307 Hospitality Manager jobs in Manama
Hospitality Operations Manager
801 Riffa, Southern
BHD60000 Annually
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Posted 1 day ago
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Job Description
Our client, a prominent establishment in the hospitality sector, is seeking a dynamic and experienced Hospitality Operations Manager. This role is primarily on-site, requiring a strong presence within the establishment. The ideal candidate will be responsible for overseeing daily operations, ensuring exceptional guest experiences, and managing staff to achieve service excellence and profitability goals.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage and coordinate all aspects of daily operations, including front desk, housekeeping, food and beverage, and event services.
- Develop and implement operational strategies to enhance efficiency, guest satisfaction, and revenue.
- Recruit, train, supervise, and evaluate operational staff.
- Ensure compliance with health, safety, and hygiene standards.
- Manage budgets, control costs, and optimize resource allocation.
- Handle guest complaints and resolve issues promptly and professionally.
- Maintain inventory levels and oversee procurement of supplies and equipment.
- Develop and implement service standards and operating procedures.
- Collaborate with marketing and sales teams to drive business growth.
- Prepare operational reports and present findings to senior management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 5+ years of progressive experience in hospitality operations management.
- Proven leadership and team management skills.
- Strong understanding of hospitality industry best practices.
- Excellent customer service and problem-solving abilities.
- Proficiency in property management systems (PMS) and other relevant software.
- Financial acumen with experience in budgeting and cost control.
- Exceptional communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Passion for delivering outstanding guest experiences.
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0
Hospitality Operations Manager
410 Hamad Town, Northern
BHD60000 Annually
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Posted 2 days ago
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Job Description
A renowned hotel chain is seeking a dedicated and experienced Hospitality Operations Manager to lead operations at one of their premier properties. This role requires a dynamic individual with a passion for delivering exceptional guest experiences and driving operational excellence. You will oversee daily hotel operations, including front desk, housekeeping, food and beverage, and event management, ensuring all departments function efficiently and cohesively. The ideal candidate will have strong leadership capabilities, a keen eye for detail, and a comprehensive understanding of hotel management best practices. You will be responsible for staff training and development, budget management, and implementing service standards to maintain high levels of guest satisfaction. This is an on-site position critical to the success of the hotel's operations and reputation.Location: Hamad Town, Northern, BH
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Manage and coordinate daily operations across all hotel departments.
- Ensure high standards of guest service and satisfaction are met and exceeded.
- Develop and implement operational policies and procedures.
- Oversee staff recruitment, training, performance management, and scheduling.
- Manage departmental budgets, control costs, and optimize profitability.
- Ensure compliance with health, safety, and hygiene regulations.
- Build and maintain positive relationships with guests, suppliers, and the local community.
- Monitor industry trends and implement innovative service offerings.
- Conduct regular operational assessments and implement improvement plans.
- Resolve guest complaints and operational issues promptly and effectively.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management or a similar role.
- Proven track record of successful operational leadership in the hospitality industry.
- Strong understanding of hotel operations, including front office, F&B, and housekeeping.
- Excellent leadership, communication, and interpersonal skills.
- Financial management and budgeting expertise.
- Proficiency in hotel management software (PMS).
- Ability to motivate and lead a diverse team.
- Problem-solving skills and the ability to handle pressure.
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1
Senior Hospitality Revenue Manager
3010 Zallaq, Southern
BHD70000 Annually
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Our client is seeking an experienced and strategic Senior Hospitality Revenue Manager to lead their revenue optimization efforts. This is a fully remote position, allowing the successful candidate to work from any location. You will be responsible for maximizing revenue and profitability for our client's properties through sophisticated pricing, inventory management, and forecasting strategies. The ideal candidate possesses a deep understanding of the hospitality industry, dynamic pricing models, and various distribution channels. You will analyze market trends, competitor performance, and demand patterns to develop and implement effective revenue management strategies. This includes optimizing room rates, managing inventory across different channels (OTA, direct bookings, GDS), and collaborating with sales and marketing teams to drive bookings. The ability to forecast future demand accurately and adjust strategies accordingly is crucial. You will utilize revenue management systems (RMS) and data analytics tools to gain insights and make informed decisions. This role requires strong analytical skills, a keen eye for detail, and the ability to communicate recommendations clearly to stakeholders. You will also be responsible for training and mentoring junior revenue management staff. The successful candidate will play a pivotal role in enhancing the financial performance of our client's hospitality portfolio. This is an exciting opportunity for a seasoned revenue professional to contribute their expertise in a dynamic, fully remote environment.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive revenue management strategies to maximize RevPAR (Revenue Per Available Room) and GOPPAR (Gross Operating Profit Per Available Room).
