964 Hotel Operations jobs in Manama
Hotel Operations Manager
Posted today
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Job Description
Hotel Operations Manager
Posted today
Job Viewed
Job Description
- Overseeing the day-to-day operations of all hotel departments to ensure smooth functioning and guest satisfaction.
- Developing and implementing operational strategies to enhance service quality and guest experience.
- Managing departmental budgets, controlling costs, and maximizing revenue opportunities.
- Ensuring compliance with all health, safety, and sanitation regulations.
- Recruiting, training, motivating, and managing hotel staff to ensure high performance.
- Conducting regular staff meetings and performance reviews.
- Monitoring guest feedback and implementing service recovery procedures when necessary.
- Collaborating with the sales and marketing teams to drive occupancy rates and revenue.
- Managing relationships with suppliers and vendors to ensure timely delivery of goods and services.
- Overseeing property maintenance and ensuring the facility is well-presented and functional.
- Developing and implementing emergency procedures and crisis management plans.
- Staying abreast of industry trends and best practices in hotel management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record in managing multiple hotel departments.
- Strong understanding of hotel operations, including front office, housekeeping, F&B, and maintenance.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and operational tools.
- Strong financial acumen and budget management skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Customer-focused approach with a passion for delivering exceptional service.
- Problem-solving skills and the ability to remain calm under pressure.
This is a fantastic opportunity for a dedicated hospitality professional to take on a leadership role in a vibrant setting in Manama, Capital, BH .
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Oversee day-to-day hotel operations to ensure seamless service delivery.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Manage departmental budgets, controlling costs and maximizing revenue.
- Lead, motivate, and develop a high-performing team of hotel staff.
- Ensure compliance with all health, safety, and sanitation regulations.
- Monitor operational performance using key metrics and implement corrective actions.
- Foster a culture of excellence in guest service and operational efficiency.
- Collaborate with sales and marketing teams to drive business growth.
- Manage vendor relationships and procurement processes.
- Conduct regular performance reviews and provide constructive feedback.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hotel operations management.
- Proven track record of success in driving operational efficiency and guest satisfaction.
- Strong leadership, team management, and interpersonal skills.
- Excellent financial acumen and budget management abilities.
- In-depth knowledge of hotel operations, including front office, F&B, housekeeping, and maintenance.
- Proficiency in hotel management software (PMS) and related technologies.
- Ability to work independently and manage a remote team effectively.
- Strong problem-solving and decision-making skills.
Hotel Operations Manager
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Manage and coordinate daily operations of all hotel departments.
- Ensure exceptional guest service and satisfaction.
- Oversee departmental budgets, controlling costs and maximizing revenue.
- Develop and implement operational policies and procedures.
- Lead, train, and motivate hotel staff.
- Ensure compliance with health, safety, and sanitation standards.
- Manage inventory and procurement of supplies.
- Address and resolve guest complaints and issues effectively.
- Collaborate with department heads on strategic initiatives.
- Monitor operational performance and implement improvements.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management.
- Proven leadership and team management capabilities.
- Strong understanding of hotel operations, including F&B, housekeeping, and front office.
- Excellent financial acumen and budgeting skills.
- Proficiency with Property Management Systems (PMS) and MS Office.
- Exceptional customer service and problem-solving skills.
- Strong communication and interpersonal abilities.
- Ability to work flexible hours, including weekends and holidays.
Hotel Operations Manager
Posted 2 days ago
Job Viewed
Job Description
Hotel Operations Manager
Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Oversee all hotel operational departments remotely.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage departmental budgets and control operational costs.
- Monitor hotel performance metrics and identify areas for improvement.
- Ensure compliance with all health, safety, and hospitality regulations.
- Lead and develop on-site management and staff through remote coaching.
- Implement quality control measures across all hotel services.
- Drive revenue generation and optimize room occupancy.
- Handle guest feedback and resolve escalated issues effectively.
- Collaborate with sales and marketing teams to support business objectives.
- Stay abreast of industry trends and best practices in hotel management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 5+ years of experience in hotel management, with a focus on operations.
- Proven experience in managing diverse hotel departments.
- Strong understanding of hotel operations, budgeting, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage teams and operations remotely.
- Proficiency in property management systems (PMS) and hotel software.
- Strong problem-solving and decision-making abilities.
- Commitment to delivering exceptional guest service.
- Adaptability and resilience in a remote management setting.
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Hotel Operations Manager
Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Oversee and manage all hotel operational departments, including front office, housekeeping, F&B, and maintenance.
