Tourism Development Officer
Posted 15 days ago
Job Viewed
Job Description
Responsibilities:
- Research and identify new tourism development opportunities, attractions, and experiences that align with national tourism strategies.
- Develop and implement strategic plans for tourism growth, including product development, infrastructure enhancement, and marketing initiatives.
- Collaborate with local businesses, hospitality providers, cultural institutions, and community organizations to foster partnerships and develop integrated tourism products.
- Conduct feasibility studies and market research to assess the viability and potential impact of new tourism projects.
- Assist in the preparation of funding applications, proposals, and business cases for tourism development initiatives.
- Monitor global and regional tourism trends, competitive landscapes, and consumer preferences to inform strategic decisions.
- Organize and participate in tourism-related events, conferences, and trade shows to promote the destination and network with industry professionals.
- Liaise with relevant government ministries, municipalities, and regulatory bodies to ensure compliance and facilitate project approvals.
- Develop compelling promotional materials, content, and campaigns to showcase the region's tourism assets.
- Collect and analyze tourism data, providing regular reports on performance metrics and insights for future planning.
- Support the development of sustainable tourism practices that benefit local communities and preserve cultural and natural heritage.
- Identify and engage with potential investors and developers for tourism projects.
- Coordinate with marketing teams to ensure effective promotion of new tourism products.
- Represent the agency at various forums and events, advocating for tourism growth.
- Provide guidance and support to local tourism businesses on development and marketing strategies.
Qualifications:
- Bachelor's or Master's degree in Tourism Management, Hospitality Management, Urban Planning, Marketing, Business Administration, or a related field.
- Minimum of 4-6 years of experience in tourism development, destination marketing, hospitality management, or a related strategic role.
- Strong understanding of the tourism industry, market dynamics, and destination branding.
- Proven ability to develop and execute strategic plans, with a focus on project management and implementation.
- Excellent research, analytical, and problem-solving skills.
- Strong communication, presentation, and negotiation skills, with the ability to build rapport with diverse stakeholders.
- Proficiency in English and Arabic is essential for effective communication in the local context.
- Ability to work independently and collaboratively in a dynamic, fast-paced environment.
- Proficiency in Microsoft Office Suite (PowerPoint, Excel) and project management tools.
- Familiarity with local cultural heritage, attractions, and the economic landscape of Bahrain is highly desirable.
- A passion for tourism and a commitment to sustainable development.
- Valid driver's license for site visits and meetings.
Our client offers a unique opportunity to directly influence and shape the vibrant tourism landscape of Bahrain. If you are a visionary professional with a passion for tourism development, we encourage you to apply.
Hospitality & Tourism Manager
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee and manage all operational aspects of the resort/tourism destination, ensuring seamless service delivery across all departments (front office, F&B, housekeeping, events, leisure).
- Develop and implement strategies to enhance guest satisfaction, loyalty, and overall experience.
- Manage budgets, control costs, and optimize revenue generation through effective pricing and marketing strategies.
- Lead, mentor, and develop a diverse team of hospitality professionals, fostering a culture of excellence and guest-centric service.
- Ensure compliance with all health, safety, and hygiene regulations, as well as industry standards.
- Monitor market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
- Develop and implement marketing and promotional initiatives to attract new guests and retain existing ones.
- Handle guest complaints and resolve issues promptly and efficiently to maintain high service standards.
- Oversee facility maintenance, renovations, and upgrades to ensure a premium guest environment.
- Collaborate with tourism boards, travel agencies, and other stakeholders to promote the destination.
- Prepare detailed operational and financial reports for senior management.
- Organize and manage special events, conferences, and leisure activities to enhance the guest offering.
Qualifications:
- Bachelor's degree in Hospitality Management, Tourism Management, Business Administration, or a related field; Master's preferred.
- Minimum of 7 years of progressive experience in hospitality or tourism management, with at least 3 years in a senior leadership role.
- Proven track record of managing successful hotel or resort operations and achieving business targets.
- Strong understanding of all aspects of hospitality operations, including F&B, rooms, and events.
- Excellent leadership, team management, and interpersonal skills.
- Exceptional customer service orientation and problem-solving abilities.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Strong financial acumen and budget management experience.
- Ability to work flexible hours, including weekends and holidays, as required.
- Proficiency in English; Arabic language skills are a significant advantage.
- Knowledge of local tourism regulations and market dynamics.
Tourism Marketing Specialist
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Develop and execute comprehensive marketing strategies and campaigns to promote Bahrain as a tourist destination.
- Manage digital marketing initiatives, including social media content, email campaigns, SEO/SEM strategies, and website updates.
- Create engaging and persuasive marketing content (copy, visuals, videos) for various channels and target audiences.
- Conduct market research and analysis to identify target segments, emerging trends, and competitive landscapes in the tourism industry.
- Collaborate with local hotels, tour operators, airlines, and other tourism stakeholders to create joint marketing initiatives.
- Plan and coordinate participation in international tourism trade shows, exhibitions, and promotional events.
- Manage relationships with PR agencies, media partners, and influencers to secure positive media coverage and brand visibility.
- Monitor campaign performance, analyze data, and generate reports with actionable insights for optimization.
- Assist in budget management for marketing activities, ensuring cost-effective allocation of resources.
- Stay updated on global tourism trends, digital marketing innovations, and destination branding best practices.
