47 Gulf Hotel jobs in Manama
Hotel Revenue Management Director
211 Manama, Capital
BHD110000 Annually
WhatJobs
Posted 25 days ago
Job Viewed
Job Description
Our client is seeking a strategic and analytical Hotel Revenue Management Director to lead their revenue optimization efforts. This hybrid role requires a blend of on-site presence for key meetings and strategic planning, with the flexibility of remote work for day-to-day operations. You will be responsible for developing and implementing comprehensive revenue management strategies to maximize room revenue and overall profitability across all properties. This includes forecasting demand, optimizing pricing and inventory controls, and analyzing market trends and competitor performance. The ideal candidate will have a deep understanding of the hospitality industry, proven experience in revenue management systems and methodologies, and a strong analytical aptitude. You will lead a team of revenue analysts, providing guidance and fostering a data-driven approach to decision-making. Key responsibilities include setting pricing strategies, managing distribution channels, and collaborating with sales, marketing, and operations teams to ensure alignment with business objectives. You must be proficient in using revenue management software, data analysis tools, and possess excellent communication and presentation skills to convey complex strategies to stakeholders. This role demands a forward-thinking individual who can adapt to the dynamic hospitality market and drive continuous improvement in revenue performance. The ability to balance strategic leadership with hands-on execution in a hybrid work model is crucial.
Responsibilities:
Responsibilities:
- Develop and execute dynamic pricing and inventory management strategies to maximize RevPAR.
- Conduct thorough market analysis, competitor benchmarking, and demand forecasting.
- Manage relationships with online travel agencies (OTAs) and other distribution partners.
- Analyze performance data and identify trends to inform strategic decisions.
- Lead and mentor the revenue management team, setting performance goals and providing development opportunities.
- Collaborate with Sales, Marketing, and Operations departments to align strategies and drive revenue.
- Prepare regular performance reports and presentations for senior leadership.
- Implement and leverage revenue management systems and technologies effectively.
- Identify opportunities for new revenue streams and cross-selling initiatives.
- Stay abreast of industry trends, emerging technologies, and best practices in revenue management.
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
- 7+ years of progressive experience in hotel revenue management, with at least 3 years in a leadership role.
- Proven track record of successfully increasing revenue and profitability for hotel properties.
- In-depth knowledge of hotel operations, market dynamics, and distribution channels.
- Proficiency in leading revenue management software (e.g., IDeaS, Duetto, SynXis) and analytics tools.
- Strong analytical, quantitative, and problem-solving skills.
- Excellent leadership, communication, and presentation abilities.
- Ability to work effectively in a hybrid work environment, balancing on-site and remote responsibilities.
This advertiser has chosen not to accept applicants from your region.
0
Guest Services Manager
413 Ghuraifa, Capital
BHD60000 Annually
WhatJobs
Posted 17 days ago
Job Viewed
Job Description
Our client, a premier hospitality establishment in Jidhafs, Capital, BH , is seeking a proactive and customer-centric Guest Services Manager to lead their front-of-house operations. This role is integral to ensuring an exceptional guest experience from arrival to departure. The successful candidate will be responsible for overseeing the daily operations of the front desk, concierge, and bell staff, while maintaining the highest standards of service and efficiency. You will manage staffing levels, schedule training sessions, and conduct performance reviews to foster a motivated and skilled team.
Key duties include handling guest complaints and resolving issues promptly and professionally, implementing service improvement initiatives, and collaborating with other departments such as housekeeping, food and beverage, and maintenance to ensure seamless service delivery. The Guest Services Manager will also be responsible for managing reservations, check-ins, and check-outs, ensuring accuracy and efficiency. A strong focus on guest satisfaction will be paramount, requiring proactive engagement with guests to anticipate their needs and exceed expectations. This role involves a hybrid work arrangement, combining on-site supervision with some administrative tasks that may be performed remotely. You will be expected to develop and maintain strong relationships with guests, encouraging repeat business and positive reviews. The ability to adapt to the fast-paced demands of the hospitality industry, coupled with excellent leadership and communication skills, is essential. This is an exciting opportunity to contribute to the reputation of a leading establishment and shape the guest experience for a diverse clientele. The manager will also play a role in revenue management and occupancy forecasting for the front office.
