258 Sales Supervisor jobs in Bahrain
Sales Supervisor - Food Distributions
Posted 15 days ago
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Job Description
Our client is seeking a highly motivated and results-oriented Sales Supervisor to lead and manage the Sales Team, Van Sales and Merchandising team for the Food Distribution division in Bahrain.
About the Role:
In this dynamic role, candidate will oversee all aspects of the sales operations for assigned territories/channels.
Candidate will provide direct leadership and coaching to the team, ensuring they achieve their sales targets.
Candidate will play a key role in maximizing customer satisfaction and building strong relationships with contractors, retailers, and individual buyers.
Responsibilities :
- Lead and motivate a team of sales representatives, van sales personnel, and merchandisers.
- Develop and implement sales strategies and tactics to achieve assigned sales targets.
- Oversee day-to-day sales operations, including scheduling, route planning, and reporting.
- Manage customer relationships, identify new sales opportunities, and negotiate deals.
- Ensure compliance with company sales policies and procedures.
- Conduct regular performance reviews for team members and provide coaching and development opportunities.
- Analyse sales data and reports to identify trends and areas for improvement in the Food market.
- Manage inventory levels for van sales and merchandising activities, ensuring optimal product availability.
- Liaise with other departments (e.g., logistics, marketing) to ensure seamless operations for Food sales.
Qualifications:
- Bachelor's degree in business administration, Marketing, or a related field (preferred).
- Minimum of 3-5 years of experience in sales and distribution, preferably within the Food Distribution industry.
- Proven track record of exceeding sales targets and achieving business objectives.
- Strong leadership, coaching, and motivational skills.
- Knowledge of the Bahrain market for Food Distribution (a plus).
Sales Supervisor - Home Appliances & Building Materials
Posted 15 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and results-oriented Sales Supervisor to lead and manage the Sales Team, Van Sales and merchandising team for the Home Appliances and Building Materials division in Bahrain.
About the Role:
In this dynamic role, candidate will oversee all aspects of the sales operations for assigned territories/channels.
Candidate will provide direct leadership and coaching to the team, ensuring they achieve their sales targets and effectively promote extensive range of home appliances and building materials to customers.
Candidate will play a key role in maximizing customer satisfaction and building strong relationships with contractors, retailers, and individual buyers.
Responsibilities :
- Lead and motivate a team of sales representatives, van sales personnel, and merchandisers.
- Develop and implement sales strategies and tactics to achieve assigned sales targets for home appliances and building materials.
- Oversee day-to-day sales operations, including scheduling, route planning, and reporting.
- Manage customer relationships, identify new sales opportunities, and negotiate deals for appliances and building materials.
- Ensure compliance with company sales policies and procedures.
- Conduct regular performance reviews for team members and provide coaching and development opportunities.
- Analyse sales data and reports to identify trends and areas for improvement in the home appliance and building materials market.
- Manage inventory levels for van sales and merchandising activities, ensuring optimal product availability.
- Liaise with other departments (e.g., logistics, marketing) to ensure seamless operations for home appliance and building material sales.
Qualifications:
- Bachelor's degree in business administration, Marketing, or a related field (preferred).
- Minimum of 3-5 years of experience in sales and distribution, preferably within the home appliance or building materials industry.
- Proven track record of exceeding sales targets and achieving business objectives.
- Strong leadership, coaching, and motivational skills.
- Knowledge of the Bahrain market for home appliances and building materials (a plus).
female sales/operations supervisor
Posted today
Job Viewed
Job Description
We are an Events and flowers company.
We are hiring branch in-charge candidate to work in one of our branches in Bahrain and to perform the following responsibilities:
Work in our sales system and make reciepts, sales for shop stuff.
Coordinate to deliver the company orders in time and do the admin part.
Ensure the quality of work in shop and orders before leaving shop to the customers.
Ensure that our florists do the orders for customers in the right way and time without complains.
