82 Hospitality jobs in Manama
Head of Revenue Management (Hospitality)
Posted 2 days ago
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Hospitality Operations Analyst
Posted today
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Your responsibilities will include:
- Analyzing operational data from various departments (e.g., F&B, Rooms Division, Events) to identify trends, areas for improvement, and best practices.
- Developing and maintaining operational dashboards and reports to track key performance indicators (KPIs) such as occupancy rates, RevPAR, guest satisfaction scores, and cost management.
- Conducting feasibility studies and financial analyses for new initiatives, menu changes, or service enhancements.
- Assisting in the development and implementation of standard operating procedures (SOPs) across all properties.
- Monitoring industry trends and competitor activities to provide strategic recommendations.
- Collaborating with property management and department heads to translate data insights into actionable operational improvements.
- Supporting budgeting and forecasting processes for operational departments.
- Ensuring compliance with health, safety, and hygiene standards.
- Assisting in the training and development of operational staff on new systems and procedures.
- Identifying opportunities for cost savings and revenue enhancement.
- Participating in operational audits and reviews.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field. A minimum of 3 years of experience in hospitality operations analysis, F&B management, or a similar analytical role within the hospitality industry is required. Strong proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and a solid understanding of hospitality industry metrics are essential. Excellent analytical, problem-solving, and quantitative skills are a must. Strong written and verbal communication abilities are needed to effectively present findings and recommendations. Experience with property management systems (PMS) and point-of-sale (POS) systems is highly desirable. You should be a proactive individual with a keen eye for detail and a passion for optimizing operational performance in a high-quality service environment.
Hospitality Operations Manager
Posted 1 day ago
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Key Responsibilities:
- Manage and coordinate daily operations across all hotel departments.
- Ensure high standards of guest service and satisfaction are met and exceeded.
- Develop and implement operational policies and procedures.
- Oversee staff recruitment, training, performance management, and scheduling.
- Manage departmental budgets, control costs, and optimize profitability.
- Ensure compliance with health, safety, and hygiene regulations.
- Build and maintain positive relationships with guests, suppliers, and the local community.
- Monitor industry trends and implement innovative service offerings.
- Conduct regular operational assessments and implement improvement plans.
- Resolve guest complaints and operational issues promptly and effectively.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management or a similar role.
- Proven track record of successful operational leadership in the hospitality industry.
- Strong understanding of hotel operations, including front office, F&B, and housekeeping.
- Excellent leadership, communication, and interpersonal skills.
- Financial management and budgeting expertise.
- Proficiency in hotel management software (PMS).
- Ability to motivate and lead a diverse team.
- Problem-solving skills and the ability to handle pressure.
Lead Hospitality Operations Manager
Posted today
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Key Responsibilities:
- Direct and coordinate all hotel operations to ensure maximum guest satisfaction and operational efficiency.
- Develop and implement strategies to enhance guest services and overall guest experience.
- Manage and mentor department heads and staff, fostering a positive and productive work environment.
- Oversee budgeting, forecasting, and financial performance, ensuring profitability and cost control.
- Ensure compliance with all health, safety, and sanitation regulations.
- Develop and implement operational policies and procedures.
- Handle guest complaints and resolve issues promptly and professionally.
- Monitor industry trends and best practices to maintain competitive advantage.
- Collaborate with sales and marketing teams to drive business and occupancy.
- Oversee inventory management and procurement for operational needs.
- Conduct regular performance reviews and provide ongoing training and development for staff.
- Ensure the smooth functioning of all front-of-house and back-of-house operations.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree is a plus.
- Minimum of 8 years of progressive experience in hotel or hospitality operations, with at least 3 years in a management role.
- Demonstrated success in managing diverse teams and driving operational excellence.
- Strong financial acumen, including P&L management and budgeting.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to resolve complex guest issues and maintain high service standards.
- In-depth knowledge of hospitality industry best practices and trends.
- Proficiency in property management systems (PMS) and other relevant software.
- Ability to work flexible hours, including nights, weekends, and holidays.
- A passion for creating memorable guest experiences and a commitment to service excellence.
- Experience in the Bahraini hospitality market is an advantage.
This leadership position offers a competitive salary and benefits package, along with the opportunity to significantly contribute to the success of a leading hospitality venue in Riffa, Southern, BH .
Remote Hospitality Operations Manager
Posted today
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Key Responsibilities:
- Oversee daily operations for multiple hospitality venues remotely.
- Develop and implement operational strategies to enhance guest satisfaction and profitability.
- Manage budgets, control costs, and optimize revenue.
- Monitor operational performance and analyze key metrics.
- Ensure adherence to quality standards, safety regulations, and company policies.
- Lead and support on-site management teams.
- Manage supplier and vendor relationships.
- Drive continuous improvement initiatives across all operational areas.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in hospitality management.
- Proven track record in operational leadership and P&L management.
- Strong understanding of hotel and F&B operations.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication and interpersonal abilities.
- Proficiency with hospitality management software.
- Ability to work autonomously and effectively in a remote setting.
