Explore rewarding service advisor positions that connect 325 Service Advisor jobs in Bahrain
Service Advisor
BHD104000 - BHD130878 Y
Ebrahim Khalil Kanoo B.S.C (c)
Posted today
Job Viewed
Job Description
We, at E.K.Kanoo, are looking for a Service Advisor. The ideal candidate is responsible for providing excellent customer service and acting as a liaison between customers and the automotive service department. They assist customers in scheduling vehicle repairs and maintenance, explain services and costs, and ensure customer satisfaction throughout the entire service process. The Service Advisor plays a crucial role in maintaining customer relationships and maximizing service department revenue.
Job Purpose, Duties & Responsibilities
- Responsible for achieving the monthly sales target
- Responsible for communicating with the clients to identify and record vehicle issues
- Responsible for promoting the products and services to the clients
- Ensure customer service excellence is maintained
- Responsible for following up on the jobs' orders with all concerned parties
- Collaborate with other service advisors and department staff to ensure smooth operations and a positive customer experience
- Handle customer inquiries, concerns, and complaints promptly and professionally, aiming for resolution and customer satisfaction.
- Communicate with technicians to provide them with necessary information and ensure repairs are completed as per customer expectations and within the promised timeframe.
- Ensure all quality standards, processes, procedures and policies are met at all times
- Provide all necessary progress reports on a regular and as required basis
- Responsible to follow and implement relevant requirements of Environment, Health, Safety & Quality manual
Required, Skills, Qualifications & Experience
- High school diploma or equivalent; additional vocational or technical training is a plus.
- Previous experience 2-3 years in automotive service or customer service roles is preferred.
- Strong communication and interpersonal skills to effectively interact with customers, technicians, and other team members.
- Excellent problem-solving and decision-making abilities.
- Knowledge of automotive systems, repairs, and maintenance procedures.
This advertiser has chosen not to accept applicants from your region.
0
Automotive Service Advisor
BH12 Southern, Southern
BHD2700 month + com
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking a customer-focused and knowledgeable Automotive Service Advisor to join their busy dealership in **Nuwaidrat, Southern, BH**. This role is crucial in bridging the gap between customers and the service technicians, ensuring exceptional customer satisfaction and efficient repair processes. The ideal candidate will possess strong communication and interpersonal skills, a keen understanding of automotive mechanics, and a commitment to providing outstanding service. Responsibilities include greeting customers, actively listening to their concerns, accurately diagnosing vehicle issues, explaining repair recommendations clearly and concisely, preparing service estimates, scheduling appointments, and managing customer expectations throughout the service process. You will also be responsible for upselling additional services and products, maintaining service records, and ensuring customer follow-up after repairs are completed.
A minimum of 3 years of experience as an Automotive Service Advisor is required, along with a solid understanding of automotive systems and repair procedures. Technical aptitude and the ability to explain complex mechanical issues in layman's terms are essential. Excellent customer service, sales, and organizational skills are paramount. Proficiency in dealership management software (DMS) and common computer applications is expected. While ASE certifications are a plus, they are not strictly required. This is a demanding, on-site position that requires a professional demeanor, a strong work ethic, and the ability to thrive in a fast-paced, results-driven environment. You will be the primary point of contact for customers regarding their vehicle service needs, making your role pivotal to the success of the service department and the overall customer experience.
A minimum of 3 years of experience as an Automotive Service Advisor is required, along with a solid understanding of automotive systems and repair procedures. Technical aptitude and the ability to explain complex mechanical issues in layman's terms are essential. Excellent customer service, sales, and organizational skills are paramount. Proficiency in dealership management software (DMS) and common computer applications is expected. While ASE certifications are a plus, they are not strictly required. This is a demanding, on-site position that requires a professional demeanor, a strong work ethic, and the ability to thrive in a fast-paced, results-driven environment. You will be the primary point of contact for customers regarding their vehicle service needs, making your role pivotal to the success of the service department and the overall customer experience.
