130 Hospitality jobs in Zallaq
Head of Revenue Management (Hospitality)
Posted 5 days ago
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Hospitality Event Coordinator
Posted today
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- Coordinating all aspects of event planning and execution, from initial client consultation to post-event analysis.
- Developing event proposals, timelines, and budgets in collaboration with clients.
- Sourcing and managing vendors, including caterers, decorators, and entertainers.
- Liaising with hotel departments (F&B, Banqueting, AV) to ensure seamless event delivery.
- Conducting site inspections and providing recommendations to clients.
- Overseeing event setup, execution, and breakdown.
- Managing on-site logistics and troubleshooting any issues that arise.
- Ensuring client satisfaction and seeking opportunities for repeat business.
- Maintaining accurate event records and documentation.
- Staying updated on industry trends and best practices in event management.
- Proven experience as an Event Coordinator or in a similar role within the hospitality industry.
- Strong understanding of event planning processes and logistics.
- Excellent organizational, time management, and multitasking skills.
- Exceptional communication, interpersonal, and negotiation skills.
- Ability to work effectively under pressure and meet tight deadlines.
- Proficiency in event management software and Microsoft Office Suite.
- Customer-focused attitude with a commitment to service excellence.
- Ability to work flexible hours, including evenings and weekends, as required by event schedules.
- Team player with the ability to work collaboratively in a hybrid setting.
- High school diploma required; a degree in Hospitality Management or a related field is a plus.
Hospitality Operations Manager
Posted today
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Responsibilities:
- Oversee all daily operational activities within the establishment.
- Ensure high standards of guest service and satisfaction are maintained.
- Manage and lead departmental teams, including recruitment, training, and performance evaluation.
- Develop and implement operational policies and procedures.
- Manage departmental budgets, control expenses, and maximize profitability.
- Ensure compliance with health, safety, and hygiene regulations.
- Coordinate with various departments to ensure seamless service delivery.
- Monitor inventory levels and manage procurement of supplies.
- Handle guest complaints and resolve issues promptly and professionally.
- Analyze operational data and identify areas for improvement.
- Implement strategies to enhance efficiency and guest experience.
- Maintain strong relationships with vendors and external partners.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hospitality operations management.
- Proven track record in managing multiple departments within a hospitality setting.
- Strong understanding of hotel operations, F&B, and guest services.
- Excellent leadership, communication, and interpersonal skills.
- Experience with budgeting, financial management, and cost control.
- Knowledge of health and safety standards in the hospitality industry.
- Proficiency in property management systems (PMS) and relevant software.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Problem-solving and decision-making capabilities.
Operations Manager - Hospitality
Posted 2 days ago
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Key Responsibilities:
- Manage and coordinate daily operations of the establishment, ensuring seamless service delivery.
- Oversee staffing, scheduling, training, and performance management of operational staff.
- Implement and enforce operational policies, procedures, and service standards.
- Monitor departmental performance, identifying areas for improvement and implementing solutions.
- Manage budgets, control costs, and optimize revenue streams.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle guest feedback and complaints, resolving issues promptly and professionally.
- Collaborate with department heads to achieve operational excellence and guest satisfaction.
- Maintain strong relationships with vendors and suppliers.
- Develop and execute strategies to enhance guest experience and operational efficiency.
- Conduct regular property inspections to ensure the highest standards of maintenance and presentation.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel or resort operations management.
- Proven track record in managing multiple departments and leading diverse teams.
- Strong understanding of F&B, front office, housekeeping, and maintenance operations.
- Excellent financial acumen, including budgeting and cost control.
- Exceptional customer service skills and a commitment to guest satisfaction.
- Strong leadership, communication, and interpersonal skills.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Proficiency in property management systems (PMS) and relevant software.
- Knowledge of health and safety regulations in the hospitality industry.
- A proactive approach to problem-solving and a passion for continuous improvement.
Hospitality Operations Manager
Posted 3 days ago
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Key Responsibilities:
- Manage and coordinate all aspects of daily operations, including front desk, housekeeping, food and beverage, and event services.
- Develop and implement operational strategies to enhance efficiency, guest satisfaction, and revenue.
- Recruit, train, supervise, and evaluate operational staff.
- Ensure compliance with health, safety, and hygiene standards.
- Manage budgets, control costs, and optimize resource allocation.
- Handle guest complaints and resolve issues promptly and professionally.
- Maintain inventory levels and oversee procurement of supplies and equipment.
- Develop and implement service standards and operating procedures.
- Collaborate with marketing and sales teams to drive business growth.
- Prepare operational reports and present findings to senior management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 5+ years of progressive experience in hospitality operations management.
- Proven leadership and team management skills.
- Strong understanding of hospitality industry best practices.
- Excellent customer service and problem-solving abilities.
- Proficiency in property management systems (PMS) and other relevant software.
- Financial acumen with experience in budgeting and cost control.
- Exceptional communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Passion for delivering outstanding guest experiences.
Hospitality Operations Analyst
Posted 4 days ago
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Your responsibilities will include:
- Analyzing operational data from various departments (e.g., F&B, Rooms Division, Events) to identify trends, areas for improvement, and best practices.
