135 Hotel Operations jobs in Manama
Hotel Operations Manager
Posted today
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Job Description
Responsibilities:
- Supervise and direct all hotel operations, ensuring seamless service delivery and adherence to brand standards.
- Develop and implement operational policies and procedures to enhance guest experience and operational efficiency.
- Manage departmental budgets, control costs, and optimize revenue generation.
- Recruit, train, motivate, and manage a diverse team of hotel staff, fostering a positive and productive work environment.
- Ensure compliance with all health, safety, and sanitation regulations.
- Oversee inventory management, procurement, and vendor relations.
- Monitor guest feedback and implement service recovery strategies to address issues promptly and effectively.
- Collaborate with the General Manager and other department heads to achieve hotel objectives.
- Conduct regular inspections of hotel facilities to ensure quality and maintenance standards are met.
- Analyze operational data and prepare reports on key performance indicators (KPIs).
Qualifications:
- Minimum of 5 years of progressive experience in hotel management, with a focus on operations.
- Proven track record of successful leadership in a demanding hospitality environment.
- In-depth knowledge of hotel operations, including Front Desk, Housekeeping, F&B, and Revenue Management.
- Strong financial acumen and experience with budgeting and P&L management.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work flexible hours, including nights, weekends, and holidays, as operational needs dictate.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Fluency in English is essential; knowledge of other languages is an asset.
This is a fantastic opportunity to lead and inspire a team, drive operational excellence, and contribute to the success of a renowned establishment. If you are passionate about hospitality and possess the leadership skills to excel, we encourage you to apply.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Oversee daily operations of all hotel departments.
- Manage and motivate hotel staff to ensure high performance.
- Develop and implement strategies to enhance guest satisfaction.
- Monitor and control operational budgets and expenses.
- Ensure compliance with all health, safety, and sanitation regulations.
- Manage inventory and procurement for operational needs.
- Train and develop staff to maintain service excellence.
- Drive revenue growth and profitability.
- Bachelor's degree in Hospitality Management or related field (preferred).
- Minimum of 5 years of experience in hotel operations management.
- Proven leadership and staff management skills.
- Strong understanding of hotel operations, budgeting, and P&L.
- Excellent customer service and problem-solving abilities.
- Proficiency in hotel management software.
- Ability to work flexible hours.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Manage and coordinate the operations of various hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance, to ensure efficient and integrated service delivery.
- Develop and implement operational strategies to enhance guest experience, improve service quality, and maximize revenue.
- Oversee staff scheduling, training, and performance management, fostering a positive and productive work environment.
- Ensure compliance with all hotel policies, procedures, and brand standards.
- Manage departmental budgets, controlling costs and identifying opportunities for operational efficiencies.
- Handle guest inquiries, complaints, and feedback promptly and professionally, resolving issues to ensure guest satisfaction.
- Collaborate with department heads to set performance goals and monitor progress towards achieving them.
- Maintain relationships with suppliers and vendors, ensuring quality service and competitive pricing.
- Implement and monitor health, safety, and security procedures throughout the hotel.
- Participate in sales and marketing efforts to attract and retain guests.
- Stay informed about industry trends and best practices in hotel management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel management, with at least 3 years in an operations or departmental leadership role.
- Proven ability to effectively manage multiple hotel departments and diverse teams.
- Strong understanding of hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Excellent leadership, communication, problem-solving, and decision-making skills.
- Demonstrated commitment to delivering exceptional guest service.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
- Adaptable and able to work flexible hours, including evenings, weekends, and holidays.
- Financial acumen and experience in budget management.
- Knowledge of the local Bahraini market is advantageous.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Oversee and manage all hotel operational departments to ensure high standards of service and guest satisfaction.
- Develop and implement operational policies and procedures to enhance efficiency and guest experience.
- Manage departmental budgets, control costs, and identify opportunities for revenue growth.
- Lead, train, and motivate a team of department heads and staff to achieve departmental and hotel goals.
- Ensure compliance with all health, safety, and sanitation regulations.
- Monitor guest feedback and implement service recovery actions when necessary.
- Conduct regular inspections of facilities and services to maintain quality and standards.
- Collaborate with sales and marketing teams to drive occupancy and achieve revenue targets.
- Manage vendor relationships and ensure cost-effective procurement of supplies and services.
- Handle escalated guest complaints and resolve issues promptly and professionally.
