7 Administrative Support jobs in Manama
CS Administrative Support Specialist
Posted 13 days ago
Job Viewed
Job Description
Location: Norfolk; Little Creek; Oceana; Yorktown; Northwest; New London; Portsmouth, NH; Portsmouth, VA; Great Lakes; Bethesda NNMC; Annapolis; Fort Meade; Jacksonville; Jacksonville; Mayport; Kings Bay; Gulfport; Kingsville; Meridian; Millington; Yokosuka; Rota; Bahrain; Guam; Metro San Diego; Kitsap; Whidbey Island; Everett; New Orleans; Fort Worth; Whiting Field; Corpus Christi; NSA Anderson.
Strategic Resources, Inc. (SRI) is an international, ISO 9001, 2000, 27001 Certified, CMMI Level 3 Rated full-service provider with more than 36 years’ experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking committed and passionate professionals to provide critical Customer Service/Administrative Support Services to the Navy’s Fleet and Family Support Programs (FFSPs) designed to maximize the well-being of active duty, retirees, civilians (OCONUS) and their families.
Overview : We are seeking a dedicated and organized Customer Service/Administrative Support Specialist to join our team. This role is essential in ensuring smooth operations and providing high-quality support to our customers and staff. The ideal candidate will have strong customer service skills, a solid understanding of office automation software, and the ability to manage multiple administrative tasks efficiently. If you thrive in a fast paced environment and enjoy helping others, this position offers an exciting opportunity to contribute to a team that supports our military community.
Tasks and Responsibilities : In this role, you will be the first point of contact for customers, providing general information and referrals, and ensuring they are directed to the appropriate staff members. You will also support the administrative needs of the team, including scheduling, correspondence, and data entry. Additionally, you will participate in emergency preparedness and response activities, ensuring all related services are documented accurately.
Essential Duties And Responsibilities
- Receive, screen, and direct callers and walk-in customers to the appropriate FFSP staff.
- Provide general information and referrals to military and community resources.
- Enroll and schedule customers in briefs, workshops, classes, and individual appointments.
- Perform administrative and clerical services, including finalizing correspondence, preparing military messages, and managing files.
- Assist in making travel arrangements and distributing mass mailings.
- Ensure all information and referral services are entered and tracked in FFSMIS.
- Provide administrative support for the Counseling and Advocacy Program, including data entry, scheduling appointments, and managing sensitive customer interactions.
- Participate in emergency response exercises and facilitate FFSP participation in public awareness campaigns.
- None.
- Excellent customer service skills with the ability to handle potentially difficult or distraught clients.
- Proficient in the use of office automation software, including word processing, spreadsheets, and email.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Effective communication skills, both oral and written.
- Customer Focus: Demonstrates a commitment to meeting the needs of internal and external customers.
- Communication: Clearly and effectively communicates with customers and team members.
- Attention to Detail: Ensures accuracy in administrative tasks and data entry.
- Teamwork: Works well with others and contributes to a positive team environment.
- High school diploma or GED.
- Demonstrated customer service experience.
- Working knowledge of computers and office automation software.
- Experience in an administrative support role is preferred.
Document Controller (Data Entry Type)
Posted today
Job Viewed
Job Description
Should know how to create quotations and other project relevant documents.
**Job Types**: Full-time, Contract
Data Entry Operator - Locals From Bahrain
Posted today
Job Viewed
Job Description
- Conducting research to obtain information for incomplete documents and materials.
- Creating digital documents from paper or dictation.
- Reviewing all documents and information for accuracy and informing the supervisor of any errors or inconsistencies.
- Capturing data into digital databases and performing regular backups.
- Updating and maintaining databases, archives, and filing systems.
Front Office Assistant/receptionist
Posted today
Job Viewed
Job Description
Proficient in Arabic and English
Excellent knowledge of IDS Software
Strong communication and people skills.
Problem solving skills
Customer service orientation.
**Job Types**: Full-time, Permanent
**Salary**: Up to BD180.000 per month
Ability to commute/relocate:
- Manama: Reliably commute or planning to relocate before starting work (required)
Assistant Front Office Manager
Posted 1 day ago
Job Viewed
Job Description
An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.
What will I be doing?
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
- Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
- Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
- Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
- Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
- Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
- Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
- Maintain good communication and working relationships with all hotel departments
- Monitor staffing levels to meet cover business demands
- Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
- Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
- Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous supervisory experience in Front Office within the hotel/leisure/retail
- High level of IT proficiency
- High level of commercial awareness and sales capabilities
- Excellent leadership, interpersonal and communication skills
- Accountable and resilient
- Commitment to delivering a high level of customer service
- Ability to work under pressure
- Excellent grooming standards
- Flexibility to respond to a variety of work situations
- Ability to work on your own and as part of a team
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Hilton Bahrain City Centre Hotel & Residences
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Guest Services, Operations, and Front Office #J-18808-Ljbffr
Assistant Front Office Manager
Posted 15 days ago
Job Viewed
Job Description
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An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.
What will I be doing?
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
- Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
- Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
- Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
- Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
- Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
- Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
- Maintain good communication and working relationships with all hotel departments
- Monitor staffing levels to meet cover business demands
- Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
- Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
- Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Previous supervisory experience in Front Office within the hotel/leisure/retail
- High level of IT proficiency
- High level of commercial awareness and sales capabilities
- Excellent leadership, interpersonal and communication skills
- Accountable and resilient
- Commitment to delivering a high level of customer service
- Ability to work under pressure
- Excellent grooming standards
- Flexibility to respond to a variety of work situations
- Ability to work on your own and as part of a team
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Work Locations
Hilton Bahrain City Centre Hotel & Residences
Schedule
Full-time
Brand
Hilton Hotels & Resorts
Job
Guest Services, Operations, and Front Office Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Other
- Industries Hospitality
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#J-18808-LjbffrAssistant Front Office Manager
Posted 17 days ago
Job Viewed
Job Description
**What will I be doing?**
As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
+ Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
+ Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
+ Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
+ Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
+ Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
+ Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
+ Maintain good communication and working relationships with all hotel departments
+ Monitor staffing levels to meet cover business demands
+ Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
+ Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
+ Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
+ Act in accordance with policies and procedures when working with front of house equipment and property management systems
**What are we looking for?**
Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Previous supervisory experience in Front Office within the hotel/leisure/retail
+ High level of IT proficiency
+ High level of commercial awareness and sales capabilities
+ Excellent leadership, interpersonal and communication skills
+ Accountable and resilient
+ Commitment to delivering a high level of customer service
+ Ability to work under pressure
+ Excellent grooming standards
+ Flexibility to respond to a variety of work situations
+ Ability to work on your own and as part of a team
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Assistant Front Office Manager_
**Location:** _null_
**Requisition ID:** _HOT0BR30_
**EOE/AA/Disabled/Veterans**
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