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Senior Cloud Delivery Consultant, Professional Services Delivery - MENAT SDT

Join to apply for the Senior Cloud Delivery Consultant, Professional Services Delivery - MENAT SDT role at Amazon Web Services (AWS)

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.

The AWS ProServe organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through offerings that help customers achieve outcomes related to enterprise cloud adoption, including focused guidance through global specialty practices across a variety of solutions, technologies, and industries.

• Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
• Providing technical guidance and troubleshooting support throughout project delivery
• Collaborating with stakeholders to gather requirements and propose effective migration strategies
• Acting as a trusted advisor to customers on industry trends and emerging technologies
• Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts

Diverse Experiences

AWS values diverse experiences. If you do not meet all of the preferred qualifications, we encourage you to apply. If your career is just starting or includes non-traditional experiences, don’t let it stop you from applying.

Why AWS?

AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate—customers range from startups to Global 500 companies rely on our robust suite of products and services.

Inclusive Team Culture

We foster a culture of inclusion with employee-led affinity groups and ongoing events and learning experiences to celebrate our differences.

Mentorship & Career Growth

We offer knowledge-sharing, mentorship, and career-advancing resources to help you develop professionally.

Work/Life Balance

We value work-life harmony and strive for flexibility as part of our working culture.

• 7+ years of experience in cloud architecture and implementation, preferably with AWS, and experience with databases (e.g., SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis)
• 10+ years of experience delivering cloud projects or cloud-based solutions
• Expertise in performance optimization and cost management for cloud environments
• Ability to communicate effectively in English in technical and business settings
• Bachelor's degree in Business, Computer Science, or a related field

• 5+ years of external or internal customer-facing, complex, large-scale project management experience
• Proficiency in a wide range of AWS services (EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
• Experience with automation and scripting (e.g., Terraform, Python)
• Ability to manage multiple projects and priorities in a fast-paced environment
• AWS professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit amazon.jobs for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Web Services EMEA SARL Branch of a Foreign Company

Job ID: A

• Elicit, analyze, and document business requirements from stakeholders across various financial departments.
• Translate business needs into detailed functional and technical specifications.
• Conduct market research and competitive analysis within the financial services landscape.
• Develop process models, data flow diagrams, and use cases to illustrate current and future state operations.
• Facilitate workshops and meetings with business users and technical teams to ensure alignment and gather feedback.
• Identify opportunities for process improvements, automation, and system enhancements.
• Evaluate and recommend technology solutions to meet business objectives.
• Support the development and execution of testing strategies, including UAT.
• Collaborate with project managers to ensure project timelines and deliverables are met.
• Prepare comprehensive reports and presentations for senior management.
• Stay current with industry trends, regulatory changes, and technological advancements impacting financial services.

• Bachelor's degree in Business Administration, Finance, Information Technology, or a related field.
• Minimum of 5 years of experience as a Business Analyst, with a significant portion in the financial services industry (banking, insurance, investment management).
• Strong understanding of financial products, services, and regulatory requirements (e.g., AML, KYC, Basel III).
• Proven ability to gather and analyze complex business requirements.
• Experience with data modeling, process mapping, and requirements management tools.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong written and verbal communication skills, with the ability to present complex information clearly.
• Experience working in agile and waterfall development environments.
• Proficiency in SQL for data analysis is highly desirable.
• Certification such as CBAP or PMI-PBA is a plus.

• Lead the analysis of complex business needs and translate them into detailed functional and non-functional requirements for technology solutions.
• Conduct comprehensive gap analyses, identifying areas for process improvement and system enhancements within the financial services sector.
• Facilitate workshops and meetings with business stakeholders, IT teams, and vendors to gather requirements and ensure alignment.
• Develop high-level and detailed business process models, use cases, and user stories.
• Oversee the development and execution of test plans, ensuring that solutions meet business objectives and quality standards.
• Provide expert guidance and mentorship to junior business analysts and project teams.
• Analyze financial data, market trends, and regulatory changes to inform business strategy and decision-making.
• Manage the business analysis lifecycle for large-scale projects, from initiation through to deployment and post-implementation review.
• Communicate findings, recommendations, and project status effectively to senior management and cross-functional teams.
• Act as a key liaison between business units and technology departments, ensuring clear understanding and effective collaboration.
• Contribute to the continuous improvement of business analysis methodologies and best practices within the organization.

