1747 Human Resources jobs in Manama

Customer Service Representative - Apply Today, Start ASAP! vacancy in Manama Bahrain

Responsibilities:

• Identifying and resolving customer issues using problem-solving skills
• Upselling products and/or services to the customer
• Continually maintaining a working knowledge of our clients' products, services and promotions
• Putting the customer first and remaining polite and professional at all times
• Documenting all customer information, communications and sales in a computer system

Location: Manama, Bahrain. Start date: ASAP.

Overview

Human Resources Specialist

Job Number EGYPT00192

Job Type Non-Teaching

School / Entity Name The International School of Choueifat, 6 October

Department Human Resources

SABIS is a global education network that has an active presence in 21 countries on five continents and educates students in both the private and public sectors. SABIS schools implement the proven, proprietary SABIS Educational System, which has been developed and refined for over 135 years.

All students in the SABIS Network benefit from a long tradition of excellence in education, a reputation that is rooted in a well-developed philosophy that seeks to provide students with a top-quality education that prepares them to meet the challenges of a changing world.

For more information about the SABIS Network, visit:

Providing business and administrative support and coordination in all required HR areas and being responsible for assisting every aspect of the employment process, including orientation and training new staff members.

• Work closely with the School Director on manpower planning, prepare the first draft of staffing needs, and send to the HR Manager and Regional Director.
• Administer attendance and leaves in own school, follow up on employee’s records, and raise attendance issues to direct supervisor, School Director and HRM for corrective action when needed.
• Handle all recruitment activities related to local and expat staff such as but not limited to, posting vacancies on SABIS Careers and other recruitment websites, screening and shortlisting resumes, organizing technical tests / demo lessons, conducting 1st interview, scheduling interviews with the line managers, and conducting reference checks.
• Write feedback and keep candidates’ files and applications updated on SABIS Careers.
• Collect required documents from new joiners, prepare and follow up on the Letter of Intent (LOI), employment contracts, confidentiality and waiver agreement, etc.
• Organize and ensure proper implementation of the orientation programs for new and returning staff members.
• Develop and follow up on the induction programs for new joiners and coordinate all logistics.
• Handle the issuance and renewal of insurance policies.
• Maintain and organize the HR files and keep all records up-to-date (both soft and hard).
• Follow up and ensure a proper implementation and compliance with all internal policies and procedures, and raise concerns to School Director and HR Manager.
• Organize and handle the HR roundtables in own school and share a consolidated report with the School Director and HR Manager.
• Develop and follow-up on Performance Improvement Plans and Talent Development Programs.
• Ensure that Classroom Observations are being done in an efficient and effective manner throughout the academic year and inform the School Director and HR Manager of any delays.
• Update all HR related documents and websites such as the Employee Handbook, Onboarding Website, etc.
• Perform other tasks as requested as they arise and as delegated by the Management.

• Bachelor’s degree in Human Resources or any relevant degree
• English & Arabic proficient
• Human Resources Certification is a plus
• A minimum of 3 to 5 years of experience in the field
• Professional behavior and ethical conduct
• Delivering results
• Continuous learning and improvement
• Accountability and taking ownership
• Teamwork
• Communication
• Flexibility and adaptability
• Empathy and resilience
• Managing time and priorities
• Attention to details

Must meet all employment requirements including, but not limited to, country and local education and certification requirements, reference checks, and criminal background checks.

Additional details about this position will only be provided to short-listed candidates.

SABIS is an equal opportunity employer. We are dedicated to a policy of non – discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability, or any other legally protected characteristics.

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2025 SABIS

• Ability to perform onsite testing and commissioning for all types of power generators and light towers.
• Proficient in conducting necessary troubleshooting, fault diagnosis, and repairs for all types of power generators and light towers.
• Skilled in diagnosing and troubleshooting control panels and automatic transfer switches.
• Competent in reading and interpreting all electrical drawings and wiring diagrams.
• Knowledgeable in programming and configuring generator controllers.
• Ability to install or remove engine parts such as pumps, starter motor, actuators, alternator etc
• Demonstrated experience in generator paralleling and synchronization.
• Possesses strong knowledge in selecting genset spare parts, utilizing parts manuals, and software.
• Capable of preparing detailed service and technical reports.
• Manages warranty claims with suppliers.
• Any other job as assigned by Management
  
  

• BE or DAE in Electrical
  
  

• Based in Bahrain but willing to travel all across the Middle East Asia and Africa.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

On an exclusive island in the heart of the Kingdom’s capital, Four Seasons Hotel Bahrain Bay, with its unique architecture, has become an iconic landmark that soars as a destination in its own right, combining the best of a beach holiday and an urban getaway.

Four Seasons Residences Bahrain is a complex with 112 bespoke private residences, ranging in size from 109 square meters to 737 square meters. The residences are located in the heart of Bahrain Bay and are connected to the Four Seasons Hotel Bahrain Bay by a private and secure pedestrian bridge.

As one of the leaders in branded residences since 1982, Four Seasons currently operate 50 residential properties around the world and 90% of the projects in our pipeline contain a residential component.