- Conduct daily, weekly, and monthly forecasting of occupancy, ADR (Average Daily Rate), and total revenue.
- Analyze market trends, competitor pricing, and demand patterns to inform pricing and inventory decisions.
- Manage inventory and pricing across all distribution channels, including OTAs, GDS, and direct bookings.
- Collaborate with sales, marketing, and operations teams to align strategies and drive revenue.
- Utilize revenue management systems (RMS) and other analytics tools to monitor performance and identify opportunities.
- Develop and implement promotional offers and pricing strategies to capture market share.
- Conduct post-mortem analysis of past events and market conditions to refine future strategies.
- Prepare regular performance reports and present findings and recommendations to senior management.
- Mentor and provide guidance to junior revenue management team members.
- Ensure data integrity and accuracy in all revenue management systems and reports.
- Stay up-to-date with industry best practices and emerging trends in hospitality revenue management.
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Minimum of 5 years of progressive experience in hospitality revenue management.
- Proven track record of successfully increasing revenue and profitability for hotels or resorts.
- In-depth knowledge of revenue management principles, dynamic pricing, and forecasting techniques.
- Proficiency with various Revenue Management Systems (RMS), Property Management Systems (PMS), and GDS.
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent written and verbal communication skills for remote collaboration.
- Ability to work independently and manage multiple priorities effectively in a remote setting.
- Proficiency in Microsoft Excel and other data analysis tools.
- Experience in luxury or boutique hotel segments is a plus.
- CHRM (Certified Hotel Revenue Manager) or similar certification is desirable.
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2
Senior Hospitality Operations Manager
23567 Ghuraifa, Capital
BHD90000 Annually
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Our client is a renowned international hospitality group seeking an experienced and dynamic Senior Hospitality Operations Manager to join their fully remote leadership team. This role is pivotal in overseeing and optimizing the operational performance of their diverse portfolio of luxury properties, ensuring the highest standards of guest experience, service excellence, and financial efficiency. You will be responsible for developing and implementing operational strategies, managing budgets, driving revenue growth, and maintaining brand integrity across all managed hotels and resorts. The ideal candidate will have a proven track record in senior management roles within luxury hospitality, exceptional leadership abilities, and a deep understanding of hotel operations, including F&B, rooms division, and sales & marketing. You will work closely with property GMs and regional directors, providing strategic guidance and support. This fully remote position requires a self-starter with excellent analytical, problem-solving, and communication skills, capable of fostering strong relationships and driving performance from a distance. You will be instrumental in shaping the future of our client's hospitality offerings, ensuring consistent quality and guest satisfaction globally.
Responsibilities:
Responsibilities:
- Develop and execute strategic operational plans to enhance guest satisfaction and profitability.
- Oversee the daily operations of multiple hospitality properties, ensuring adherence to brand standards.
- Manage budgets, control costs, and drive revenue generation initiatives.
- Lead and mentor General Managers and operational teams, fostering a culture of excellence.
- Conduct regular performance reviews and implement action plans for improvement.
- Ensure compliance with all health, safety, and regulatory requirements.
- Collaborate with marketing and sales teams to optimize revenue streams.
- Identify operational inefficiencies and implement best practices for continuous improvement.
- Analyze market trends and competitor activities to maintain a competitive edge.
- Represent the company in key industry events and stakeholder engagements.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 10 years of progressive experience in hotel operations management, with at least 5 years in a senior leadership role (e.g., Hotel Manager, Director of Operations).
- Proven experience with luxury hotel brands and multi-property management.
- Strong financial acumen and P&L management experience.
- Exceptional leadership, team-building, and interpersonal skills.
- In-depth knowledge of all hotel departments (Rooms, F&B, Sales, Marketing, Finance).
- Excellent analytical, problem-solving, and strategic planning abilities.
- Proficiency in property management systems (PMS) and hotel operational software.
