805 Information Technology jobs in Bahrain

About the Company

The Arab Investment Company (TAIC) is a Pan-Arab joint-stock company established in July 1974 and owned by governments of 16 Arab states with an authorized capital of US$ 1,200 Million and a paid-up capital of US$ 917 million.

About the Role

To lead the information technology function ensuring data security and aligning technology initiatives with business objectives, while driving digital transformation and innovation to enhance company's performance.

IT Manager reports to the Head of IT.

Responsibilities

• Develop and implement the information technology strategy and plans, ensuring the alignment to the overall company’s strategy and goals
• Develop and implement departmental policies and procedures in order to ensure legal and regulatory compliance, alignment with business strategy and industry best practices
• Oversee the daily operations of the IT department, ensuring the reliability and performance of IT systems and infrastructure
• Ensure suitable IT and network measures are in place to safeguard TAIC from data breaches, malicious cyber-attacks, and unauthorized access
• Ensure data and system protection from cyber threats and conduct regular security audits and assessments to identify and mitigate risks
• Implement and oversee data backup and recovery processes to ensure data integrity and availability
• Assess and recommend new technologies to improve operational efficiency and support business growth
• Liaise with department heads to understand the workflows in order to identify opportunities for digitisation and automation of processes and lead digital transformation initiatives
• Oversee the integration of IT systems to ensure seamless operations and data flow across the organization
• Develop RFPs and participate in the selection of vendors for IT-related products and services and IT outsourcing
• Negotiate contracts and service level agreements to ensure optimal service and cost efficiency and manage vendor relations, reporting on their performance
• Act as the project manager for all IT-related projects, ensuring projects are completed on time and within budget; develop project plans, allocate resources, and monitor progress to achieve project objectives
• Ensure compliance with relevant laws, regulations, and industry standards
• Build the team capability by continuously monitoring and providing feedback on their performance and ensuring the most appropriate development plans are in place
• Stay abreast on the industry trends and emerging technologies to keep the organization connected to the latest developments

Qualifications

• Bachelor’s degree in information technology, Computer Science or a related discipline, with a minimum of 8 years of experience in IT or postgraduate degree in a relevant discipline, with a minimum of 6 years of experience in IT
• Certified CISA, ITIL, CISSP, PMP or COBIT
• A minimum of 3 years in a management role

Required Technical Skills

• Network & infrastructure management
• Cyber security management
• Digitization & automation
• Project management
• Technical support and troubleshooting
• Network & systems risk management
• Vendors management

Required Core & Leadership Skills

• Integrity
• Stakeholder Focus
• Accountability
• Strategic Thinking
• Decision Making
• Motivating & Inspiring Other
• Change Management
• Teamwork

Direct message the job poster from EXCEED IT Services

Information Technology Specialist is responsible for providing first level support to end users on IT related support requests. This role must demonstrate superior communication and organizational skills to respond to diverse and sometimes urgent needs. An Information Technology Specialist will work closely with other technical resources and management to ensure timely resolution or escalation of incoming service issues. An Information Technology Specialist must be able to understand technical issues related to Microsoft’s core business applications and operating systems, backup devices and software, workstation and server hardware, printers & scanner, access control/fingerprint devices, and clearly communicate the problem in both verbal and written forms.

Responsibilities

• Provide technical services and support for the following areas:

o Advanced working knowledge of Office 365 Admin Center.

o Upgrade any of the current system (Cortex, Qualys, Snip-IT, Clients OS, etc.).

o Microsoft related technologies: Windows 11, Microsoft 365 Apps (Desktop-Web-Mobile) Office 365, Visio, MS Teams.

o Advanced knowledge of BioTime -Suprema Access Control and Time & Attendance System.

o Managing on-board & off-board of the users (prepare PC/Smartphones, install the allowed applications, Company Portal, etc.).

o Manage Multifunction, Personal & other Printers. o General knowledge of Active directory 2022 and Azure Active directory.

o Experience in mailbox and OneDrive Backup using Veritas SaaS backup Utility.

o Configuring the SIP phones and coordinating with the Cloud Telephony provider (adding/removing/renaming extensions & other issues).

o Should have experience in managing and administrating SCCM Server and Client (create images/task sequence/application deployment).

