558 Technology jobs in Al Muharraq
Head - Information Technology (Bede)
Posted 10 days ago
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Operation
Division
IT & Technical
Location
Closing Date
06-May-2025
About ZainZain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: Zain Overview
About the RoleThis role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"
Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain’s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.
With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all.
The Head of IT in Bede is responsible for leading the overall technology vision, strategy, and execution for a cutting-edge fintech application specializing in microfinance, cards, and digital payment solutions. This role includes overseeing development, infrastructure, security, and support functions while ensuring high platform availability, scalability, and regulatory compliance. The head will work closely with executive leadership to align technology with business goals and drive innovation in financial services.
What We Need From You- Education: Bachelor’s degree in IT, Computer Science, Fintech or any related field. Fintech related Masters preferred.
- Experience: 10-15+ years of experience in a similar role. Fintech Experience is highly preferred.
- Technical Skills:
- Technology Strategy & Leadership: Strong strategic thinking, leadership, and experience with emerging technologies like AI, blockchain, and data analytics.
- Cloud & Infrastructure Management: Expertise in cloud platforms (AWS, Azure, GCP), microservices, and ensuring high availability and scalability.
- Security & Compliance: Knowledge of PCI-DSS, ISO, cybersecurity frameworks, and financial regulations.
- DevOps & Agile Practices: Ability to drive agile methodologies and DevOps for efficient product development.
- Team & Vendor Management: Leadership in managing tech teams and vendor relationships, alongside budgeting and cost optimization.
- Innovation: Ability to integrate new payment technologies like open banking, digital wallets, and AI-driven risk models.
- Critical Thinking
- Customer Focus and Support
- Market Analysis and Knowledge
- Problem Analysis and Resolution
- Define and execute the technology roadmap to support business objectives and drive innovation in microfinance, card services, and digital payments.
- Establish and maintain a scalable, secure, and high-performance fintech platform, ensuring reliability, efficiency, and compliance with financial regulations.
- Drive digital transformation by leveraging emerging technologies such as AI, blockchain, and data analytics to enhance financial products.
- Ensure alignment between business, product, and technology teams, optimizing digital service delivery.
- Establish agile and DevOps best practices to accelerate product development and deployment cycles.
- Development & Infrastructure Management: Build and lead a high-performing technology team, including software engineers, infrastructure specialists, and security experts.
- Oversee the architecture, development, and deployment of fintech products, ensuring seamless integration of microfinance, payment, and card processing solutions.
- Ensure high platform availability (99.99% uptime), robust disaster recovery mechanisms, and high-load scalability to support transaction-heavy services.
- Champion the use of cloud-native architectures (AWS, Azure, GCP) and containerized microservices for operational resilience.
- Lead initiatives to automate processes, improve deployment efficiency, and enhance system observability.
- Security, Compliance & Risk Management: Implement and maintain bank-grade security standards, ensuring compliance with PCI-DSS, ISO, and financial regulations in fintech.
- Develop a cybersecurity framework to protect user data, prevent fraud, and mitigate risks related to payment transactions.
- Ensure regulatory compliance with central banks, financial authorities, and payment networks, working closely with legal and compliance teams.
- Oversee incident response management and security audits to continuously improve platform security posture.
- Support Functions & Operational Excellence: Establish 24/7 monitoring, support, and IT operations teams to ensure continuous service availability and rapid issue resolution.
- Implement ITSM (IT Service Management) best practices to enhance user support, system maintenance, and platform reliability.
- Oversee SLA (Service Level Agreements) and uptime commitments, ensuring seamless financial transactions for customers.
- Direct the deployment of customer support automation tools, including AI chatbots and self-service portals, to enhance the fintech experience.
- Explore and integrate new payment technologies, including open banking APIs, digital wallets, BNPL (Buy Now Pay Later), and blockchain-based solutions.
- Oversee the adoption of AI-driven risk assessment models to enhance credit scoring and fraud detection in microfinance.
- Evaluate the reduction of physical financial service centers by leveraging digital-first strategies and customer self-service platforms.
- Define budgeting and cost optimization strategies for technology investments and infrastructure expansion.
- Manage relationships with technology vendors, cloud service providers, and third-party payment processors.
- Optimize cost per transaction and per channel, ensuring efficiency in digital customer acquisition and service delivery.
- Service Delivery Enhancement & Technology Utilization: Evaluate and enhance service providers' SLAs, ensuring high-quality technical development and adherence to performance standards.
- Oversee IT setup processes to ensure seamless integration of new technologies and efficient deployment of systems.
- Continuously improve Network Operations Center (NOC) services to ensure real-time monitoring and rapid resolution of technical issues.
- Ensure application stability and efficiency by monitoring system performance and implementing effective solutions.
- Lead the planning and implementation of the Bede IT department setup, ensuring compliance with regional regulations and operational efficiency.
- Develop a roadmap for sprint development, optimizing resource utilization, timelines, and prioritization of tasks.
- Foster a fast, agile, and adaptive approach to technological adoption and system improvements.
- Address customer journey issues by collaborating with relevant teams to enhance user experiences and streamline processes.