Furthermore, you should handle the corporate orders as well and follow up the work related to them and report to the GM.
Terms:
10 or 11 hours duty.
Health insurance provided by the company.
2 years contract.
Free Accommodation in a shared room with our female staff.
Must be transferred to our company visa.
1 day off weekly.
to apply send the CV to our email address.
Job Type: Contract
Contract length: 24 months
Application Question(s):
- Can you familiar with POS and delivery systems ?
Experience:
- Sales and operations: 4 years (Preferred)
Language:
- Fluent English (Preferred)
customer service
Posted today
Job Viewed
Job Description
Customer Service Responsibilities list:
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Requirements and skills
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school diploma
Job Type: Full-time
Pay: BD2, BD2, per month
Application Question(s):
- ARE YOU READY TO RELOCATE AND WORK IN BAHRAIN?
Education:
- Bachelor's (Required)
Experience:
- total work: 2 years (Required)
- Customer service: 1 year (Required)
Language:
- English (Required)
- Bangla (Required)
Customer Service Executive
Posted 24 days ago
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Job Description
Overview
Provide support to Total CX customers by effectively handling and resolving customer inquiries or complaints and ensuring customer satisfaction at the core of every decision and behaviour.
Responsibilities- Attend queries, requests or complaints related to Mobile/Fixed/ Inet/ Directory Query/ Telegram received through the various contact center channels
- Understand and investigate the queries, requests or complaints
- Liaise with relevant internal team/ departments to address customer query or complaint or forward the case to other relevant team/ department
- Provide accurate, valid and complete information or solution by using the right sources of information
- Make outbound campaign calls to the customers providing information about new products, offers, services etc. Take appropriate action to address customer requests, queries or complaints on outbound calls
- Inform Team Leader when a recurrent problem appears, to prevent further cases
- Maintain and update customer information in the database
- Meticulously follow the defined business process while attending to the clients’ queries, requests or complaints
- Follow communication scripts and protocols and ensure adherence to quality standards and guidelines
- Keep abreast of products and promotions to provide exceptional customer support
- Take ownership for attending the trainings as per the plan
- Take ownership for completing PMR process, employee engagement surveys in time
- Continuously share the knowledge and understanding of the telecom industry and business trends
Customer Service Representative
Posted 17 days ago
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Job Description
Job Summary:
The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships.
Key Responsibilities:
- Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.)
- Provide timely and accurate information to customers, addressing their needs and concerns effectively
- Troubleshoot and resolve customer issues in a professional and empathetic manner
- Identify opportunities to upsell or cross-sell relevant products and services
- Maintain detailed records of customer interactions and follow-up actions
- Provide feedback and insights to the management team on customer trends, pain points, and improvement areas
- Participate in training programs to continuously develop product knowledge and customer service skills
- Adhere to company policies, procedures, and quality standards in all customer interactions
- Collaborate with cross-functional teams (e.g., sales, marketing, operations) to enhance the overall customer experience
Required Skills and Qualifications:
- Bachelor's degree preferred
- 1-2 years of experience in a customer service or call center environment
- Strong communication and interpersonal skills, with the ability to adapt communication styles to different customer needs
- Excellent problem-solving and critical thinking abilities to handle complex customer inquiries
- Proficient in using customer relationship management (CRM) software and other relevant technology
- Demonstrated ability to work in a fast-paced, high-volume environment and maintain a positive attitude
- Flexibility to work in shifts, including weekends and holidays, as needed
- B2 English Level is a must
Bahraini nationals only
#J-18808-LjbffrCustomer Service Representative
Posted 27 days ago
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Job Description
Job Summary:
The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships.
- Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.)
