1029 Network Support jobs in Manama

Senior Technical Support Engineer - Network Infrastructure

2350 Al Muharraq BHD70000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client, a leading provider of IT solutions and services, is seeking a highly skilled Senior Technical Support Engineer specializing in Network Infrastructure. This is an on-site position critical for ensuring the seamless operation and maintenance of our client's robust network systems. The role involves providing advanced technical support, troubleshooting complex network issues, and implementing network upgrades and security enhancements. You will be the go-to expert for network-related problems, working closely with internal teams and external clients to resolve issues promptly and efficiently. The ideal candidate possesses in-depth knowledge of various networking protocols, hardware, and security best practices, along with exceptional problem-solving abilities and a commitment to service excellence.

Responsibilities:
  • Provide Tier 3 technical support for complex network issues, including routers, switches, firewalls, and wireless access points.
  • Diagnose and resolve network performance problems, connectivity issues, and security vulnerabilities.
  • Install, configure, and maintain network hardware and software components.
  • Implement and manage network security measures, including VPNs, intrusion detection/prevention systems, and access controls.
  • Monitor network performance and availability, proactively identifying and addressing potential bottlenecks or failures.
  • Develop and maintain network documentation, including diagrams, configurations, and troubleshooting guides.
  • Collaborate with vendors and service providers to resolve escalated issues and procure network equipment.
  • Conduct regular network audits and assessments to ensure compliance with security policies and industry standards.
  • Assist in the planning and execution of network infrastructure upgrades and migrations.
  • Train and mentor junior support staff on network technologies and troubleshooting techniques.
  • Participate in on-call rotation to provide after-hours support as needed.
  • Stay current with the latest networking technologies, trends, and security threats.
  • Contribute to the continuous improvement of network support processes and procedures.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Minimum of 5 years of experience in network administration and technical support, with a strong focus on enterprise networks.
  • In-depth knowledge of TCP/IP, DNS, DHCP, VLANs, routing protocols (BGP, OSPF), and firewall management.
  • Hands-on experience with network hardware from major vendors (e.g., Cisco, Juniper, HP).
  • Proficiency in network monitoring tools (e.g., SolarWinds, Nagios) and packet analysis tools (e.g., Wireshark).
  • Strong understanding of network security principles and best practices.
  • Relevant certifications such as CCNA, CCNP, CompTIA Network+ are highly desirable.
  • Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues systematically.
  • Strong communication and customer service skills, with the ability to interact effectively with technical and non-technical users.
  • Ability to work independently and as part of a team in a fast-paced environment.
This essential on-site role is crucial for our client's operations and directly supports their infrastructure located in Jidhafs, Capital, BH .
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Senior Technical Support Engineer - Network Infrastructure

201 Mahooz, Capital BHD75000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client, a global leader in network security and infrastructure solutions, is seeking a highly skilled Senior Technical Support Engineer to join their fully remote support team. This critical role involves providing advanced technical assistance and troubleshooting for complex network infrastructure issues faced by enterprise clients worldwide. You will be the primary point of escalation for challenging technical problems, diagnosing issues related to routers, switches, firewalls, and other networking hardware and software. The ideal candidate possesses a deep understanding of networking protocols, network architecture, and common network problems. You must be adept at remote diagnostics, problem-solving, and providing clear, concise technical guidance to clients. This position requires excellent communication skills, patience, and a strong customer-centric approach. You will work collaboratively with engineering and product teams to identify root causes of recurring issues and contribute to product improvements. The ability to manage multiple high-priority tickets simultaneously and document solutions effectively is essential. This is an excellent opportunity for a seasoned network professional to leverage their expertise in a challenging and rewarding remote-first environment. Your contributions will directly impact client satisfaction and network reliability.

