862 Operations Manager jobs in Manama

The bank operations manager’s responsibilities include managing banking operations team, ensuring regulatory compliance, overseeing the development of new products and services, and enhancing existing financial systems.

The ideal candidate will have a solid understanding of banking policies, procedures, and regulations, and demonstrate strong leadership skills.

This is a full-time position, hired by iib and directly accountable to the Chief Executive Officer

Responsibilities

• Developing and implementing operational policies and procedures to enhance efficiency and effectiveness of banking services
• Managing the bank’s operational and administrative functions such as customer service, record keeping, and bank security
• Overseeing customer transactions and ensuring they are processed accurately and timely
• Coordinating with other departments to facilitate cross-functional initiatives and resolve operational issues
• Maintaining an in-depth knowledge of banking regulations and ensuring bank compliance with these regulations
• Monitoring the bank’s financial transactions and reports, identifying any discrepancies and taking corrective action when necessary
• Implementing and managing risk assessment processes to minimize financial and operational risks
• Training, supervising, and evaluating bank staff to ensure a high standard of customer service
• Managing communication with auditors, regulators, and other external parties
• Ensure the banking operations adhere to legal and internal policies and regulations
• Oversee the development and implementation of new banking products and services
• Collaborate with financial management to develop operational budgets
• Implement strategies to improve productivity and efficiency levels in the department
• Assist in the development and management of internal audit processes
• Initiate and assist in developing Risk Operation policy recommendations and in setting priorities
• Identify potential risks and safeguard against fraud and theft of the organization’s assets
• Ensure customer satisfaction and maintain corporate relationships
• Monitor expenditures and keep records
• Submit monthly financial statements to the CEO

Qualifications

• Proven experience as a bank operations manager or similar role with at least 8 years of banking industry experience
• Sound knowledge of banking regulations and procedures
• Proficiency in MS Office, SWIFT platform and banking software systems
• Strong leadership and organizational skills
• Excellent communication and interpersonal skills
• Ability to manage time and prioritize tasks
• A degree in Finance, Business Administration or a related field

• Develop, implement, and manage operational strategies to enhance efficiency and productivity.
• Oversee daily operations across various departments, ensuring smooth workflow and timely execution of tasks.
• Manage operational budgets, P&L responsibilities, and resource allocation to maximize profitability.
• Lead, mentor, and develop a high-performing operations team, fostering a positive and collaborative work environment.
• Establish and monitor key performance indicators (KPIs) to track operational performance and identify areas for improvement.
• Implement and refine operational policies and procedures to ensure compliance and best practices.
• Collaborate with senior management to align operational goals with overall business strategy.
• Manage vendor relationships and negotiate contracts to ensure cost-effectiveness and quality service.
• Identify and mitigate operational risks, implementing contingency plans as needed.
• Drive continuous improvement initiatives throughout the organization.
• Ensure compliance with all relevant health, safety, and environmental regulations.

• Bachelor's degree in Business Administration, Management, Engineering, or a related field. Master's degree or MBA preferred.
• Minimum of 5-7 years of progressive experience in operations management, with a proven track record of success in managing complex operations.
• Demonstrated experience in strategic planning, process optimization, and budget management.
• Strong leadership, team-building, and motivational skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proficiency in ERP systems and other relevant operational software.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to work effectively under pressure and manage multiple priorities in a fast-paced environment.
• Understanding of Lean Manufacturing or Six Sigma methodologies is a plus.

• Oversee the day-to-day operations of the business, ensuring efficiency and effectiveness.
• Develop and implement operational strategies aligned with company objectives.
• Manage and mentor operational staff, fostering a high-performance culture.
• Monitor operational performance, analyze data, and implement improvements to enhance productivity and reduce costs.
• Ensure compliance with all relevant industry regulations, safety standards, and company policies.
• Manage budgets for operational departments, tracking expenses and identifying cost-saving opportunities.
• Optimize resource allocation, including personnel, equipment, and materials.
• Develop and implement standard operating procedures (SOPs) for all key operational activities.
• Liaise with other departments, such as sales, marketing, and finance, to ensure seamless coordination.
• Manage relationships with key suppliers and service providers.
• Implement quality control measures to ensure the highest standards of service delivery.
• Lead continuous improvement initiatives, employing methodologies like Lean or Six Sigma.
• Oversee facility management and maintenance to ensure a safe and productive work environment.
• Prepare operational reports for senior management, highlighting key performance indicators and trends.
• Identify and address operational challenges and bottlenecks promptly.

• Bachelor's degree in Business Administration, Management, Operations Management, or a related field.
• Minimum of 5 years of experience in operations management, with a proven track record of success.
• Strong understanding of operational processes, best practices, and performance metrics.
• Excellent leadership, team management, and motivational skills.
• Proficiency in using operational management software and ERP systems.
• Strong analytical and problem-solving abilities.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to develop and manage budgets effectively.
• Experience with quality management systems and process improvement methodologies (e.g., Lean, Six Sigma).
• Strategic thinking and the ability to translate objectives into actionable plans.
• Adaptability and resilience in managing dynamic operational environments.

• Develop and implement operational strategies to enhance efficiency, productivity, and profitability.
• Oversee daily operations, ensuring smooth workflow and resource allocation.
• Manage and lead a diverse team of operational staff, providing guidance, training, and performance feedback.
• Develop and manage departmental budgets, monitoring expenses and identifying cost-saving opportunities.
• Implement and enforce quality control measures to ensure high standards of service and product delivery.
• Ensure compliance with all relevant health, safety, and environmental regulations.
• Identify and implement process improvements to streamline operations and reduce waste.
• Manage vendor relationships and procurement processes.
• Develop and maintain operational reports, analyzing key performance indicators (KPIs) and providing insights to senior management.
• Collaborate with other departments to ensure seamless integration of operations with business objectives.
• Lead initiatives to improve employee engagement and foster a positive workplace culture.
• Respond to operational issues and implement corrective actions promptly.