• End user Support for 120 end users in HQ and multiple branches to resolve and troubleshoot desktop hardware, desktop applications, mobile devices, laptops, printers, scanners, IP phones and connectivity issues.
• Manage daily ticket queues and schedule to ensure all assigned tickets are resolved.
• Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues.
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
• Document technical knowledge in the form of notes and manuals.
• Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
• Report any security issues to the concerned staff.
• Manage IT Asset and Resolve basic issues related to IT infrastructure & Network.
• Active participation in all on going and upcoming IT projects.
• Coordination with the clients and suppliers for IT requirements.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or any related field from an accredited institution.
• Solid experience in support desk for Microsoft and non-Microsoft onsite support.
• Takes accountability and responsibility of the department overall services.
• Providing technical support, documents & reports, and feed backs for the IT projects.
• Ability to Manage and support youth events such as Youth City 2030.
• Experience support with latest technology and aware applications, hardware,and networking.
• Good critical thinking, team playerand problem-solving skills.
• Experience with rapid problem solving.
• Strong attention to detail, Analytical, excellent time management and organizational and able to work in fast, paced, high volume environment.
• Effective communication skills are required.
• Knowledge of current technological developments/trends in area of expertise.
• Excellent multi-tasking and organizational skills are required to manage outstanding issues until resolution.
• Excellent command in computer literature.
• Excellent command in Microsoft Windows operation systems and office.
• Working knowledge of systems monitoring.
• Experience of working with multiple solution partners and systems integrators.
• Strong attention to detail, Analytical, excellent time management and organizational and able to work in fast, paced, high volume environment.

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Government Administration and Government Relations Services

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Operation

Division

IT & Technical

Location

Closing Date

06-May-2025

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: Zain Overview

This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"

Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain’s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.

With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all.

The Head of IT in Bede is responsible for leading the overall technology vision, strategy, and execution for a cutting-edge fintech application specializing in microfinance, cards, and digital payment solutions. This role includes overseeing development, infrastructure, security, and support functions while ensuring high platform availability, scalability, and regulatory compliance. The head will work closely with executive leadership to align technology with business goals and drive innovation in financial services.

1. Education: Bachelor’s degree in IT, Computer Science, Fintech or any related field. Fintech related Masters preferred.
2. Experience: 10-15+ years of experience in a similar role. Fintech Experience is highly preferred.
3. Technical Skills:
   • Technology Strategy & Leadership: Strong strategic thinking, leadership, and experience with emerging technologies like AI, blockchain, and data analytics.
   • Cloud & Infrastructure Management: Expertise in cloud platforms (AWS, Azure, GCP), microservices, and ensuring high availability and scalability.
   • Security & Compliance: Knowledge of PCI-DSS, ISO, cybersecurity frameworks, and financial regulations.
   • DevOps & Agile Practices: Ability to drive agile methodologies and DevOps for efficient product development.
   • Team & Vendor Management: Leadership in managing tech teams and vendor relationships, alongside budgeting and cost optimization.
   • Innovation: Ability to integrate new payment technologies like open banking, digital wallets, and AI-driven risk models.
   • Critical Thinking
   • Customer Focus and Support
   • Market Analysis and Knowledge
   • Problem Analysis and Resolution

