823 Office Administration jobs in Manama

• Manage and organize digital calendars, scheduling appointments and meetings across different time zones.
• Handle email correspondence, screening messages, responding to routine inquiries, and flagging urgent communications.
• Prepare and edit documents, presentations, and reports with a high degree of accuracy.
• Conduct online research for various projects and compile findings into organized summaries.
• Assist with travel arrangements, including booking flights, accommodations, and creating itineraries.
• Maintain and update databases and customer relationship management (CRM) systems.
• Process invoices and manage basic bookkeeping tasks.
• Provide customer support via email and phone, addressing inquiries and resolving issues professionally.
• Organize and maintain digital filing systems for easy retrieval of information.
• Collaborate with team members remotely using project management and communication tools.
• Anticipate needs and proactively offer support to ensure efficient workflow.
• Manage social media accounts, including scheduling posts and engaging with followers.

• Proven experience as a Virtual Assistant or in a similar administrative role.
• Excellent written and verbal communication skills in English.
• Proficiency in standard office software (Microsoft Office Suite, Google Workspace).
• Familiarity with project management tools (e.g., Asana, Trello) and communication platforms (e.g., Slack, Zoom).
• Strong organizational and time management skills with the ability to multitask effectively.
• High level of discretion and confidentiality.
• Reliable high-speed internet connection and a dedicated home workspace.
• Self-motivated with the ability to work independently and meet deadlines.
• Experience with CRM software and basic accounting principles is a plus.
• A positive attitude and a commitment to providing exceptional support.

Job Title: Customer Service/Administrative Support

Summary

Customer Service/Administrative Support personnel are normally the first point of contact for a client. They are responsible for providing basic information, scheduling appointments, and providing administrative support functions.

Essential Duties and Responsibilities

• Receive, screen, and direct callers and walk-in customers to the appropriate FFSP staff
• Provide general, basic information and referral of customers to military and community resources, utilizing other FFSP staff for more in-depth, complicated requests for information.
• Enroll and schedule customers in briefs, workshops, classes, and individual appointments, when not provided through centralized scheduling.
• Provide administrative and clerical services
• Provide a variety of administrative and clerical support functions, e.g., finalizing official correspondence, preparing military messages, making travel arrangements, distributing mass mailings, managing files, receiving messages for staff
• Ensure that information and referral services provided are entered and counted in FFSMIS
• Provide a variety of Counseling and Advocacy Program administrative support functions, e.g., preparing and finalizing official correspondence, data entry, attending and taking minutes at meetings, scheduling appointments, screening and directing potentially distraught or difficult callers or walk-in clients, managing files, maintaining referral and community resource directories

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

• High school diploma or GED
• Experience working with computers and office automation software
• Knowledge of basic customer service skills
• Ability to handle multiple tasks and determine priority of tasks
• Strong verbal and written skills
• Possess a general knowledge base of community and military resources
• Ability to follow directions carefully and understand complex protocols
• Ability to take and prepare meeting minutes, prepare correspondence, and accurately enter data into required data systems
• Knowledge of military lifestyle, ranks, and organizations

Preferred Qualifications

• Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Other Skills and Abilities

• This position requires access to U.S. Government facilities and systems.
• U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computers, telephones, copiers, printers, and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment: The physical demands and work environment characteristics described here represent those employees encounter while performing the essential functions of this job. Reasonable accommodations may be enabled for individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Title: Customer Service/Administrative Support

Summary - This position is a contingent opportunity and would begin work upon award.

Customer Service/Administrative Support personnel are normally the first point of contact for a client. They are responsible for providing basic information, scheduling appointments, and providing administrative support functions.

Essential Duties and Responsibilities

• Receive, screen, and direct callers and walk-in customers to the appropriate FFSP staff
• Provide general, basic information and referral of customers to military and community resources, utilizing other FFSP staff for more in-depth, complicated requests for information.
• Enroll and schedule customers in briefs, workshops, classes, and individual appointments, when not provided through centralized scheduling.
• Provide administrative and clerical services
• Provide a variety of administrative and clerical support functions, e.g., finalizing official correspondence, preparing military messages, making travel arrangements, distributing mass mailings, managing files, receiving messages for staff
• Ensure that information and referral services provided are entered and counted in FFSMIS
• Provide a variety of Counseling and Advocacy Program administrative support functions, e.g., preparing and finalizing official correspondence, data entry, attending and taking minutes at meetings, scheduling appointments, screening and directing potentially distraught or difficult callers or walk-in clients, managing files, maintaining referral and community resource directories

Supervisory Responsibilities

• This job has no supervisory responsibilities.