This advertiser has chosen not to accept applicants from your region.
1
Automotive Service Advisor
22203 Ghuraifa, Capital
BHD55000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a reputable automotive dealership, is seeking a professional and customer-oriented Automotive Service Advisor to join their busy service department. Based in **Jidhafs, Capital, BH**, this role is crucial for bridging the gap between customers and the service technicians, ensuring a high level of customer satisfaction and efficient workshop operations. You will be the primary point of contact for customers bringing their vehicles in for maintenance and repair, responsible for accurately diagnosing issues, explaining required services, and providing clear cost estimates.
Your responsibilities will include greeting customers warmly upon arrival, actively listening to their concerns, and conducting thorough vehicle walk-arounds to identify any additional needs or issues. You will translate customer descriptions of problems into actionable service orders for technicians, ensuring all details are clearly documented. Generating accurate repair orders, estimating labor and parts costs, and obtaining customer approval are key parts of this role. You will maintain open communication with customers throughout the service process, providing updates on progress and any potential changes to the original estimate. Collaborating closely with the service technicians to ensure timely and quality repairs is essential. You will also be responsible for scheduling service appointments, managing the flow of vehicles in the service bay, and ensuring the workshop operates efficiently. Educating customers on recommended maintenance services and potential future needs will also be a key aspect of your role, aiming to build long-term relationships. The ideal candidate will possess excellent communication and interpersonal skills, a strong understanding of automotive systems and terminology, and a passion for providing outstanding customer service. Previous experience as a Service Advisor or in a similar customer-facing role within the automotive industry is highly desirable. You should be detail-oriented, possess strong organizational skills, and be proficient in using dealership management software.
Key Responsibilities:
This is a fantastic opportunity for an experienced service professional to join a leading automotive team in **Jidhafs, Capital, BH**. If you are customer-focused and have a knack for automotive service, we encourage you to apply.
Your responsibilities will include greeting customers warmly upon arrival, actively listening to their concerns, and conducting thorough vehicle walk-arounds to identify any additional needs or issues. You will translate customer descriptions of problems into actionable service orders for technicians, ensuring all details are clearly documented. Generating accurate repair orders, estimating labor and parts costs, and obtaining customer approval are key parts of this role. You will maintain open communication with customers throughout the service process, providing updates on progress and any potential changes to the original estimate. Collaborating closely with the service technicians to ensure timely and quality repairs is essential. You will also be responsible for scheduling service appointments, managing the flow of vehicles in the service bay, and ensuring the workshop operates efficiently. Educating customers on recommended maintenance services and potential future needs will also be a key aspect of your role, aiming to build long-term relationships. The ideal candidate will possess excellent communication and interpersonal skills, a strong understanding of automotive systems and terminology, and a passion for providing outstanding customer service. Previous experience as a Service Advisor or in a similar customer-facing role within the automotive industry is highly desirable. You should be detail-oriented, possess strong organizational skills, and be proficient in using dealership management software.
Key Responsibilities:
- Greet customers and understand their vehicle service needs.
- Conduct vehicle walk-arounds and identify additional service requirements.
- Create accurate repair orders and provide clear service explanations.
- Estimate labor and parts costs and obtain customer authorization.
- Communicate effectively with customers regarding service status and updates.
- Liaise with service technicians to ensure quality repairs.
- Schedule service appointments and manage workshop workflow.
- Educate customers on recommended maintenance and preventative services.
- Build and maintain strong customer relationships.
- Process payments and handle service billing accurately.
- Maintain a clean and organized service reception area.
This is a fantastic opportunity for an experienced service professional to join a leading automotive team in **Jidhafs, Capital, BH**. If you are customer-focused and have a knack for automotive service, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
2
Automotive Service Advisor
10006 Galali
BHD950 Monthly
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client is a reputable automotive dealership seeking a professional and customer-oriented Automotive Service Advisor to join their dynamic team in Sanad, Capital, BH . This role is pivotal in ensuring a seamless and positive experience for customers bringing their vehicles in for maintenance and repair. The ideal candidate will possess excellent communication skills, a strong understanding of automotive systems, and a dedication to providing exceptional customer service.
