476 Technical Support jobs in Bahrain

General Technician - Wyndham Grand Manama - Bahrain

Manama, Capital Wyndham Hotels

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Job Description

Wyndham Grand is now seeking a General Technician - Wyndham Grand Manama - Bahrain to join our team at Wyndham Grand Manama in Manama, Manama.

Job Summary

The General Technician is responsible for performing skilled repairs to the building and equipment and to maintain the best possible condition at all times with the least amount of inconvenience to guests and employees.

Education & Experience
- High School diploma or equivalent and/or experience in a hotel or a related field required.
- At least three years progressive experience in a hotel or related field preferred.
- Trade school and/or College course work in related field helpful.
- Previous supervisory skills preferred.

Physical Requirements
- Flexible and long hours sometimes required.
- Heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently and/or in excess of 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.

General Requirements
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.

Fundamental Requirements
- Make repairs to hotel air conditioning system: change filters, clean coils, replace motors.
- Perform preventive maintenance on all equipment (i.e. boilers, chillers, HVAC-Heating Ventilation and Air Conditioning, electrical, etc.).
- Take required readings on equipment.
- Test cooling tower and record readings.
- Replace and program televisions as needed.
- Replace light switches, receptacles, light bulbs and fixtures.
- Perform furniture repair.
- Replace and repair pumps.
- Perform plumbing repairs (i.e. clogged drains, copper pipe, change washers, change handles, drain fittings, etc).
- Understand and be able to read blueprints and wiring diagrams.
- Trace and repair all types of water lines.
- Troubleshoot and repair kitchen equipment.
- Maintain repair and preventive maintenance records.
- Perform and maintain work to local, state and Federal codes.
- Test, clean and repair swimming pools and spas.
- Paint designated areas.
- Repair and finish sheet rock.
- Repair all types of wall coverings.
- Repair and program hotel electronic lock system.
- Assist in supervising other engineering staff members.
- Assist in scheduling preventive maintenance tasks.

**COMPANY OVERVIEW**:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Reso
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Technical Support Specialist

Manama, Capital Moyasar Ltd

Posted 4 days ago

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Job Description

About Moyasar:

At Moyasar Financial Company, we build innovative and reliable payment solutions that empower businesses to grow and operate efficiently. As a fast-growing fintech company, we are looking for a Technical Support Specialist to join our team and play a vital role in supporting merchants during integration and resolving technical challenges quickly and efficiently.

Role Overview:

As a Technical Support Specialist, you will support our merchants during the integration process, troubleshoot technical issues, and provide expert-level assistance. This is a hands-on, technical role ideal for someone who is proactive, fast at problem-solving, and eager to learn.

Key Responsibilities:

  • Provide technical support to merchants during the onboarding and integration stages.
  • Troubleshoot and resolve API, SDK, or platform-related issues.
  • Communicate technical concepts clearly to non-technical users.
  • Collaborate with the engineering team to escalate and resolve complex issues.
  • Continuously learn and adapt to new technologies and tools.
  • Ensure timely and high-quality responses to support tickets and inquiries.

Requirements:

  • Bachelor degree majoring, IT, IS, MIS, and related.
  • 1–2 years of experience in a technical support or developer support role
  • Proficiency in multiple programming languages
  • Strong problem-solving skills and ability to work under pressure
  • Quick learner with a passion for technology and customer success
  • Excellent communication skills in both English and Arabic
  • Experience in fintech or financial services is preferred
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Technical Support Technician

Manama, Capital Gulf Future Business - GFB

Posted 9 days ago

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Job Description

We are seeking two experienced Technical Support Technicians to provide comprehensive IT support services for a prominent educational institution in Bahrain. The role will involve on-site technical support for faculty, staff, and student facilities, ensuring all devices and IT infrastructure are fully operational and secure. This position requires skilled problem-solvers with a proactive approach to troubleshooting, maintenance, and support.

Key Responsibilities:

  • Diagnose and resolve issues with PCs, printers, projectors, smart screens, and other user devices across the institution.
  • Install, update, and configure software, drivers, and operating systems on all devices, including student labs, ensuring compatibility with institutional applications.
  • Assist with setup and troubleshooting for network connectivity on devices used by staff and students, ensuring seamless access across campus.
  • Perform regular maintenance on PCs, printers, projectors, and other IT equipment, prioritizing equipment in classrooms and labs.
  • Install antivirus software, perform system updates, and educate users on secure practices for device protection.
  • Set up and maintain technical equipment for lectures, presentations, and events to ensure smooth operation.
  • Track and manage IT assets, including maintenance logs, repairs, and replacements for university equipment.
  • Maintain detailed records of support activities, solutions, and recommendations for infrastructure improvements.