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. A Master's degree is a plus.
• Proven experience (5+ years) in a similar operations management role, with a track record of success.
• Strong understanding of operational principles, process improvement methodologies (e.g., Lean, Six Sigma), and supply chain management.
• Demonstrated leadership and team management skills, with the ability to motivate and develop staff.
• Excellent financial acumen, including budget management and cost control experience.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Proficiency in project management and organizational skills.
• Excellent communication, negotiation, and interpersonal skills.
• Familiarity with relevant industry software and operational management tools.
• Ability to work effectively in a dynamic and demanding environment in **Sanad, Capital, BH**.

• Oversee the day-to-day operations of the organization, ensuring efficiency and productivity across all departments.
• Develop and implement operational strategies and processes to align with company goals.
• Manage and mentor operational teams, fostering a collaborative and high-achieving work environment.
• Monitor key performance indicators (KPIs) and implement improvements to enhance operational effectiveness.
• Manage budgets and control operational expenses, seeking cost-saving opportunities.
• Ensure compliance with all relevant regulations, policies, and industry standards.
• Identify and implement technological solutions to streamline operations.
• Develop and maintain strong relationships with internal stakeholders and external partners.
• Lead continuous improvement initiatives, driving innovation and operational excellence.
• Handle problem-solving and decision-making related to operational challenges.
• Prepare regular reports on operational performance for senior leadership.

• Bachelor's degree in Business Administration, Operations Management, or a related field. An MBA is a plus.
• Proven experience in operations management, with a track record of success in leading teams and optimizing processes.
• Strong understanding of business principles and operational best practices.
• Excellent leadership, team management, and motivational skills.
• Exceptional analytical, problem-solving, and decision-making abilities.
• Proficiency in project management and operational software.
• Strong communication, negotiation, and interpersonal skills.
• Ability to manage multiple priorities and thrive in a fast-paced, remote environment.
• Strategic thinking and a proactive approach to identifying and resolving issues.
• Experience with performance metrics and data analysis.

• Oversee and manage the day-to-day operations of the organization.
• Develop, implement, and monitor operational strategies and procedures to enhance efficiency and productivity.
• Manage departmental budgets, ensuring cost-effectiveness and resource optimization.
• Lead, mentor, and develop a high-performing operations team.
• Identify areas for process improvement and implement solutions to streamline operations.
• Ensure compliance with all relevant regulations, policies, and quality standards.
• Collaborate with senior management to set operational goals and objectives.
• Manage vendor relationships and negotiate contracts.
• Monitor key performance indicators (KPIs) and generate regular operational reports.
• Drive a culture of accountability, innovation, and continuous improvement.

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field; Master's degree is preferred.
• Minimum of 7 years of progressive experience in operations management, with a proven track record of success.
• Strong leadership, team-building, and people management skills.
• Excellent strategic planning and execution capabilities.
• Demonstrated experience in process improvement methodologies (e.g., Lean, Six Sigma).
• Proficiency in financial management and budgeting.
• Strong analytical and problem-solving skills.
• Excellent communication, negotiation, and interpersonal skills.
• Experience with ERP systems and other operational management software.
• Ability to work under pressure and make sound decisions in a fast-paced environment.

• Developing and implementing operational policies and procedures to enhance efficiency and productivity.
• Overseeing day-to-day operations across various departments, ensuring alignment with strategic goals.
• Managing departmental budgets and financial performance, identifying cost-saving opportunities.
• Leading, motivating, and developing a high-performing team of professionals.
• Implementing performance metrics and monitoring operational KPIs to track progress.
• Identifying and resolving operational issues and bottlenecks in a timely and effective manner.
• Ensuring compliance with all relevant regulations, standards, and company policies.
• Collaborating with senior management to develop and execute business strategies.
• Driving continuous improvement initiatives and fostering a culture of innovation.
• Managing relationships with external stakeholders, vendors, and partners.
• Preparing regular operational reports for senior management.

• Develop and implement operational strategies aligned with company objectives.
• Oversee day-to-day administrative and operational functions of the organization.
• Manage budgets, resources, and staffing to ensure operational efficiency and cost-effectiveness.
• Develop and implement policies and procedures to improve operational performance.
• Lead, motivate, and manage a team of operational staff, fostering a culture of high performance.
• Monitor key performance indicators (KPIs) and implement corrective actions as needed.
• Ensure compliance with all relevant regulations and company policies.
• Manage vendor relationships and procurement processes.
• Identify opportunities for process improvement and implement innovative solutions.
• Oversee facility management and ensure a safe and productive working environment.
• Collaborate with other departments to ensure seamless integration of operations.
• Prepare regular operational reports for senior management.
• Handle crisis management and problem-solving within the operational sphere.
• Drive continuous improvement initiatives across all operational areas.

• Bachelor's degree in Business Administration, Management, or a related field; MBA preferred.
• Minimum of 5 years of experience in operations management or a similar leadership role.
• Proven track record of successfully managing complex operations and improving efficiency.
• Strong leadership, team management, and decision-making skills.
• Excellent analytical, problem-solving, and strategic planning abilities.
• Proficiency in budget management and financial analysis.
• In-depth knowledge of operational best practices and industry standards.
• Exceptional communication and interpersonal skills.
• Experience with ERP systems and other operational software.
• Ability to work under pressure and meet tight deadlines.
• Must be results-oriented and possess a strong work ethic.