Key Responsibilities:
Key Responsibilities:
- Greet customers warmly upon arrival and professionally handle service inquiries.
- Listen to customer concerns and accurately diagnose vehicle issues to recommend appropriate services and repairs.
- Explain service recommendations and repair estimates to customers in a clear, concise, and understandable manner.
- Schedule service appointments and manage the flow of vehicles through the service department.
- Maintain clear and consistent communication with customers regarding the status of their vehicle repairs and any changes to the original estimate.
- Accurately enter service orders and track work progress.
- Ensure customer satisfaction by addressing concerns and resolving issues promptly and effectively.
- Upsell additional services and products while focusing on customer needs and benefits.
- Maintain a clean and organized service reception area.
- Collaborate effectively with automotive technicians and service managers to ensure efficient workflow and timely completion of repairs.
- Stay updated on new automotive technologies, products, and services offered by the dealership.
- Process customer payments and handle billing inquiries.
- Build and maintain strong relationships with customers, fostering loyalty and repeat business.
- Adhere to all dealership policies and procedures.
- Contribute to a positive and professional team atmosphere.
- Previous experience as an Automotive Service Advisor or in a similar customer-facing role within the automotive industry.
- Strong understanding of automotive mechanics, parts, and service procedures.
- Excellent communication, interpersonal, and customer service skills.
- Ability to listen effectively and explain technical information in layman's terms.
- Proficiency in using dealership management systems (DMS) and relevant software.
- Strong organizational and multitasking abilities.
- A results-oriented mindset with a focus on customer satisfaction and sales targets.
- Ability to work effectively under pressure and meet deadlines.
- Professional appearance and demeanor.
- Valid driver's license.
- Technical or mechanical automotive certifications are a plus.
- Familiarity with different vehicle makes and models is advantageous.
- A positive attitude and a commitment to teamwork.
This advertiser has chosen not to accept applicants from your region.
3
Automotive Service Advisor
501 Jbeil
BHD45000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking a professional and customer-focused Automotive Service Advisor to join their busy dealership in Janabiyah, Northern, BH . This role serves as the primary point of contact between the service department and the customer, ensuring a positive and transparent experience. You will be responsible for greeting customers, understanding their vehicle concerns, accurately documenting repair requests, advising on necessary services and repairs, providing cost estimates, and managing the service appointment schedule. The ideal candidate will possess excellent communication and interpersonal skills, a strong understanding of automotive systems, and a commitment to exceeding customer expectations.
Key Responsibilities include:
The successful applicant will have a minimum of 2-3 years of experience as a Service Advisor or in a similar customer-facing role within the automotive industry. A strong knowledge of automotive mechanics and repair processes is essential. Excellent communication, active listening, and customer service skills are paramount. The ability to multitask in a fast-paced environment and strong organizational skills are required. Proficiency with automotive service software and CRM systems is preferred. A professional appearance and demeanor are expected. A passion for cars and customer satisfaction is highly valued. This role requires a proactive approach to problem-solving and the ability to work collaboratively with the service team. The dealership is located in a well-established automotive hub, and the advisor will play a key role in maintaining its reputation for excellent service.
Key Responsibilities include:
- Greeting customers and listening attentively to their vehicle concerns.
- Accurately diagnosing customer-reported issues and translating them into repair orders.
- Advising customers on needed maintenance and repair services, explaining options clearly.
- Providing accurate estimates for labor and parts.
- Scheduling service appointments and managing the flow of vehicles in the service bay.
- Communicating effectively with technicians to ensure proper and timely repairs.
- Keeping customers informed about the status of their vehicle repairs.