Qualifications:

  • Minimum of a diploma in Information Technology or a related field.
  • 3 to 5 years of experience in IT technical support or a similar role, with a strong background in troubleshooting hardware and software issues.
  • Certifications such as A+, Network+, or ITIL are highly advantageous and will contribute positively to the selection process.

Technical Skills:

  • Proficiency with IT infrastructure, including PCs, printers, projectors, and smart screens.
  • Strong understanding of network setup and device connectivity troubleshooting.

Soft Skills:

  • Excellent communication skills, with the ability to explain technical information clearly to non-technical users.
  • Strong problem-solving abilities and a proactive approach to addressing technical issues.
  • Ability to work both independently and within a team environment.
Job Specification

Additional Requirements:

  • This is a fully on-site role; remote work is not permitted.
  • Applicants should currently reside in Bahrain, as this is an immediate requirement.
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Technical Support Specialist

20445 Tubli, Central BHD50000 Annually WhatJobs

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Job Description

full-time
Our client is looking for a dedicated and knowledgeable Technical Support Specialist to provide exceptional assistance to their customers. This is a fully remote position, allowing you to work from home and support a global user base. You will be responsible for troubleshooting and resolving technical issues related to software applications, hardware, and network connectivity via phone, email, and chat. Your duties will include diagnosing problems, guiding users through step-by-step solutions, escalating complex issues to higher-level support or engineering teams, documenting support interactions, and contributing to the knowledge base. The ideal candidate will possess excellent communication and problem-solving skills, a strong understanding of common operating systems and software, and the ability to explain technical concepts clearly and concisely to non-technical users. Patience, empathy, and a customer-centric approach are essential for this role. Experience with CRM systems and remote support tools is highly advantageous. We are seeking individuals who are proactive, eager to learn, and committed to providing a high level of customer satisfaction in a remote, fast-paced environment. This is a great opportunity to leverage your technical expertise and customer service skills to make a real impact.
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Technical Support Specialist

2001 Tubli, Central BHD45000 Annually WhatJobs

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full-time
Our client, a rapidly expanding software solutions provider, is looking for a dedicated and customer-focused Technical Support Specialist to join our entirely remote support team. In this vital role, you will be the first point of contact for our diverse client base, providing timely and effective technical assistance for our suite of software products. Your responsibilities will include diagnosing and resolving hardware and software issues, guiding users through troubleshooting steps, and escalating complex problems to higher-level support or development teams. You will manage support tickets through our CRM system, ensuring accurate documentation and prompt resolution. A key aspect of this role is maintaining a high level of customer satisfaction through clear, concise communication and a patient, problem-solving approach. The ideal candidate will have a strong technical aptitude, excellent communication skills, and a genuine desire to help others. Prior experience in a customer service or technical support role is highly desirable. Proficiency with various operating systems (Windows, macOS) and common software applications is required. Familiarity with cloud-based applications and basic networking concepts is a plus. We are looking for individuals who are highly organized, self-motivated, and thrive in a remote work environment, demonstrating a commitment to delivering exceptional support. If you are a tech-savvy problem-solver eager to contribute to a growing company and excel in a remote setting, we encourage you to apply.
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Technical Support Specialist

25502 Busaiteen, Muharraq BHD40000 Annually WhatJobs

Posted today

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full-time
Our client is looking for a highly skilled and customer-focused Technical Support Specialist to provide exceptional remote assistance to their user base. This fully remote position is ideal for individuals who are passionate about technology and thrive on solving technical problems. You will be the primary point of contact for users experiencing software or hardware issues, providing timely and effective solutions through various communication channels, including phone, email, and live chat. Your responsibilities will include diagnosing and troubleshooting technical problems, guiding users through step-by-step solutions, escalating complex issues to higher-level support when necessary, and documenting all support interactions and resolutions in a knowledge base. The ideal candidate possesses excellent communication and active listening skills, with the ability to explain technical concepts clearly and patiently to users of varying technical expertise. You must be proficient in common operating systems (Windows, macOS) and have a strong understanding of networking principles, software installation, and hardware troubleshooting. Prior experience in a customer service or technical support role is required, preferably in a remote setting. Familiarity with ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools is essential. This role demands strong analytical and problem-solving abilities, a positive attitude, and a commitment to delivering outstanding customer service. You should be a self-starter, capable of managing your workload effectively and working independently within a remote team structure. If you are a tech-savvy problem-solver looking for a rewarding remote career opportunity to help users and contribute to a dynamic company, we encourage you to apply. This position based in Busaiteen offers a great chance to utilize your technical skills and enhance customer satisfaction.
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Technical Support Specialist

