675 Hotel Operations jobs in Manama
Hotel Operations Supervisor
Posted 10 days ago
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Job Description
Responsibilities:
- Supervise daily operations across key hotel departments, including front desk, housekeeping, food and beverage, and maintenance.
- Ensure guests receive prompt, professional, and courteous service at all times.
- Manage staff schedules, training, and performance, fostering a positive and productive work environment.
- Oversee inventory management for supplies and amenities, ensuring adequate stock levels while controlling costs.
- Implement and enforce hotel policies and procedures to maintain operational standards.
- Respond to guest inquiries, concerns, and complaints effectively and efficiently, aiming for high guest satisfaction.
- Collaborate with department heads to set and achieve operational goals and revenue targets.
- Conduct regular inspections of facilities to ensure cleanliness, safety, and compliance with health regulations.
- Assist in the development and implementation of new service initiatives and promotional activities.
- Prepare daily operational reports and analyze performance metrics to identify areas for improvement.
- Support the hotel management team in strategic planning and decision-making.
- Handle administrative tasks remotely as needed, such as reporting, scheduling coordination, and communication.
- High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred.
- Minimum of 3 years of experience in hotel operations or a supervisory role within the hospitality industry.
- Proven leadership and team management skills.
- Strong understanding of front desk operations, housekeeping standards, and F&B service.
- Excellent customer service and conflict resolution abilities.
- Proficiency in hotel management software (PMS) and basic office applications.
- Effective communication and interpersonal skills.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Flexibility to work various shifts, including weekends and holidays, as required by the operational needs.
- Demonstrated ability to manage administrative tasks remotely when required.
- This is a Hybrid position based in **Hamad Town, Northern, BH**, requiring regular on-site presence with flexibility for remote administrative duties.
Hotel Operations Supervisor
Posted 11 days ago
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Job Description
- Supervising daily operations of various hotel departments (Front Desk, Housekeeping, F&B).
- Ensuring the highest standards of guest service and satisfaction.
- Training, scheduling, and motivating operational staff.
- Handling guest inquiries, requests, and resolving complaints effectively.
- Monitoring operational efficiency and implementing improvements.
- Ensuring compliance with hotel policies, procedures, and safety standards.
- Assisting with inventory management and supply orders for operational needs.
- Conducting regular staff performance reviews and providing feedback.
- Collaborating with department managers to achieve operational goals.
- Maintaining a positive and professional work environment.
Hotel Operations Manager
Posted today
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Job Description
We are looking for an individual with proven experience in hotel management, excellent problem-solving abilities, and strong interpersonal and communication skills. The ability to motivate and lead a diverse team, manage budgets effectively, and adapt to the fast-paced demands of the hospitality industry is essential. A Bachelor's degree in Hospitality Management or a related field is highly desirable. Join our vibrant team in Sanad, Capital, BH , and contribute to creating memorable experiences for our guests. This is an exciting opportunity for a dedicated professional to grow their career within the thriving hospitality sector.
Hotel Operations Manager
Posted today
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Job Description
Key responsibilities include developing and implementing operational strategies, setting performance goals, and monitoring key performance indicators (KPIs) to achieve business objectives. You will manage the operational budget, controlling costs while maximizing revenue and guest satisfaction. Ensuring compliance with health, safety, and hygiene standards is paramount. This role also involves managing inventory, procurement, and vendor relationships to ensure optimal resource availability and cost-effectiveness.
The Hotel Operations Manager will be instrumental in developing and executing service standards, handling guest feedback and resolving complaints promptly and effectively to maintain high levels of customer loyalty. You will also be involved in strategic planning, contributing to the overall business development and success of the hotel. A keen understanding of the local tourism market and competitive landscape is essential.
The ideal candidate will possess a degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of progressive experience in hotel operations management, with a proven track record of success in leading operational teams and improving profitability, is required. Excellent leadership, communication, interpersonal, and problem-solving skills are essential. Proficiency in hotel management software and a strong understanding of financial statements are also necessary.
This position requires a hands-on approach and a passion for delivering exceptional guest experiences. The role is based at our client's prestigious hotel located in Salmabad, Northern, BH , offering a vibrant and challenging work environment.
Hotel Operations Manager
Posted today
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Job Description
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Manage and coordinate all hotel operational departments to ensure seamless service delivery.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Oversee staff recruitment, training, scheduling, and performance management.
- Monitor operational budgets, control expenses, and drive revenue growth.
- Ensure compliance with all health, safety, and hygiene regulations.
- Conduct regular inspections of hotel facilities and services to maintain quality standards.
- Handle guest complaints and resolve issues promptly and professionally.
- Collaborate with the sales and marketing teams to drive occupancy and event bookings.
- Implement and refine operational procedures to improve efficiency.
- Stay informed about industry trends and competitor activities.
Hotel Operations Manager
Posted today
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Job Description
Responsibilities:
- Manage and coordinate the operations of all hotel departments to ensure seamless service delivery.
- Develop and implement operational policies and procedures to enhance efficiency and guest experience.
- Oversee departmental budgeting, forecasting, and cost control measures to achieve financial targets.
- Recruit, train, and develop a high-performing team of hospitality professionals.
- Conduct regular performance reviews and provide ongoing feedback and coaching to staff.
