1 457 Retail Manager jobs in Bahrain

• Assist the Store Manager in managing daily store operations and achieving sales targets.
• Supervise and motivate sales associates, providing guidance and support.
• Ensure high standards of customer service are maintained at all times.
• Assist with inventory management, including stock counts, replenishment, and loss prevention.
• Implement visual merchandising directives to create an appealing store environment.
• Process customer transactions accurately and efficiently.
• Handle customer inquiries and resolve complaints in a professional manner.
• Participate in staff training and development initiatives.
• Ensure compliance with store policies, procedures, and health and safety regulations.
• Contribute to creating a positive and productive team atmosphere.

• Lead and manage the day-to-day operations of the luxury boutique.
• Drive sales performance and achieve set revenue targets.
• Recruit, train, coach, and motivate a high-performing sales team.
• Develop and maintain strong relationships with VIP clients and foster customer loyalty.
• Ensure impeccable visual merchandising and store presentation standards.
• Manage inventory effectively, including stock counts, replenishment, and loss prevention.
• Handle customer inquiries, complaints, and returns with professionalism and efficiency.
• Implement and oversee store policies and procedures.
• Analyze sales data and market trends to identify opportunities for growth.
• Ensure a premium and personalized shopping experience for all customers.

• Minimum of 5 years of proven experience in luxury retail management.
• Demonstrated success in achieving and exceeding sales targets.
• Exceptional knowledge of the luxury fashion market and current trends.
• Strong leadership, coaching, and team development skills.
• Excellent customer service and interpersonal skills.
• Proficiency in retail management software and POS systems.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong visual merchandising and presentation abilities.
• Fluent in English; additional languages are a plus.
• A passion for luxury goods and impeccable personal style.

• Oversee daily store operations, including sales, customer service, inventory management, and visual merchandising.
• Develop and implement sales strategies to achieve and exceed store targets.
• Recruit, train, motivate, and manage a team of sales associates, fostering a positive and results-driven work environment.
• Maintain impeccable visual merchandising standards that align with the brand's luxury image.
• Manage inventory levels, ensuring optimal stock availability and minimizing losses through effective controls.
• Build and nurture strong relationships with clients, providing personalized styling advice and exceptional service.
• Conduct regular performance reviews and provide constructive feedback to the sales team.
• Monitor industry trends and competitor activities to identify new opportunities.
• Ensure compliance with all company policies and procedures.
• Manage store budgets and operational expenses effectively.
• Drive clienteling initiatives to enhance customer loyalty and repeat business.
• Act as an ambassador for the brand, embodying its values and ethos.

Customer Service Responsibilities list:

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers' needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Requirements and skills

Proven customer support experience or experience as a Client Service Representative

Track record of over-achieving quota

Strong phone contact handling skills and active listening

Familiarity with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

High school diploma

Job Type: Full-time

Pay: BD2, BD2, per month

Application Question(s):

• ARE YOU READY TO RELOCATE AND WORK IN BAHRAIN?

Education:

• Bachelor's (Required)

Experience:

• total work: 2 years (Required)
• Customer service: 1 year (Required)

Language:

• English (Required)
• Bangla (Required)

• Bachelor's degree in Marketing, Business, E-commerce, or a related field.
• Minimum of 5 years of experience in e-commerce management and online retail.
• Proven track record of increasing online sales and improving customer conversion rates.
• Extensive experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
• Proficiency in digital marketing strategies, including SEO, SEM, social media advertising, and email marketing.
• Strong analytical skills with experience in web analytics tools (e.g., Google Analytics).
• Excellent understanding of online merchandising and user experience (UX) best practices.
• Strong leadership, communication, and project management skills.
• Ability to manage remote teams and collaborate effectively across departments.
• Knowledge of inventory management and order fulfillment processes.

• Developing and implementing innovative e-commerce strategies to drive online sales growth and market share.
• Managing the day-to-day operations of the online store, including website maintenance, content updates, and user experience optimization.
• Analyzing sales data, customer behavior, and market trends to identify opportunities for improvement and growth.
• Collaborating with marketing teams to develop and execute effective online marketing campaigns, including SEO, SEM, email marketing, and social media.
• Managing online advertising budgets and ensuring a strong return on investment.
• Overseeing the online customer service function, ensuring prompt and effective resolution of customer inquiries and issues.
• Monitoring and managing online inventory to prevent stockouts and overstock situations.
• Staying abreast of the latest e-commerce technologies, trends, and best practices.
• Managing relationships with third-party vendors and platform providers.