Key Responsibilities:
  • Provide advanced technical support and troubleshooting for enterprise-level network infrastructure, including hardware and software issues.
  • Diagnose and resolve complex network problems related to routing, switching, firewalls, VPNs, and wireless connectivity.
  • Act as the primary escalation point for challenging technical issues.
  • Analyze network performance data and identify potential bottlenecks or points of failure.
  • Guide customers through complex configuration and troubleshooting steps remotely.
  • Reproduce customer issues in lab environments for effective problem diagnosis.
  • Collaborate with engineering teams to report bugs and recommend product enhancements.
  • Develop and maintain technical documentation, knowledge base articles, and support guides.
  • Communicate technical solutions and workarounds clearly and effectively to customers.
  • Manage and prioritize a queue of support tickets, ensuring timely resolution.
  • Participate in on-call rotations to provide 24/7 support coverage as needed.
  • Stay up-to-date with the latest networking technologies, products, and security threats.
  • Mentor junior support engineers and share technical expertise.
  • Analyze support trends to identify areas for proactive customer education or product improvement.
  • Contribute to the continuous improvement of support processes and customer satisfaction metrics.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • A minimum of 5 years of experience in technical support or network engineering, with a focus on enterprise networks.
  • Deep understanding of TCP/IP, routing protocols (BGP, OSPF), switching technologies, and network security concepts.
  • Hands-on experience with network hardware from major vendors (e.g., Cisco, Juniper, Fortinet).
  • Proficiency in network troubleshooting tools (e.g., Wireshark, Ping, Traceroute).
  • Excellent analytical, problem-solving, and diagnostic skills.
  • Strong communication (written and verbal) and interpersonal skills, essential for remote client interaction.
  • Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
  • Relevant industry certifications (e.g., CCNA, CCNP, Network+) are highly desirable.
  • Experience with cloud networking concepts (AWS, Azure) is a plus.
  • Customer-focused mindset and a commitment to service excellence.
This role is a fully remote position, offering flexibility to work from anywhere. Administrative support and team coordination will be facilitated through our office near **Jidhafs, Capital, BH**, making it the conceptual **job location** for administrative purposes.
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Remote Technical Support Engineer - Network Infrastructure

2100 Manama, Capital BHD3000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client is seeking a highly skilled and motivated Remote Technical Support Engineer specializing in Network Infrastructure to join our globally distributed team. In this fully remote role, you will be instrumental in providing advanced technical support and troubleshooting for our complex network systems and services. You will be the first line of defense for our customers, resolving critical network issues and ensuring the optimal performance and availability of our infrastructure. This position demands a strong understanding of networking protocols, hardware, and software, coupled with exceptional problem-solving abilities and customer service skills.

Responsibilities:
  • Provide remote technical support for network infrastructure issues, including routers, switches, firewalls, and wireless access points.
  • Diagnose and resolve complex network connectivity and performance problems.
  • Respond to customer support requests via ticketing system, email, and phone in a timely manner.
  • Document technical solutions, troubleshooting steps, and product information.
  • Collaborate with cross-functional teams, including engineering and operations, to escalate and resolve issues.
  • Perform root cause analysis for recurring network problems and implement preventative measures.
  • Assist in the deployment, configuration, and maintenance of network devices and services.
  • Develop and update technical documentation, FAQs, and knowledge base articles.
  • Stay current with emerging network technologies and industry best practices.
  • Contribute to the continuous improvement of support processes and tools.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Minimum of 4 years of experience in network support or network engineering.
  • In-depth knowledge of TCP/IP, DNS, DHCP, VPNs, and routing protocols (e.g., BGP, OSPF).
  • Hands-on experience with enterprise-grade network hardware from major vendors.
  • Proficiency in network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds).
  • Strong understanding of network security principles and firewall management.
  • Excellent analytical and problem-solving skills with a methodical approach.
  • Exceptional customer service skills and the ability to explain technical concepts clearly.
  • Ability to work independently in a remote environment with minimal supervision.
  • Relevant certifications such as CCNA, CCNP, or CompTIA Network+ are highly desirable.
This is a fully remote position, offering the flexibility to work from anywhere. You will be joining a dedicated team committed to delivering top-tier network support and maintaining the integrity of our global network.
This advertiser has chosen not to accept applicants from your region.