Qualifications:
Key duties include handling guest complaints and resolving issues promptly and professionally, implementing service improvement initiatives, and collaborating with other departments such as housekeeping, food and beverage, and maintenance to ensure seamless service delivery. The Guest Services Manager will also be responsible for managing reservations, check-ins, and check-outs, ensuring accuracy and efficiency. A strong focus on guest satisfaction will be paramount, requiring proactive engagement with guests to anticipate their needs and exceed expectations. This role involves a hybrid work arrangement, combining on-site supervision with some administrative tasks that may be performed remotely. You will be expected to develop and maintain strong relationships with guests, encouraging repeat business and positive reviews. The ability to adapt to the fast-paced demands of the hospitality industry, coupled with excellent leadership and communication skills, is essential. This is an exciting opportunity to contribute to the reputation of a leading establishment and shape the guest experience for a diverse clientele. The manager will also play a role in revenue management and occupancy forecasting for the front office.
Qualifications:
- Bachelor's degree in Hospitality Management or a related field, or equivalent experience
- Minimum of 3 years of experience in front office management or a supervisory role in hospitality
- Proven track record of delivering exceptional guest service
- Strong leadership, communication, and interpersonal skills
- Proficiency in hotel management software (PMS) and reservation systems
- Ability to handle stressful situations and resolve conflicts effectively
- Knowledge of budgeting and staff scheduling
- Flexibility to work various shifts, including weekends and holidays.
This advertiser has chosen not to accept applicants from your region.
1
Guest Services Manager
445 Al Seef
BHD25 Hourly
WhatJobs
Posted 18 days ago
Job Viewed
Job Description
Our client, a premier hospitality establishment in Salmabad, Northern, BH , is seeking an experienced and dynamic Guest Services Manager to lead their front-of-house operations. This pivotal role involves overseeing all aspects of guest interaction, ensuring unparalleled service standards, and fostering a welcoming environment for every visitor. The ideal candidate will possess exceptional leadership skills, a keen eye for detail, and a deep understanding of the hospitality industry. Responsibilities include managing a team of front desk staff, concierge, and bell services, implementing and refining service protocols, handling guest feedback and resolving issues promptly and professionally. You will also be responsible for coordinating with other departments such as housekeeping, food and beverage, and maintenance to ensure seamless guest experiences. Performance monitoring, staff training, and scheduling are key components of this position. We are looking for someone who can inspire their team to achieve excellence and maintain the highest levels of guest satisfaction. A strong background in customer service, problem-solving abilities, and excellent communication skills are essential. This role requires a proactive approach to identifying opportunities for service improvement and a commitment to upholding the reputation of our esteemed establishment. A minimum of 5 years of experience in a similar role within the hospitality sector is preferred.
Key Responsibilities:
This is a Hybrid role, requiring presence at the property in Salmabad, Northern, BH for key meetings, training, and peak operational periods, with flexibility for remote work on other days.
Key Responsibilities:
- Lead and manage the guest services team to deliver exceptional customer service.
- Develop and implement standard operating procedures for all guest-facing departments.
- Monitor guest satisfaction, address complaints, and ensure timely resolution.
- Collaborate with other departments to optimize guest experience.
- Train and mentor staff to ensure high performance and professional development.
- Manage staffing levels, schedules, and payroll for the guest services department.
- Oversee the efficient operation of the front desk and concierge services.
- Maintain a thorough knowledge of hotel services, local attractions, and amenities.
- Report on guest service metrics and identify areas for improvement.
- Ensure compliance with all hotel policies and safety regulations.
This is a Hybrid role, requiring presence at the property in Salmabad, Northern, BH for key meetings, training, and peak operational periods, with flexibility for remote work on other days.
This advertiser has chosen not to accept applicants from your region.
2
Guest Services Manager
99202 Al Muharraq
BHD25 Hourly
WhatJobs
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Guest Services Manager to oversee all aspects of guest relations and satisfaction within a premier hospitality establishment located in **Sitra, Capital, BH**. This pivotal role involves leading a team of front desk staff, concierges, and bellhops to ensure an exceptional guest experience from arrival to departure. The ideal candidate will possess a proven track record in high-volume, customer-facing environments, demonstrating strong leadership, problem-solving, and communication skills.
