1453 Support Services jobs in Awali
Support Services Accounts Agent
Posted today
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Duties & Key Responsibilities
Being a Great Team Member
- Come to work every day with a smile on your face
- Be a reliable and motivated member of the Finance Operations team
- Communicate clearly and constructively with other team members to help deliver great guest experiences at our hotel.
- Be a role model for others by demonstrating passionate, friendly brand-specific guest service at all times
- Always deliver 'fair share' in team tasks and support colleagues whose workload may temporarily be heavy.
- Be willing to lend a hand where it is needed most and spend at least 30 minutes per day helping in operations such as housekeeping, stewarding, and F&B; service, providing brand-specific guest experiences
- Provide constructive suggestions/feedback to your Line Manager on products, processes and procedures to contribute to our continuous improvement efforts
- Be aware of planned team meetings and learning sessions and attend as required
- Volunteer to participate in company campaigns like Travel with Purpose or TM committees
- Execute duties as assigned by the Finance Operations Manager and GM
Accounting Specifics
- Carry out all assigned finance processes & tasks accurately, timely, reliably and with a high level of trustworthiness and integrity
- If assigned AP duties, pay all bills promptly after verifying that they have all the proper supporting documents. Ensure that the bills are accurate, and that they have been approved by the Finance Operations Manager / GM
- Assist in processing billing for hotel guests and departments
- Assist. in resolving outstanding balances
- Assist in receiving and consolidating all cash and preparing for bank deposits
- Maintain records of cash receipts and transactions and prepare General Cashier's report
- Help the Finance Operations Mgr. in analysing departmental costs and control factors to ensure the implementation of cost-effective measures throughout the whole hotel
**What are we looking for?**
- Ability to analyze large volume of complex financial information from many sources and create reports, forecasts, and projections
- Strong problem solving skills, including ability to effectively address any issue in collaboration with others as appropriate
- Ability to proactively identify and prevent potential problems
- Ability to help develop problem solving skills among direct reports and other team members as appropriate
- Ability to take initiative to identify, prioritize and implement all elements required for team to fulfill responsibilities
- Detail oriented and organized
- Ability to develop presentations and effectively present to all levels of company, hotels & owners.
- Strong communication and negotiation skills (all levels of management and external customers)
- Proficient in MS Excel, Word and Outlook with the ability to quickly learn new programs when required
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Social Worker - Community Support Services
Posted 6 days ago
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- Conduct comprehensive assessments of client needs, including social, emotional, and environmental factors.
- Develop and implement individualized care plans in collaboration with clients and their families.
- Provide counseling and emotional support to clients facing various challenges.
- Connect clients with community resources, such as housing assistance, healthcare services, and employment support.
- Advocate for clients' rights and needs within various systems.
- Facilitate support groups and educational workshops for clients and their families.
- Maintain accurate and confidential client records and documentation.
- Collaborate with interdisciplinary teams to coordinate client care.
- Respond to crisis situations and provide immediate support and intervention.
- Stay informed about relevant social policies, legislation, and community resources.
- Bachelor's or Master's degree in Social Work, Psychology, Sociology, or a related field.
- Current licensure or certification as a Social Worker in the relevant jurisdiction is required.
- Minimum of 3 years of experience in social work or community support services.
- Proficiency in conducting client assessments and developing care plans.
- Strong knowledge of social welfare systems, community resources, and relevant legislation.
- Excellent communication, interpersonal, and counseling skills.
- Ability to work effectively with diverse client populations and build rapport.
- Proficiency in case management software and Microsoft Office Suite.
- Ability to handle stressful situations and crises with professionalism and resilience.
Senior Operations Manager - Remote Support Services
Posted 2 days ago
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Key Responsibilities:
- Develop and execute operational strategies to enhance service delivery efficiency and effectiveness.
- Manage and lead a global team of remote operational staff, fostering a high-performance culture.
- Oversee daily operations, ensuring that service level agreements (SLAs) are met and exceeded.
- Implement and monitor key performance indicators (KPIs) to track operational success.
- Drive continuous improvement initiatives to optimize processes and reduce costs.
- Develop and manage operational budgets, ensuring financial targets are met.
- Collaborate with other departments, including customer success, sales, and technology, to align operational goals.
- Implement and maintain robust quality assurance programs.
- Identify and implement technological solutions to improve operational workflows.
- Provide leadership, mentorship, and professional development opportunities for the operations team.