Senior Technical Support Engineer - Network Infrastructure

89012 Ghuraifa, Capital BHD75000 Annually WhatJobs

Posted 18 days ago

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Job Description

full-time
Our client is seeking an experienced Senior Technical Support Engineer to join their dedicated Customer Service & Helpdesk team. This role, based in Jidhafs, Capital, BH , requires a proactive individual with deep technical knowledge to resolve complex customer issues related to network infrastructure. You will be responsible for providing Tier 3 technical support, troubleshooting intricate network problems, and developing effective solutions to ensure customer satisfaction and system uptime. Key duties include diagnosing and resolving hardware and software issues, analyzing network performance, and escalating critical problems to engineering teams when necessary. You will also contribute to the knowledge base by documenting solutions and creating technical guides. The ideal candidate will possess excellent problem-solving skills, strong analytical abilities, and exceptional communication skills, with the ability to explain technical concepts clearly to both technical and non-technical users. Experience with network monitoring tools, packet analysis, and various routing and switching protocols is essential. This position offers a hybrid work model, combining in-office collaboration with remote flexibility. You will work closely with other support engineers, system administrators, and customer success managers to deliver outstanding service. If you are passionate about technology, thrive in a challenging support environment, and are committed to providing exceptional customer service in Jidhafs, Capital, BH , we encourage you to apply.

Responsibilities:
  • Provide advanced technical support (Tier 3) for network infrastructure issues.
  • Diagnose and resolve complex hardware, software, and connectivity problems.
  • Analyze network performance and identify root causes of issues.
  • Escalate unresolved issues to engineering teams with detailed documentation.
  • Create and maintain technical documentation, knowledge base articles, and FAQs.
  • Collaborate with cross-functional teams to resolve customer issues efficiently.
  • Monitor system performance and proactively identify potential problems.
  • Assist in training junior support staff on technical aspects.
  • Participate in on-call rotation for urgent support needs.
  • Contribute to the continuous improvement of support processes and tools.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Minimum of 5 years of experience in technical support, with a focus on network infrastructure.
  • In-depth knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs).
  • Experience with routing and switching protocols (e.g., BGP, OSPF, VLANs).
  • Proficiency with network monitoring and diagnostic tools (e.g., Wireshark, Nagios, SolarWinds).
  • Strong understanding of firewall and security technologies.
  • Excellent problem-solving and analytical skills.
  • Superb written and verbal communication skills.
  • Ability to work effectively in a hybrid work environment.
  • Relevant certifications (e.g., CCNA, CCNP) are a plus.
This advertiser has chosen not to accept applicants from your region.

Senior Technical Support Engineer - Network Infrastructure

305 Al Seef BHD68000 Annually WhatJobs

Posted 24 days ago

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Job Description

full-time
Our client seeks a highly skilled Senior Technical Support Engineer specializing in Network Infrastructure to join their dedicated team in Salmabad, Northern, BH . This role is essential for providing advanced technical assistance and problem resolution for complex network environments. The ideal candidate will have a deep understanding of networking protocols, hardware, and software, with a proven ability to diagnose and resolve intricate technical issues efficiently. You will be responsible for escalating challenging problems, providing expert guidance to junior support staff, and contributing to the continuous improvement of support processes and knowledge base. This position requires strong analytical thinking, excellent communication skills, and a commitment to delivering exceptional customer service.

