiency in office software suites (Microsoft Office, Google Workspace) is essential, as is experience with scheduling tools and virtual communication platforms. You should be adept at problem-solving, taking initiative, and maintaining discretion with sensitive information. This role is critical in ensuring that our executive team and office staff have the support they need to perform at their best. The hybrid model allows for a balance between in-office collaboration and the flexibility of remote work on designated days. We are looking for a reliable, efficient, and professional individual who can contribute positively to our team dynamics and operational efficiency. If you thrive in a fast-paced environment and excel at providing top-tier administrative support, we encourage you to apply.
Responsibilities:
Responsibilities:
- Manage day-to-day office operations, including supplies, equipment, and vendor management.
- Provide comprehensive administrative support to executives, including scheduling and travel coordination.
- Organize and prepare for meetings, including agenda preparation and minute-taking.
- Handle incoming and outgoing correspondence, including emails and phone calls.
- Maintain office organization, cleanliness, and a welcoming atmosphere.
- Process expense reports and manage budgets for office expenditures.
- Assist with onboarding new employees and coordinating office logistics.
- Implement and improve office administrative procedures.
- Manage company travel arrangements and ensure cost-effectiveness.
- Associate's or Bachelor's degree in Business Administration or a related field preferred.
- Minimum of 5 years of experience in office management or executive assistance.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Excellent organizational and time management skills.
- Strong written and verbal communication abilities.
- Ability to handle multiple tasks and prioritize effectively.
- Discretion and professionalism in handling confidential information.
- Experience with virtual meeting platforms (Zoom, Teams).
This advertiser has chosen not to accept applicants from your region.
7
Office Manager & Executive Assistant
10001 Manama, Capital
BHD70000 Annually
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Posted 6 days ago
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Job Description
Our client is seeking a highly organized, proactive, and detail-oriented Office Manager & Executive Assistant to manage the administrative operations of their **Manama, Capital, BH** office and provide comprehensive support to senior executives. This role is critical in ensuring the smooth and efficient functioning of the workplace and supporting executive productivity. You will be responsible for a wide range of duties, including managing office supplies, coordinating vendor relationships, overseeing office maintenance, and organizing company events. As an Executive Assistant, you will manage complex calendars, schedule meetings, prepare correspondence, make travel arrangements, and handle confidential information with discretion. The ideal candidate will possess exceptional organizational and time-management skills, excellent written and verbal communication abilities, and a professional demeanor. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with various office management software are essential. Strong interpersonal skills and the ability to multitask effectively in a fast-paced environment are paramount. We are looking for an individual who is proactive, resourceful, and committed to providing high-level administrative support. A Bachelor's degree or equivalent experience is preferred, along with a minimum of 3-5 years of experience in office management and/or executive assistance. Experience within a corporate environment is highly desirable. If you are a reliable and dedicated administrative professional looking for a challenging and rewarding role, we encourage you to apply.
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8
Office Administrator & Executive Assistant
2488 Gudaibiya
BHD50000 Annually
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Posted 9 days ago
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Job Description
Our client is seeking a highly organized and proactive Office Administrator & Executive Assistant to support their operations in **Hidd, Muharraq, BH**. This role requires a versatile individual with excellent administrative, organizational, and communication skills, capable of managing diverse tasks to ensure the smooth day-to-day functioning of the office and providing comprehensive support to senior executives. You will be responsible for a wide range of duties, including managing schedules, coordinating meetings, handling correspondence, maintaining office supplies, and assisting with travel arrangements. The ideal candidate is a detail-oriented professional with a strong work ethic, discretion, and the ability to multitask effectively in a dynamic environment.
Key Responsibilities:
Key Responsibilities:
- Manage and maintain complex calendars and schedules for executives, including coordinating meetings, appointments, and travel arrangements.
- Handle incoming and outgoing correspondence, including emails, mail, and phone calls, ensuring timely and professional responses.
- Organize and prepare materials for meetings, take minutes, and follow up on action items.
- Maintain office efficiency by managing supplies, equipment, and vendor relationships.
- Assist with the preparation of reports, presentations, and other documents.
- Coordinate domestic and international travel arrangements, including booking flights, accommodations, and transportation.
- Act as a point of contact for internal and external stakeholders, providing a high level of professionalism and service.
- Implement and maintain efficient office filing and record-keeping systems.
- Assist with special projects and other administrative tasks as assigned.
- Ensure the office environment is well-maintained and presentable.
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Minimum of 3-5 years of experience in office administration, executive assistance, or a similar role.
- Proven experience managing executive schedules and coordinating complex logistics.
- Excellent command of English, both written and spoken.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant office software.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Excellent interpersonal and communication skills, with a high degree of professionalism and discretion.
- Ability to multitask and work independently with minimal supervision.
- Experience in event coordination is a plus.
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