- Processing customer payments and ensuring all documentation is accurate.
- Building and maintaining strong customer relationships to foster loyalty.
- Addressing customer concerns and resolving any issues or complaints professionally.
- Upselling additional services and products where appropriate.
- Maintaining a clean and organized service reception area.
The successful applicant will have a minimum of 2-3 years of experience as a Service Advisor or in a similar customer-facing role within the automotive industry. A strong knowledge of automotive mechanics and repair processes is essential. Excellent communication, active listening, and customer service skills are paramount. The ability to multitask in a fast-paced environment and strong organizational skills are required. Proficiency with automotive service software and CRM systems is preferred. A professional appearance and demeanor are expected. A passion for cars and customer satisfaction is highly valued. This role requires a proactive approach to problem-solving and the ability to work collaboratively with the service team. The dealership is located in a well-established automotive hub, and the advisor will play a key role in maintaining its reputation for excellent service.
This advertiser has chosen not to accept applicants from your region.
4
Automotive Service Advisor
550 Saar, Northern
BHD2200 month + com
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client, a premier automotive dealership, is seeking a motivated and customer-focused Automotive Service Advisor to join their esteemed team. As the primary liaison between customers and the service department, you will be responsible for understanding customer needs, accurately assessing vehicle issues, and communicating repair recommendations clearly and professionally. This role requires exceptional interpersonal skills, a strong understanding of automotive services, and a commitment to providing outstanding customer experiences.
Responsibilities:
Responsibilities:
- Greet customers warmly upon arrival, actively listen to their concerns, and accurately document vehicle issues.
- Perform thorough vehicle walk-arounds with customers, identifying any visible damage or necessary maintenance items.
- Translate customer needs into clear, concise repair orders for the technicians.
- Provide accurate estimates for parts and labor, explaining the scope of work and potential costs to customers.
- Schedule service appointments and manage the workflow of the service department to ensure efficient turnaround times.
- Communicate with technicians to obtain updates on repair progress and relay information to customers.
- Advise customers on necessary maintenance services and potential future repairs based on vehicle history and inspections.
- Handle customer inquiries and complaints with professionalism and empathy, seeking resolutions that ensure customer satisfaction.
- Process customer payments and maintain accurate records of services performed.
- Build and maintain strong customer relationships, fostering loyalty and repeat business.
- Stay up-to-date with the latest automotive technologies, service procedures, and manufacturer updates.
- Collaborate effectively with service technicians, parts specialists, and management.
- Ensure a clean and welcoming service reception area.
- Our client is dedicated to delivering exceptional service and expects the same from their Service Advisors.
- This is a full-time, on-site position based at our dealership in Saar, Northern, BH .
- Proven experience as an Automotive Service Advisor or in a customer-facing role within the automotive industry.
- Excellent communication, interpersonal, and active listening skills.
- Strong knowledge of automotive systems, maintenance, and repair procedures.
- Ability to explain technical information clearly and concisely to non-technical customers.
- Proficiency in using dealership management systems (DMS) and service scheduling software.
- Adept at problem-solving and resolving customer issues effectively.
- Customer-centric attitude with a passion for providing outstanding service.
- Ability to multitask and work efficiently in a fast-paced environment.
- High school diploma or equivalent required; vocational training or certifications in automotive technology are a plus.
- A valid driver's license.
- Must be able to work full-time on-site at our location in Saar, Northern, BH .
This advertiser has chosen not to accept applicants from your region.