Operating from the Residential Lobby and Front Drive, the Guest Service Agent is an integral part of the Residential Services Team whose main objective is to ensure our residents are well looked after from the start. As the first and last impression of the Four Seasons Private Residences, this high-profile department carries a special responsibility. The Guest Service Agent is stationed at the bell stand outside the building and greets each resident by name upon arrival and departure. The Guest Service Agent transports luggage to the residences for arrivals and transports luggage for departing residents to the entrance or into temporary storage. The Guest Service Agent also provides arriving residents with a Four Seasons Private Residences orientation.

Tasks

• Responds to a wide variety of homeowner requests by accurately assessing the resident’s needs and inquiries; offering personal recommendations and personalized touches to achieve maximum resident satisfaction while complying with all Four Seasons’ policies.
• Assist residents with luggage, transportation requirements, deliveries, parcels, wine deliveries, groceries, etc. following instructions as specified in the Residence Unit Admittance Forms. Maintains proper records of deliveries and pick-up.
• Assists residents, visitors, and/or vendors in all inquiries in connection with residential common areas, hours of operations, key residences personnel, directions, etc. Must be familiar with all common areas and services offered at the residences.
• Greets all residents and their guests passing through lobby and offers them assistance
• Assists in Residential Lobby service - answer telephones at the residences Concierge Desk, deliver messages, packages, laundry, groceries, etc. to units
• Assists in Common Area service – setup the space, provide food and beverage service, assistance with operating equipment etc. to owners
• Deliveries in-residence dining requests from 3rd party vendors to unit as requested
• Ensures the residences lobby is always clean, including bell carts and storage area.
• Complies with Four Seasons Work Rules and Standards of Conduct
• Works harmoniously and professionally with co-workers and supervisors
• Ability to use variety of IT systems to perform his own duties and assist homeowners on basic functionality.

• Handles all resident interactions with the highest level of hospitality and professionalism, accommodating special request whenever possible; seek any opportunity to prevent owner glitches, assist in all enquiries in connection with the Residence services and facilities
• Ability to communicate resident’s requests effectively to the Residence Concierge to ensure prompt completion of tasks
• Acts in all matters related to the safety, security, satisfaction and wellbeing of residents and fellow employees. Responds swiftly and effectively in any emergency or safety situation.
• Relieve other residential roles for meal periods and in case of emergency
• Assist in crunch other residential roles with operations
• Performs any special projects deemed necessary by your direct supervisor/concierge or Residential Leader

• Reading, writing, and oral proficiency in the English language, excellent communication skills are essential
• Must have excellent personal presentation and interpersonal skills. The ideal candidate will also have a warm welcoming smile, a positive attitude and be knowledgeable about the local area
• Must have minimum of 1+ year bell/guest services experience in a hospitality environment
• Must be able to prioritize and multi-task, and have a high attention to detail
• Must be able to work a flexible schedule, including days, nights, overnight, weekends and holidays
• Physical by nature, this position requires standing for 8 hours per shift and requires candidates to have the ability to lift and push 50 – 100 lbs., respectively
• High school education or equivalent experience is required
• A valid driver’s license

The ideal candidate will have experience in all areas related to the human resources field. They should be comfortable onboarding new candidates and collecting necessary background information as well as assisting employees while at work. This candidate should work closely with management in order to provide training for employees and establish ways to increase employee engagement.

• Research and analyze employee trends to understand ways to increase employee engagement and retention
• Maintain in-depth knowledge of legal standards and reduce risks related to daily management of employees
• Assist management in conflict resolution
• Set standards for ethics, values and culture of company
• Onboard new employees and manage immigration documents, taxes and benefits packages

• Bachelor’s degree
• 2 - 3 years of experience in HR or related field
• Strong organization, communication and conflict resolution skills
• Demonstrated ability to onboard new employees and manage HR tasks
• Proficient in Microsoft Office suite

Overview

We are looking for an Automotive Team Leader for our Vehicle Service Center. You will be responsible for supervising a team of technicians and service staff within the service center. This role ensures smooth daily operations, adherence to quality standards, and delivery of exceptional customer service. The Team Leader will act as a bridge between management and frontline employees, fostering a culture of safety, efficiency, and continuous improvement.

Team Leadership & Supervision

• Lead, coach, and motivate technicians and service staff to achieve operational excellence.
• Assign daily tasks and monitor productivity, ensuring timely completion of work orders.
• Conduct regular team meetings to align staff with company objectives and performance targets.

Operations & Quality Control

• Ensure all automotive repairs and maintenance work meet company standards.
• Monitor workflow to minimize delays and optimize resource allocation.
• Implement health and safety standards in line with Bahrain Labour Law and company policies.

Customer Service

• Support front-line service advisors in resolving complex customer concerns.
• Maintain a customer-first mindset to achieve high levels of satisfaction and repeat business.

Training & Development

• Identify skills gaps and provide training/coaching to team members.

Performance & Reporting

• Monitor KPIs including job turnaround time, quality of service, and customer feedback.
• Prepare periodic performance and operational reports for management review.