• Master's degree in Finance, Business Administration, Economics, or a related field.
• Minimum of 10 years of experience as a Business Analyst, with a significant portion focused on the financial services industry.
• Proven expertise in business process modeling, requirements elicitation, and documentation.
• In-depth knowledge of financial products, trading platforms, risk management, and regulatory frameworks (e.g., Basel III, MiFID II).
• Strong analytical and problem-solving skills with the ability to interpret complex data.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
• Experience with project management methodologies (Agile, Waterfall).
• Demonstrated ability to lead and mentor teams.
• Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Power BI) is highly desirable.
• Ability to work effectively in a fast-paced, office-based environment in Manama, Capital, BH .

• Elicit, analyze, document, and validate business requirements for financial services projects.
• Conduct process mapping and analysis to identify areas for improvement and optimization.
• Develop detailed functional specifications, use cases, user stories, and business process flows.
• Collaborate with IT development teams to ensure solutions meet business needs.
• Facilitate and support User Acceptance Testing (UAT) and manage defect resolution.
• Act as a liaison between business stakeholders and technical teams.
• Contribute to project planning, risk assessment, and change management activities.
• Analyze data and generate reports to support business decision-making.
• Stay current with industry trends, regulatory changes, and best practices in financial services technology.
• Mentor junior business analysts and contribute to the development of BA best practices.

• Assist in gathering and documenting business requirements for new projects and system enhancements.
• Support the creation of functional specifications, process flows, and use cases.
• Analyze business data and prepare reports to identify trends and opportunities.
• Participate in meetings with stakeholders to understand business needs and challenges.
• Assist in the planning and execution of user acceptance testing (UAT).
• Help to identify and resolve issues related to system implementation and functionality.
• Contribute to the development of training materials for end-users.
• Collaborate with IT and business teams to ensure successful project delivery.
• Maintain project documentation and ensure it is up-to-date.
• Learn and apply industry best practices in business analysis and financial services.

• Currently pursuing or recently completed a Bachelor's degree in Business Administration, Finance, Economics, Information Systems, or a related field.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite, particularly Excel and Word.
• A keen interest in the financial services industry.
• Ability to work effectively in a team environment.
• High level of attention to detail and accuracy.
• Eagerness to learn and develop new skills.
• Previous internship or project experience is a plus.

Overview

Job Title: Education Services Facilitator

The Education Services Facilitators are non-clinical personnel who provide classroom training, workshops and seminars by delivering quality of life programming to service members and their families. They also provide information and referral and one-on-one assistance to clients across a broad spectrum of quality-of-life programs.

• Develop training based on needs identified through program evaluation, needs assessment feedback, and survey data
• Provide information and referral and one-on-one assistance to clients across a broad spectrum of quality-of-life programs.
• Market programs
• Provide public awareness campaigns and programs offered in support of National Child Abuse Prevention and National Domestic Violence Awareness Months and other awareness themed months
• If responsible for family violence prevention, ensure that family violence prevention and education programs are provided with sufficient frequency to ensure that all of the following groups are trained: COs, XOs, Family Advocacy Program (FAP) Command POCs, senior enlisted personnel, Case Review Committee (CRC), Service members, chaplains, child care and youth activities staff, installation law enforcement, and medical staff. Ensure that FAP awareness and prevention education briefs and workshops shall include, at a minimum, the dynamics of child and domestic abuse, reporting requirements, the FAP, victim sensitivity and support, and the importance of community coordination
• Conduct education and training programs
• Train and oversee other staff members in education and training program delivery
• Ensure all information and referral and awareness and prevention education services are entered and counted in Fleet and Family Support Management Information System (FFSMIS)
• Ensure all prevention education services are accounted for and entered in the automated Centralized Scheduling and Metrics system in use by the FFSP
• Other duties as assigned

• This position has no supervisory responsibilities.

