What Jobs are available for Spa Manager in Bahrain?

Company Description

Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.

The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.

Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.

The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.

Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.

Job Description

• Promotes and sells customized spa programs, and ensures effective communication amongst all departments within the hotel.
• Utilizes revenue management to maximize revenue generation based on data.
• Ensures Guest or Member satisfaction at all times by ensuring that safety and service are always the spa's priority.

Qualifications

• Minimum of five (5) years experience in spa management with comprehensive knowledge of Spa operations.
• Excellent customer service skills, guest-focused with a passion for standards excellence.
• Strong knowledge of Opera, Microsoft Office application and spa management.

Additional Information

Why work for Accor?

When you become one of our Heartists, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists program is the benefits program dedicated to Accor Heartists. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).

Company Description
Welcome to the award-winning five-star Mövenpick Hotel Bahrain, located adjacent to Bahrain International Airport, with a magnificent view of the sprawling lagoon and less than 10 minutes away from downtown city centre of Manama, the capital of Kingdom of Bahrain.

The hotel offers 97 luxury hotel rooms and 10 suites with state-of-art facilities and amenities. Our 5 star hotel went through a complete transformation; including restaurants and bars as well as rooms and suites.

Silk's restaurant is all day dining, offering international cuisine and theme nights. Gallery lounge is located in the high ceiling natural light glass lobby, serving French pastries, high tea and Swiss Mövenpick coffee and delights. While Xenia bar and lounge is offering exotic cocktails and bar food with live night entertainment daily. Mövenpick Hotel Bahrain is well known for its award-winning Friday Brunch.

The award-winning European Rimal spa, features 12 treatment rooms, including single treatment suites, one double female suite and two traditional Turkish hammam suites with their own steam rooms and heated wet tables. Rimal Spa is the only spa that offers non-surgical CACI Synergy machines in the Kingdom. All treatment rooms are designed to the highest standards and have private showers.

Mövenpick Hotel Bahrain is a place to experience world-class luxury hospitality, blended with Arabian tradition and a touch of Swiss that makes our guests feel at home in one of the most attractive and friendly destinations in the Gulf Region.

Job Description

• Promotes and sells customized spa programs, and ensures effective communication amongst all departments within the hotel.
• Utilizes revenue management to maximize revenue generation based on data.
• Ensures Guest or Member satisfaction at all times by ensuring that safety and service are always the spa's priority.

Qualifications

• Minimum of five (5) years experience in spa management with comprehensive knowledge of Spa operations.
• Excellent customer service skills, guest-focused with a passion for standards excellence.
• Strong knowledge of Opera, Microsoft Office application and spa management.

Additional Information

Why work for Accor?
When you become one of our Heartists, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists program is the benefits program dedicated to Accor Heartists. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).

Operational Management

• Oversee day-to-day operations of the spa to ensure efficiency and service excellence.
• Develop and implement spa policies, procedures, and service standards.
• Ensure compliance with health, safety, and hygiene regulations.
• Monitor inventory and manage procurement of spa products and supplies.

Staff Management

• Recruit, train, and supervise spa staff including therapists, receptionists, and attendants.
• Prepare staff schedules and manage work allocation to ensure smooth operation.
• Conduct regular performance evaluations and provide coaching for improvement.

Customer Service

• Ensure exceptional guest service and handle complaints promptly and professionally.
• Maintain high levels of guest satisfaction by monitoring feedback and implementing improvements.
• Create a welcoming and relaxing environment for all guests.

Financial & Revenue Management

• Prepare and manage the spa budget, ensuring cost control and profitability.
• Develop and implement marketing strategies and promotional packages to increase revenue.
• Track and analyze sales performance and report to management.

Training & Development

• Organize regular training sessions for staff on product knowledge, service techniques, and customer care.
• Stay updated on industry trends and introduce new treatments/services to attract clients.