203 Northern, Northern BHD45000 Annually WhatJobs

Posted today

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full-time
Our client is looking for a skilled and customer-focused Technical Support Specialist to provide exceptional assistance to users, operating entirely remotely. This role is crucial for troubleshooting technical issues, resolving customer queries, and ensuring a positive user experience with our client's products and services. You will be responsible for responding to support requests via various channels, including phone, email, and chat, diagnosing hardware and software problems, and guiding users through step-by-step solutions. Key duties include documenting support activities, escalating complex issues to higher-level support teams when necessary, and contributing to the development of support documentation and knowledge bases.

The ideal candidate will have a strong understanding of computer systems, software applications, and common technical issues. Proven experience in a technical support or customer service role is essential. Excellent problem-solving skills, patience, and strong communication abilities, both written and verbal, are required to effectively assist users of varying technical expertise. Familiarity with ticketing systems and remote support tools is highly desirable. You should be adept at multitasking and managing your workload efficiently in a fast-paced, remote environment. A proactive approach to learning about new technologies and product updates is also important. Our client is committed to providing excellent customer support and values team members who are dedicated to helping others. This is a fantastic opportunity to join a growing company and develop your skills in a supportive and collaborative remote setting. Your dedication to resolving issues will directly contribute to customer satisfaction and retention. Apply now to become a vital part of our client's support team.
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Technical Support Specialist

99003 Saar, Northern BHD60000 Annually WhatJobs

Posted today

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full-time
Our client is seeking a highly skilled and customer-oriented Technical Support Specialist to join their dynamic team. This fully remote role is crucial for providing exceptional technical assistance to users, resolving hardware and software issues efficiently, and ensuring a positive customer experience. You will be responsible for responding to support requests via phone, email, and chat, diagnosing and troubleshooting technical problems, guiding users through step-by-step solutions, and escalating complex issues to higher-level support when necessary. Key responsibilities include maintaining detailed records of support interactions, documenting common issues and solutions, and contributing to the knowledge base. The ideal candidate will possess a strong understanding of computer hardware, software, operating systems (Windows, macOS, Linux), and networking concepts. Proven experience in a technical support or helpdesk role, with at least 2 years of relevant experience, is required. Excellent communication, active listening, and problem-solving skills are essential. You should be patient, empathetic, and able to explain technical information clearly to non-technical users. Familiarity with remote support tools and ticketing systems (e.g., Zendesk, ServiceNow) is a significant advantage. If you are passionate about technology and dedicated to providing outstanding customer service, this remote opportunity in **Saar, Northern, BH** offers a challenging and rewarding environment to grow your career. Join our client and become a vital part of their commitment to customer satisfaction.
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Technical Support Lead

404 Hamala, Northern BHD70000 Annually WhatJobs

Posted today

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full-time
Our client is seeking a seasoned and proactive Technical Support Lead to manage their customer service and helpdesk operations, supporting the team in **Sanad, Capital, BH**. This leadership role involves overseeing a team of technical support professionals, ensuring the delivery of timely and effective solutions to customer issues. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a proven ability to lead and motivate a team. Responsibilities include managing inbound support requests via phone, email, and chat, diagnosing and resolving complex technical problems, and escalating issues to higher tiers when necessary. You will be responsible for developing and implementing support processes and procedures to improve efficiency and customer satisfaction. The Technical Support Lead will also play a key role in training new team members, mentoring existing staff, and ensuring adherence to service level agreements. Performance monitoring, reporting on key support metrics, and identifying trends in customer issues to drive product improvements are also essential duties. This role offers a hybrid work arrangement, requiring consistent in-office presence for team management and collaboration, with flexibility for remote work. A Bachelor's degree in Computer Science, IT, or a related field, along with a minimum of 4 years of experience in technical support, with at least 2 years in a supervisory or leadership capacity, is required. Strong knowledge of operating systems, software applications, and troubleshooting methodologies is essential. Excellent communication, interpersonal, and customer service skills are paramount. If you are passionate about technology, customer satisfaction, and leading a high-performing support team, this is an exceptional opportunity.
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Technical Support Specialist

00973 Busaiteen, Muharraq BHD50000 Annually WhatJobs

Posted today

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full-time
Our client is seeking a skilled and customer-focused Technical Support Specialist to join their IT department in **Busaiteen, Muharraq, BH**. This role is essential for providing timely and effective technical assistance to internal users and external customers, ensuring the seamless operation of IT systems.