The ideal candidate will possess a Bachelor's degree in Business Administration, Operations Management, or a related field. An MBA or relevant Master's degree is a plus. A minimum of 7 years of progressive experience in operations management, with at least 3 years in a leadership role managing remote teams, is required. Proven experience in implementing operational strategies and driving process improvements is essential. Strong analytical, problem-solving, and decision-making skills are critical. Excellent communication, interpersonal, and leadership abilities are necessary to effectively manage a diverse and distributed workforce. This remote role is integral to our client's operations supporting the region of Saar, Northern, BH , and globally. The ability to think strategically, act decisively, and foster a collaborative team spirit in a virtual environment is paramount.
Lead Care Coordinator - Elderly Support Services
Posted 3 days ago
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Key Responsibilities:
- Lead, mentor, and manage a team of care coordinators, ensuring high standards of service delivery.
- Oversee the assessment of client needs and the development of individualized care plans.
- Coordinate with healthcare providers, social workers, and family members to ensure holistic care.
- Monitor client progress and adjust care plans as needed to meet evolving needs.
- Ensure compliance with all relevant regulations and ethical standards in care provision.
- Maintain accurate and confidential client records and documentation.
- Act as a primary point of contact for clients and their families, providing support and information.
- Facilitate referrals to community resources and other support services.
- Conduct regular team meetings and provide training on best practices in elderly care.
- Identify opportunities for service improvement and contribute to program development.
- Bachelor's degree in Social Work, Nursing, Gerontology, or a related field.
- Minimum of 5 years of experience in community care, social services, or a related field, with at least 2 years in a supervisory or lead role.
- Proven experience in case management and care planning for the elderly.
- Strong understanding of the challenges and needs of aging populations.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage a team and coordinate services effectively in a remote setting.
- Proficiency in using case management software and other relevant technologies.
- Empathy, patience, and a strong commitment to client well-being.
- Knowledge of local health and social care resources is an advantage.
Senior Case Manager - Remote Support Services
Posted 7 days ago
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Senior Care Manager - Elderly Support Services
Posted 9 days ago
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Job Description
Key Responsibilities:
- Manage and oversee a caseload of clients receiving community-based support services.
- Develop, implement, and review individualized care plans in collaboration with clients and their families.
- Lead, supervise, and mentor a team of care coordinators and support workers.
- Conduct comprehensive client assessments and needs analyses.
- Coordinate care services with external healthcare providers, social services, and community organizations.
- Ensure compliance with all relevant policies, procedures, and regulatory requirements.
- Monitor service quality and implement quality improvement initiatives.
- Provide crisis intervention and support to clients and their families.
- Maintain accurate and up-to-date client records and documentation.
- Represent the organization in community forums and build strong stakeholder relationships.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, Gerontology, or a related field. A Master's degree is preferred.
- Minimum of 5 years of experience in community care, social work, or case management, with at least 2 years in a supervisory or leadership role.
- Demonstrated experience working with elderly or vulnerable populations.
- Strong understanding of care planning, assessment techniques, and resource navigation.
- Excellent leadership, team management, and motivational skills.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Proficiency in relevant case management software and standard office applications.
- Ability to work effectively in both a remote and in-office setting.
- Commitment to promoting client dignity, independence, and well-being.
Senior Care Coordinator - Geriatric Support Services
Posted 10 days ago
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Key responsibilities include:
- Conducting comprehensive needs assessments for elderly clients.
- Developing personalized care plans that address medical, social, emotional, and practical needs.
- Coordinating services with physicians, specialists, therapists, and other healthcare professionals.
- Connecting clients and their families with community resources, support groups, and government programs.
- Monitoring client progress and adjusting care plans as needed.
- Providing emotional support and advocacy for clients and their families.
- Managing client records and ensuring accurate documentation of all services provided.
- Collaborating with team members to share best practices and address complex cases.
- Educating clients and families about available services and healthcare options.
- Responding to client inquiries and concerns in a timely and professional manner.
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Community Outreach Coordinator - Refugee Support Services
Posted 11 days ago
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Responsibilities:
- Develop and implement comprehensive community outreach strategies to engage refugee and asylum seeker populations.
- Build and maintain strong relationships with community leaders, faith-based organizations, schools, and other relevant stakeholders.
- Conduct needs assessments within refugee communities to identify barriers and opportunities.
- Facilitate access to essential services, including healthcare, education, housing, and employment opportunities.
- Organize and lead community events, workshops, and information sessions.
- Develop culturally appropriate outreach materials and communication plans.
- Connect clients with legal aid services and assist in navigating the asylum process.
- Advocate for the needs of refugee communities with local authorities and service providers.
- Recruit, train, and supervise volunteers involved in outreach activities.
- Maintain accurate client records and track program participation and outcomes.
