Explore exciting Shop Manager job opportunities. These roles involve overseeing daily operations, managing staff, and ensuring customer satisfaction. Shop Managers are responsible for inventory control, visual merchandising, and achieving sales targets. They also handle administrative tasks, resolve customer complaints, and maintain a safe and clean store environment.2 Shop Manager jobs in Bahrain
Shop Manager - Flying Tiger Copenhagen
Manama, Capital
Azadea Group
Posted 1 day ago
Job Viewed
Job Description
JOB PURPOSE :
The Shop Manager is responsible for supervising store operations to ensure exceptional customer service, maximize sales, and profitability in line with company objectives. He/she manages inventory, maintenance, and ensures the shop's external appearance meets brand standards.
RESPONSIBILITIES:
- Detect, anticipate, and regularly report on customer needs, market trends, and competitor activities impacting the region or market.
- Greet customers, offer assistance, and promptly address their needs and complaints in line with quality and customer service standards, fostering customer loyalty and enhancing the portfolio.
- Ensure that store licenses and certificates are up to date, and that employees' official documents are valid and compliant with local regulations.
- Ensure a smooth and efficient receiving process for items and shipments, while monitoring all inventory activities, including cycle counts, stock movements, transfers between shops, transfers to/from the warehouse, damaged items, devolutions, and shrinkage.
- Analyze hourly, daily, and weekly sales performance; monitor top-selling items; identify missing sizes and items; and manage collection rotation in coordination with relevant stakeholders to determine replenishment needs.
- Place accurate orders, meet stock performance objectives, and maximize sales and sell-out.
- Prepare staff schedules based on budgeted hours, visitor traffic, daily sale targets, events, and operational needs (including shipments, stock counts, sales, etc.). Ensure effective communication of sales plans and set daily and hourly targets for the shop/department team.
- Log and update all commercial and operational information, as well as various requests, on provided platforms (such as help-desks, events, and loss prevention applications) in a timely and accurate manner.
- Manage the annual allocated budget by monitoring expenditures within set limits, optimizing and reducing costs where possible, and reporting variances against the budget.
- Oversee the shop's image and ensure compliance with the brand’s standards. Verify and follow up on the cleanliness, display, and maintenance of the shop, including the windows, cash registers, and stock rooms.
- Develop comprehensive reports on key performance indicators (KPIs), sales trends, inventory levels, and team productivity to facilitate informed decision-making.
- Monitor and analyze sales data to pinpoint trends and opportunities for expanding or adjusting departmental offerings. Optimize inventory levels and product assortment to efficiently meet customer demand.
- Remain informed on the latest trends and advancements in technology, lifestyles, music, and literature to offer knowledgeable recommendations to customers and enhance sales initiatives.
- Recruit, train, motivate, and evaluate the team to ensure that the department has the necessary skill base, and that staff are optimally motivated and enabled to maximize their potential and contribution to the company. Conduct daily Japanese meetings to keep the staff informed and engaged.
QUALIFICATIONS:
- Bachelor's degree in a related field
- Four to six years of experience in Retail, or a similar role
- Two years of experience in a managerial role
- Fluency in English
- Proficiency in MS Office
- Proficiency in digital tools, strong customer service orientation, knowledge of technology and lifestyle trends, commercial acumen, effective space and stock management abilities, and analytical skills for data interpretation and adaptability.
Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.
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Senior Automotive Body Shop Manager
00004 Busaiteen, Muharraq
BHD80000 annum + bon
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client, a leading automotive repair group, is seeking a highly experienced and motivated Senior Automotive Body Shop Manager to oversee operations at their facility in A'ali, Northern, BH . This critical leadership position involves managing all aspects of the body shop, including staff, workflow, customer service, inventory, and profitability. The ideal candidate will have a strong background in collision repair, excellent leadership qualities, and a proven ability to drive operational efficiency and customer satisfaction. You will be responsible for ensuring the highest quality repairs, managing insurance claims, and maintaining a safe and productive work environment.
Key Responsibilities:
Qualifications:
This is a premier opportunity for an experienced leader in the automotive collision industry to manage a well-established shop in A'ali, Northern, BH .
Key Responsibilities:
- Oversee the daily operations of the automotive body shop, ensuring smooth workflow and efficient production.
- Manage, train, and motivate a team of technicians, estimators, and support staff.
- Develop and implement strategies to enhance productivity, quality, and customer satisfaction.
- Ensure all repairs are performed in accordance with manufacturer specifications and industry standards.
- Manage the estimating process, ensuring accuracy in parts and labor pricing.
- Build and maintain strong relationships with insurance adjusters, vendors, and suppliers.
- Handle customer inquiries and complaints, resolving issues promptly and professionally.
- Control inventory of parts and supplies, optimizing stock levels and minimizing waste.
- Monitor financial performance, managing budgets and working towards profitability targets.
- Ensure compliance with all health, safety, and environmental regulations.
- Maintain and upgrade shop equipment and facilities as needed.
- Foster a positive and collaborative team culture.
Qualifications:
- High school diploma or equivalent; an associate's or bachelor's degree in business or a related field is advantageous.
- Minimum of 8 years of progressive experience in the automotive collision repair industry, with at least 4 years in a management or supervisory role.
- Extensive knowledge of vehicle body repair techniques, paint processes, and structural repair.
- Experience with estimating software (e.g., CCC ONE, Mitchell) and dealership management systems.
- Proven leadership and team management skills.
- Strong understanding of insurance claims processing and negotiation.
- Excellent customer service, communication, and interpersonal skills.
- Ability to manage budgets and financial performance.
- Strong problem-solving and decision-making abilities.
- Valid driver's license and a clean driving record.
This is a premier opportunity for an experienced leader in the automotive collision industry to manage a well-established shop in A'ali, Northern, BH .
This advertiser has chosen not to accept applicants from your region.
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