1926 Network Administration jobs in Manama
Senior Technical Support Engineer - Network Infrastructure
Posted 6 days ago
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Job Description
Responsibilities:
- Provide Tier 3 technical support for complex network issues, including routers, switches, firewalls, and wireless access points.
- Diagnose and resolve network performance problems, connectivity issues, and security vulnerabilities.
- Install, configure, and maintain network hardware and software components.
- Implement and manage network security measures, including VPNs, intrusion detection/prevention systems, and access controls.
- Monitor network performance and availability, proactively identifying and addressing potential bottlenecks or failures.
- Develop and maintain network documentation, including diagrams, configurations, and troubleshooting guides.
- Collaborate with vendors and service providers to resolve escalated issues and procure network equipment.
- Conduct regular network audits and assessments to ensure compliance with security policies and industry standards.
- Assist in the planning and execution of network infrastructure upgrades and migrations.
- Train and mentor junior support staff on network technologies and troubleshooting techniques.
- Participate in on-call rotation to provide after-hours support as needed.
- Stay current with the latest networking technologies, trends, and security threats.
- Contribute to the continuous improvement of network support processes and procedures.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 5 years of experience in network administration and technical support, with a strong focus on enterprise networks.
- In-depth knowledge of TCP/IP, DNS, DHCP, VLANs, routing protocols (BGP, OSPF), and firewall management.
- Hands-on experience with network hardware from major vendors (e.g., Cisco, Juniper, HP).
- Proficiency in network monitoring tools (e.g., SolarWinds, Nagios) and packet analysis tools (e.g., Wireshark).
- Strong understanding of network security principles and best practices.
- Relevant certifications such as CCNA, CCNP, CompTIA Network+ are highly desirable.
- Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues systematically.
- Strong communication and customer service skills, with the ability to interact effectively with technical and non-technical users.
- Ability to work independently and as part of a team in a fast-paced environment.
Senior Technical Support Engineer - Network Infrastructure
Posted 8 days ago
Job Viewed
Job Description
Key Responsibilities:
- Provide advanced technical support and troubleshooting for enterprise-level network infrastructure, including hardware and software issues.
- Diagnose and resolve complex network problems related to routing, switching, firewalls, VPNs, and wireless connectivity.
- Act as the primary escalation point for challenging technical issues.
- Analyze network performance data and identify potential bottlenecks or points of failure.
- Guide customers through complex configuration and troubleshooting steps remotely.
- Reproduce customer issues in lab environments for effective problem diagnosis.
- Collaborate with engineering teams to report bugs and recommend product enhancements.
- Develop and maintain technical documentation, knowledge base articles, and support guides.
- Communicate technical solutions and workarounds clearly and effectively to customers.
- Manage and prioritize a queue of support tickets, ensuring timely resolution.
- Participate in on-call rotations to provide 24/7 support coverage as needed.
- Stay up-to-date with the latest networking technologies, products, and security threats.
- Mentor junior support engineers and share technical expertise.
- Analyze support trends to identify areas for proactive customer education or product improvement.
- Contribute to the continuous improvement of support processes and customer satisfaction metrics.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- A minimum of 5 years of experience in technical support or network engineering, with a focus on enterprise networks.
- Deep understanding of TCP/IP, routing protocols (BGP, OSPF), switching technologies, and network security concepts.
- Hands-on experience with network hardware from major vendors (e.g., Cisco, Juniper, Fortinet).
- Proficiency in network troubleshooting tools (e.g., Wireshark, Ping, Traceroute).
- Excellent analytical, problem-solving, and diagnostic skills.
- Strong communication (written and verbal) and interpersonal skills, essential for remote client interaction.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- Relevant industry certifications (e.g., CCNA, CCNP, Network+) are highly desirable.
- Experience with cloud networking concepts (AWS, Azure) is a plus.
- Customer-focused mindset and a commitment to service excellence.
Remote Technical Support Engineer - Network Infrastructure
Posted 8 days ago
Job Viewed
Job Description
Responsibilities:
- Provide remote technical support for network infrastructure issues, including routers, switches, firewalls, and wireless access points.
- Diagnose and resolve complex network connectivity and performance problems.