- Outstanding communication and presentation skills, adaptable to a remote environment.
- Willingness to travel as required for property visits and industry events.
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3
Senior Hospitality Operations Manager
442 Riffa, Southern
BHD65000 Annually
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Our client, a leading innovator in remote hospitality solutions, is seeking a highly motivated and experienced Senior Hospitality Operations Manager to join their dynamic team. This is a fully remote, first-class opportunity for a seasoned professional to drive operational excellence across a global portfolio of hospitality ventures, all managed virtually. You will be instrumental in developing and implementing strategic initiatives that enhance guest satisfaction, optimize resource allocation, and foster strong relationships with remote teams and external partners. Your responsibilities will include overseeing the daily operations of various hospitality outlets, ensuring adherence to stringent quality standards, and identifying opportunities for process improvements. A key part of this role involves managing budgets, forecasting revenue, and controlling costs effectively, all within a distributed work environment. You will also be responsible for leading and mentoring a team of hospitality professionals, ensuring they have the resources and support needed to succeed, regardless of their physical location. The ideal candidate will possess a proven track record in hospitality management, with a strong emphasis on operational efficiency and strategic planning. Experience with remote team management, digital transformation in the hospitality sector, and crisis management is highly desirable. This role requires exceptional communication and interpersonal skills, the ability to make sound decisions under pressure, and a proactive approach to problem-solving. You will leverage technology to its fullest to maintain seamless operations and deliver exceptional guest experiences. This is a unique chance to shape the future of remote hospitality management. For the right candidate, this role offers significant growth potential and the opportunity to make a tangible impact in a rapidly evolving industry. You will be working with cutting-edge tools and platforms to ensure the success of our diverse hospitality projects.
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4
Senior Hospitality Operations Manager
115 Shahrakan
BHD90000 Annually
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Our client is seeking a highly experienced and dynamic Senior Hospitality Operations Manager to lead their strategic development and operational excellence initiatives, entirely remotely. This position is perfect for a seasoned professional who can leverage their expertise to oversee and optimize various facets of hospitality operations without being physically present on-site. You will be responsible for developing and implementing operational strategies, setting performance benchmarks, and ensuring the highest standards of guest satisfaction and service delivery across all managed properties or services. Key responsibilities include analyzing operational data, identifying areas for improvement, and developing innovative solutions to enhance efficiency and profitability. You will manage budgets, oversee resource allocation, and lead virtual teams to achieve organizational goals. The ideal candidate will possess exceptional leadership, communication, and problem-solving skills, with a proven ability to drive results in a remote setting. Experience with hospitality management software, revenue management principles, and online reputation management is essential. This role requires a deep understanding of the hospitality industry, market trends, and customer service best practices, all applied through a remote management lens. You will work closely with on-site management teams, providing guidance, support, and strategic direction.
Qualifications:
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred.
- Minimum of 7 years of progressive experience in hospitality management, with a significant focus on operations.
- Demonstrated success in developing and implementing operational strategies that improve efficiency and guest satisfaction.
- Proven ability to manage budgets and P&L statements.
- Exceptional leadership and team management skills, with experience leading remote teams.
- Strong analytical and problem-solving capabilities.
- Excellent communication, interpersonal, and presentation skills.
- Proficiency in hospitality management software and data analysis tools.
- Deep understanding of the global hospitality market and trends.
- Ability to thrive in a fully remote work environment, requiring high levels of autonomy and proactivity.
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5
Senior Hospitality Operations Manager
115 Hamad Town, Northern
BHD55000 Annually
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Posted 1 day ago
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Our client is seeking an experienced and dynamic Senior Hospitality Operations Manager to lead and enhance operations in **Hamad Town, Northern, BH**. This crucial role involves overseeing the day-to-day functions of the hospitality establishment, ensuring exceptional guest experiences, managing staff, and optimizing financial performance. You will be responsible for setting operational standards, implementing efficient service protocols, and maintaining the highest levels of quality and customer satisfaction. The ideal candidate will possess a strong background in hospitality management, excellent leadership skills, and a deep understanding of front-of-house and back-of-house operations. You will work closely with department heads to achieve operational excellence and contribute to the overall success and reputation of the establishment. This is a hands-on role requiring dedication and a passion for the hospitality industry.