Responsibilities:
  • Provide first-level technical support for hardware, software, and network issues via phone, email, and ticketing system.
  • Troubleshoot and resolve technical problems for end-users, escalating complex issues to higher-level support teams when necessary.
  • Install, configure, and maintain computer hardware, software, operating systems, and peripherals.
  • Respond to user requests for technical assistance in a timely and professional manner.
  • Document all technical issues and their resolutions in the knowledge base.
  • Assist in the creation and maintenance of IT documentation, user guides, and FAQs.
  • Perform routine system checks and maintenance tasks.
  • Conduct user training sessions on basic IT procedures and software usage.
  • Manage user accounts and permissions within various IT systems.
  • Collaborate with IT team members to identify recurring technical problems and suggest solutions.
  • Stay up-to-date with the latest technology trends and troubleshooting techniques.
  • Ensure compliance with IT security policies and procedures.
  • Contribute to the improvement of support processes and tools.
  • Manage IT assets and maintain inventory records.
  • Provide support for remote users and VPN connections.

Qualifications:
  • Proven experience in a technical support or helpdesk role.
  • Strong knowledge of computer hardware, operating systems (Windows, macOS), and common software applications.
  • Familiarity with network protocols and troubleshooting.
  • Experience with ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools.
  • Excellent problem-solving and diagnostic skills.
  • Exceptional customer service and communication skills, with the ability to explain technical concepts to non-technical users.
  • Ability to work independently and as part of a collaborative team.
  • Associate's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Relevant certifications (e.g., CompTIA A+, Network+) are a plus.
  • Flexibility to work rotating shifts, including some evenings and weekends, as part of the hybrid schedule.
  • Must be legally authorized to work in Bahrain.

This hybrid role offers a great opportunity to advance your career in IT support within a growing organization located in **Busaiteen, Muharraq, BH**.
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Technical Support Engineer

1073 Saar, Northern BHD60000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is seeking a skilled Technical Support Engineer to provide advanced technical assistance and troubleshooting for their client base. This hybrid role allows for remote support alongside occasional on-site client visits or team meetings. You will be responsible for diagnosing and resolving complex technical issues related to our products and services, ensuring customer satisfaction and minimal disruption. This involves responding to escalated support tickets, conducting in-depth analysis of technical problems, and providing clear, effective solutions. You will also contribute to the knowledge base by documenting solutions and creating technical guides. Collaboration with the development and product teams to identify and resolve recurring issues or bugs is essential. The ideal candidate possesses strong analytical and problem-solving skills, excellent communication abilities, and a passion for technology. Responsibilities include:
  • Providing expert technical support to customers via phone, email, and remote access tools.
  • Diagnosing and resolving complex hardware, software, and network issues.
  • Escalating unresolved issues to the appropriate engineering or development teams.
  • Documenting technical solutions, troubleshooting steps, and customer interactions in the ticketing system.
  • Contributing to the development and maintenance of the technical knowledge base and FAQs.
  • Identifying trends in customer issues and providing feedback to product development teams.
  • Conducting remote diagnostics and providing step-by-step guidance to customers.
  • Performing occasional on-site support or troubleshooting at client locations when necessary.
  • Ensuring timely and effective resolution of all support requests.
  • Maintaining a high level of customer satisfaction and building strong client relationships.
Qualifications:
  • Bachelor's degree in Computer Science, IT, or a related technical field.
  • Minimum of 3 years of experience in technical support or a similar role.
  • Proven expertise in troubleshooting and resolving complex technical issues.
  • Strong understanding of operating systems, network protocols, and hardware.
  • Excellent analytical and problem-solving skills.
  • Superior communication and interpersonal skills, with the ability to explain technical concepts clearly.
  • Experience with remote support tools and ticketing systems.
  • Ability to work independently and manage time effectively in a hybrid setup.
  • Certifications like CompTIA A+, Network+, or CCNA are a plus.
  • Customer-centric approach with a commitment to service excellence.
This hybrid role is located in **Saar, Northern, BH**.
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