- Respond to customer support requests via ticketing system, email, and phone in a timely manner.
- Document technical solutions, troubleshooting steps, and product information.
- Collaborate with cross-functional teams, including engineering and operations, to escalate and resolve issues.
- Perform root cause analysis for recurring network problems and implement preventative measures.
- Assist in the deployment, configuration, and maintenance of network devices and services.
- Develop and update technical documentation, FAQs, and knowledge base articles.
- Stay current with emerging network technologies and industry best practices.
- Contribute to the continuous improvement of support processes and tools.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 4 years of experience in network support or network engineering.
- In-depth knowledge of TCP/IP, DNS, DHCP, VPNs, and routing protocols (e.g., BGP, OSPF).
- Hands-on experience with enterprise-grade network hardware from major vendors.
- Proficiency in network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds).
- Strong understanding of network security principles and firewall management.
- Excellent analytical and problem-solving skills with a methodical approach.
- Exceptional customer service skills and the ability to explain technical concepts clearly.
- Ability to work independently in a remote environment with minimal supervision.
- Relevant certifications such as CCNA, CCNP, or CompTIA Network+ are highly desirable.
Senior Technical Support Engineer - Network Infrastructure
Posted 18 days ago
Job Viewed
Job Description
Responsibilities:
- Provide advanced technical support (Tier 3) for network infrastructure issues.
- Diagnose and resolve complex hardware, software, and connectivity problems.
- Analyze network performance and identify root causes of issues.
- Escalate unresolved issues to engineering teams with detailed documentation.
- Create and maintain technical documentation, knowledge base articles, and FAQs.
- Collaborate with cross-functional teams to resolve customer issues efficiently.
- Monitor system performance and proactively identify potential problems.
- Assist in training junior support staff on technical aspects.
- Participate in on-call rotation for urgent support needs.
- Contribute to the continuous improvement of support processes and tools.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 5 years of experience in technical support, with a focus on network infrastructure.
- In-depth knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs).
- Experience with routing and switching protocols (e.g., BGP, OSPF, VLANs).
- Proficiency with network monitoring and diagnostic tools (e.g., Wireshark, Nagios, SolarWinds).
- Strong understanding of firewall and security technologies.
- Excellent problem-solving and analytical skills.
- Superb written and verbal communication skills.
- Ability to work effectively in a hybrid work environment.
- Relevant certifications (e.g., CCNA, CCNP) are a plus.
Senior Technical Support Engineer - Network Infrastructure
Posted 24 days ago
Job Viewed
Job Description
Responsibilities:
- Provide advanced troubleshooting and resolution for complex network-related issues, including connectivity, performance, and security problems.
- Analyze network performance data, identify bottlenecks, and implement solutions to optimize network efficiency.
- Respond to escalated support tickets, providing timely and effective solutions to ensure minimal disruption to clients.
- Diagnose and resolve hardware and software issues related to network devices such as routers, switches, firewalls, and wireless access points.
- Develop and maintain comprehensive documentation for network configurations, troubleshooting guides, and knowledge base articles.
- Collaborate with network engineering and operations teams to identify root causes of recurring issues and implement preventative measures.
- Mentor and train junior technical support engineers, sharing knowledge and best practices.
- Stay up-to-date with the latest networking technologies, security threats, and industry best practices.
- Participate in on-call rotation to provide 24/7 support as needed.
- Contribute to the development and implementation of new support tools and processes.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 5 years of experience in technical support, with a strong focus on network infrastructure.
- In-depth knowledge of TCP/IP, DNS, DHCP, routing protocols (e.g., OSPF, BGP), switching technologies, and VPNs.
- Experience with network security concepts and firewall management.
- Proficiency in using network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds, PRTG).
- Relevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are highly desirable.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Strong customer service orientation and excellent communication and interpersonal skills.
- Ability to work effectively under pressure and manage multiple priorities.
- Experience in a client-facing support role is essential.
Network Security Engineer - Tier 3 Support
Posted 19 days ago
Job Viewed
Job Description
Responsibilities:
- Serve as the highest point of escalation for complex network security incidents and issues.
- Perform in-depth analysis of security events and alerts to identify and respond to advanced threats.