1. Define and execute the technology roadmap to support business objectives and drive innovation in microfinance, card services, and digital payments.
2. Establish and maintain a scalable, secure, and high-performance fintech platform, ensuring reliability, efficiency, and compliance with financial regulations.
3. Drive digital transformation by leveraging emerging technologies such as AI, blockchain, and data analytics to enhance financial products.
4. Ensure alignment between business, product, and technology teams, optimizing digital service delivery.
5. Establish agile and DevOps best practices to accelerate product development and deployment cycles.
6. Development & Infrastructure Management: Build and lead a high-performing technology team, including software engineers, infrastructure specialists, and security experts.
7. Oversee the architecture, development, and deployment of fintech products, ensuring seamless integration of microfinance, payment, and card processing solutions.
8. Ensure high platform availability (99.99% uptime), robust disaster recovery mechanisms, and high-load scalability to support transaction-heavy services.
9. Champion the use of cloud-native architectures (AWS, Azure, GCP) and containerized microservices for operational resilience.
10. Lead initiatives to automate processes, improve deployment efficiency, and enhance system observability.
11. Security, Compliance & Risk Management: Implement and maintain bank-grade security standards, ensuring compliance with PCI-DSS, ISO, and financial regulations in fintech.
12. Develop a cybersecurity framework to protect user data, prevent fraud, and mitigate risks related to payment transactions.
13. Ensure regulatory compliance with central banks, financial authorities, and payment networks, working closely with legal and compliance teams.
14. Oversee incident response management and security audits to continuously improve platform security posture.
15. Support Functions & Operational Excellence: Establish 24/7 monitoring, support, and IT operations teams to ensure continuous service availability and rapid issue resolution.
16. Implement ITSM (IT Service Management) best practices to enhance user support, system maintenance, and platform reliability.
17. Oversee SLA (Service Level Agreements) and uptime commitments, ensuring seamless financial transactions for customers.
18. Direct the deployment of customer support automation tools, including AI chatbots and self-service portals, to enhance the fintech experience.
19. Explore and integrate new payment technologies, including open banking APIs, digital wallets, BNPL (Buy Now Pay Later), and blockchain-based solutions.
20. Oversee the adoption of AI-driven risk assessment models to enhance credit scoring and fraud detection in microfinance.
21. Evaluate the reduction of physical financial service centers by leveraging digital-first strategies and customer self-service platforms.
22. Define budgeting and cost optimization strategies for technology investments and infrastructure expansion.
23. Manage relationships with technology vendors, cloud service providers, and third-party payment processors.
24. Optimize cost per transaction and per channel, ensuring efficiency in digital customer acquisition and service delivery.
25. Service Delivery Enhancement & Technology Utilization: Evaluate and enhance service providers' SLAs, ensuring high-quality technical development and adherence to performance standards.
26. Oversee IT setup processes to ensure seamless integration of new technologies and efficient deployment of systems.
27. Continuously improve Network Operations Center (NOC) services to ensure real-time monitoring and rapid resolution of technical issues.
28. Ensure application stability and efficiency by monitoring system performance and implementing effective solutions.
29. Lead the planning and implementation of the Bede IT department setup, ensuring compliance with regional regulations and operational efficiency.
30. Develop a roadmap for sprint development, optimizing resource utilization, timelines, and prioritization of tasks.
31. Foster a fast, agile, and adaptive approach to technological adoption and system improvements.
32. Address customer journey issues by collaborating with relevant teams to enhance user experiences and streamline processes.

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application, you would need the following document(s):

About Moyasar:

At Moyasar Financial Company, we build innovative and reliable payment solutions that empower businesses to grow and operate efficiently. As a fast-growing fintech company, we are looking for a Technical Support Specialist to join our team and play a vital role in supporting merchants during integration and resolving technical challenges quickly and efficiently.

Role Overview:

As a Technical Support Specialist, you will support our merchants during the integration process, troubleshoot technical issues, and provide expert-level assistance. This is a hands-on, technical role ideal for someone who is proactive, fast at problem-solving, and eager to learn.

Key Responsibilities:

• Provide technical support to merchants during the onboarding and integration stages.
• Troubleshoot and resolve API, SDK, or platform-related issues.
• Communicate technical concepts clearly to non-technical users.
• Collaborate with the engineering team to escalate and resolve complex issues.
• Continuously learn and adapt to new technologies and tools.
• Ensure timely and high-quality responses to support tickets and inquiries.