Hospitality & Tourism Development Manager
Posted today
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Key Responsibilities:
- Identify and evaluate new development opportunities, market trends, and potential partnerships within the hospitality and tourism industry.
- Conduct feasibility studies, market analysis, and financial projections for proposed projects.
- Develop comprehensive business plans and proposals for new resort developments, tourism initiatives, and travel packages.
- Build and maintain strong relationships with tourism boards, government agencies, travel partners, and other stakeholders.
- Collaborate with internal teams (e.g., operations, marketing, finance) to ensure seamless project execution and integration.
- Drive the conceptualization and development of unique guest experiences and service offerings.
- Negotiate contracts and agreements with vendors, suppliers, and strategic partners.
- Monitor industry performance metrics and competitor activities to identify areas for strategic advantage.
- Contribute to the brand's positioning and growth strategy within the global tourism market.
- Develop and manage project timelines and budgets, ensuring timely and cost-effective delivery.
- Stay abreast of emerging travel trends, sustainable tourism practices, and technological advancements in the hospitality sector.
- Organize and lead virtual meetings, presentations, and workshops for project stakeholders.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Represent the company at relevant industry conferences and events (virtual or in-person as needed).
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, Marketing, or a related field. A Master's degree is a strong plus.
- Minimum of 5-7 years of progressive experience in hospitality and tourism development, strategic planning, or business development.
- Proven track record in identifying and successfully developing new projects or partnerships within the travel industry.
- In-depth knowledge of global tourism markets, trends, and key players.
- Strong understanding of feasibility studies, market research, and financial modeling.
- Excellent negotiation, communication, presentation, and interpersonal skills.
- Demonstrated ability to build and maintain strong relationships with diverse stakeholders.
- Proficiency in project management methodologies and tools.
- Strategic thinking and problem-solving capabilities with a creative approach.
- Ability to work independently and collaboratively in a remote, fast-paced environment.
- Fluency in English and proficiency in other languages is an advantage.
- Passion for travel and a deep understanding of guest experiences.
Senior Hospitality Operations Manager
Posted today
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Remote Hospitality Revenue Manager
Posted today
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Responsibilities:
- Develop and implement dynamic pricing strategies for hotel rooms and associated services.
- Analyze market trends, competitor activities, and historical data to forecast demand accurately.
- Manage room inventory across all distribution channels to maximize occupancy and revenue.
- Collaborate with hotel General Managers and department heads to align revenue strategies with overall business goals.
- Utilize revenue management systems (RMS) and other tools to identify opportunities and challenges.
- Prepare regular reports on revenue performance, occupancy rates, and key performance indicators.
- Conduct market segmentation analysis to identify target customer groups.
- Develop and execute promotional campaigns and packages.
- Monitor and manage online reputation and guest feedback related to pricing and availability.
- Stay updated on industry best practices and emerging trends in hospitality revenue management.
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Minimum of 4 years of experience in revenue management, preferably within the hospitality industry.
- Proven experience with hotel revenue management systems (e.g., IDeaS, Duetto, SynXis).
- Strong analytical, forecasting, and problem-solving skills.
- Excellent understanding of market segmentation, pricing strategies, and distribution channels.
- Proficiency in Microsoft Excel and data analysis.
- Strong communication and interpersonal skills, with the ability to influence stakeholders.
- Ability to work independently and manage time effectively in a remote setting.
- Familiarity with online travel agencies (OTAs) and global distribution systems (GDS).
- A passion for the hospitality industry and driving financial results.
Senior Hospitality Operations Manager
Posted today
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Senior Hospitality Operations Director
Posted today
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Key Responsibilities:
- Oversee the operational aspects of multiple hospitality properties and services from a remote capacity.
- Develop and implement strategic plans to enhance guest satisfaction, operational efficiency, and revenue generation.
- Manage departmental budgets, P&L responsibilities, and financial performance across assigned operations.
- Establish and enforce high standards for service quality, safety, and cleanliness.
- Lead, mentor, and inspire remote operational teams and general managers to achieve performance goals.
- Drive initiatives for service innovation and continuous improvement in all facets of hospitality operations.
- Ensure compliance with all relevant regulations, licensing, and health and safety standards.
- Develop and maintain strong relationships with key stakeholders, vendors, and partners.
- Analyze operational data and market trends to identify opportunities for growth and improvement.
- Oversee the implementation of new technologies and systems to streamline operations.
This is a fully remote position, demanding exceptional organizational skills, proactive problem-solving, and the ability to effectively manage and motivate teams from a distance. You must be a strategic thinker with a proven ability to drive results in a complex and dynamic industry. Excellent communication, negotiation, and leadership skills are essential for success. We are looking for an inspiring leader who can maintain high levels of service and operational integrity without direct, on-site supervision. The successful candidate will demonstrate a strong understanding of the guest experience and a commitment to upholding the brand's reputation. This is a unique opportunity to impact hospitality excellence across multiple locations while enjoying the flexibility of remote work. The role is based in **Hamad Town, Northern, BH**, but operates entirely remotely.