- Design, implement, and manage security technologies, including firewalls, intrusion detection/prevention systems (IDPS), VPNs, and SIEM solutions.
- Develop and maintain network security policies, procedures, and documentation.
- Conduct regular security audits and vulnerability assessments to identify and remediate weaknesses.
- Lead incident response efforts, coordinating with relevant teams to contain and eradicate threats.
- Develop and implement security configurations for network devices and services.
- Stay up-to-date with the latest security threats, vulnerabilities, and mitigation techniques.
- Contribute to the development and enhancement of security monitoring tools and processes.
- Provide expert guidance and mentorship to Tier 1 and Tier 2 support teams.
- Participate in security architecture reviews and recommend improvements.
- Ensure compliance with industry regulations and best practices.
Qualifications:
- Bachelor's degree in Computer Science, Information Security, Cybersecurity, or a related field.
- Minimum of 6 years of experience in network security engineering, with a strong focus on Tier 3 support and incident response.
- In-depth knowledge of network protocols, TCP/IP, routing, and switching.
- Hands-on experience with a wide range of security technologies (e.g., Palo Alto, Cisco ASA, Fortinet, Snort, Suricata, Splunk, ELK Stack).
- Strong understanding of threat vectors, attack methodologies, and mitigation strategies.
- Experience with SIEM platforms and security analytics.
- Proficiency in scripting languages (e.g., Python, Bash) for automation is a plus.
- Relevant industry certifications (e.g., CISSP, CCSP, CCNP Security) are highly desirable.
- Excellent analytical, problem-solving, and troubleshooting skills.
- Ability to work independently, manage time effectively, and thrive in a remote, fast-paced environment.
- Strong communication and documentation skills.
Remote Senior Technical Support Engineer (Network Infrastructure)
Posted 24 days ago
Job Viewed
Job Description
Responsibilities:
- Provide advanced technical support and troubleshooting for complex network infrastructure issues, including routers, switches, firewalls, and wireless access points.
- Diagnose and resolve hardware, software, and connectivity problems for enterprise-level clients.
- Document technical solutions, create knowledge base articles, and share expertise with the support team.
- Analyze network performance data and recommend optimizations for improved efficiency and reliability.
- Collaborate with engineering and product development teams to address recurring issues and provide feedback for product enhancements.
- Manage and prioritize support tickets, ensuring timely resolution within service level agreements (SLAs).
- Guide junior support engineers on technical issues and best practices.
- Perform remote configuration and maintenance of network devices.
- Develop and deliver remote training sessions on network troubleshooting and best practices.
- Maintain a high level of customer satisfaction through effective communication and problem resolution.
Qualifications:
- Minimum of 7 years of experience in technical support or network engineering, with a strong focus on infrastructure.
- In-depth knowledge of TCP/IP, DNS, DHCP, VPNs, and various routing/switching protocols (e.g., OSPF, BGP).
- Hands-on experience with network security concepts and firewall management.
- Proficiency in troubleshooting network performance issues using tools like Wireshark, ping, and traceroute.
- Experience with cloud networking concepts (AWS, Azure, GCP) is a significant advantage.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to explain technical concepts clearly to both technical and non-technical users.
- Relevant certifications such as CCNA, CCNP, Network+, or Security+ are highly desirable.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Must be able to work independently and manage time effectively in a fully remote environment.
This is an exceptional opportunity for a seasoned network professional to contribute to a leading technology company in a fully remote capacity. You will be at the forefront of resolving critical network challenges, supporting a global client base and driving technical excellence. Our client is committed to providing a supportive and collaborative remote work environment, offering competitive compensation and professional development opportunities for its remote technical experts.
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Network Engineer
Posted 13 days ago
Job Viewed
Job Description
Responsibilities:
- Design, configure, and deploy network hardware and software components (routers, switches, firewalls, VPNs).
- Monitor network performance and troubleshoot network issues to ensure optimal operation and minimal downtime.
- Implement and maintain network security measures to protect against threats.
- Develop and document network architectures, configurations, and procedures.
- Collaborate with IT teams to integrate network systems with other applications and infrastructure.