Job Type: Full-time

• Oversee the day-to-day operations of the spa, ensuring a seamless and luxurious experience for all guests.
• Manage, train, and inspire a team of therapists, receptionists, and other spa personnel.
• Develop and implement innovative treatment protocols and service offerings that align with current industry trends and guest expectations.
• Manage inventory of spa products, supplies, and equipment, ensuring optimal stock levels and cost-effectiveness.
• Develop and manage the spa's budget, including revenue targets, expense control, and profitability.
• Implement and maintain rigorous standards for hygiene, safety, and cleanliness throughout the spa.
• Handle guest inquiries, feedback, and complaints promptly and professionally, resolving issues to ensure guest satisfaction.
• Develop and execute marketing strategies to attract new clients and retain existing ones, including special promotions and events.
• Build strong relationships with clients, providing personalized service and fostering loyalty.
• Collaborate with the hotel management team to ensure seamless integration of spa services with other hotel offerings.
• Stay updated on the latest trends in the beauty and wellness industry, recommending new treatments and products.
• Ensure all staff are compliant with company policies, procedures, and service standards.
• Manage appointment scheduling and optimize therapist utilization.

• Proven experience (minimum 5 years) as a Spa Manager or in a senior spa leadership role.
• Certification or degree in Cosmetology, Esthetics, or a related field.
• In-depth knowledge of various spa treatments, therapies, and beauty products.
• Exceptional leadership, team management, and motivational skills.
• Strong understanding of spa operations, budgeting, and financial management.
• Excellent customer service and interpersonal skills, with a talent for building rapport.
• Proficiency in spa management software and scheduling systems.
• A passion for the beauty and wellness industry and a commitment to guest satisfaction.
• Strong sales and marketing acumen.
• Ability to work flexible hours, including weekends and holidays.
• Professional appearance and demeanor.

• Oversee all aspects of spa operations to ensure high standards of service and client satisfaction.
• Manage and train a team of therapists and spa professionals.
• Develop and implement spa treatment menus and service protocols.
• Manage inventory of spa products and retail stock, ensuring optimal levels and sales performance.
• Develop and manage the spa budget, controlling expenses and driving revenue.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle client inquiries, feedback, and resolve any service-related issues.
• Promote spa services and products through marketing initiatives.
• Maintain accurate client records and treatment histories.
• Stay updated on industry trends and new wellness therapies.

• Relevant certification in Aesthetics, Massage Therapy, or a related field.
• Minimum of 5 years of experience in spa management or a supervisory role in the wellness industry.
• Proven leadership and team management skills.
• Excellent communication, interpersonal, and customer service skills.
• Knowledge of various beauty and wellness treatments and products.
• Experience with spa management software.
• Ability to manage operational aspects remotely and effectively.
• Strong organizational and time-management skills.
• Budget management and financial acumen.
• Passion for the beauty and wellness industry.

• Manage daily spa operations, ensuring a seamless and luxurious guest experience.
• Lead, train, and motivate spa therapists and front desk staff to deliver outstanding service.
• Develop and implement spa menus, treatment protocols, and service standards.
• Manage staff schedules, performance reviews, and ongoing professional development.
• Oversee inventory of spa products, ordering supplies, and managing vendor relationships.
• Implement and monitor marketing and promotional strategies to drive bookings and revenue.
• Manage the spa budget, track financial performance, and identify opportunities for cost savings and revenue growth.
• Ensure compliance with all health, safety, and hygiene regulations.
• Handle guest inquiries, feedback, and resolve any issues promptly and professionally.
• Maintain a tranquil and aesthetically pleasing spa environment.

• Proven experience in spa management or a similar leadership role in the hospitality or wellness industry.
• In-depth knowledge of various spa treatments, therapies, and product lines.
• Strong leadership, team management, and communication skills.
• Excellent customer service and problem-solving abilities.
• Proficiency in spa management software and general business operations.
• Knowledge of budgeting and financial management.
• A passion for wellness and holistic health.
• Relevant certifications or degrees in cosmetology, esthetics, or hospitality management are preferred.