- Prepare operational reports for senior management, highlighting key performance indicators and areas for improvement.
- Foster a culture of teamwork, professionalism, and continuous improvement among staff.
- Stay informed about industry trends and best practices in hotel management.
- Oversee staffing levels, scheduling, and performance management for all operational staff.
- Implement and maintain effective security procedures to ensure the safety of guests and staff.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 5 years of progressive experience in hotel operations management, with at least 2 years in a managerial role.
- Proven ability to lead and manage diverse teams effectively.
- Strong understanding of hotel operations, including front office, housekeeping, F&B, and maintenance.
- Excellent financial management skills, including budgeting, forecasting, and cost control.
- Exceptional customer service and problem-solving skills.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Strong communication, interpersonal, and leadership skills.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by the demands of the hospitality industry.
- Knowledge of local Bahraini hospitality regulations and market dynamics is advantageous.
- A passion for delivering exceptional guest experiences and driving operational excellence.
Hotel Operations Manager
Posted today
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Job Description
Hotel Operations Director
Posted today
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Job Description
Hotel Operations Manager
Posted 1 day ago
Job Viewed
Job Description
- Oversee all daily hotel operations, ensuring smooth and efficient service delivery.
- Manage and lead department heads and staff across various hotel functions.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Monitor departmental performance, set goals, and conduct regular performance reviews.
- Manage budgets, control expenses, and ensure profitability.
- Ensure compliance with all health, safety, and licensing regulations.
- Handle guest complaints and resolve issues promptly and professionally.
- Maintain inventory and oversee procurement of supplies and services.
- Collaborate with marketing and sales teams to drive revenue.
- Proven experience as a Hotel Operations Manager or in a similar senior hospitality management role.
- In-depth knowledge of hotel operations and industry best practices.
- Strong leadership, management, and interpersonal skills.
- Excellent financial acumen and budget management abilities.
- Proficiency with hotel management software (PMS).
- Strong problem-solving and decision-making skills.
- Commitment to delivering exceptional guest service.
- Bachelor's degree in Hospitality Management or a related field is preferred.
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Hotel Operations Manager
Posted 1 day ago
Job Viewed
Job Description
Hotel Operations Manager
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Oversee the daily operations of all hotel departments, ensuring seamless service delivery.
- Manage and motivate a team of hospitality professionals, fostering a positive work environment.
- Develop and implement operational policies, procedures, and service standards.
- Monitor departmental budgets, control expenses, and ensure profitability targets are met.
- Ensure compliance with all health, safety, and hygiene regulations.
- Address and resolve guest complaints and concerns promptly and professionally.
- Conduct regular staff training and performance evaluations.
- Collaborate with the General Manager to develop strategic plans for the hotel.
- Maintain strong relationships with vendors and suppliers.
- Ensure the highest standards of guest satisfaction are consistently achieved.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management, with at least 2 years in a supervisory role.
- Proven leadership and team management skills.
- In-depth knowledge of hotel operations, including front office, F&B, and housekeeping.
- Strong financial acumen and budget management experience.
- Excellent problem-solving and decision-making abilities.
- Outstanding communication and interpersonal skills.
- Proficiency in hotel management software.
- Commitment to delivering exceptional guest service.
Hotel Operations Manager
Posted 1 day ago
Job Viewed
Job Description
Responsibilities:
- Oversee all daily hotel operations, ensuring smooth and efficient service delivery.
- Manage and motivate department heads and staff to achieve operational excellence.
- Develop and implement standard operating procedures (SOPs) for all hotel functions.
- Monitor and manage departmental budgets, controlling costs and maximizing profitability.
- Ensure compliance with all health, safety, and hygiene standards.
- Handle guest complaints and service recovery effectively, striving for high guest satisfaction.
- Implement and maintain quality control measures across all departments.
- Oversee staffing levels, recruitment, training, and performance management of hotel staff.
- Develop and execute strategies to enhance guest experience and loyalty.
- Collaborate with the General Manager on strategic planning and business development.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel management or operations.
- Proven ability to manage multiple departments and diverse teams.
- Strong knowledge of hotel operations, including F&B, housekeeping, and front office.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated financial acumen and budget management capabilities.
- Experience in guest service excellence and conflict resolution.
- Proficiency in hotel management software (PMS).
- Ability to work flexible hours, including weekends and holidays.
- Passion for the hospitality industry and a commitment to service excellence.