Responsibilities:
  • Provide advanced troubleshooting and resolution for complex network-related issues, including connectivity, performance, and security problems.
  • Analyze network performance data, identify bottlenecks, and implement solutions to optimize network efficiency.
  • Respond to escalated support tickets, providing timely and effective solutions to ensure minimal disruption to clients.
  • Diagnose and resolve hardware and software issues related to network devices such as routers, switches, firewalls, and wireless access points.
  • Develop and maintain comprehensive documentation for network configurations, troubleshooting guides, and knowledge base articles.
  • Collaborate with network engineering and operations teams to identify root causes of recurring issues and implement preventative measures.
  • Mentor and train junior technical support engineers, sharing knowledge and best practices.
  • Stay up-to-date with the latest networking technologies, security threats, and industry best practices.
  • Participate in on-call rotation to provide 24/7 support as needed.
  • Contribute to the development and implementation of new support tools and processes.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Minimum of 5 years of experience in technical support, with a strong focus on network infrastructure.
  • In-depth knowledge of TCP/IP, DNS, DHCP, routing protocols (e.g., OSPF, BGP), switching technologies, and VPNs.
  • Experience with network security concepts and firewall management.
  • Proficiency in using network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds, PRTG).
  • Relevant certifications such as CCNA, CCNP, CompTIA Network+ or Security+ are highly desirable.
  • Excellent analytical, problem-solving, and critical-thinking skills.
  • Strong customer service orientation and excellent communication and interpersonal skills.
  • Ability to work effectively under pressure and manage multiple priorities.
  • Experience in a client-facing support role is essential.
This role is based in Salmabad, Northern, BH , offering a stable and dynamic work environment for a dedicated technical professional.
This advertiser has chosen not to accept applicants from your region.

Remote Senior Technical Support Engineer (Network Infrastructure)

BH30 1DG Al Muharraq BHD65000 Annually WhatJobs

Posted 24 days ago

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Job Description

full-time
Our client is seeking a highly skilled and experienced Remote Senior Technical Support Engineer specializing in Network Infrastructure to join their advanced technical support division. This is a fully remote position, allowing you to leverage your expertise from anywhere. You will be responsible for providing top-tier technical assistance to clients, diagnosing and resolving complex network issues, and contributing to the continuous improvement of our client's network solutions. The ideal candidate possesses a deep understanding of network protocols, hardware, and software, coupled with exceptional problem-solving abilities and a strong commitment to customer satisfaction.

Responsibilities:
  • Provide advanced technical support and troubleshooting for complex network infrastructure issues, including routers, switches, firewalls, and wireless access points.
  • Diagnose and resolve hardware, software, and connectivity problems for enterprise-level clients.
  • Document technical solutions, create knowledge base articles, and share expertise with the support team.
  • Analyze network performance data and recommend optimizations for improved efficiency and reliability.
  • Collaborate with engineering and product development teams to address recurring issues and provide feedback for product enhancements.
  • Manage and prioritize support tickets, ensuring timely resolution within service level agreements (SLAs).
  • Guide junior support engineers on technical issues and best practices.
  • Perform remote configuration and maintenance of network devices.
  • Develop and deliver remote training sessions on network troubleshooting and best practices.
  • Maintain a high level of customer satisfaction through effective communication and problem resolution.

Qualifications:
  • Minimum of 7 years of experience in technical support or network engineering, with a strong focus on infrastructure.
  • In-depth knowledge of TCP/IP, DNS, DHCP, VPNs, and various routing/switching protocols (e.g., OSPF, BGP).
  • Hands-on experience with network security concepts and firewall management.
  • Proficiency in troubleshooting network performance issues using tools like Wireshark, ping, and traceroute.
  • Experience with cloud networking concepts (AWS, Azure, GCP) is a significant advantage.
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills, with the ability to explain technical concepts clearly to both technical and non-technical users.
  • Relevant certifications such as CCNA, CCNP, Network+, or Security+ are highly desirable.
  • Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Must be able to work independently and manage time effectively in a fully remote environment.

This is an exceptional opportunity for a seasoned network professional to contribute to a leading technology company in a fully remote capacity. You will be at the forefront of resolving critical network challenges, supporting a global client base and driving technical excellence. Our client is committed to providing a supportive and collaborative remote work environment, offering competitive compensation and professional development opportunities for its remote technical experts.
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Technical Support Specialist

203 Seef, Capital BHD20000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is seeking a skilled and empathetic Technical Support Specialist to join our growing customer service team in Tubli, Capital, BH . This role involves providing first-line technical assistance and support to customers, addressing their queries, troubleshooting issues, and resolving them effectively. The ideal candidate possesses excellent communication skills, a patient demeanor, and a strong technical aptitude. This is a hybrid role, requiring a balance of remote and in-office work to foster team collaboration and maintain service excellence.