Key responsibilities include developing and implementing service standards, managing staff schedules, conducting regular training sessions to enhance service quality, and handling guest complaints and special requests with professionalism and efficiency. You will also be responsible for monitoring guest feedback, identifying areas for improvement, and collaborating with other departments, such as F&B and Housekeeping, to ensure seamless operations. Budget management for the guest services department, including cost control and revenue generation initiatives, will also be a significant part of this role.
Qualifications required for this position include a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with at least 5 years of progressive experience in a supervisory or management role within the hospitality industry. A deep understanding of hotel operations, reservation systems, and customer relationship management (CRM) software is essential. Fluency in English and Arabic is highly desirable. The ability to work flexible hours, including evenings, weekends, and holidays, is also a requirement, reflecting the nature of the hospitality business. We are looking for a candidate who is passionate about service excellence, possesses a keen eye for detail, and thrives in a fast-paced environment. This hybrid role offers a blend of on-site strategic management and the flexibility to conduct certain administrative tasks remotely, promoting work-life balance.
If you are a natural leader with a passion for creating memorable experiences and driving operational excellence in the hospitality sector, we encourage you to apply. Join our client's team and contribute to their reputation as a leader in the industry.
Key responsibilities include developing and implementing service standards, managing staff schedules, conducting regular training sessions to enhance service quality, and handling guest complaints and special requests with professionalism and efficiency. You will also be responsible for monitoring guest feedback, identifying areas for improvement, and collaborating with other departments, such as F&B and Housekeeping, to ensure seamless operations. Budget management for the guest services department, including cost control and revenue generation initiatives, will also be a significant part of this role.
Qualifications required for this position include a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with at least 5 years of progressive experience in a supervisory or management role within the hospitality industry. A deep understanding of hotel operations, reservation systems, and customer relationship management (CRM) software is essential. Fluency in English and Arabic is highly desirable. The ability to work flexible hours, including evenings, weekends, and holidays, is also a requirement, reflecting the nature of the hospitality business. We are looking for a candidate who is passionate about service excellence, possesses a keen eye for detail, and thrives in a fast-paced environment. This hybrid role offers a blend of on-site strategic management and the flexibility to conduct certain administrative tasks remotely, promoting work-life balance.
If you are a natural leader with a passion for creating memorable experiences and driving operational excellence in the hospitality sector, we encourage you to apply. Join our client's team and contribute to their reputation as a leader in the industry.
This advertiser has chosen not to accept applicants from your region.
3
Remote Hotel Revenue Management Analyst
2100 Manama, Capital
BHD70000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a renowned hospitality group recognized for its exceptional guest experiences, is actively seeking a strategic and analytical Remote Hotel Revenue Management Analyst to join their international team. This position is entirely remote, offering a fantastic opportunity to contribute to our success from anywhere. You will play a pivotal role in maximizing room revenue and profitability across our portfolio of properties by implementing effective pricing, inventory, and demand forecasting strategies. This involves analyzing market trends, competitor performance, historical data, and economic indicators to identify opportunities for revenue growth. You will be responsible for developing and executing dynamic pricing models, optimizing room inventory distribution across various channels, and advising on promotional strategies. The ideal candidate will possess a strong understanding of the hospitality industry, coupled with advanced analytical skills and proficiency in revenue management systems (RMS) and forecasting tools. Experience with data analysis software (e.g., Excel, SQL, Tableau) is essential. You should be adept at interpreting complex data sets, generating actionable insights, and communicating recommendations clearly to stakeholders. Strong attention to detail, problem-solving abilities, and a proactive approach to identifying and capitalizing on revenue opportunities are crucial. As a remote employee, you must demonstrate excellent self-management, communication, and collaboration skills to effectively engage with hotel operations teams and corporate leadership. This is an exciting chance to impact the financial performance of a leading hospitality brand, driving profitability and guest satisfaction through data-driven decision-making, all within a flexible remote work setting. We value innovation and empower our remote team members to contribute their expertise to shape the future of our revenue strategies and ensure continued success in the global market.
