1148 Hotel Manager jobs in Manama
Hotel Guest Services Manager
Posted 22 days ago
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- Overseeing the daily operations of the front desk, concierge, and bell desk.
- Ensuring all guests receive prompt, professional, and courteous service.
- Managing and training the guest services team, including scheduling and performance reviews.
- Handling guest inquiries, complaints, and requests, ensuring timely and satisfactory resolutions.
- Implementing and monitoring service standards to ensure guest satisfaction.
- Collaborating with other hotel departments (Housekeeping, Food & Beverage, Maintenance) to ensure seamless service delivery.
- Managing guest feedback and implementing improvements based on reviews and surveys.
- Maintaining a high level of product knowledge and local area awareness to assist guests.
- Assisting with reservations, check-in/check-out procedures, and billing inquiries.
- Developing and executing strategies to enhance guest loyalty programs.
Boutique Hotel Manager
Posted 6 days ago
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Executive Hotel Manager
Posted 9 days ago
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Executive Hotel Manager
Posted 12 days ago
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Key Responsibilities:
- Oversee all hotel operations, including front desk, housekeeping, food and beverage, banquets, and maintenance.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage departmental budgets, control costs, and maximize revenue generation.
- Ensure compliance with all health, safety, and hygiene regulations.
- Recruit, train, and motivate a high-performing team of hotel staff.
- Conduct regular staff meetings and performance reviews.
- Maintain strong relationships with guests, suppliers, and local authorities.
- Implement and monitor quality standards across all hotel services.
- Develop and execute marketing and sales initiatives to drive occupancy and revenue.
- Prepare monthly and annual financial reports and forecasts.
- Respond effectively to guest complaints and resolve issues promptly.
- Stay updated on industry trends and best practices in hospitality management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hotel management, with at least 3 years in an executive leadership role.
- Proven track record of success in improving guest satisfaction scores and financial performance.
- Strong understanding of hotel operations, revenue management, and marketing strategies.
- Excellent leadership, communication, and interpersonal skills.
- Ability to make sound decisions under pressure and manage multiple priorities.
- Proficiency in hotel management software (PMS) and other relevant systems.
- Knowledge of local market trends and competition is essential.
- A passion for service excellence and a dedication to creating memorable guest experiences.
Executive Hotel Manager
Posted 13 days ago
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Key Responsibilities:
- Direct and oversee all daily hotel operations, including front desk, housekeeping, food and beverage, maintenance, and security, to ensure seamless service delivery.
- Develop and implement strategic business plans to achieve revenue and profitability goals, focusing on increasing occupancy rates and average daily rates.
- Ensure the highest standards of guest satisfaction are met and exceeded, handling guest complaints and resolving issues promptly and effectively.
- Manage and motivate a diverse team of hotel staff, fostering a positive and productive work environment, and providing ongoing training and development.
- Control operational costs and manage budgets effectively, identifying opportunities for cost savings without compromising service quality.
- Oversee the maintenance and upkeep of hotel facilities, ensuring a safe, clean, and welcoming environment for guests and staff.
- Develop and maintain strong relationships with suppliers, local businesses, and community stakeholders.
- Implement and monitor compliance with all health, safety, and hygiene regulations.
- Stay current with industry trends and best practices to ensure the hotel remains competitive and innovative.
- Report on hotel performance to senior management, providing insights and recommendations for improvement.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree or relevant professional certifications are highly advantageous.
- Minimum of 10 years of progressive experience in hotel management, with at least 5 years in an executive leadership role (e.g., General Manager, Operations Manager).
- Demonstrated success in driving revenue growth, managing operational costs, and achieving high levels of guest satisfaction.
- Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and lead a diverse team.
- Strong financial acumen and experience in budgeting, forecasting, and P&L management.
- In-depth knowledge of hotel operations, including front office, F&B, housekeeping, and sales & marketing.
- Proficiency in property management systems (PMS) and other relevant hotel software.
- Excellent problem-solving and decision-making abilities.
- A passion for service excellence and a commitment to creating memorable guest experiences.
- This is a unique chance to lead a premier hotel and shape its future success.
Executive Hotel Manager
Posted 16 days ago
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Job Description
- Oversee day-to-day hotel operations, including Front Desk, Housekeeping, Food & Beverage, and Maintenance.