Requirements:

• Bachelor degree majoring, IT, IS, MIS, and related.
• 1–2 years of experience in a technical support or developer support role
• Proficiency in multiple programming languages
• Strong problem-solving skills and ability to work under pressure
• Quick learner with a passion for technology and customer success
• Excellent communication skills in both English and Arabic
• Experience in fintech or financial services is
  preferred

Direct message the job poster from cander

Head of IT

Sector: Fintech, Digital Banking, Payments

Role Summary:

The Head of IT will oversee the development, maintenance, and security of all internal and externally developed IT platforms, including the Open Banking Platform, Payment Processing Infrastructure, and end-user service systems. The role demands strong strategic alignment with the CEO and collaboration with multiple stakeholders to ensure systems are secure, high-performing, and compliant with data protection policies.

Key Responsibilities:

Strategic

• Develop and execute IT strategy aligned with business objectives, supporting the growth of the Aggregator Super App and associated platforms.
• Lead technology platform development from concept to deployment, ensuring scalability, integration, and regulatory alignment.
• Collaborate with the CEO to shape policies for platform security, data integrity, and vendor engagement.
• Oversee vendor transitions and build a roadmap for insourcing key IT capabilities.

Operational

• Manage IT infrastructure performance across multiple data centers, ensuring uptime, system resilience, and disaster recovery planning.
• Define and enforce security protocols, access controls, and data protection standards across all systems.
• Supervise day-to-day IT operations including onboarding of banks and fintechs, account maintenance, payments activity, KYC/AML, and compliance procedures.
• Own and refine all IT-related processes, documentation, audits, and governance structures.
• Lead change management efforts related to system upgrades, architecture changes, and integrations.
• Prepare and manage the annual IT budget in coordination with the CEO and department heads.
• Monitor budget adherence and implement cost controls without compromising performance or security.
• Oversee procurement of IT services, software, and infrastructure with a focus on efficiency and value.

KPIs

• Platform uptime and incident response times
• Security audit scores and compliance rates
• Time-to-onboard new partners (banks, fintechs, TPPs)
• Budget accuracy and cost optimization metrics
• SLA adherence across internal and external IT services
• System redundancy and disaster recovery test outcomes

Candidate Profile:

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred)
• 7+ years in senior IT leadership roles, ideally within fintech, banking, or payments
• Deep understanding of web systems architecture, cloud platforms, data centers, and security protocols
• Proven experience managing large-scale IT projects and cross-functional teams
• Fluent in English with excellent communication and stakeholder management skills

Preferred Experience:

• Hands-on leadership in Open Banking environments
• Familiarity with regulatory requirements for digital financial services
• Strong vendor management and negotiation capabilities
• Experience with TMT or banking cloud infrastructure

• Seniority level Director

• Employment type Full-time

• Job function Information Technology
• Industries Technology, Information and Media and Banking

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Job Description

A System Administrator is an information technology (IT) professional who makes sure an organization’s computer systems are functioning and meet the needs of the organization. Sysadmins support, troubleshoot, and maintain computer servers and networks.

1. Install and configure software and hardware.
2. Manage on-premises and cloud servers and storage.
3. Manage and maintain Active Directory.
4. Manage and maintain Windows & Linux server OS.
5. Manage Microsoft Office365 Admin account.
6. Manage AWS accounts.
7. Set up accounts and workstations.
8. Monitor performance and maintain systems according to requirements.
9. Troubleshoot issues and outages.
10. Ensure security through access controls, backups, and antivirus server.
11. Upgrade systems with new releases and models.
12. Develop expertise to train staff on new technologies.
13. Build an internal wiki with technical documentation, manuals, and IT policies.
14. Set up new users and give them access to the intranet.
15. Manage and maintain the file servers.
16. Employ the latest security protocols.

1. Proven experience as a System Administrator, Network Administrator, or similar role.
2. Experience with servers, storage devices, and patch management.
3. Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
4. Familiarity with various operating systems and platforms.
5. Resourcefulness and problem-solving aptitude.
6. Excellent communication skills.

1. BSc/BA in Information Technology, Computer Science, or a related discipline; professional certification (e.g. Microsoft Certified Systems Administrator (MCSA) and AWS certified) is a plus.

1. Minimum 3 years progressive experience in system administration and technical support.

1. Good communication skills.
2. Must be fluent in English (speaking, reading, and writing) and preferably Arabic.
3. Microsoft MCSE certification or similar.
4. Linux (RHCSA) certification or similar.
5. AWS certification is a plus.
6. Availability outside of working hours to resolve emergency issues promptly.
7. Excellent critical thinking and problem-solving skills.
8. Patient and professional demeanor, with a can-do attitude.

