1 124 Front Desk Receptionist jobs in Bahrain

Company Description

Aurenox Finance & Advisory is dedicated to optimizing businesses' financial performance through expert advisory services. Our team provides solutions in accounting, financial planning, cost control, and strategic guidance. Combining industry expertise with personalized attention, we ensure our clients achieve sustainable growth and financial clarity.

Role Description

This is a full-time on-site role for a Front Desk Receptionist, located in Manama. The Front Desk Receptionist's day-to-day tasks include greeting visitors, answering and directing phone calls, managing schedules, performing clerical duties, and providing excellent customer service to clients and visitors.

Qualifications

• Strong Phone Etiquette and Communication skills
• Proficiency in Receptionist Duties and Clerical Skills
• Excellent Customer Service abilities
• Professional demeanor and appearance
• Ability to multitask and handle a fast-paced environment
• Previous experience in a similar role is a plus
• High school diploma or equivalent

Job Overview

The Receptionist is the first point of contact for patients, families, visitors, and staff at the healthcare facility. The role requires providing a welcoming, professional, and supportive environment by managing front desk operations, handling inquiries, coordinating appointments, and ensuring smooth communication between departments. The Receptionist will play an important role in enhancing the patient and visitor experience.

Key Responsibilities

• Greet and welcome patients, families, visitors, and staff in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls promptly and professionally.
• Manage front desk operations including patient check-in, appointment scheduling, and visitor logs.
• Provide accurate information regarding hospital services, facilities, and processes.
• Assist in the coordination of patient admissions and discharges in collaboration with the nursing and administration teams.
• Handle incoming and outgoing correspondence (emails, letters, courier packages).
• Maintain cleanliness and organization of the reception area at all times.
• Ensure confidentiality of patient information in line with hospital policies and Bahrain labor/health regulations.
• Support administrative functions including filing, record keeping, photocopying, and data entry.
• Escalate patient or visitor concerns to the appropriate department for prompt resolution.
• Liaise with security, housekeeping, and facility management teams to ensure smooth front office operations.
• Assist in emergency protocols by guiding visitors and patients as needed.

Qualifications & Experience

• High school diploma or bachelor's degree preferred.
• Minimum 2–3 years' experience as a receptionist or front desk executive, preferably in a healthcare or hospitality setting.
• Proficiency in MS Office Suite and basic knowledge of hospital management systems (ERP/HIS experience preferred).
• Strong communication skills in Arabic and English.
• Knowledge of customer service best practices.

Key Skills

• Excellent interpersonal and communication skills.
• Professional appearance and behavior.
• Ability to multitask, prioritize, and remain calm under pressure.
• Strong organizational and time management skills.
• Sensitivity to patient needs and cultural awareness.

Overview

The Admin Assistant will support the day-to-day administrative operations of the long-term care facility. This role ensures efficient office management, coordination across departments, accurate documentation, and effective communication between staff, residents, families, and external stakeholders.

• Coordinate with across departments to support general administration.
• Handle incoming and outgoing correspondence, emails, and documentation.
• Maintain filing systems (digital and physical) for residents, staff, and facility records.
• Assist with data entry, reports, and preparation of presentations.
• Provide clerical support to the Facility Manager and Admin Coordinator.

• Assist in processing admission, discharge, and transfer paperwork.
• Support residents and families with non-clinical inquiries in a professional and empathetic manner.
• Help coordinate resident activities and events when required.

• Schedule meetings, appointments, and staff rosters as directed.
• Monitor and order office supplies and maintain stock records.
• Coordinate courier services, transport, and small-scale procurement requests.
• Assist in arranging facility maintenance requests and vendor visits.

• Support in maintaining accurate administrative and healthcare records.
• Assist in preparing documents for audits, inspections, and quality checks.
• Ensure confidentiality of resident and staff information at all times.