5
Automotive Service Advisor
810 Hamad Town, Northern
BHD50000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client, a leading automotive dealership, is seeking a motivated and customer-focused Automotive Service Advisor to join their dynamic team in Hamad Town, Northern, BH . This role is crucial for ensuring exceptional customer experiences and efficient service department operations. You will be the primary point of contact for customers, responsible for greeting them, understanding their vehicle service needs, and accurately explaining recommended maintenance and repairs. The ideal candidate will possess strong communication and interpersonal skills, with the ability to build rapport and trust with clients. You must have a solid understanding of automotive systems and terminology to effectively translate customer concerns into actionable service orders for technicians. Key responsibilities include scheduling service appointments, managing the workflow of the service department, and providing accurate repair estimates. You will also be responsible for discussing warranties, billing, and payment processing. We are looking for individuals who are highly organized, detail-oriented, and adept at multitasking in a fast-paced environment. A commitment to providing outstanding customer service and resolving issues professionally is paramount. Previous experience in a similar role or within the automotive industry is highly desirable. The ability to work collaboratively with service technicians and parts department staff is essential for seamless operations. This position offers the opportunity to work with a wide range of vehicle makes and models and contribute to a successful and reputable automotive service center.
Responsibilities:
Responsibilities:
- Greet customers and assess their vehicle service needs.
- Accurately explain recommended maintenance and repairs.
- Schedule service appointments and manage the service queue.
- Provide clear and accurate repair estimates.
- Discuss warranty coverage and service options with customers.
- Process service orders, billing, and payments.
- Liaise effectively with service technicians and parts staff.
- Ensure high levels of customer satisfaction and retention.
- Maintain a professional and organized service reception area.
- Proven experience as an Automotive Service Advisor or similar customer-facing role.
- Strong understanding of automotive systems and repair processes.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in scheduling and managing service operations.
- Ability to explain technical information clearly to customers.
- High level of organization and attention to detail.
- Ability to multitask and perform well under pressure.
- Familiarity with automotive dealership software is a plus.
This advertiser has chosen not to accept applicants from your region.
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6
Automotive Service Advisor
904 Southern, Southern
BHD45000 annum (plus
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is looking for a skilled and customer-focused Automotive Service Advisor to join their busy service center in Nuwaidrat, Southern, BH . In this role, you will be the primary point of contact for customers, responsible for understanding their vehicle concerns, accurately documenting repair needs, and ensuring a seamless service experience. The ideal candidate possesses excellent communication and interpersonal skills, a strong understanding of automotive mechanics, and a commitment to providing exceptional customer service. You will work closely with the service technicians, parts department, and management to ensure efficient workflow and timely completion of repairs.
Key responsibilities include:
The successful candidate will have previous experience as an Automotive Service Advisor or in a similar customer-facing role within the automotive industry. A strong mechanical aptitude and basic knowledge of vehicle repair are essential. ASE certifications are a plus. Excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment are required. If you are a team player with a passion for cars and exceptional customer service skills, we encourage you to apply for this exciting opportunity in Nuwaidrat, Southern, BH .
Key responsibilities include:
- Greeting customers warmly and actively listening to their vehicle concerns.
- Performing thorough vehicle walk-arounds and accurately recording customer requests.
- Estimating costs for labor and parts, and obtaining customer approval for services.
- Scheduling service appointments and managing the flow of vehicles through the service department.
- Communicating effectively with technicians to ensure a clear understanding of required repairs.
- Explaining service recommendations and repair orders clearly to customers.
- Managing customer expectations regarding repair times and costs.
- Processing customer payments and ensuring all paperwork is completed accurately.
- Following up with customers to ensure satisfaction with the service received.
- Maintaining a clean and organized service reception area.
- Adhering to all company policies and procedures, including safety and warranty guidelines.
- Building rapport and long-term relationships with customers.
The successful candidate will have previous experience as an Automotive Service Advisor or in a similar customer-facing role within the automotive industry. A strong mechanical aptitude and basic knowledge of vehicle repair are essential. ASE certifications are a plus. Excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment are required. If you are a team player with a passion for cars and exceptional customer service skills, we encourage you to apply for this exciting opportunity in Nuwaidrat, Southern, BH .
This advertiser has chosen not to accept applicants from your region.