This advertiser has chosen not to accept applicants from your region.
4
Hotel Revenue Management Director - Remote
15007 Al Muharraq
BHD90000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a prestigious international hotel group, is seeking an experienced and visionary Revenue Management Director to lead their revenue optimization strategies. This is a fully remote position, designed for a leader who can drive profitability and market share from anywhere, focusing on strategic analysis and performance metrics rather than physical presence. You will oversee revenue management for a portfolio of properties, ensuring maximum yield and competitive positioning.
Key Responsibilities:
Key Responsibilities:
- Develop and implement comprehensive revenue management strategies to maximize room revenue and overall profitability across assigned properties.
- Conduct in-depth market analysis, competitor benchmarking, and demand forecasting to inform pricing and inventory strategies.
- Set room rates, forecast occupancy, and manage inventory levels across all distribution channels.
- Utilize revenue management systems (RMS) and data analytics tools to identify trends, opportunities, and potential risks.
- Collaborate closely with Sales, Marketing, and Operations teams to align strategies and drive incremental revenue.
- Monitor industry trends, economic factors, and competitive activities that may impact revenue performance.
- Develop and present regular performance reports and strategic recommendations to senior leadership.
- Implement dynamic pricing strategies based on demand, seasonality, and local events.
- Oversee the effective use of property management systems (PMS) and channel managers.
- Train and mentor hotel revenue management teams, fostering a culture of continuous improvement and data-driven decision-making.
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field. MBA or advanced degree is a plus.
- Minimum of 7 years of progressive experience in hotel revenue management, with a proven track record of success in driving revenue growth and profitability.
- Extensive knowledge of revenue management principles, forecasting methodologies, and pricing strategies.
- Proficiency with industry-standard revenue management systems (e.g., IDeaS, Duetto) and property management systems (e.g., Opera).
- Strong analytical and quantitative skills, with the ability to interpret complex data and translate it into actionable strategies.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work independently, manage multiple priorities, and thrive in a remote, global team environment.
- Strategic thinking and a proactive approach to identifying and capitalizing on market opportunities.
- Understanding of digital marketing and distribution channels within the hospitality industry.
This advertiser has chosen not to accept applicants from your region.
5
Remote Hotel Revenue Management Strategist
7001 Bilad Al Qadeem, Capital
BHD80000 Annually
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client seeks an innovative and analytical Remote Hotel Revenue Management Strategist to drive profitability and optimize occupancy for their properties. This fully remote role requires a deep understanding of the hospitality market, pricing strategies, and demand forecasting. You will be responsible for developing and implementing dynamic pricing models, analyzing market trends, competitor activities, and historical data to maximize revenue opportunities. The ideal candidate is adept at using revenue management systems (RMS) and possesses strong data analysis and reporting skills. Your core responsibilities will include setting room rates across various channels, managing inventory, and identifying opportunities for upselling and cross-selling to enhance guest experience and revenue. You will collaborate virtually with hotel management teams, sales, and marketing departments to align revenue strategies with overall business objectives. This position demands a proactive approach to identifying market shifts and adapting pricing strategies accordingly, ensuring a competitive edge. You will prepare detailed reports and forecasts, presenting key insights and recommendations to senior management. The ability to work independently, manage your time effectively, and communicate complex ideas clearly in a remote setting is crucial. This role is perfect for a strategic thinker who enjoys working with data and influencing business outcomes from a distance. Experience in hotel operations, alongside a solid background in revenue management, is highly valued. You will also monitor the effectiveness of implemented strategies and make adjustments as needed to achieve revenue targets. This remote opportunity based in the vicinity of A'ali, Northern, BH offers a chance to make a significant impact on a global scale without the need for a physical office presence. Embrace a flexible and results-driven career.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Gulf hotel Jobs in Manama !
6
Hotel Guest Services Manager
1101 Manama, Capital
BHD45000 Annually
WhatJobs
Posted 25 days ago
Job Viewed
Job Description
Our client, a prestigious hotel in the heart of Manama, Capital, BH , is seeking an experienced and charismatic Hotel Guest Services Manager. This role is pivotal in ensuring an exceptional guest experience, managing the front desk operations, concierge services, and coordinating with various hotel departments to meet guest needs. The ideal candidate will possess outstanding customer service skills, strong leadership abilities, and a passion for the hospitality industry. You will be responsible for leading a team of guest service professionals, resolving guest issues promptly and efficiently, and implementing strategies to enhance guest satisfaction and loyalty. Key responsibilities include:
- Overseeing the daily operations of the front desk, concierge, and bell desk.