Responsibilities:
  • Respond to customer inquiries via phone, email, and chat, providing timely and accurate technical assistance.
  • Diagnose and resolve hardware, software, and network issues experienced by customers.
  • Guide customers through step-by-step solutions to technical problems.
  • Escalate complex issues to senior support staff or relevant departments when necessary.
  • Document all customer interactions, issues, and resolutions in the support ticketing system.
  • Create and update knowledge base articles and FAQs to empower customers and internal teams.
  • Provide feedback to product development teams on recurring issues and potential improvements.
  • Maintain a high level of customer satisfaction through professional and courteous service.
  • Stay up-to-date with product knowledge and new technologies.
  • Participate in team meetings and training sessions.

Qualifications:
  • Proven experience in a technical support or helpdesk role.
  • Strong understanding of computer hardware, operating systems (Windows, macOS), and common software applications.
  • Proficiency in troubleshooting network connectivity issues.
  • Excellent problem-solving and diagnostic skills.
  • Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users.
  • Experience with ticketing systems (e.g., Zendesk, ServiceNow).
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • A patient and customer-centric approach.
  • High school diploma or equivalent; Associate's or Bachelor's degree in IT or a related field is a plus.
  • Familiarity with remote support tools.

This hybrid role requires some days in our Tubli, Capital, BH office and allows for remote work on other days. We are committed to providing a supportive work environment and opportunities for professional growth.
This advertiser has chosen not to accept applicants from your region.
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Technical Support Specialist

315 Arad BHD40000 Annually WhatJobs

Posted 1 day ago

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Job Description

full-time
Our client is seeking a motivated and customer-focused Technical Support Specialist to join their busy Helpdesk team. This on-site role involves providing first-line technical assistance and support to end-users. You will be responsible for responding to queries and issues via phone, email, or in-person, diagnosing hardware and software problems, and troubleshooting technical issues effectively. This includes setting up new user accounts and equipment, installing and configuring hardware and software, and performing timely resolution of technical problems. Maintaining a high degree of customer service for all support queries and escalating unresolved issues to the next level of support when required is crucial. The ideal candidate will have a strong technical aptitude, excellent problem-solving skills, and the ability to explain technical information clearly to non-technical users. You should be adept at managing multiple support tickets simultaneously and prioritizing tasks to ensure efficient resolution.

Responsibilities:
  • Provide first-level technical support to end-users for hardware, software, and network issues.
  • Respond to support requests via phone, email, and ticketing system in a timely manner.
  • Diagnose and resolve technical hardware and software issues.
  • Install, configure, and upgrade computer hardware, operating systems, and applications.
  • Set up new user accounts and user workstations.
  • Troubleshoot and repair common technical problems.
  • Escalate complex issues to senior support staff or relevant departments.
  • Document all support activities and resolutions in the ticketing system.
  • Maintain IT equipment inventory and ensure proper functioning.
  • Provide basic training to end-users on software and hardware usage.
Qualifications:
  • High School Diploma or equivalent; Associate's or Bachelor's degree in IT or a related field is preferred.
  • Proven experience in a technical support or helpdesk role.
  • Strong knowledge of Windows operating systems and common desktop applications (e.g., Microsoft Office Suite).
  • Familiarity with network concepts and troubleshooting.
  • Excellent communication and customer service skills.
  • Ability to diagnose and resolve technical problems efficiently.
  • CompTIA A+, Network+, or similar certifications are a plus.
  • Ability to work effectively under pressure and manage multiple priorities.
This role is based in **Riffa, Southern, BH**, and requires the candidate to be present at the office location to provide direct support.
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Technical Support Engineer