• Bachelor’s degree in adult education, social science, or related behavioral science field OR a combination of college education and experience equivalent to a bachelor’s degree OR four years’ equivalent experience.
• Two years’ experience in training development and review, public speaking, and group presentation and facilitation skills

• Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):
  • Deployment
  • Relocation
  • Parent Education
  • Life Skills
  • Family Advocacy Program Education
  • Transition Assistance and Family Employment
• Crosstrain in and support additional program areas as assigned
• Knowledge of the formulation and execution of needs assessment tools
• Knowledge of the military and the challenges of the military life style
• Skilled in providing group facilitation and knowledge of group dynamics
• Skilled in the use of program presentation technology and the ability to train others in presentation skill building
• Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model
• Ability to manage multiple priorities
• Ability to use verbal and written communication skills effectively
• Ability to conduct program evaluations as well as interpret program evaluations, needs assessment feedback, and other data to implement results in educational program delivery and market planning to improve program effectiveness
• Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver’s license, transportation, and auto insurance are required.

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

This position may require overseas travel and training delivery at sea.

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Title: Education Services Facilitator

Summary - This is a contingent Opportunity and would begin work upon the contract award.

The Education Services Facilitators are non-clinical personnel who provide classroom training, workshops and seminars by delivering quality of life programming to service members and their families. They also provide information and referral and one-on-one assistance to clients across a broad spectrum of quality-of-life programs.

Essential Duties and Responsibilities

• Develop training based on needs identified through program evaluation, needs assessment feedback, and survey data
• Provide information and referral and one-on-one assistance to clients across a broad spectrum of quality-of-life programs.
• Market programs
• Provide public awareness campaigns and programs offered in support of National Child Abuse Prevention and National Domestic Violence Awareness Months and other awareness themed months
• If responsible for family violence prevention, ensure that family violence prevention and education programs are provided with sufficient frequency to ensure that all of the following groups are trained: COs, XOs, Family Advocacy Program (FAP) Command POCs, senior enlisted personnel, Case Review Committee (CRC), Service members, chaplains, child care and youth activities staff, installation law enforcement, and medical staff. Ensure that FAP awareness and prevention education briefs and workshops shall include, at a minimum, the dynamics of child and domestic abuse, reporting requirements, the FAP, victim sensitivity and support, and the importance of community coordination
• Conduct education and training programs
• Train and oversee other staff members in education and training program delivery
• Ensure all information and referral and awareness and prevention education services are entered and counted in Fleet and Family Support Management Information System (FFSMIS)
• Ensure all prevention education services are accounted for and entered in the automated Centralized Scheduling and Metrics system in use by the FFSP
• Other duties as assigned

Supervisory Responsibilities

• This position has no supervisory responsibilities.

Required Education and/or Experience Qualifications

Education/Experience

• Bachelor's degree in adult education, social science, or related behavioral science field OR a combination of college education and experience equivalent to a bachelor's degree OR four years' equivalent experience.
• Two years' experience in training development and review, public speaking, and group presentation and facilitation skills

Required Qualifications

• Demonstrate general knowledge of FFSP programs and experience in one or more of following program area(s):
• Deployment
• Relocation
• Parent Education
• Life Skills
• Family Advocacy Program Education
• Transition Assistance and Family Employment
• Crosstrain in and support additional program areas as assigned
• Knowledge of the formulation and execution of needs assessment tools
• Knowledge of the military and the challenges of the military life style
• Skilled in providing group facilitation and knowledge of group dynamics
• Skilled in the use of program presentation technology and the ability to train others in presentation skill building
• Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model
• Ability to manage multiple priorities
• Ability to use verbal and written communication skills effectively
• Ability to conduct program evaluations as well as interpret program evaluations, needs assessment feedback, and other data to implement results in educational program delivery and market planning to improve program effectiveness
• Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information

Other Skills and Abilities

This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Ability to work both independently and as part of a team.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.

This position may require overseas travel and training delivery at sea.

Work Environment: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Zeiders Enterprises, Inc. is an Equal Opportunity Employer

PLEASE NOTE: The Zeiders pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as candidate's geographic location, internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.