Required Education and/or Experience Qualifications

• High school diploma or GED
• Experience working with computers and office automation software
• Knowledge of basic customer service skills
• Ability to handle multiple tasks and determine priority of tasks
• Strong verbal and written skills
• Possess a general knowledge base of community and military resources
• Ability to follow directions carefully and understand complex protocols
• Ability to take and prepare meeting minutes, prepare correspondence, and accurately enter data into required data systems
• Knowledge of military lifestyle, ranks, and organizations

Preferred Qualifications

• Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Other Skills and Abilities

• This position requires access to U.S. Government facilities and systems.
• U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computers, telephones, copiers, printers, and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment: The physical demands and work environment characteristics described here represent those employees encounter while performing the essential functions of this job. Reasonable accommodations may be enabled for individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Pay Range: $40,000 - $55,600

PLEASE NOTE: The Zeiders pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• Manage and maintain complex executive calendars, scheduling meetings and appointments efficiently.
• Coordinate domestic and international travel arrangements, including flights, accommodation, and itineraries.
• Prepare meeting agendas, take detailed minutes, and track action items.
• Screen and prioritize incoming communications, including emails and phone calls.
• Draft, proofread, and edit professional correspondence and documents.
• Maintain organized filing systems, both physical and digital, for confidential information.
• Assist with expense reporting and budget tracking for the executive team.
• Coordinate logistics for executive meetings and events.
• Serve as a liaison between executives and internal departments, as well as external partners.
• Anticipate the needs of the executives and proactively address potential issues.

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Minimum of 3-5 years of experience providing administrative support, preferably to senior executives.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools.
• Exceptional organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to handle confidential information with discretion and professionalism.
• Excellent interpersonal skills and a customer-service oriented approach.
• Ability to multitask and prioritize effectively in a dynamic environment.
• Proactive attitude and a high level of initiative.

• Manage complex executive calendars, including scheduling meetings, appointments, and conference calls.
• Coordinate domestic and international travel arrangements, including flights, accommodation, and itineraries.
• Prepare and edit correspondence, presentations, and reports.
• Screen and prioritize incoming communications, including emails and phone calls.
• Handle confidential information with discretion and professionalism.
• Organize and maintain digital and physical filing systems.
• Assist with expense reporting and budget tracking.
• Provide general administrative support to executives and their teams.
• Conduct research and gather information as needed for projects and meetings.
• Serve as a liaison between executives and other employees, clients, and external partners.

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Minimum of 3 years of experience providing administrative support to senior-level executives.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational, time management, and multitasking skills.
• Strong written and verbal communication skills.
• Ability to work independently and proactively anticipate needs.
• Discretion and a high level of professionalism are essential.
• Experience with video conferencing tools and virtual collaboration platforms.
• Ability to adapt to changing priorities and deadlines in a remote work setting.

• Manage and maintain complex executive calendars, scheduling meetings, appointments, and travel arrangements.
• Coordinate domestic and international travel, including flights, accommodation, and itinerary planning.
• Prepare agendas, take minutes, and distribute meeting materials for executive meetings.
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail, ensuring prompt and professional responses.
• Organize and maintain physical and digital filing systems, ensuring easy retrieval of information.
• Prepare reports, presentations, and other documents as required.
• Liaise with internal departments and external contacts on behalf of the executives.
• Assist with event planning and coordination for company functions.
• Manage office supplies and equipment, ensuring adequate stock levels.
• Provide general administrative support, including data entry and research.
• Maintain a high level of confidentiality and discretion in all matters.

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Minimum of 3-5 years of experience in an administrative or executive assistant role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Excellent organizational and time management skills.
• Strong written and verbal communication abilities.
• Ability to multitask and prioritize effectively.
• Discretion and a strong sense of confidentiality.
• Proactive and able to work independently with minimal supervision.
• Experience with travel arrangements and calendar management.
• Adaptability to work in a hybrid office environment.