152 Spa Manager jobs in Bahrain
Spa Manager
Posted 1 day ago
Job Viewed
Job Description
Spa Manager
Posted 3 days ago
Job Viewed
Job Description
Spa Manager
Posted today
Job Viewed
Job Description
Al Areen Palace and Spa by Accor features 78 luxuriously appointed pool villas, 10,000 sq meters of SPA with a unique Rain Forest and Ice igloo system. Awaken your senses by trying thoughtfully prepared savoury dishes from our fine dining restaurants. The resort is a perfect retreat which spans over 131,000 sq. meters with traditional Middle Eastern design and stylish contemporary flair.
**Job Description**:
The Spa Manager is responsible for the oversight of all spa operations. This includes leadership of spa teams, supporting the overall spa, pool and fitness operation, quality and guest experience as well as team motivation is a key component to managing and overseeing the daily operations. This position must ensure colleague satisfaction, guest satisfaction, financial success, health & safety and environmental stewardship.
Job responsibilities include, but are not limited to:
- Provide warm welcome and personalized service to all guests visiting the spa.
- Perform check in and check out of all spa guests. Handle payment transactions for treatment and retail products.
- Handle telephone reservations in line with service standards, using proper telephone etiquette.
- Ascertain guest satisfaction upon guest departure and ensure.
- Provide guest escorts to changing rooms, relaxation area and swimming pool.
- Complete all opening and closing duties professionally and accurately.
- Ensure spa reception area is kept clean and free of clutter, retail display is presented elegantly and appropriately replenished at all times.
- Ensure all payment transactions are accurate at the end of each shift, reporting any discrepancies to the immediate supervisor.
- Scheduling spa reservations and upsell treatments to maximize room and therapist utilization.
- Provide retail recommendations to guests tailored to their specific needs.
- Report accidents, injuries to management.
- Follow all company policies and procedures.
- Ensure uniform and appearance is tidy and professional, in line with grooming standards.
**Qualifications**:
- Bachelor's degree required, preferably in Tourism & Administration.
- At least 3 years’ experience in a similar position.
Additional Information
- ** Opportunity to join us in rebranding journey and be part of the first Raffles in Bahrain**:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Spa Manager
Posted today
Job Viewed
Job Description
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
- Empowers associates to provide excellent customer service.
- Solicits associate feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems or concerns.
- Ensures associates understand expectations and parameters.
- Strives to improve service performance.
- Brings issues to the attention of the department manager and Human Resources as necessary.
- Managing the day-to-day operations of the spa.
- Ensures all associates have the proper supplies, equipment and uniforms.
- Observes service behaviors of associates and provides feedback to individuals.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Participates in associate progressive discipline procedures.
- Participates in an on-going associate recognition program.
- Reviews comment cards and guest satisfaction results with associates.
- Supports a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.
- Supervises on-going training initiatives and conducts training when appropriate.
- Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team.
- Celebrates successes and publicly recognizes the contributions of team members.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Manages supplies and equipment inventories within budget.
- Maintains cleanliness of spa and related areas and equipment.
- Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals.
- Work with marketing for spa promotions to increase sales and awareness in the market
- Collaborate with other departments heads to come up with joint packages to sell services
- Maintain compliance documents in regards to audits and checks for spa regulations as per Bahrain Law
- Insure staff and guest safety by working with head of security to identify risks and preparing preventive measures
- Review the service menu on agreed intervals to ensure that the service and prices are competitive in the market
- Provide net legible payroll records in timely manner
**Salary**: From BD800.000 per month
Ability to commute/relocate:
- Manama: Reliably commute or planning to relocate before starting work (required)
Senior Spa Manager
Posted today
Job Viewed
Job Description
Senior Spa Manager
Posted 1 day ago
Job Viewed
Job Description
- Overseeing all daily operations of the spa, ensuring smooth and efficient service delivery.
- Leading, training, and motivating a team of spa therapists and reception staff.
- Developing and implementing spa service menus, treatment protocols, and pricing strategies.
- Managing inventory, ordering supplies, and controlling operational costs.
- Achieving and exceeding financial targets, including revenue generation and profitability.
- Ensuring the highest standards of guest service and satisfaction.
- Implementing and monitoring health, safety, and hygiene protocols.
- Managing staff schedules, performance evaluations, and ongoing professional development.
- Developing and executing marketing and promotional strategies to attract and retain clients.
- Maintaining relationships with suppliers and service providers.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in spa management, preferably in a luxury environment.
