359 Spa Manager jobs in Bahrain

About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world's most discerning travellers.

About Jumeirah Gulf of Bahrain
Located on the pristine beaches of Bahrain's West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort's five pools, and book treatments at Jumeirah's signature Talise Spa.

About the Job
An exciting opportunity has arisen for a
Spa Manager
to join
Jumeirah Gulf of Bahrain
The main duties and responsibilities of this role include:

• Manage daily spa operations, ensure facilities operate according to standards, shifts are arranged efficiently, and guest administration is accurate.

• Ensure the guest experience aligns with Jumeirah's luxury standards, overseeing safety measures, and maintaining guest confidentiality.

• Act as the primary contact for Dignitaries, VIP, and VVIP guests, coordinating their spa experience and ensuring exceptional hospitality.

• Handle guest interactions with professionalism, accommodating special requests, addressing concerns promptly, and ensuring guest satisfaction.

• Contribute strategies for enhancing spa, fitness, and membership offerings, develop professional and retail product programs, and actively promote membership sales.

• Manage spa staff schedules, complete payroll records, conduct training, coaching, and mentoring sessions, and ensure colleague files are updated.

About You
The ideal candidate for this position will have the following experience and qualifications:

• years of Spa management work experience, within luxury hospitality or luxury

• A Bachelor's Degree in Hospitality or any other relevant field

• Software competencies – Microsoft Office programs (Intermediate)

• Opera and Book 4 time (Intermediate)

• Leadership and team management skills

About the Benefits
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

·    Supportive and inclusive work environment

·    Access to Learning & Development programmes and clear career pathways

·    Opportunities for internal mobility within our global network

·    Colleague discounts on food, beverage, and hotel stays worldwide

·    Comprehensive healthcare and life insurance coverage

·    Paid annual leave entitlement

·    Incentive programmes aligned with leadership performance

·    Competitive tax-free salary paid in Bahraini Dinars (BHD)

• Overseeing all daily operations of the spa, ensuring a seamless and luxurious client experience.
• Managing, training, and motivating a team of spa therapists, estheticians, and reception staff.
• Developing and implementing spa service menus, treatment protocols, and pricing strategies.
• Ensuring adherence to the highest standards of hygiene, safety, and sanitation.
• Managing spa inventory, including ordering supplies, monitoring stock levels, and controlling costs.
• Developing and implementing marketing and promotional strategies to attract and retain clients.
• Handling client inquiries, complaints, and feedback with professionalism and efficiency.
• Achieving revenue targets and managing the spa's budget effectively.
• Conducting performance reviews and providing ongoing professional development opportunities for staff.
• Maintaining relationships with suppliers and service providers.
• Staying current with industry trends and introducing new treatments and services.
• Ensuring compliance with all relevant health and safety regulations.

• Proven experience as a Spa Manager or in a similar senior role within the beauty and wellness industry.
• A strong understanding of spa operations, treatments, and product knowledge.
• Excellent leadership, team management, and interpersonal skills.
• Exceptional customer service and client relationship management abilities.
• Proficiency in spa management software and point-of-sale (POS) systems.
• Strong financial acumen, including budgeting, inventory control, and P&L management.
• Excellent communication and problem-solving skills.
• A passion for wellness, beauty, and creating a relaxing atmosphere.
• Relevant certifications in esthetics, massage therapy, or spa management are a plus.
• Ability to work flexible hours, including weekends and holidays.

• Oversee day-to-day spa operations, including scheduling, client bookings, and staff management.
• Lead, train, and motivate a team of therapists and receptionists to provide outstanding service.
• Manage spa inventory, including ordering supplies and monitoring stock levels.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Ensure adherence to health, safety, and hygiene standards.
• Handle client inquiries, complaints, and feedback effectively and professionally.
• Manage the spa budget, track revenue, and control expenses.
• Develop and update service menus and pricing.
• Foster a positive and professional working environment.
• Maintain the ambiance and overall aesthetic of the spa to ensure a luxurious client experience.

• Proven experience in spa management or a similar leadership role in the hospitality/wellness industry.
• Extensive knowledge of spa treatments, products, and wellness trends.
• Strong leadership, communication, and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Experience in budget management and financial reporting.
• Proficiency in spa management software and MS Office Suite.
• A degree or certification in Hospitality Management, Business Administration, or a related field is preferred.
• Ability to work flexible hours, including weekends and evenings.
• A passion for the beauty and wellness industry.
• High standards of personal presentation and professionalism.

• Manage daily spa operations, ensuring smooth and efficient service delivery.
• Lead, train, and motivate spa staff to achieve high performance standards.
• Develop and implement operational policies and procedures.
• Manage staff schedules, ensuring adequate coverage at all times.
• Oversee client appointments and ensure a high level of customer satisfaction.
• Manage spa inventory, including product ordering and stock control.
• Develop and implement marketing strategies to attract new clients and retain existing ones.
• Monitor spa revenue and expenses, working towards profitability targets.
• Ensure compliance with health, safety, and hygiene regulations.
• Develop and update treatment menus and service offerings.
• Maintain a luxurious and tranquil ambiance within the spa.
• Handle client inquiries, complaints, and feedback effectively.
• Manage relationships with suppliers and vendors.

• Diploma or Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in spa management or a similar leadership role in the beauty and wellness industry.
• Proven experience in staff management, training, and customer service.
• Strong understanding of spa operations, treatments, and product knowledge.
• Excellent leadership, communication, and interpersonal skills.
• Knowledge of spa management software and POS systems.
• Experience with budgeting and financial management.
• Passion for the beauty and wellness industry.
• Ability to work flexible hours, including weekends and holidays.
• Strong organizational and multitasking abilities.

• Oversee daily spa operations, ensuring smooth and efficient service delivery.
• Manage and train spa therapists and front desk staff, fostering a positive and professional work environment.
• Develop and implement service protocols to ensure consistent quality and customer satisfaction.
• Manage spa inventory, including ordering supplies, managing stock levels, and controlling costs.
• Develop and execute marketing and promotional strategies to attract new clients and retain existing ones.
• Handle client inquiries, feedback, and complaints with professionalism and empathy.
• Ensure compliance with health, safety, and hygiene regulations.
• Manage appointment scheduling and optimize therapist utilization.
• Track key performance indicators (KPIs) and prepare regular reports on spa performance.
• Maintain relationships with suppliers and vendors.
• Continuously seek opportunities to enhance the spa's offerings and guest experience.

• Proven experience as a Spa Manager, Assistant Spa Manager, or in a similar leadership role within the beauty and wellness industry.
• In-depth knowledge of spa treatments, therapies, and products.
• Excellent customer service and interpersonal skills.
• Strong leadership, team management, and motivational abilities.
• Proficiency in spa management software and MS Office applications.
• Good understanding of marketing principles and sales strategies.
• Ability to manage budgets and control costs effectively.
• High school diploma required; certification in esthetics, massage therapy, or a related field is a plus.
• Passion for wellness and a commitment to providing outstanding service.