Key Responsibilities:
Key Responsibilities:
- Oversee all aspects of daily hospitality operations, including F&B, accommodation, events, and guest services.
- Develop and implement operational policies and procedures to ensure efficiency and high service standards.
- Manage and motivate a diverse team of staff, fostering a positive and productive work environment.
- Ensure consistent delivery of exceptional guest experiences and handle guest feedback and complaints effectively.
- Monitor and control operational costs, including labor, inventory, and supplies, to achieve financial targets.
- Collaborate with department heads to set performance goals and ensure their achievement.
- Maintain high standards of cleanliness, safety, and regulatory compliance throughout the establishment.
- Manage vendor relationships and procurement of supplies and services.
- Assist in the development and execution of marketing and promotional activities.
- Conduct regular staff training and development programs to enhance skills and service quality.
- Analyze operational performance data and implement strategies for continuous improvement.
- Ensure compliance with all local health, safety, and licensing regulations.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5-7 years of progressive experience in hospitality operations management.
- Proven track record of success in managing hotel, restaurant, or similar hospitality operations.
- Strong understanding of F&B, front desk, housekeeping, and event management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hospitality management software (PMS, POS systems).
- Strong financial acumen, including budgeting, P&L management, and cost control.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Customer-centric mindset with a passion for service excellence.
- Knowledge of health and safety regulations relevant to the hospitality industry.
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6
Lead Hospitality Operations Manager
715 Tubli
BHD90000 Annually
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Our client is looking for a dynamic and experienced Lead Hospitality Operations Manager to oversee and enhance their diverse portfolio of hospitality services on a fully remote basis. This senior role requires a strategic thinker with a proven track record in managing large-scale hotel operations, resort management, and potentially F&B chains. The successful candidate will be responsible for driving operational excellence, optimizing guest satisfaction, and ensuring profitability across all managed properties. Leveraging technology and innovative management approaches will be key to success in this remote-first position.
Key responsibilities include developing and implementing strategic operational plans, setting performance benchmarks, and monitoring key performance indicators (KPIs) such as occupancy rates, RevPAR, guest feedback scores, and cost control. You will lead a distributed team of property managers and department heads, providing guidance, mentorship, and support to ensure consistent service delivery. This role involves extensive collaboration with marketing, sales, finance, and HR departments to align operational strategies with overall business objectives. Developing and managing budgets, forecasting revenue, and identifying cost-saving opportunities are also critical aspects of this position. You will champion best practices in service standards, safety protocols, and regulatory compliance. The ability to conduct virtual site inspections, remote team training, and performance reviews will be paramount. A strong understanding of hospitality software systems, online travel agencies (OTAs), and revenue management strategies is essential. This is an exceptional opportunity to shape the future of our client's hospitality offerings from anywhere in the world.
Key responsibilities include developing and implementing strategic operational plans, setting performance benchmarks, and monitoring key performance indicators (KPIs) such as occupancy rates, RevPAR, guest feedback scores, and cost control. You will lead a distributed team of property managers and department heads, providing guidance, mentorship, and support to ensure consistent service delivery. This role involves extensive collaboration with marketing, sales, finance, and HR departments to align operational strategies with overall business objectives. Developing and managing budgets, forecasting revenue, and identifying cost-saving opportunities are also critical aspects of this position. You will champion best practices in service standards, safety protocols, and regulatory compliance. The ability to conduct virtual site inspections, remote team training, and performance reviews will be paramount. A strong understanding of hospitality software systems, online travel agencies (OTAs), and revenue management strategies is essential. This is an exceptional opportunity to shape the future of our client's hospitality offerings from anywhere in the world.
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7
Senior Hospitality Operations Manager
222 Shahrakan
BHD90000 Annually
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Posted 1 day ago
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Job Description
Our client is seeking a dynamic and experienced Senior Hospitality Operations Manager to oversee the strategic and day-to-day operations of a premier establishment. This critical role will be responsible for ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance. You will lead and motivate a diverse team of department heads and staff, fostering a culture of excellence, service, and continuous improvement. The ideal candidate will have a deep understanding of all facets of hospitality operations, including food and beverage, front desk, housekeeping, events, and customer service. Proven experience in managing budgets, controlling costs, implementing operational procedures, and ensuring compliance with health and safety regulations is essential. You will be responsible for strategic planning, staff training and development, performance management, and driving revenue growth initiatives. This position is based in **Manama, Capital, BH**, and requires a strong, visible presence on-site to effectively lead and engage with the team and guests. We are looking for a results-oriented leader with exceptional problem-solving skills, a passion for service, and the ability to thrive in a demanding, customer-focused environment. Strong negotiation skills with vendors and suppliers, along with a comprehensive understanding of the tourism and hospitality industry landscape, will be key to success. Your leadership will directly impact the reputation and profitability of our client's renowned establishment.