- Ensuring all guests receive prompt, professional, and courteous service.
- Managing and training the guest services team, including scheduling and performance reviews.
- Handling guest inquiries, complaints, and requests, ensuring timely and satisfactory resolutions.
- Implementing and monitoring service standards to ensure guest satisfaction.
- Collaborating with other hotel departments (Housekeeping, Food & Beverage, Maintenance) to ensure seamless service delivery.
- Managing guest feedback and implementing improvements based on reviews and surveys.
- Maintaining a high level of product knowledge and local area awareness to assist guests.
- Assisting with reservations, check-in/check-out procedures, and billing inquiries.
- Developing and executing strategies to enhance guest loyalty programs.
This advertiser has chosen not to accept applicants from your region.
7
Remote Hospitality Guest Services Specialist
615 Ghuraifa, Capital
BHD2800 Monthly
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Join our client's innovative hospitality team as a Remote Guest Services Specialist, a fully remote position serving a global clientele. In this role, you will be the primary point of contact for guests, providing exceptional service and support through various digital channels, including email, live chat, and video conferencing. Your responsibilities will include managing booking inquiries, resolving guest concerns, providing information on services and amenities, and ensuring a seamless guest experience from pre-arrival to post-departure. You will be instrumental in maintaining high guest satisfaction ratings by offering personalized assistance and proactively addressing any issues that may arise. This position demands outstanding communication and interpersonal skills, a keen eye for detail, and the ability to empathize with diverse guest needs. Proficiency in customer relationship management (CRM) software and virtual communication tools is essential. You will collaborate with various internal departments to ensure timely and effective resolution of guest requests. The ideal candidate is a natural problem-solver, highly self-motivated, and capable of working independently in a remote setting. We are seeking individuals with a passion for service excellence and a desire to contribute to a leading hospitality brand. This role requires a flexible schedule to accommodate different time zones and peak guest activity periods. You will receive comprehensive training on our client's systems and service standards. This is an excellent opportunity for individuals looking to build a career in the hospitality industry while enjoying the benefits of a remote work environment. Successful applicants will demonstrate a strong work ethic and a commitment to delivering outstanding customer experiences.
This advertiser has chosen not to accept applicants from your region.
8
Head Concierge & Guest Services Manager
20525 Seef, Capital
BHD70000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client, a luxury hospitality establishment in the vibrant heart of Seef, Capital, BH , is seeking an experienced and charismatic Head Concierge & Guest Services Manager. This pivotal role involves overseeing all guest services operations, ensuring an unparalleled experience for our esteemed visitors. You will lead a team of dedicated concierge staff, setting the highest standards of service excellence, anticipating guest needs, and resolving any issues with grace and efficiency. Responsibilities include managing reservations, coordinating with various hotel departments (housekeeping, F&B, front desk), developing personalized itineraries, arranging transportation and tours, and maintaining relationships with local vendors and attractions. The ideal candidate possesses exceptional communication and interpersonal skills, a sophisticated understanding of luxury service protocols, and a proactive approach to problem-solving. Fluency in multiple languages is a significant advantage. You will be instrumental in shaping the guest's journey from pre-arrival to post-departure, ensuring every interaction is memorable. This role requires a blend of leadership, operational acumen, and a genuine passion for hospitality. Working hours will be varied, including evenings and weekends, to meet the demands of a 24/7 operation. Opportunities for professional development and career advancement within our expanding group are abundant. If you have a proven track record in high-end concierge services or guest relations management, and thrive in a dynamic, fast-paced environment, we encourage you to apply. Embrace the opportunity to represent a premier brand and contribute to its continued success. A keen eye for detail, a polished presentation, and an unwavering commitment to guest satisfaction are paramount. Experience in event planning and a strong network within the local community would be highly beneficial.
This advertiser has chosen not to accept applicants from your region.
9