21 Hostess jobs in Bahrain

Job Description

Responsible to supervise and coordinate guests in a friendly and timely manner to provide fast and courteous service.

Responsibilities

• Able to courteously assign guests to tables suitable for the size of the group, and escort patrons to their seats.
• Able to adjust patron seating flow in such manner as to balance customers among the various service stations.
• Able to communicate with guest and clients to ensure reservations are properly recorded and all needs met.
• Able to present menus and wine lists and explanations for all special items listed.
• Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
• Able to coordinate with other supportive departments in order to ensure that snacks and beverages are prepared and served promptly.
• Able to help in the promotion of the Allure Club, during the days when the club is not operational.
• Reporting about the everyday business of the restaurant to the management and bring to their notice if any problem has arisen.

Skills And Abilities

• Able to speak, read, write, and understand the primary language(s) used in the workplace.
• Good communication skills, both verbal and written.
• Able to learn and perform all essential job functions accurately and safely.
• Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests.
• Auditory and visual abilities to observe and detect signs of emergency situations.

Working conditions

Most work tasks are performed indoors. Temperature is moderated and controlled by facility environmental systems.

Physical Requirements

• Able to stand and exert well-paced mobility for an extended period of time.
• Able to lift up to 25lbs. and on a regular and continuing basis.
• Able to bend, stoop, kneel, reach, push, pull, twist, walk, crouch, squat and stretch to fulfill tasks.
• Manual dexterity required to use and operate all necessary equipment.
• Talking, hearing and seeing (vision) occur continuously in the process of communicating with guests, Supervisors and other Employees.

Qualifications

Education: Hospitality degree or equivalent education preferred.

Experience Required: Minimum 4 years of experience required in same post.

WE'RE HIRING – Exciting Hospitality Opportunities in Bahrain!

We’re on the lookout for warm, engaging, and professional Hostesses to join our dynamic hospitality team.

Hospitality Talent Acquisition | People & Culture Manager | Growth & Strategy | People Operations

• Maintain friendly and welcoming guest interactions with a positive personality.
• Manage reservations and guest seating smoothly and efficiently.
• Collaborate with front-of-house team to ensure a positive guest experience.

• Friendly and welcoming individuals with a positive personality
• Strong communication and interpersonal skills
• Ability to manage reservations and guest seating smoothly
• Previous hospitality or customer-facing experience
• International candidates are welcome to apply

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industries: Food and Beverage Services and Hospitality

Location: Manama, Capital Governorate, Bahrain

Overview

WE'RE HIRING – Exciting Hospitality Opportunities in Bahrain!

We’re on the lookout for warm, engaging, and professional Hostesses to join our dynamic hospitality team!

• Friendly and welcoming individuals with a positive personality
• Strong communication and interpersonal skills
• Ability to manage reservations and guest seating smoothly
• Previous hospitality or customer-facing experience
• Arabic speakers (a plus)

• Competitive compensation
• Staff meals & discounts
• Career growth opportunities
• International experience

International Candidates are welcome to apply!

If you have a passion for hospitality, enjoy creating memorable first impressions, and thrive in a lively, fast-paced setting—we’d love to meet you!

Job Summary:

We are seeking a friendly, well-groomed, and customer-oriented Hostess to join our team. The Hostess will be responsible for greeting guests, managing reservations, and ensuring a welcoming environment from the moment guests arrive until they are seated comfortably.

• Must be fluent in Arabic

Key Responsibilities:

• Greet guests warmly and courteously upon arrival.
• Manage reservations and seating assignments to optimize table turnover.
• Maintain a waiting list and provide accurate wait-time estimates.
• Escort guests to their tables and provide menus.
• Answer incoming calls, take reservations, and provide information as needed.
• Coordinate with the kitchen and service staff to ensure timely table turnover.
• Maintain cleanliness and organization of the entrance and reception area.
• Handle guest concerns or complaints with professionalism and escalate when necessary.
• Stay updated on menu items, daily specials, and promotions.
• Ensure adherence to all health and safety regulations.

Qualifications:

• High school diploma or equivalent.
• Previous experience as a hostess or in customer service is preferred.
• Excellent communication and interpersonal skills.
• Polished appearance and pleasant demeanor.
• Ability to multitask and work in a fast-paced environment.
• Flexible schedule, including availability on weekends and holidays.
• Fluent in Arabic

Job Type: Full-time

Guest Relations

· Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.

· Address guests' service needs in a professional, positive, and timely manner.

· Thank guests with genuine appreciation and provide a fond farewell.

· Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust.

· Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

· Engage guests in conversation regarding their stay, property services, and area attractions/offerings.

· Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, etc.).

· Assist other employees to ensure proper coverage and prompt guest service.

Communication

· Speak to guests and co-workers using clear, appropriate and professional language.

· Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.

· Talk with and listen to other employees to effectively exchange information.

· Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.

Job Type: Full-time

1. **Guest Reception and Seating:**

2. Warmly greet guests upon arrival.

3. Escort guests to their tables and present menus.

4. Manage wait times and seating arrangements efficiently.

5. **Reservations and Waitlist Management:**

6. Handle incoming reservations and walk-ins.

7. Maintain an organized waitlist and provide accurate wait time estimates.

8. **Customer Service:**

9. Respond to guest inquiries about the menu, special offers, and general information about the venue.

10. Address guest complaints or concerns promptly and professionally, escalating to management when necessary.

11. Assist guests with special needs or requests.

12. **Coordination and Communication:**

13. Communicate effectively with servers, kitchen staff, and management to ensure smooth operations.

14. Relay important messages to staff or guests as needed.

Job Type: Full-time

Pay: From BD per month

• Welcome and greet the Guests always with a smile, be polite and show positive attitude.
• After Checking the guests name, find them on a list, doble check how many persons they are, so that accordingly the managers can accommodate.
• Daily service starts as per the schedule prepared by the Restaurant Manager.
• Check with the phone reservations or any recorded message on the answering machine to assure you have all the reservations.
• Check with manager to assure there are no larger or private parties you do not know about it.
• Check dining room service stations for tidiness and sanitation.
• Checks Temperature of the customers and note their details as per the prescribed format.
• Send daily cover report to departments (FOH & BOH).
• Phone call should always be answered within three ringtones answered with a clear voice.
• When new reservation is received over the phone or by email, enter in the system (EAT).
• Double check all the reservations have correct details and are updated at all the times (spelling, notes or any special request).
• Ensure the reception desk area is always clean and tidy.
• Update the table plan well in advance in coordination with the managers and double check the assigned tables.
• Send an updated reservation report for dinner by 6:30 to all the departments (FOH & BOH).
• Ensure you are available at the reception during the working hours, take prior permission before leaving the reception area.
• Send daily reports, the reservation for next day and the weekly forecast service to the manager.
• Clean the menu (QR Code).
• Read and respond to emails on daily basis after due consultation with the manager.
• Calling the customers and confirming the reservations between 11:30 -12:30 for lunch and between 5:30 – 6:30 for dinner.

Job Type: Full-time

Application Question(s):

• Are you currently residing in Bahrain?

About Us:

Vapiano Restaurant is a renowned dining destination, celebrated for its exceptional service, delectable cuisine, and inviting ambiance. We are seeking a warm, personable, and professional Arabic-speaking Hostess to join our team and be the first point of contact for our valued guests.

Job Description:

As a Hostess, you will play a pivotal role in creating a welcoming and enjoyable dining experience for our guests. Your primary responsibilities will include greeting guests, seating them promptly and efficiently, and ensuring overall guest satisfaction.

Key Responsibilities:

• Warmly greet guests upon arrival and express gratitude as they leave.
• Escort guests to their tables and provide menus.
• Maintain a neat and organized reception area.
• Communicate effectively with the team to ensure seamless service.
• Answer phone calls and assist with inquiries.
• Monitor the dining area to ensure guest satisfaction and assist with any special needs or requests.
• Handle guest complaints or concerns with professionalism and tact, escalating issues when necessary.
• Help maintain cleanliness and order in the dining area.
• Always adhere to health and safety regulations.

Job Types: Full-time, Permanent

Pay: BD BD per month

We are looking for a Hostess with a minimum of 2 years' experience to work in an awarding winning and dynamic restaurant environment. An outgoing, people-friendly personality with an ability to think on your feet during changing situations is essential.

Requirements

• Commitment to delivering exceptional guest service.
• Great conversational skills and teamwork-oriented.
• Previous hostess experience and knowledge of reservations systems.
• Telephone etiquette knowledge.
• Personality: outgoing, warm, welcoming, smiling and pleasant with positive outlook.
• Fluency in English is mandatory.
• Proficiency in multiple languages is beneficial.

Key Responsibilities

• Ensure the smooth running of restaurant reservations and reception.
• Process reservations requests via telephone and email.
• Greet guests promptly and courteously.
• Work as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
• Take ownership of guest concerns/ requests and act decisively in order to ensure guest satisfaction.
• Always be aware of guest preferences and assist in compiling guest history to offer a unique and personalized service at all times

Job Types: Contract, Permanent

Experience:

• hostess: 2 years (Required)

Language:

• English (Required)