- Collaborate with internal program staff to ensure seamless service delivery.
- Represent the organization at community meetings and public forums.
- Monitor and evaluate the effectiveness of outreach programs, making adjustments as needed.
- Stay informed about current refugee resettlement policies and best practices.
- Provide basic orientation and information to newly arrived refugees.
- Address community concerns and mediate potential conflicts.
- Contribute to grant proposals and reports by providing relevant community data and insights.
- Promote cultural understanding and integration within the wider community.
- Ensure confidentiality and uphold ethical standards in all interactions.
- Identify and develop partnerships with potential employers for refugee resettlement programs.
- Bachelor's degree in Social Work, International Relations, Sociology, or a related field.
- Minimum of 3 years of experience in community outreach, social services, or working with vulnerable populations.
- Proven experience in building and maintaining relationships with diverse community groups.
- Strong understanding of the challenges faced by refugees and asylum seekers.
- Excellent interpersonal, communication, and presentation skills.
- Cultural sensitivity and experience working with individuals from diverse backgrounds.
- Proficiency in multiple languages is a significant asset.
- Experience in program development and evaluation.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite and database management.
- Valid driver's license and willingness to travel within the service area.
- Passion for humanitarian causes and social justice.
- Experience in volunteer management is a plus.
- Ability to handle sensitive information with discretion and professionalism.
- Demonstrated ability to de-escalate conflict and facilitate communication.
- Familiarity with local social service networks and resources.
Senior Social Worker - Youth Support Services
Posted 13 days ago
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Job Description
Key Responsibilities:
- Provide direct social work services, including assessment, counseling, case management, and crisis intervention for youth and families.
- Develop and implement individualized service plans tailored to the needs of each client.
- Supervise and mentor a team of social workers, providing guidance, training, and performance evaluations.
- Conduct outreach activities to engage youth and families in need of services.
- Collaborate with schools, healthcare providers, and other community organizations to coordinate care and resources.
- Facilitate group therapy sessions and psychoeducational workshops for youth and parents.
- Maintain accurate and confidential client records in accordance with ethical and legal standards.
- Advocate for clients' rights and access to community resources and services.
- Participate in case conferences and interagency meetings to discuss complex cases and develop collaborative solutions.
- Contribute to the development and evaluation of program policies and procedures.
- Stay current with relevant legislation, policies, and best practices in social work and child welfare.
- Respond to emergency situations and provide immediate support as needed.
- Master's degree in Social Work (MSW) or a related field.
- Valid professional social work license or equivalent certification.
- Minimum of 6 years of progressive experience in social work, with at least 2 years in a supervisory or leadership role.
- Proven expertise in working with children, adolescents, and families, including those facing challenging circumstances.
- Strong knowledge of child development, mental health issues, and trauma-informed care.
- Excellent assessment, counseling, and crisis intervention skills.
- Demonstrated leadership and team management abilities.
- Proficiency in case management software and electronic health records.
- Strong advocacy and interagency collaboration skills.
- Excellent communication, interpersonal, and organizational skills.
- Fluency in Arabic and English is highly desirable.
Remote Case Manager - Community Support Services
Posted 14 days ago
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Job Description
Responsibilities:
- Conduct comprehensive client needs assessments to identify support requirements and develop individualized service plans.
- Connect clients with appropriate community resources, including housing assistance, employment services, healthcare, and educational programs.
- Provide ongoing emotional support, guidance, and advocacy to clients throughout their service journey.
- Monitor client progress and regularly reassess needs, adjusting service plans as necessary.
- Maintain accurate and confidential client records, documenting all interactions and progress.
- Collaborate with other service providers, government agencies, and community organizations to coordinate care.
- Respond to client inquiries and concerns in a timely and professional manner.
- Facilitate client access to necessary services and ensure follow-up to confirm successful linkage.
- Educate clients on available resources and empower them to advocate for themselves.
- Adhere to ethical guidelines and confidentiality standards in all aspects of work.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, or a related human services field.
- Minimum of 3 years of experience in case management or a related role within community and social services.
- Strong knowledge of local social services, community resources, and support systems.
- Excellent assessment, counseling, and crisis intervention skills.
- Proficiency in case management software and electronic health records (EHR) systems.
- Exceptional interpersonal and communication skills, with the ability to build rapport and trust with diverse populations.
- Strong organizational and time management skills, with the ability to manage a caseload remotely.
- Demonstrated ability to work independently and collaboratively as part of a remote team.
- Commitment to social justice, advocacy, and client empowerment.
- Understanding of confidentiality and ethical practice in social services.