476 Technical Support jobs in Bahrain
General Technician - Wyndham Grand Manama - Bahrain
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Job Summary
The General Technician is responsible for performing skilled repairs to the building and equipment and to maintain the best possible condition at all times with the least amount of inconvenience to guests and employees.
Education & Experience
- High School diploma or equivalent and/or experience in a hotel or a related field required.
- At least three years progressive experience in a hotel or related field preferred.
- Trade school and/or College course work in related field helpful.
- Previous supervisory skills preferred.
Physical Requirements
- Flexible and long hours sometimes required.
- Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
General Requirements
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
Fundamental Requirements
- Make repairs to hotel air conditioning system: change filters, clean coils, replace motors.
- Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.).
- Take required readings on equipment.
- Test cooling tower and record readings.
- Replace and program televisions as needed.
- Replace light switches, receptacles, light bulbs and fixtures.
- Perform furniture repair.
- Replace and repair pumps.
- Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc).
- Understand and be able to read blueprints and wiring diagrams.
- Trace and repair all types of water lines.
- Troubleshoot and repair kitchen equipment.
- Maintain repair and preventive maintenance records.
- Perform and maintain work to local, state and Federal codes.
- Test, clean and repair swimming pools and spas.
- Paint designated areas.
- Repair and finish sheet rock.
- Repair all types of wall coverings.
- Repair and program hotel electronic lock system.
- Assist in supervising other engineering staff members.
- Assist in scheduling preventive maintenance tasks.
**COMPANY OVERVIEW**:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.
Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.
We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.
Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Reso
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Technical Support Specialist
Posted 4 days ago
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About Moyasar:
At Moyasar Financial Company, we build innovative and reliable payment solutions that empower businesses to grow and operate efficiently. As a fast-growing fintech company, we are looking for a Technical Support Specialist to join our team and play a vital role in supporting merchants during integration and resolving technical challenges quickly and efficiently.
Role Overview:
As a Technical Support Specialist, you will support our merchants during the integration process, troubleshoot technical issues, and provide expert-level assistance. This is a hands-on, technical role ideal for someone who is proactive, fast at problem-solving, and eager to learn.
Key Responsibilities:
- Provide technical support to merchants during the onboarding and integration stages.
- Troubleshoot and resolve API, SDK, or platform-related issues.
- Communicate technical concepts clearly to non-technical users.
- Collaborate with the engineering team to escalate and resolve complex issues.
- Continuously learn and adapt to new technologies and tools.
- Ensure timely and high-quality responses to support tickets and inquiries.
Requirements:
- Bachelor degree majoring, IT, IS, MIS, and related.
- 1–2 years of experience in a technical support or developer support role
- Proficiency in multiple programming languages
- Strong problem-solving skills and ability to work under pressure
- Quick learner with a passion for technology and customer success
- Excellent communication skills in both English and Arabic
- Experience in fintech or financial services is preferred
Technical Support Technician
Posted 9 days ago
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We are seeking two experienced Technical Support Technicians to provide comprehensive IT support services for a prominent educational institution in Bahrain. The role will involve on-site technical support for faculty, staff, and student facilities, ensuring all devices and IT infrastructure are fully operational and secure. This position requires skilled problem-solvers with a proactive approach to troubleshooting, maintenance, and support.
Key Responsibilities:
- Diagnose and resolve issues with PCs, printers, projectors, smart screens, and other user devices across the institution.
- Install, update, and configure software, drivers, and operating systems on all devices, including student labs, ensuring compatibility with institutional applications.
- Assist with setup and troubleshooting for network connectivity on devices used by staff and students, ensuring seamless access across campus.
- Perform regular maintenance on PCs, printers, projectors, and other IT equipment, prioritizing equipment in classrooms and labs.
- Install antivirus software, perform system updates, and educate users on secure practices for device protection.
- Set up and maintain technical equipment for lectures, presentations, and events to ensure smooth operation.
- Track and manage IT assets, including maintenance logs, repairs, and replacements for university equipment.
- Maintain detailed records of support activities, solutions, and recommendations for infrastructure improvements.
Qualifications:
- Minimum of a diploma in Information Technology or a related field.
- 3 to 5 years of experience in IT technical support or a similar role, with a strong background in troubleshooting hardware and software issues.
- Certifications such as A+, Network+, or ITIL are highly advantageous and will contribute positively to the selection process.
Technical Skills:
- Proficiency with IT infrastructure, including PCs, printers, projectors, and smart screens.