- Provide timely and accurate information to customers, addressing their needs and concerns effectively
- Troubleshoot and resolve customer issues in a professional and empathetic manner
- Identify opportunities to upsell or cross-sell relevant products and services
- Maintain detailed records of customer interactions and follow-up actions
- Provide feedback and insights to the management team on customer trends, pain points, and improvement areas
- Participate in training programs to continuously develop product knowledge and customer service skills
- Adhere to company policies, procedures, and quality standards in all customer interactions
- Collaborate with cross-functional teams (e.g., sales, marketing, operations) to enhance the overall customer experience
- Bachelor's degree preferred
- 1-2 years of experience in a customer service or call center environment
- Strong communication and interpersonal skills, with the ability to adapt communication styles to different customer needs
- Excellent problem-solving and critical thinking abilities to handle complex customer inquiries
- Proficient in using customer relationship management (CRM) software and other relevant technology
- Demonstrated ability to work in a fast-paced, high-volume environment and maintain a positive attitude
- Flexibility to work in shifts, including weekends and holidays, as needed
- B2 English Level is a must
Bahraini nationals only
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Customer Service Representative
Posted 5 days ago
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Job Description
High school diploma or equivalent; additional education or certification in customer service is a plus. Previous experience in customer service or a related field preferred, but not required.
We are seeking a motivated and friendly individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and resolving inquiries efficiently.
Key Responsibilities:
- Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner.
- Provide accurate information about our products, services, and policies to assist customers with their needs.
- Handle and resolve customer complaints or issues effectively, aiming for first-contact resolution whenever possible.
- Process orders, returns, and exchanges accurately and in a timely manner.
- Keep detailed records of customer interactions and transactions using our CRM system.
- Collaborate with other team members and departments to ensure a seamless customer experience.
- Continuously strive to improve customer satisfaction by identifying areas for enhancement in processes or services.
Benefits and Working Conditions:
- Competitive salary commensurate with experience.
- Comprehensive benefits package including health insurance, retirement plans, and paid time off.
- Opportunities for career advancement and professional development.
- Supportive and collaborative work environment with a focus on employee well-being.
- Flexible scheduling options to accommodate work-life balance.
- Employee discounts on company products or services.
- Modern and comfortable office space equipped with the latest technology tools to support your work.
Join our team and be part of a company that values its employees and prioritizes customer satisfaction. Apply today to start your rewarding career as a Customer Service Representative!
Job Specification- Ability to remain calm and composed under pressure while maintaining a positive attitude.
- Proficiency in using computers and familiarity with CRM software.
- Strong problem-solving skills and attention to detail.
- Flexibility to work in a fast-paced environment and adapt to changing priorities.
Customer Service Representative
Posted 21 days ago
Job Viewed
Job Description
Job Summary:
The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships.
Key Responsibilities:
- Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.)
- Provide timely and accurate information to customers, addressing their needs and concerns effectively
- Troubleshoot and resolve customer issues in a professional and empathetic manner
- Identify opportunities to upsell or cross-sell relevant products and services
- Maintain detailed records of customer interactions and follow-up actions
- Provide feedback and insights to the management team on customer trends, pain points, and improvement areas
- Participate in training programs to continuously develop product knowledge and customer service skills
- Adhere to company policies, procedures, and quality standards in all customer interactions
- Collaborate with cross-functional teams (e.g., sales, marketing, operations) to enhance the overall customer experience
Required Skills and Qualifications:
- Bachelor's degree preferred
- 1-2 years of experience in a customer service or call center environment
- Strong communication and interpersonal skills, with the ability to adapt communication styles to different customer needs
- Excellent problem-solving and critical thinking abilities to handle complex customer inquiries
- Proficient in using customer relationship management (CRM) software and other relevant technology
- Demonstrated ability to work in a fast-paced, high-volume environment and maintain a positive attitude
- Flexibility to work in shifts, including weekends and holidays, as needed
- B2 English Level is a must
- Bahraini nationals only
Customer Service Coordinator
Posted today
Job Viewed
Job Description
· Good in computer skills
· Good English language
Good communication skills (oral & written)
Job Type: Full-time