- Develop and implement strategic operational plans to achieve business objectives and maximize profitability.
- Manage departmental budgets, control expenses, and ensure efficient resource allocation.
- Lead, mentor, and develop a high-performing team of hotel staff.
- Ensure consistent delivery of exceptional guest service and satisfaction.
- Maintain brand standards and implement best practices in all hotel operations.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Oversee inventory management and procurement processes.
- Analyze market trends and competitor activities to identify opportunities for growth.
- Handle guest complaints and resolve service issues promptly and effectively.
- Ensure compliance with all health, safety, and regulatory requirements.
- Collaborate with sales and marketing teams to drive occupancy and revenue.
- Manage relationships with external vendors and suppliers.
- Prepare regular reports on hotel performance for senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5-7 years of progressive experience in hotel management.
- Proven leadership and team management skills.
- Strong financial acumen and budget management experience.
- Excellent communication, interpersonal, and problem-solving skills.
- In-depth knowledge of hotel operations and industry best practices.
- Proficiency in hotel management software.
- Ability to work under pressure and manage multiple priorities.
- Fluency in English and Arabic is a plus.
Executive Hotel Manager
Posted 17 days ago
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Executive Hotel Manager
Posted 22 days ago
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Responsibilities:
- Oversee the day-to-day operations of all hotel departments, ensuring seamless service delivery and guest satisfaction.
- Develop and implement strategic plans to achieve financial targets, including revenue growth, cost control, and profitability.
- Manage departmental budgets, forecasts, and P&L statements, identifying areas for improvement and cost savings.
- Lead, motivate, and develop a high-performing team of department heads and staff, fostering a culture of excellence and teamwork.
- Ensure adherence to brand standards, operational policies, and health and safety regulations.
- Enhance the guest experience by implementing innovative service initiatives and maintaining exceptional standards of hospitality.
- Manage relationships with key stakeholders, suppliers, and local authorities.
- Oversee marketing and sales efforts to drive occupancy rates and maximize revenue.
- Conduct regular property inspections to ensure the hotel is well-maintained and visually appealing.
- Handle guest feedback and resolve complaints promptly and effectively.
- Represent the hotel in the local community and industry events.
- Develop and implement training programs to enhance staff skills and career development.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree is a plus.
- Minimum of 7-10 years of progressive experience in hotel management, with a significant portion in a luxury or upscale environment.
- Proven track record of success in managing hotel operations and achieving financial goals.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, including front office, housekeeping, F&B, and revenue management.
- Experience with hotel management systems (PMS) and operational software.
- Excellent problem-solving and decision-making abilities.
- Ability to work under pressure and handle multiple priorities.
- Passion for delivering exceptional customer service and creating unique guest experiences.
- Familiarity with local tourism and hospitality regulations.
- Fluent in English; knowledge of other languages is an advantage.
Executive Hotel Manager
Posted 22 days ago
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Executive Hotel Manager
Posted 22 days ago
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Job Description
Key responsibilities include:
- Developing and implementing strategic plans to achieve business objectives and enhance profitability.
- Overseeing daily operations, ensuring seamless service delivery and adherence to brand standards.
- Managing budgets, controlling costs, and optimizing resource allocation.
- Leading, motivating, and developing a high-performing team, providing regular feedback and performance reviews.
- Ensuring compliance with all health, safety, and legal regulations.
- Building strong relationships with guests, addressing concerns, and resolving issues promptly to ensure satisfaction.
- Collaborating with department heads to streamline operations and improve service quality.
- Implementing innovative marketing and sales strategies to attract and retain guests.
- Monitoring industry trends and competitor activities to identify opportunities for growth and improvement.
- Maintaining the physical appearance and operational readiness of the hotel.
Qualifications:
- A Bachelor's degree in Hospitality Management, Business Administration, or a related field is strongly preferred.
- Proven track record of at least 7-10 years in hotel management, with demonstrable success in a similar executive role.
- Strong leadership, communication, and interpersonal skills.
- Excellent financial acumen and budget management experience.
- Proficiency in hotel management software and systems.
- A passion for guest service and a commitment to delivering outstanding experiences.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Fluency in English is essential; knowledge of Arabic is a significant advantage.
- Experience in diverse markets is a plus.
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