Education :

• Diploma or Degree in Automotive Technology, Mechanical Engineering, or related field.

Experience :

• Minimum 5 years in the automotive industry, with at least 2 years in a supervisory role.
• Strong knowledge of vehicle maintenance, repair processes, and workshop operations.

Skills :

• Leadership and people management.
• Strong diagnostic and problem-solving abilities.
• Excellent communication in English (Arabic is an advantage).
• Proficiency in MS Office and familiarity with automotive diagnostic tools.

Competencies :

• Customer-focused mindset.
• Ability to work under pressure and manage multiple priorities.
• Commitment to safety and compliance.
• Strong organizational and decision-making skills.

Job Duties:

1. Work as front-line operator, in IT Customer Service Center
2. Attend calls and educate users about IT best practices
3. Analyze incident tickets
4. Resolve Incidents to achieve maximum First Call Resolution (FCR)
5. Monitor, analyze and update incident & service request tickets logged in the Service Desk system
6. Possess solid knowledge of Microsoft Office & Office 365, Windows 10 & common IT issues
7. Manage difficult users skillfully
8. Proficient in Written and Spoken English language (Spoken Arabic will be an added advantage)

Skill Sets Required:
Windows 10 & Office 365 Certificate or Experience; Analytical skills; Communication Skills; Customer Relationship skills; Proficiency in using IT Service Management application after being provided basic training; Customer Service Orientation and good written and verbal communication skills

Minimum Experience Required: 2-3 years

Interested candidates may send in their CVs to

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

Located on the pristine beaches of Bahrain’s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort’s five pools, and book treatments at Jumeirah’s signature Talise Spa.

An exciting opportunity has arisen for an Assistant Human Resources Manager to join Jumeirah Gulf of Bahrain .

The main duties and responsibilities of this role include:

• Support the end-to-end recruitment process, including job posting, candidate sourcing, interviewing, and offer negotiation.
• Coordinate interview schedules, travel arrangements, and communication with candidates.
• Utilize various sourcing channels, including job boards, social media, and networking, to identify and attract qualified candidates.
• Maintain a pipeline of potential candidates for current and future openings.
• Screen resumes and applications to assess candidate qualifications.
• Conduct initial interviews to evaluate candidate skills, experience, and cultural fit.
• Assist in the onboarding process by coordinating with HR and hiring managers to ensure a smooth transition for new hires.

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor's degree in Business, Human Resources or equivalent.
• 3-4 years of experience in HR roles
• Excellent verbal and written communication skills are critical for effectively interacting with employees, managers, and external stakeholders.
• Proficiency in HRIS (Human Resources Information Systems) and Excel.
• Knowledge of HR/ Talent software

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax-free salary paid in Bahraini Dinars (BHD)

Overview

Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.

Reporting to Team Manager – Surrender Servicing, as Customer Service Officer you are expected to develop and deliver customer-specific, value-added services for existing and new customers in line with Zurich values.

• Collaborates with teams across the organization and serves as an advocate for our customers’ service needs, coordinating with the appropriate business partner.
• Undertake thorough AML reviews in line with regulatory guidelines.
• Communicate timely updates to customers and advisors on pending requests, aiming to provide E2E closures.
• The role requires an individual to comprehend and articulate a query or complaint raised by the customer and be able to provide an effective and accurate response/resolution to it.
• The individual is expected to take ownership and responsibility for personal performance targets.
• Role requires an individual to reflect on their performance and learn from their mistakes, seeing these as opportunities to improve on one’s performance in the future.
• The individual should be flexible in meeting the dynamic nature of work.
• To provide customer service to both internal and external customers.
• Process requests of Policyholders and Financial Advisors as prescribed in the Business Process Manuals and within agreed timelines.
• Drive a culture of quality and accuracy through cases worked on within the stipulated frameworks.
• Escalate any problem or risks to the Team Manager in the first instance and report breaches as per the prescribed Framework.
• Be open to continuous learning and act as a facilitator during cross training and get cross skilled in other transaction types, once such opportunities are presented.
• Maintain and implement personal development plans in partnership with the immediate manager.
• The individual should highlight any instances or give an indication where it appears that the customer may not be treated fairly.
• Identify, recommend, and facilitate the implementation of process improvement initiatives / ideas to improve efficiency.

• Bachelor’s degree preferred (or equivalent), and prior experience in a related field.
• Prior experience working within life insurance industry.
• Understanding of Insurance, corporate savings and pensions / end of service benefits being strongly preferred.
• Previous experience working within an international and diverse cultural organization would be beneficial.

• Analytical and problem-solving mindset.
• Accuracy and Attention to details.
• Intermediate knowledge of Microsoft office packages– Word, Excel, and PowerPoint.
• Excellent negotiation and communication skills both written and verbal in English.
• Digital Literacy.
• KYC knowledge.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

• Location(s): BH - Manama
• Remote working: No
• Schedule: Full Time
• Recruiter name: Taniya Baby
• Closing Date: 25 September 2025