- Developing and maintaining operational dashboards and reports to track key performance indicators (KPIs) such as occupancy rates, RevPAR, guest satisfaction scores, and cost management.
- Conducting feasibility studies and financial analyses for new initiatives, menu changes, or service enhancements.
- Assisting in the development and implementation of standard operating procedures (SOPs) across all properties.
- Monitoring industry trends and competitor activities to provide strategic recommendations.
- Collaborating with property management and department heads to translate data insights into actionable operational improvements.
- Supporting budgeting and forecasting processes for operational departments.
- Ensuring compliance with health, safety, and hygiene standards.
- Assisting in the training and development of operational staff on new systems and procedures.
- Identifying opportunities for cost savings and revenue enhancement.
- Participating in operational audits and reviews.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field. A minimum of 3 years of experience in hospitality operations analysis, F&B management, or a similar analytical role within the hospitality industry is required. Strong proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and a solid understanding of hospitality industry metrics are essential. Excellent analytical, problem-solving, and quantitative skills are a must. Strong written and verbal communication abilities are needed to effectively present findings and recommendations. Experience with property management systems (PMS) and point-of-sale (POS) systems is highly desirable. You should be a proactive individual with a keen eye for detail and a passion for optimizing operational performance in a high-quality service environment.
Hospitality Operations Manager
Posted 4 days ago
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Key Responsibilities:
- Manage and coordinate daily operations across all hotel departments.
- Ensure high standards of guest service and satisfaction are met and exceeded.
- Develop and implement operational policies and procedures.
- Oversee staff recruitment, training, performance management, and scheduling.
- Manage departmental budgets, control costs, and optimize profitability.
- Ensure compliance with health, safety, and hygiene regulations.
- Build and maintain positive relationships with guests, suppliers, and the local community.
- Monitor industry trends and implement innovative service offerings.
- Conduct regular operational assessments and implement improvement plans.
- Resolve guest complaints and operational issues promptly and effectively.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management or a similar role.
- Proven track record of successful operational leadership in the hospitality industry.
- Strong understanding of hotel operations, including front office, F&B, and housekeeping.
- Excellent leadership, communication, and interpersonal skills.
- Financial management and budgeting expertise.
- Proficiency in hotel management software (PMS).
- Ability to motivate and lead a diverse team.
- Problem-solving skills and the ability to handle pressure.
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Remote Hospitality Experience Designer
Posted today
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Responsibilities:
- Develop innovative concepts for guest experiences in hospitality settings.
- Translate brand vision and guest insights into tangible service designs.
- Map out guest journeys, identifying key touchpoints and opportunities for enhancement.
- Design physical and digital elements that contribute to the overall guest experience.
- Collaborate with operations, marketing, and design teams to implement experience strategies.
- Conduct user research and gather feedback to iterate on designs.
- Stay abreast of industry trends, emerging technologies, and best practices in experience design.
- Create compelling presentations and storyboards to communicate design concepts.
- Ensure consistency and quality of the guest experience across all touchpoints.
- Measure the impact of designed experiences on guest satisfaction and business metrics.
Qualifications:
- Bachelor's degree in Hospitality Management, Design, Marketing, Psychology, or a related field.
- Proven experience (5+ years) in experience design, service design, or a related role within the hospitality or tourism sector.
- Strong portfolio demonstrating creative problem-solving and innovative design solutions.
- Excellent understanding of guest-centric design principles.
- Proficiency in design thinking methodologies and user research techniques.
- Exceptional communication, storytelling, and presentation skills.
- Ability to work independently and collaboratively in a remote team environment.
- Familiarity with digital platforms and technologies used in hospitality.
Remote Hospitality Operations Manager
Posted today
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Senior Hospitality Revenue Manager
Posted today
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Key Responsibilities:
- Develop and implement comprehensive revenue management strategies to maximize RevPAR (Revenue Per Available Room).
- Analyze market trends, competitor pricing, and historical data to forecast demand and optimize room rates.
- Manage the inventory and pricing across all distribution channels, including online travel agencies (OTAs), direct bookings, and global distribution systems (GDS).
- Collaborate with sales, marketing, and operations teams to align revenue strategies with overall business objectives.
- Conduct regular performance analysis and provide detailed reports to senior management.
- Identify opportunities for revenue growth and implement promotional strategies.
- Oversee the implementation and utilization of revenue management systems and tools.
- Train and mentor junior revenue management staff.
- Monitor and analyze booking pace, cancellations, and no-shows.
- Ensure data integrity and accuracy in all reporting and analyses.
Required Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
- Minimum of 5 years of progressive experience in revenue management within the hospitality industry.
- Proven track record of successfully increasing revenue and profitability for hotels.
- In-depth knowledge of revenue management principles, forecasting techniques, and pricing strategies.
- Proficiency in industry-standard revenue management software (e.g., IDeaS, Duetto) and property management systems (PMS).
- Strong analytical, quantitative, and problem-solving skills.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently and manage multiple projects in a remote setting.
- Strategic thinking and a results-oriented approach.
- Fluency in English is essential; additional languages are a plus.
This is a fantastic remote opportunity to join a globally recognized brand and make a significant impact on its financial success. We offer a competitive salary, performance-based incentives, and the flexibility of working from home.