- Ensure compliance with all health, safety, and hygiene regulations.
- Monitor guest feedback and implement strategies to address concerns and improve satisfaction scores.
- Collaborate with the General Manager on strategic planning, marketing initiatives, and capital expenditure projects.
- Manage relationships with key vendors and suppliers.
- Drive initiatives to optimize revenue generation and control expenses across all departments.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management.
- Proven track record of successfully managing hotel departments and P&L responsibilities.
- Strong leadership, communication, and problem-solving skills.
- Excellent understanding of hotel management software and systems.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Passion for delivering exceptional guest service and creating memorable experiences.
- Experience in the **Budaiya, Northern, BH** area is a plus.
- Flexibility to work varying shifts, including evenings, weekends, and holidays.
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Hotel Operations Director
Posted today
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Job Description
Responsibilities:
- Direct and manage all hotel operations, including front office, housekeeping, F&B, and maintenance, to ensure optimal performance and guest satisfaction.
- Develop and implement strategic operational plans to achieve financial and guest service goals.
- Oversee the budget for all operational departments, ensuring cost control and profitability targets are met.
- Recruit, train, and mentor department managers and staff, fostering a positive and productive work environment.
- Ensure adherence to all hotel policies, procedures, and standards of service.
- Monitor industry trends and best practices to identify opportunities for innovation and service enhancement.
- Manage relationships with vendors and suppliers to ensure efficient procurement of goods and services.
- Address guest complaints and concerns promptly and professionally, ensuring resolution and guest loyalty.
- Collaborate with the Sales and Marketing teams to develop strategies for increasing occupancy and revenue.
- Maintain a strong presence on the hotel floor, engaging with guests and staff to ensure a high level of service.
- Ensure compliance with all health, safety, and sanitation regulations.
- Implement and oversee revenue management strategies to maximize occupancy and ADR.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree or equivalent professional certification is a strong advantage.
- Minimum of 10 years of progressive experience in hotel operations management, with at least 5 years in a Director-level role.
- Proven track record of success in managing diverse hotel departments and driving operational efficiency.
- Strong financial acumen, including budget management and P&L responsibility.
- Exceptional leadership, communication, and interpersonal skills.
- Deep understanding of hotel operations, including front desk procedures, F&B management, housekeeping standards, and event planning.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Ability to remain calm and effective under pressure, and handle challenging situations with professionalism.
- A passion for guest service and a commitment to exceeding expectations.
- Strong problem-solving abilities and decision-making skills.
Hotel Operations Manager
Posted today
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Job Description
Key Responsibilities:
- Oversee all hotel operations, including front office, housekeeping, food and beverage, maintenance, and events.
- Develop and implement operational policies and procedures to enhance efficiency and service quality.
- Manage departmental budgets, controlling costs and optimizing profitability.
- Ensure compliance with health, safety, and hygiene standards across all areas of the hotel.
- Lead, motivate, and develop a diverse team of hotel staff, fostering a positive and productive work environment.
- Monitor guest feedback and implement strategies to improve satisfaction and loyalty.
- Collaborate with the sales and marketing teams to develop strategies for increasing occupancy and revenue.
- Manage vendor relationships and ensure the procurement of quality supplies and services.
- Conduct regular performance reviews and provide ongoing training and development opportunities for staff.
- Represent the hotel at industry events and community functions.
The ideal candidate will have a comprehensive understanding of hotel operations, strong financial acumen, and proven leadership capabilities. Exceptional interpersonal skills, a guest-centric approach, and the ability to thrive in a fast-paced environment are essential. This role requires a blend of on-site management and strategic planning, offering a hybrid work structure that balances operational demands with higher-level oversight. The role is primarily based at our **Hidd, Muharraq, BH** property.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management, with at least 2 years in a senior operational role.
- In-depth knowledge of hotel operations, including front desk, housekeeping, F&B, and event management.
- Strong financial management skills, including budgeting and cost control.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to motivate and manage teams effectively.
- Familiarity with hotel management software and systems.
- A passion for customer service and delivering memorable guest experiences.
- Ability to work flexible hours, including weekends and holidays, as required by the business.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
- Overseeing all daily hotel operations, ensuring seamless service delivery.
- Managing and motivating department heads and operational staff.
- Developing and implementing strategies to enhance guest satisfaction and loyalty.
- Monitoring and controlling operational budgets and expenses.
- Ensuring compliance with all health, safety, and hygiene regulations.
- Driving revenue growth through effective sales and marketing initiatives.
- Recruiting, training, and developing hotel staff to ensure high performance.
- Managing vendor relationships and ensuring efficient supply chain for operational needs.
- Implementing and maintaining brand standards and service quality.
- Handling guest complaints and resolving issues effectively to ensure satisfaction.
- Analyzing operational performance data and implementing improvements.
- Collaborating with other departments to achieve overall hotel goals.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record of successfully managing hotel departments and staff.
- Strong understanding of hotel operations, including F&B, Rooms Division, and Guest Services.
- Excellent leadership, communication, and interpersonal skills.
- Financial acumen, including budgeting and cost control experience.
- Ability to work under pressure and make sound decisions.
- Proficiency in property management systems (PMS) and other relevant software.
- A passion for hospitality and delivering exceptional customer service.