- Plan and execute network upgrades and migrations.
- Provide technical support and guidance to users and other IT staff.
- Conduct performance analysis and capacity planning for network infrastructure.
- Stay up-to-date with the latest networking technologies, trends, and security best practices.
- Participate in on-call rotation for network emergencies.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 5 years of experience in network engineering or network administration.
- Proficiency in network protocols (TCP/IP, BGP, OSPF, MPLS).
- Experience with network hardware from major vendors (e.g., Cisco, Juniper).
- Strong understanding of network security principles and best practices (firewalls, VPNs, IDS/IPS).
- Experience with network monitoring tools (e.g., SolarWinds, PRTG).
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration skills, essential for remote teamwork.
- Ability to work independently and manage time effectively in a remote environment.
- Relevant industry certifications (e.g., CCNA, CCNP) are highly desirable.
This is a fully remote position, offering the flexibility to work from anywhere while contributing to a leader in the telecommunications sector, with a conceptual base in Seef, Capital, BH . If you are a skilled Network Engineer looking for a challenging and rewarding remote opportunity, we encourage you to apply.
Lead Network Engineer
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Design, implement, and maintain robust and scalable enterprise network solutions.
- Oversee the configuration and management of routers, switches, firewalls, VPNs, and other network devices.
- Ensure the high availability, performance, and security of the network infrastructure.
- Develop and execute network upgrade and migration plans.
- Monitor network performance and troubleshoot complex issues proactively.
- Implement and enforce network security policies and procedures.
- Provide technical leadership and mentorship to junior network engineers.
- Collaborate with IT teams to integrate network solutions with other systems.
- Document network configurations, procedures, and standards.
- Stay updated with the latest networking technologies and industry best practices.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 7 years of experience in network engineering and administration.
- In-depth knowledge of TCP/IP, routing protocols (BGP, OSPF), and switching technologies.
- Experience with network security principles and technologies (e.g., firewalls, IDS/IPS).
- Proficiency in network monitoring and analysis tools.
- Experience with network virtualization and cloud networking is a plus.
- Relevant certifications such as CCNA, CCNP, or CCIE are highly preferred.
- Strong leadership, problem-solving, and communication skills.
- Ability to work effectively in a team environment and manage multiple priorities.
- Experience in a fast-paced enterprise setting.
Telecom Network Engineer
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Design, deploy, and manage telecommunications network infrastructure, including fiber optics, microwave, and cellular networks.
- Configure and maintain network equipment such as routers, switches, and firewalls from various vendors.
- Monitor network performance and availability, identifying and resolving network issues and outages in a timely manner.
- Perform network troubleshooting and diagnostics, implementing solutions to ensure optimal network performance.
- Develop and implement network security measures to protect against unauthorized access and cyber threats.
- Plan and execute network upgrades and expansion projects, ensuring minimal disruption to services.
- Collaborate with cross-functional teams to integrate network solutions with other IT systems.
- Conduct capacity planning and recommend network enhancements based on traffic analysis and growth projections.
- Develop and maintain network documentation, including diagrams, configurations, and standard operating procedures.
- Stay current with emerging telecommunications technologies and industry trends.
- Respond to emergency network situations and provide on-call support as required.
- Ensure compliance with relevant industry standards and regulations.
- Bachelor's degree in Electrical Engineering, Telecommunications Engineering, Computer Science, or a related field.
- A minimum of 5 years of experience in telecommunications network engineering.
- In-depth knowledge of various telecom technologies such as MPLS, BGP, OSPF, TCP/IP, VoIP, and LTE/5G.
- Hands-on experience with network hardware from major vendors (e.g., Cisco, Juniper, Huawei).
- Proficiency in network monitoring and diagnostic tools.
- Strong understanding of network security principles and practices.
- Experience with fiber optic network design and implementation is a plus.
- Excellent analytical, problem-solving, and troubleshooting skills.
- Effective communication and interpersonal skills, with the ability to work collaboratively.
- Ability to work independently and manage multiple projects simultaneously.
- Relevant certifications such as CCNA, CCNP, or equivalent are highly desirable.
- Willingness to work on-site in Shakhura, Northern, BH and participate in on-call rotations.