- Ensure the delivery of exceptional guest service and satisfaction across all touchpoints.
- Develop, implement, and enforce operational policies and procedures.
- Manage staff scheduling, performance, training, and development.
- Oversee budget management, cost control, and revenue enhancement initiatives.
- Monitor inventory levels and manage vendor relationships.
- Address and resolve guest complaints and operational issues in a timely and professional manner.
- Collaborate with the sales and marketing teams to drive occupancy and revenue.
- Ensure compliance with health, safety, and sanitation regulations.
- Conduct regular inspections of hotel facilities and services.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record of success in leading and managing diverse operational teams.
- Strong understanding of hotel operations, including front desk, housekeeping, F&B, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and Microsoft Office Suite.
- Ability to problem-solve and make sound decisions under pressure.
- A passion for delivering outstanding guest experiences.
- Flexibility to work varied shifts, including weekends and holidays.
- Experience in a similar hotel segment is a plus.
Hotel Operations Manager
Posted 3 days ago
Job Viewed
Job Description
Responsibilities:
- Direct and oversee all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, to ensure seamless operations.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Manage staff recruitment, training, scheduling, and performance evaluations.
- Ensure compliance with all health, safety, and sanitation regulations.
- Monitor and control departmental budgets, managing expenses and optimizing profitability.
- Handle guest complaints and resolve issues promptly and professionally.
- Maintain high standards of cleanliness, maintenance, and presentation throughout the property.
- Collaborate with sales and marketing teams to drive revenue and occupancy.
- Conduct regular inspections of the property to identify areas for improvement.
- Foster a positive and productive work environment for all staff members.
- Stay informed about industry trends and best practices in hospitality management.
- Prepare operational reports for senior management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel management, with at least 2 years in an operations management role.
- Proven leadership and team management skills.
- Strong understanding of hotel operations, including front office, F&B, and housekeeping.
- Excellent customer service and problem-solving abilities.
- Proficiency in property management systems (PMS) and other hotel software.
- Financial acumen and experience with budgeting and cost control.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of local health and safety regulations.
- A passion for the hospitality industry and delivering outstanding guest experiences.
This is an on-site role located in Manama, Capital, BH . We offer a competitive salary, benefits package, and opportunities for career advancement within a renowned hotel group.
Hotel Operations Manager
Posted 3 days ago
Job Viewed
Job Description
As a Hotel Operations Manager, your responsibilities will span across various departments, including front desk, housekeeping, food & beverage, and facilities management. You will be responsible for developing and implementing operational strategies, optimizing resource allocation, and ensuring adherence to quality standards and brand guidelines. This involves overseeing staff performance, conducting training, and fostering a culture of excellence and guest satisfaction. Your role will also include budget management, cost control, and driving revenue generation initiatives.
We are looking for candidates with a strong background in hotel management, a deep understanding of operational best practices, and a proven ability to lead diverse teams. Exceptional leadership, problem-solving, and decision-making skills are essential. You should possess excellent communication and interpersonal abilities, with a talent for motivating staff and creating a positive work environment, even remotely. Familiarity with hotel management software and systems is required. A strategic mindset and the ability to adapt to the evolving demands of the hospitality industry are crucial.
This is an exciting opportunity to take on a leadership role within the hospitality sector, driving operational excellence across multiple locations while enjoying the benefits of remote work. You will be part of a prestigious organization committed to providing unparalleled guest experiences. We offer a competitive remuneration package and opportunities for significant career growth. Join us to shape the future of hotel operations.
Responsibilities:
- Oversee daily hotel operations across departments.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage staff performance, training, and development.
- Ensure adherence to quality standards, safety regulations, and brand protocols.
- Control operational costs and manage departmental budgets effectively.
- Drive revenue generation through strategic initiatives and service improvements.
- Oversee inventory management and procurement processes.
- Handle guest complaints and resolve operational issues promptly.
- Collaborate with marketing and sales teams to promote services.
- Implement and optimize hotel management software and systems.
- Proven experience as a Hotel Operations Manager or in a similar senior hospitality management role.
- In-depth knowledge of hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Strong leadership, team management, and motivational skills.
- Excellent financial acumen, budgeting, and cost control abilities.
- Proficiency in hotel management software (PMS) and relevant operational tools.
- Exceptional customer service and problem-solving skills.
- Strong communication and interpersonal abilities for remote team management.
- Ability to develop and implement strategic operational plans.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.