- Strong understanding of network setup and device connectivity troubleshooting.
Soft Skills:
- Excellent communication skills, with the ability to explain technical information clearly to non-technical users.
- Strong problem-solving abilities and a proactive approach to addressing technical issues.
- Ability to work both independently and within a team environment.
Additional Requirements:
- This is a fully on-site role; remote work is not permitted.
- Applicants should currently reside in Bahrain, as this is an immediate requirement.
Technical Support Specialist
Posted today
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Technical Support Specialist
Posted today
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Technical Support Specialist
Posted today
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Technical Support Specialist
Posted today
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The ideal candidate will have a strong understanding of computer systems, software applications, and common technical issues. Proven experience in a technical support or customer service role is essential. Excellent problem-solving skills, patience, and strong communication abilities, both written and verbal, are required to effectively assist users of varying technical expertise. Familiarity with ticketing systems and remote support tools is highly desirable. You should be adept at multitasking and managing your workload efficiently in a fast-paced, remote environment. A proactive approach to learning about new technologies and product updates is also important. Our client is committed to providing excellent customer support and values team members who are dedicated to helping others. This is a fantastic opportunity to join a growing company and develop your skills in a supportive and collaborative remote setting. Your dedication to resolving issues will directly contribute to customer satisfaction and retention. Apply now to become a vital part of our client's support team.
Technical Support Specialist
Posted today
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Technical Support Lead
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Technical Support Specialist
Posted today
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Responsibilities:
- Provide first-level technical support for hardware, software, and network issues via phone, email, and ticketing system.
- Troubleshoot and resolve technical problems for end-users, escalating complex issues to higher-level support teams when necessary.
- Install, configure, and maintain computer hardware, software, operating systems, and peripherals.
- Respond to user requests for technical assistance in a timely and professional manner.
- Document all technical issues and their resolutions in the knowledge base.
- Assist in the creation and maintenance of IT documentation, user guides, and FAQs.
- Perform routine system checks and maintenance tasks.
- Conduct user training sessions on basic IT procedures and software usage.
- Manage user accounts and permissions within various IT systems.
- Collaborate with IT team members to identify recurring technical problems and suggest solutions.
- Stay up-to-date with the latest technology trends and troubleshooting techniques.
- Ensure compliance with IT security policies and procedures.
- Contribute to the improvement of support processes and tools.
- Manage IT assets and maintain inventory records.
- Provide support for remote users and VPN connections.
Qualifications:
- Proven experience in a technical support or helpdesk role.
- Strong knowledge of computer hardware, operating systems (Windows, macOS), and common software applications.
- Familiarity with network protocols and troubleshooting.
- Experience with ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools.
- Excellent problem-solving and diagnostic skills.
- Exceptional customer service and communication skills, with the ability to explain technical concepts to non-technical users.
- Ability to work independently and as part of a collaborative team.
- Associate's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Relevant certifications (e.g., CompTIA A+, Network+) are a plus.
- Flexibility to work rotating shifts, including some evenings and weekends, as part of the hybrid schedule.
- Must be legally authorized to work in Bahrain.
This hybrid role offers a great opportunity to advance your career in IT support within a growing organization located in **Busaiteen, Muharraq, BH**.
Technical Support Engineer
Posted today
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- Providing expert technical support to customers via phone, email, and remote access tools.
- Diagnosing and resolving complex hardware, software, and network issues.
- Escalating unresolved issues to the appropriate engineering or development teams.
- Documenting technical solutions, troubleshooting steps, and customer interactions in the ticketing system.
- Contributing to the development and maintenance of the technical knowledge base and FAQs.
- Identifying trends in customer issues and providing feedback to product development teams.
- Conducting remote diagnostics and providing step-by-step guidance to customers.
- Performing occasional on-site support or troubleshooting at client locations when necessary.
- Ensuring timely and effective resolution of all support requests.
- Maintaining a high level of customer satisfaction and building strong client relationships.
- Bachelor's degree in Computer Science, IT, or a related technical field.
- Minimum of 3 years of experience in technical support or a similar role.
- Proven expertise in troubleshooting and resolving complex technical issues.
- Strong understanding of operating systems, network protocols, and hardware.
- Excellent analytical and problem-solving skills.
- Superior communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Experience with remote support tools and ticketing systems.
- Ability to work independently and manage time effectively in a hybrid setup.
- Certifications like CompTIA A+, Network+, or CCNA are a plus.
- Customer-centric approach with a commitment to service excellence.