- Develop promotional materials such as brochures, guides, and videos.
- Handle media inquiries and assist in crisis communication as needed.
- Represent the organization at industry events and networking functions.
Required Qualifications:
- Bachelor's degree in Marketing, Tourism Management, Communications, or a related field.
- Minimum of 3-5 years of experience in marketing, with a focus on tourism, hospitality, or destination marketing.
- Proven experience in digital marketing (social media, content marketing, SEO/SEM, email marketing).
- Strong understanding of branding principles and campaign management.
- Excellent written and verbal communication skills in English; Arabic proficiency is highly desirable.
- Creative thinker with strong analytical skills and the ability to translate data into actionable strategies.
- Proficiency in marketing analytics tools (e.g., Google Analytics, social media insights).
- Ability to work independently and collaboratively in a hybrid work environment.
- Strong project management and organizational skills.
- Experience with graphic design software (e.g., Canva, Adobe Creative Suite) is a plus.
- Willingness to travel for events and trade shows as required.
Shape Bahrain's Future:
Our client offers a unique and exciting opportunity to contribute to the growth and development of Bahrain's tourism sector. You will be part of a passionate team working to showcase the rich culture, heritage, and attractions of the Kingdom to the world. They provide a supportive environment, competitive compensation, and opportunities for significant professional impact and growth.
Hospitality & Tourism Manager
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee and manage the daily operations of all resort departments, ensuring seamless coordination and efficiency.
- Develop and implement strategies to enhance guest satisfaction, drive repeat business, and achieve financial targets.
- Lead, mentor, and motivate a diverse team of hospitality professionals, fostering a culture of excellence and teamwork.
- Monitor service quality, identify areas for improvement, and implement corrective actions as needed.
- Manage budgets, control expenses, and optimize revenue streams across all operational areas.
- Ensure compliance with all health, safety, hygiene, and local regulatory requirements.
- Handle guest feedback and complaints promptly and professionally, ensuring satisfactory resolutions.
- Develop and maintain strong relationships with vendors, suppliers, and local tourism partners.
- Implement innovative practices and technologies to improve operational efficiency and guest experience.
- Prepare regular performance reports for senior management, outlining key metrics, challenges, and successes.
- Oversee recruitment, training, and performance management of staff.
- Plan and coordinate special events, promotions, and activities to attract and retain guests.
- Monitor market trends and competitor activities to maintain a competitive edge.
Qualifications:
- Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a related field. Master’s degree is a plus.
- Minimum of 7 years of progressive experience in hospitality management, with at least 3 years in a managerial role within a luxury hotel or resort.
- Proven track record of success in managing diverse teams and achieving operational and financial targets.
- Extensive knowledge of hotel management systems, reservation software, and POS systems.
- Strong financial acumen, including budgeting, forecasting, and revenue management.
- Exceptional leadership, communication, and interpersonal skills.
- Customer-centric approach with a passion for delivering outstanding service.
- Ability to work under pressure, solve problems effectively, and make sound decisions.
- Fluency in English and Arabic is essential.
- Flexibility to work varied shifts, including weekends and holidays, as required by the nature of the business.
What Our Client Offers:
Our client offers an exciting leadership opportunity with a competitive salary, performance-based incentives, and comprehensive benefits. They are committed to fostering a rewarding work environment and provide opportunities for significant career growth within their expanding luxury portfolio. Join a group that defines excellence in hospitality and tourism.
Hospitality & Tourism Front Desk Agent
Posted 15 days ago
Job Viewed
Job Description
You will be responsible for managing guest check-ins and check-outs, handling reservations, addressing inquiries, and providing local recommendations. The ideal candidate possesses outstanding communication skills, a friendly demeanor, and the ability to multitask effectively while maintaining a high level of professionalism. Our client is committed to providing a luxurious and comfortable stay for their guests, and you will be a key contributor to this mission.
Key Responsibilities:
- Warmly greet guests upon arrival, process check-ins efficiently, and assign rooms.
- Handle guest check-outs, processing payments accurately and ensuring a smooth departure.
- Manage reservations, including making new bookings, modifying existing ones, and handling cancellations.
- Answer phone calls and emails promptly and professionally, addressing guest inquiries and concerns.
- Provide detailed information about hotel services, facilities, and local attractions.
- Resolve guest complaints and issues with empathy and efficiency, escalating to management when necessary.
- Maintain accurate guest records and ensure data privacy.
- Handle cash and credit card transactions, balancing daily accounts.
- Collaborate with other hotel departments (housekeeping, concierge, F&B) to ensure seamless guest services.
- Maintain a tidy and organized front desk area.
Qualifications:
- High school diploma or equivalent; a degree in Hospitality Management is a plus.
- 1+ years of experience in a front desk or customer service role, preferably in a hotel or hospitality setting.
- Exceptional customer service skills and a guest-centric approach.
- Excellent verbal and written communication skills in English; proficiency in Arabic is a significant advantage.
- Strong organizational skills and attention to detail.
- Ability to multitask and work efficiently under pressure.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Professional demeanor and appearance.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Problem-solving aptitude.
If you are a dedicated and personable individual looking to advance your career in the luxury hospitality sector, we invite you to apply. Our client offers a supportive work environment and opportunities for professional growth.
Be The First To Know
About the latest Tourism Jobs in Manama !