Duties & Responsibilities

• Provide comprehensive organizational and technical support to the Managing Director.
• Plan, coordinate, and maintain schedules, meetings, and electronic calendars.
• Organize telephone communications and manage incoming calls, relaying important information to the executive.
• Prepare materials and documents for meetings, ensuring all logistics are handled efficiently.
• Maintain an organized office environment, including managing office supplies and conducting inventory.
• Handle internal and external correspondence, ensuring timely responses and document management.
• Assist in planning and organizing business trips for the executive team, including travel arrangements and accommodations.
• Conduct research and compile information for various projects as needed.
• Handle confidential information with discretion and professionalism.
• Proactively identify and resolve issues that may arise, supporting the smooth operation of the executive office.
• Assist with ad-hoc projects and tasks as delegated by management.

• Previous experience as an Administrative Assistant or in a similar administrative role.
• University degree and at least 3 years of relevant work experience.
• Strong organizational skills and attention to detail are essential.
• Excellent communication skills, with a proficiency in English (B2 or higher); knowledge of Arabic is a plus.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• A positive, can-do attitude and readiness for new experiences.
• Must be willing to travel as required for the role.

Position Summary:

The Admin Assistant will support the day-to-day administrative operations of the long-term care facility. This role ensures efficient office management, Coordination across departments, accurate documentation, and effective communication between staff, residents, families, and external stakeholders.

Key Responsibilities:

General Administration

• Working closely with across the departments.
• Handle incoming and outgoing correspondence, emails, and documentation.
• Maintain filing systems (digital and physical) for residents, staff, and facility records.
• Assist with data entry, reports, and preparation of presentations.
• Provide clerical support to the Facility Manager and Admin Coordinator.

Resident & Family Support

• Assist in processing admission, discharge, and transfer paperwork.
• Support residents and families with non-clinical inquiries in a professional and empathetic manner.
• Help coordinate resident activities and events when required.

Operations & Logistics

• Schedule meetings, appointments, and staff rosters as directed.
• Monitor and order office supplies and maintain stock records.
• Coordinate courier services, transport, and small-scale procurement requests.
• Assist in arranging facility maintenance requests and vendor visits.

Compliance & Documentation

• Support in maintaining accurate administrative and healthcare records.
• Assist in preparing documents for audits, inspections, and quality checks.
• Ensure confidentiality of resident and staff information at all times.

The ideal candidate will exhibit high standards, excellent communication skills, and have an ability to take initiative, and prioritize daily tasks. A strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role.

Responsibilities

• Handle and coordinate active calendars
• Schedule and confirm meetings
• Ensure file organization based on office protocol
• Provide ad hoc support around office as needed

Qualifications

• Bachelor's degree or equivalent experience
• Strong interpersonal, customer service and communication skills
• Ability to multitask
• Proficient in Microsoft Office suite

• Manage and maintain executive calendars, scheduling appointments and meetings.
• Coordinate domestic and international travel arrangements.
• Prepare, proofread, and edit correspondence, reports, and presentations.
• Handle incoming calls, emails, and visitors, screening and directing them appropriately.
• Organize and maintain physical and digital filing systems.
• Assist with expense reporting and invoice processing.
• Manage office supplies and equipment.
• Support administrative projects and initiatives as assigned.
• Maintain confidentiality and exercise discretion in all matters.

• High school diploma or equivalent; Associate's or Bachelor's degree preferred.
• Minimum of 3 years of administrative or secretarial experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Excellent organizational and time management skills.
• Strong written and verbal communication abilities.
• Ability to multitask and prioritize tasks effectively.
• Discretion and professionalism in handling confidential information.
• Experience in a hybrid work environment is a plus.

• Manage and organize executive calendars and schedules.
• Coordinate meetings, prepare agendas, and take minutes.
• Handle incoming and outgoing correspondence (emails, calls, mail).
• Maintain organized filing systems and databases.
• Prepare reports, presentations, and other documents.
• Manage office supplies and equipment.
• Assist with travel arrangements and expense reporting.
• Provide general administrative support to the team.

• High school diploma or equivalent; Associate's degree preferred.
• Minimum of 2 years of experience in an administrative support role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time-management skills.
• Strong written and verbal communication skills.
• Ability to multitask and prioritize effectively.
• Discretion and professionalism in handling confidential information.