Responsibilities:
Responsibilities:
- Oversee all aspects of daily hotel/resort operations, ensuring smooth and efficient functioning.
- Lead, mentor, and manage department heads and operational staff.
- Develop and implement strategic operational plans to achieve business objectives.
- Ensure exceptional guest service standards are met and exceeded.
- Manage operational budgets, control costs, and optimize profitability.
- Develop and enforce standard operating procedures (SOPs) for all departments.
- Oversee staff recruitment, training, development, and performance management.
- Ensure compliance with all health, safety, and regulatory requirements.
- Drive initiatives to enhance guest satisfaction and loyalty.
- Collaborate with sales and marketing teams to support revenue generation.
- Manage vendor relationships and negotiate favorable terms.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 7+ years of progressive experience in hospitality operations management.
- Proven track record of successfully managing hotel or resort operations.
- Strong leadership, team-building, and motivational skills.
- Excellent understanding of financial management, budgeting, and cost control.
- Proficiency in hospitality management software and systems.
- Exceptional problem-solving and decision-making abilities.
- Outstanding communication, interpersonal, and guest relations skills.
- In-depth knowledge of the hospitality industry and market trends.
- Ability to work flexible hours, including evenings, weekends, and holidays.
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8
Lead Hospitality Operations Manager
4001 Riffa, Southern
BHD45000 Annually
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Posted 2 days ago
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Our client is seeking a highly experienced and dynamic Lead Hospitality Operations Manager to oversee the day-to-day operations of a premier hospitality establishment in Riffa, Southern, BH . This senior role requires a proven leader with extensive experience in managing all aspects of hotel or resort operations, including front desk, housekeeping, food and beverage, and guest services. You will be responsible for ensuring exceptional guest experiences, driving operational efficiency, managing staff effectively, and achieving financial targets. The ideal candidate is passionate about hospitality, possesses strong leadership qualities, and has a keen eye for detail.
Key Responsibilities:
Qualifications:
This leadership position offers a competitive salary and benefits package, along with the opportunity to significantly contribute to the success of a leading hospitality venue in Riffa, Southern, BH .
Key Responsibilities:
- Direct and coordinate all hotel operations to ensure maximum guest satisfaction and operational efficiency.
- Develop and implement strategies to enhance guest services and overall guest experience.
- Manage and mentor department heads and staff, fostering a positive and productive work environment.
- Oversee budgeting, forecasting, and financial performance, ensuring profitability and cost control.
- Ensure compliance with all health, safety, and sanitation regulations.
- Develop and implement operational policies and procedures.
- Handle guest complaints and resolve issues promptly and professionally.
- Monitor industry trends and best practices to maintain competitive advantage.
- Collaborate with sales and marketing teams to drive business and occupancy.
- Oversee inventory management and procurement for operational needs.
- Conduct regular performance reviews and provide ongoing training and development for staff.
- Ensure the smooth functioning of all front-of-house and back-of-house operations.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree is a plus.
- Minimum of 8 years of progressive experience in hotel or hospitality operations, with at least 3 years in a management role.
- Demonstrated success in managing diverse teams and driving operational excellence.
- Strong financial acumen, including P&L management and budgeting.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to resolve complex guest issues and maintain high service standards.
- In-depth knowledge of hospitality industry best practices and trends.
- Proficiency in property management systems (PMS) and other relevant software.
- Ability to work flexible hours, including nights, weekends, and holidays.
- A passion for creating memorable guest experiences and a commitment to service excellence.
- Experience in the Bahraini hospitality market is an advantage.
This leadership position offers a competitive salary and benefits package, along with the opportunity to significantly contribute to the success of a leading hospitality venue in Riffa, Southern, BH .
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