BH26 3BN Arad BHD50000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client is seeking a highly skilled and customer-focused Technical Support Engineer to join their dedicated team, serving clients in **Hidd, Muharraq, BH**. This role involves providing advanced technical assistance and solutions to customers encountering issues with our client's software and hardware products. You will be a key point of contact, diagnosing complex technical problems, troubleshooting effectively, and guiding customers through resolutions. This position requires a deep understanding of our client's product suite, along with strong analytical and problem-solving capabilities. Responsibilities include managing support tickets, documenting technical issues and solutions, and contributing to the knowledge base. You will also collaborate with engineering and product development teams to report bugs and suggest product enhancements. Excellent communication skills are essential for explaining technical concepts clearly to both technical and non-technical users. The ability to remain calm and professional under pressure is crucial. This role offers a hybrid work arrangement, blending remote flexibility with essential in-office collaboration and team interaction. A proactive approach to identifying potential issues and developing preventative solutions is highly valued. We are looking for an individual who is passionate about technology and dedicated to ensuring customer satisfaction. Opportunities for professional growth and specialization within the technical support domain are available. Join a dynamic team committed to excellence in customer service.

Responsibilities:
  • Provide advanced technical support for software and hardware products.
  • Diagnose and troubleshoot complex technical issues reported by customers.
  • Guide customers through step-by-step solutions via phone, email, or chat.
  • Manage and prioritize support tickets using a ticketing system.
  • Document technical problems, solutions, and workarounds.
  • Contribute to the development and maintenance of the company's knowledge base.
  • Collaborate with engineering teams to report bugs and suggest product improvements.
  • Escalate unresolved issues to appropriate internal teams.
  • Ensure timely and effective resolution of customer inquiries.
  • Maintain a high level of customer satisfaction.
Qualifications:
  • Proven experience as a Technical Support Engineer or similar role.
  • In-depth knowledge of operating systems, networking, and common software applications.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Experience with ticketing systems (e.g., Zendesk, ServiceNow).
  • Ability to explain technical concepts to non-technical users.
  • Proficiency in troubleshooting hardware and software issues.
  • Experience in a hybrid work environment.
  • Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
This is a challenging and rewarding role for a tech enthusiast. Our client values innovation and a commitment to client success.
This advertiser has chosen not to accept applicants from your region.

Technical Support Specialist

25678 Seef, Capital BHD60000 Annually WhatJobs

Posted 5 days ago

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Job Description

full-time
Our client is seeking a dedicated and customer-focused Technical Support Specialist to join their fully remote support team. This role is critical in providing prompt and effective technical assistance to clients, resolving hardware, software, and network issues. You will be the first point of contact for users experiencing technical difficulties, diagnosing problems, and guiding them through step-by-step solutions. The ideal candidate possesses excellent communication skills, a strong technical aptitude, and a genuine desire to help others.

Responsibilities:
  • Provide first-level technical support to end-users via phone, email, and chat.
  • Diagnose and resolve hardware, software, and network-related issues.
  • Install, configure, and troubleshoot operating systems and application software.
  • Assist users with account management, password resets, and access issues.
  • Escalate complex technical problems to appropriate senior support staff or specialized teams.
  • Document all support interactions, issues, and resolutions accurately in the ticketing system.
  • Develop and maintain technical documentation, FAQs, and user guides.
  • Proactively monitor system performance and identify potential issues.
  • Provide training and guidance to users on software and hardware usage.
  • Ensure customer satisfaction by providing timely and effective support.
  • Stay updated on product updates, new features, and common troubleshooting techniques.
  • Adhere to service level agreements (SLAs) and internal support policies.
  • Contribute to the continuous improvement of support processes and knowledge base.
  • Identify trends in support requests and report them to management for potential product enhancements.
Qualifications:
  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
  • 1-3 years of experience in technical support or a similar customer-facing IT role.
  • Strong knowledge of Windows and macOS operating systems.
  • Familiarity with common office productivity software (e.g., Microsoft Office Suite, Google Workspace).
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
  • Experience with remote desktop tools and ticketing systems.
  • Excellent troubleshooting and problem-solving skills.
  • Exceptional communication, listening, and interpersonal skills.
  • Customer-oriented mindset with a patient and empathetic approach.
  • Ability to work independently and manage time effectively in a fully remote environment.
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.
Join our supportive and dynamic team, providing essential technical support to users across various locations, while working remotely from Seef, Capital, BH .
This advertiser has chosen not to accept applicants from your region.
 

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