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application, you would need the following document(s):
#J-18808-LjbffrDirector of Information Technology
Posted today
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**Duties and Responsibilities include**:
- Manage the university's information technology systems and infrastructure, including network, servers, hardware, software, and databases.
- Develop and implement IT policies and procedures to ensure compliance with university and industry standards and regulatory requirements.
- Ensure the security of the institution’s IT infrastructure.
- Ensure the security and integrity of university data, including sensitive and confidential information.
- Manage a team of IT professionals, providing leadership, direction, and support to achieve departmental goals and objectives.
- Collaborate with other departments within the university to identify and prioritize technology needs and develop plans to address those needs.
- Evaluate and recommend new technology solutions that align with the university's strategic goals.
- Manage the university's IT budget, including forecasting and reporting on expenditures.
- Provide technical support to faculty, staff, and students, including troubleshooting, maintenance, and training.
- Stay current with emerging trends and technologies in the field of information technology and make recommendations for their adoption as appropriate.
- Participate in university committees, working groups, and activities as required.
- Work flexible hours as per the requirements of the activities of AUBH.
- Perform other duties as reasonably required by management.
**Requirements**:
**Qualifications and Experience required**:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Graduate degree in a related field is desirable.
- Professional certification in a related field is desirable.
- Minimum of 5 years of experience in information technology management, preferably in an academic or higher education setting.
- Experience in developing/managing budgets and hiring, developing, supervising, and appraising personnel.
**Skills and Competencies required**:
- Strong communication and relationship building skills with peers, leadership, and external constituents, including the business community.
- Knowledge of industry best practices and emerging trends in information technology.
- Ability to work independently and responsibly while managing numerous projects simultaneously.
- Demonstrate leadership aligned with AUBH core values of integrity, engagement, excellence, and desire to make a difference.
Educational Technology Specialist
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Educational Technology Specialist
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You will also play a key role in training educators on how to leverage technology effectively in their classrooms, developing resources and workshops to foster digital literacy. Staying abreast of the latest trends and innovations in educational technology will be crucial for recommending and implementing cutting-edge solutions. Collaboration with IT departments, curriculum developers, and faculty is essential to ensure the strategic alignment of technology initiatives with educational goals. Strong project management skills are needed to manage the implementation of new technologies.
The ideal candidate will possess a Bachelor's degree in Information Technology, Education, or a related field, with at least 3 years of experience in an educational technology support or development role. Familiarity with various LMS platforms (e.g., Moodle, Canvas, Blackboard) and e-learning tools is essential. Excellent communication, problem-solving, and interpersonal skills are required to effectively assist a diverse user base. Experience in training or facilitating workshops is a strong asset. This is an excellent opportunity to contribute to the technological advancement of education in Hidd, Muharraq, BH . Our client is committed to fostering a collaborative and innovative work environment.
Educational Technology Specialist
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Education Technology Specialist
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Responsibilities:
- Implement, manage, and support educational technology tools and platforms.
- Provide technical assistance and training to faculty, staff, and students on ed-tech solutions.
- Evaluate and recommend new educational technologies for adoption.
- Manage and administer the institution's Learning Management System (LMS).
- Develop and maintain user guides, tutorials, and support documentation.
- Troubleshoot technical issues related to educational software and hardware.
- Collaborate with departments to integrate technology into curricula effectively.
- Stay current with trends and best practices in educational technology.
- Contribute to the development of technology integration strategies.
- Support the design and delivery of online and blended learning experiences.
- Bachelor's degree in Education, Information Technology, or a related field.
- 2+ years of experience in educational technology support or management.
- Familiarity with Learning Management Systems (e.g., Moodle, Canvas, Blackboard).
- Proficiency in educational software and digital learning tools.
- Strong understanding of pedagogical principles and technology integration.
- Excellent technical troubleshooting and problem-solving skills.
- Effective communication, presentation, and training abilities.
- Ability to work independently and manage projects remotely.
Educational Technology Specialist
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The ideal candidate will possess a strong understanding of instructional design principles and how technology can be leveraged to create engaging and effective learning environments. You will troubleshoot technical issues, manage software licenses, and ensure the smooth operation of educational technology infrastructure. Collaboration with faculty to design technology-enhanced courses and activities is a core component of this role. This position requires excellent communication and interpersonal skills, as well as a passion for leveraging technology to improve educational outcomes. Experience with multimedia content creation, data analytics for learning, and cybersecurity in an educational context will be highly regarded. Join us in shaping the future of education from Budaiya, Northern, BH .
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Educational Technology Specialist
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Key Responsibilities:
- Integrate educational technology to enhance teaching and learning.
- Provide training and support to educators on technology tools.
- Manage and maintain the learning management system (LMS).
- Evaluate and recommend new educational technologies.
- Develop digital resources and support materials.
- Troubleshoot technical issues related to educational software.
- Collaborate with faculty to design technology-enhanced lessons.
- Stay updated on trends in educational technology.
Join our team in Hidd, Muharraq, BH as an Educational Technology Specialist.
Educational Technology Specialist
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Educational Technology Specialist
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