- Certification in Aesthetics, Massage Therapy, or a related wellness field is a plus.
- Proven experience in managing staff, operations, and financial performance of a spa.
- Strong knowledge of beauty treatments, wellness practices, and spa retail products.
- Excellent customer service, communication, and interpersonal skills.
- Proficiency in spa management software and POS systems.
- Strong leadership and team-building abilities.
- A passion for wellness and delivering exceptional guest experiences.
Senior Spa Manager
Posted 2 days ago
Job Viewed
Job Description
- Develop and implement strategic plans to enhance the spa's reputation, service offerings, and profitability.
- Oversee daily spa operations, ensuring seamless service delivery and adherence to quality standards.
- Manage and mentor the spa team, including therapists, receptionists, and support staff, fostering a positive and professional work environment.
- Recruit, train, and schedule spa personnel, ensuring adequate staffing levels and professional development.
- Develop and manage the spa's budget, including revenue forecasting, cost control, and P&L management.
- Curate and manage a comprehensive menu of spa treatments and services, staying abreast of industry trends.
- Ensure exceptional client experiences through attentive service, personalized recommendations, and problem resolution.
- Manage inventory of spa products and supplies, optimizing procurement and minimizing waste.
- Implement and enforce health, safety, and hygiene protocols to maintain a pristine and compliant facility.
- Collaborate with marketing teams to develop promotional strategies and attract new clientele.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in spa management or a senior role within the wellness/beauty industry.
- Proven track record of successful spa operations, including revenue generation and cost management.
- Strong understanding of various spa treatments, modalities, and beauty products.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to build and motivate a high-performing team.
- Experience with spa management software and booking systems.
- Passion for wellness, client satisfaction, and operational excellence.
- Ability to manage effectively from a remote location, supported by on-site leads.
Be The First To Know
About the latest Spa manager Jobs in Bahrain !
Senior Spa Manager
Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Oversee all daily spa operations, ensuring smooth and efficient service delivery.
- Manage and lead a team of spa therapists and front desk staff, fostering a positive work environment.
- Recruit, train, and conduct performance reviews for spa personnel.
- Develop and implement service protocols and treatment standards.
- Ensure exceptional customer service and client satisfaction.
- Manage spa inventory, ordering supplies, and maintaining vendor relationships.
- Develop and manage the spa's budget, controlling costs and driving profitability.
- Create and execute marketing and promotional strategies to attract and retain clients.
- Maintain the ambiance and cleanliness of the spa facility.
- Stay updated on industry trends, new treatments, and product innovations.
- Proven experience in spa management or a senior role within the beauty and wellness industry.
- Strong leadership, team management, and motivational skills.
- Excellent customer service and interpersonal communication abilities.
- Proficiency in spa management software and POS systems.
- Knowledge of various beauty and wellness treatments and product lines.
- Experience with budget management and financial reporting.
- Ability to handle challenging situations and resolve client complaints effectively.
- A passion for health, wellness, and creating a relaxing client experience.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
Senior Spa Manager
Posted 2 days ago
Job Viewed
Job Description
- Managing the day-to-day operations of the spa, ensuring smooth and efficient service delivery.
- Leading, motivating, and managing a team of spa therapists and support staff.
- Developing and implementing spa menus, treatment protocols, and pricing strategies.
- Overseeing inventory management of spa products, supplies, and linens.
- Implementing and enforcing hygiene and safety standards within the spa.
- Driving revenue growth through strategic marketing, promotions, and client retention initiatives.
- Managing the spa budget, controlling costs, and achieving financial targets.
- Ensuring exceptional guest experiences, handling guest inquiries and feedback professionally.
- Training and developing spa staff to maintain high levels of expertise and service.
- Staying abreast of industry trends and incorporating new treatments and wellness practices.
- Collaborating with other hotel departments to enhance the overall guest experience.
- Minimum of 5 years of experience in spa management or a senior supervisory role within the wellness industry.
- Certification or license in a relevant therapeutic field (e.g., Massage Therapy, Esthetics) is a plus.
- Proven experience in staff management, training, and performance evaluation.
- Strong knowledge of various spa treatments, wellness modalities, and beauty products.
- Excellent customer service, communication, and interpersonal skills.
- Experience with spa management software and POS systems.
- Proficiency in financial management, budgeting, and cost control.
- A passion for wellness and a commitment to providing exceptional guest experiences.
- Ability to work flexible hours, including weekends and public holidays.
Senior Spa Manager
Posted 3 days ago
Job Viewed