7
Automotive Service Advisor
310 Ghuraifa, Capital
BHD5500 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client, a leading automotive dealership in **Jidhafs, Capital, BH**, is looking for a professional and customer-focused Automotive Service Advisor. This position is integral to the service department, acting as the primary point of contact between customers and technicians. You will be responsible for greeting customers, accurately diagnosing their vehicle concerns, scheduling service appointments, and clearly explaining proposed repairs and their associated costs. The ideal candidate will have a passion for the automotive industry, excellent communication skills, and a dedication to providing outstanding customer service.
Key Responsibilities:
Qualifications for this role include a high school diploma or equivalent; technical or vocational training in automotive mechanics is a strong asset. A minimum of 3 years of experience as an Automotive Service Advisor or in a similar customer-facing role within the automotive industry is required. Excellent customer service, communication, and interpersonal skills are essential. The ability to effectively explain technical information to non-technical customers is crucial. Familiarity with automotive diagnostic tools and service software is necessary. You should be organized, detail-oriented, and capable of working in a fast-paced environment. This is a customer-facing role requiring on-site presence at our dealership in **Jidhafs, Capital, BH**.
Key Responsibilities:
- Greeting customers in a friendly and professional manner, listening attentively to their vehicle concerns.
- Accurately assessing vehicle issues, discussing recommended services with customers, and providing clear explanations of required repairs and maintenance.
- Estimating costs for parts and labor, and presenting service recommendations to customers for approval.
- Scheduling service appointments and managing the workflow of the service department to ensure efficient turnaround times.
- Maintaining open communication with customers throughout the service process, providing updates on repair progress.
- Ensuring customer satisfaction by addressing their needs and concerns promptly and effectively.
- Collaborating with service technicians to ensure accurate diagnosis and timely completion of repairs.
- Processing customer payments and managing service records.
- Staying up-to-date with the latest automotive technologies, service procedures, and product information.
Qualifications for this role include a high school diploma or equivalent; technical or vocational training in automotive mechanics is a strong asset. A minimum of 3 years of experience as an Automotive Service Advisor or in a similar customer-facing role within the automotive industry is required. Excellent customer service, communication, and interpersonal skills are essential. The ability to effectively explain technical information to non-technical customers is crucial. Familiarity with automotive diagnostic tools and service software is necessary. You should be organized, detail-oriented, and capable of working in a fast-paced environment. This is a customer-facing role requiring on-site presence at our dealership in **Jidhafs, Capital, BH**.
This advertiser has chosen not to accept applicants from your region.
8
Automotive Service Advisor
224 Al Muharraq
BHD40000 annum + inc
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client, a reputable automotive dealership in Sitra, Capital, BH , is seeking an experienced and customer-focused Automotive Service Advisor. This is an on-site position integral to the success of their service department. The ideal candidate will be the primary point of contact for customers bringing their vehicles in for maintenance and repair, ensuring a seamless and positive experience. You will be responsible for accurately diagnosing customer needs, explaining service recommendations clearly, and maintaining strong communication throughout the repair process. A passion for automobiles, excellent customer service skills, and a solid understanding of automotive mechanics are essential for this role.
Key responsibilities include:
Key responsibilities include:
- Greeting customers warmly upon arrival and actively listening to understand their vehicle concerns.
- Accurately inspecting vehicles and identifying necessary maintenance or repair services.
- Clearly explaining service recommendations and potential issues to customers in an understandable manner.
- Preparing accurate repair orders, including detailed descriptions of work to be performed and estimated costs.
- Maintaining open and consistent communication with customers regarding the status of their vehicle repairs.
- Coordinating with the service technicians to ensure efficient and timely completion of work.
- Upselling additional services and products where appropriate, based on customer needs and vehicle condition.
- Ensuring customer satisfaction by providing exceptional service throughout the entire process.
- Managing customer inquiries and resolving any complaints or concerns promptly and professionally.
- Keeping records of customer interactions, services performed, and payments received.
This advertiser has chosen not to accept applicants from your region.
9