Roles and Responsibilities:

1. Install and configure software and hardware
2. Manage network servers and technology tools
3. Set up accounts and workstations
4. Monitor performance and maintain systems according to requirements
5. Troubleshoot issues and outages
6. Ensure security through access controls, backups and firewalls
7. Upgrade systems with new releases and models
8. Develop expertise to train staff on new technologies
9. Create technical documentation, manuals, reports and IT policies

Skills required:

• Excellent communication skills
• Smart personality
• Troubleshooting
• Can do L1 support
• Vendor management
• Asset management

Qualifications: Minimum bachelor's degree in relevant field. Candidates with MCSA/MCSE will be given preference.

Bank ABC seeks to recruit a System Administrator and Automation Specialist in the Group Information Technology Department based in our Head Office in Bahrain.

Responsibilities of the role:
Reporting to the Automation Lead, the job holder will be responsible for the following:

• Manage all IT operations jobs like End of Days, Start of Days, File transfers etc. Via Control-M.
• Control-M application software Installation, Configuration, Deployment and upgrades.
• Advise on improving the way of working bringing an automation-based perspective, proactively suggesting areas of improvements.
• Ensure all the Control-M components are always designed and implemented with a High Availability concept and increasing overall process resiliency.
• Should be work with Operating System like Solaris, Linux, Aix and Windows.
• Scripting in various platforms and languages (powershell, bash etc.) to automate operations within Control-M jobs
• Install and manage Control-M modules i.e., Control-M for backups, Control-M for OS, Control-M for Database, Control M for applications.
• Installing Control-M Server, EM and Agents (Windows, Unix and Linux) along with monitoring and troubleshooting.
• Keep everything documented and all documents constantly up-to-date to let team aware of how procedures are running.
• Manage the complete Control-M infrastructure in the Bank like Installation, Upgrade, Configuration of Control-M Workload Automation tool version 8/9+/Future versions.
• Running all operation tasks on all Banking applications including Development, Test, UAT/SIT & Production environments.
• To the maximum extent automate the above operations and other tasks under Control-M
• Document all tasks configured under Control-M with contingency plan of running the above Jobs manually in case Control-M is not available.
• Utilize the full functionality available under Control-M to innovate and make better all the tasks running in GPH.
• Configure Reports on Control-M to report on all operations being performed under Control-M to higher management
• Enhance the reports available in Control-M or build Custom reports by using 3rd party tools like Crystal Report
• Integrate Control-M with Backup software to make backups part of End of Day Workflow
• Be part of operations team for smooth running of operations in GPH
• Be part of project team to automate tasks on new products
• Support any Disaster Recovery and Business Continuity Test activities.
• Monitor the alerts and ensure service availability for 24x7 hours.
• Co-ordinate the patch / vulnerabilities management .
• Willing to work in shifts (8 hour shifts rotated weekly)

• 2-5 years of proven IT Operations related experiences with Unix/Linux & Windows System Administration experience, 2+ years programming experience with proficiency in Unix Shell (Korn, C, Bash) scripting
• A minimum of a Bachelors Degree in Computer Science or equivalent
• Solid experience working as a Control-M Scheduler in a distributed environment of Windows/Linux/Solaris/AIX
• Knowledge of crystal report and other tools to generate customized report on end of day and other banking operations from Control-M
• Experience working in financial services, banking or other fast paced 24/7 regulated financial organizations
• Excellent customer service and interpersonal skills
• Excellent verbal and written communication skills
• Strong documentation and automation skills
• Excellent troubleshooting, root cause analysis and permanent problem resolution skills
• Ability to handle multiple tasks in a fast-paced environment
• Data Center Operations experience in monitoring, incident handling and escalation for Control-M jobs
• Database knowledge Oracle/SQL, IT Certifications and other certification like ITIL, PMP etc.
• Experience on Hybrid Cloud environments and certifications on AWS or Azure.

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