Hotel Operations Manager - Luxury Boutique Hotels
Posted 2 days ago
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Hotel Operations Manager - Luxury Boutique Hotels
Posted 11 days ago
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Key Responsibilities:
- Oversee and manage daily operations of luxury boutique hotels remotely.
- Ensure consistent delivery of exceptional guest service and satisfaction.
- Develop and implement operational strategies to enhance efficiency and profitability.
- Manage departmental budgets, control expenses, and optimize revenue generation.
- Lead, train, and motivate on-site hotel management and staff teams.
- Maintain high standards of quality in all hotel departments (front office, housekeeping, F&B, etc.).
- Monitor key performance indicators (KPIs) and implement corrective actions as needed.
- Ensure compliance with health, safety, and security regulations.
- Collaborate with marketing and sales teams to drive occupancy and guest engagement.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, preferably in luxury or boutique hotels.
- Proven ability to manage operations and teams remotely.
- Strong understanding of hotel operational departments and guest service principles.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and operational analytics.
- Sound financial acumen and experience with budgeting and cost control.
- Ability to think critically and solve operational challenges effectively.
Senior Hotel Operations Director - Luxury Boutique Hotels
Posted 22 days ago
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Responsibilities:
- Provide strategic leadership and operational oversight for a portfolio of luxury boutique hotels.
- Develop and implement high standards of service excellence, guest satisfaction, and operational efficiency.
- Ensure compliance with all health, safety, and brand standards across all properties.
- Work closely with General Managers and department heads to drive performance and achieve financial targets.
- Manage and mentor the operational teams, fostering a culture of excellence and continuous improvement.
- Oversee budgeting, P&L management, and cost control measures for operational departments.
- Develop and execute strategies to enhance the guest experience and build brand loyalty.
- Conduct regular property visits (where feasible, otherwise virtual) and performance reviews.
- Identify opportunities for operational innovation and best practice implementation.
- Manage relationships with key suppliers and service providers.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 10 years of progressive experience in luxury hotel operations, with at least 5 years in a senior leadership role (e.g., General Manager, Director of Operations) managing multiple properties or a large flagship hotel.
- Proven track record of successfully managing operational excellence and driving profitability in luxury hospitality.
- In-depth knowledge of all hotel operational departments, including Rooms Division, Food & Beverage, and Facilities Management.
- Strong financial acumen, including P&L management and budgeting skills.
- Exceptional leadership, coaching, and team-building abilities.
- Outstanding communication, interpersonal, and presentation skills.
- Ability to thrive in a fast-paced, dynamic, and fully remote work environment.
- Strong understanding of current hospitality trends and guest expectations.
- Proficiency with hotel management software and systems.
Operations Manager - Luxury Hotels
Posted 13 days ago
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Key Responsibilities:
- Oversee all day-to-day hotel operations, ensuring service excellence and guest satisfaction.
- Manage and lead departmental teams, including Front Office, Housekeeping, F&B, and Events.
- Develop and implement operational policies and procedures to enhance efficiency and service quality.
- Monitor operational budgets, control costs, and optimize resource allocation.
- Ensure compliance with health, safety, and sanitation standards.
- Address and resolve guest complaints and issues in a timely and professional manner.
- Conduct regular staff training and performance evaluations.
- Collaborate with marketing and sales teams to drive revenue and occupancy.
- Implement and maintain high standards of guest service and brand integrity.
- Contribute to strategic planning and decision-making with senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5-7 years of experience in hotel operations management, preferably in luxury properties.
- Proven track record of successfully managing multiple hotel departments.
- Strong understanding of hotel operations, including F&B, Front Office, and Housekeeping.
- Excellent leadership, communication, and problem-solving skills.
- Proficiency in hotel management software and systems.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Passion for delivering exceptional guest experiences.
- Knowledge of luxury hospitality standards and trends.
Director of Operations - Luxury Hotels
Posted 6 days ago
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- Direct and oversee the daily operations of all hotel departments to ensure seamless service delivery and guest satisfaction.
- Develop and implement operational strategies and business plans to achieve financial goals and enhance property reputation.
- Manage departmental budgets, controlling costs while maintaining quality standards and maximizing revenue.
- Lead, mentor, and inspire a team of department heads and operational staff, fostering a positive and high-performing work environment.
- Ensure compliance with all health, safety, and security regulations and company policies.
- Drive initiatives to enhance the guest experience, service standards, and operational efficiency.
- Monitor industry trends and competitor activities to identify opportunities for innovation and improvement.
- Oversee major capital projects and renovations to ensure they align with brand standards and operational needs.
- Build and maintain strong relationships with key stakeholders, including owners, corporate management, and local authorities.
- Champion the company's service culture and brand values throughout the property.
Senior Operations Manager - Luxury Hotels
Posted 13 days ago
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Job Description
Responsibilities:
- Oversee daily operations of hotel departments including front desk, F&B, housekeeping, and maintenance.
- Develop and implement operational policies and procedures to enhance service quality and efficiency.
- Manage departmental budgets, control costs, and optimize revenue streams.
- Lead, mentor, and motivate a team of department managers and staff.
- Ensure consistent delivery of exceptional guest service and satisfaction.
- Conduct regular performance reviews and implement training programs.
- Monitor and maintain high standards of cleanliness, safety, and ambiance.
- Collaborate with executive leadership on strategic planning and operational improvements.
- Analyze operational data to identify trends and implement performance-enhancing initiatives.
- Manage vendor relationships and ensure timely procurement of supplies.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hotel operations management.
- Proven track record in luxury hotel environments.
- Strong understanding of all hotel operational departments.
- Exceptional leadership, communication, and interpersonal skills.
- Experience in budget management, cost control, and revenue maximization.
- Proficiency with hotel management software (PMS) and related technologies.
- Ability to manage effectively in a remote setting and lead distributed teams.
- Strong problem-solving and decision-making abilities.
- Commitment to delivering outstanding guest experiences.
Remote Executive Chef - Luxury Hotels
Posted 19 days ago
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Remote Revenue Manager - Luxury Hotels
Posted 22 days ago
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Responsibilities:
- Develop and execute comprehensive revenue management strategies to optimize room revenue and ancillary revenue streams.
- Conduct daily, weekly, and monthly demand forecasting based on historical data, market intelligence, and upcoming events.
- Analyze market trends, competitor pricing, and economic conditions to inform pricing decisions.
- Manage room inventory and implement effective pricing and distribution strategies across all channels.
- Collaborate closely with Sales, Marketing, and Operations teams to align revenue strategies with overall business goals.
- Monitor key performance indicators (KPIs) such as RevPAR, ADR, Occupancy, and market share.
- Develop and implement promotional strategies and packages to drive incremental revenue.
- Ensure the accurate and timely reporting of revenue management data and insights.
- Train and mentor hotel teams on revenue management principles and best practices.
- Evaluate the effectiveness of pricing and inventory strategies and make adjustments as needed.
- Stay informed about industry best practices and emerging technologies in revenue management.
- Utilize revenue management systems (RMS) and property management systems (PMS) effectively.
- Proactively identify opportunities to improve profitability and enhance guest experience through strategic pricing.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
- Minimum of 5 years of experience in revenue management, preferably within the luxury hotel sector.
- Proven ability to develop and implement successful revenue strategies.
- Strong analytical and quantitative skills, with expertise in data analysis and forecasting.
- Proficiency in revenue management systems (e.g., IDeaS, Duetto) and hotel distribution channels.
- Excellent understanding of the hospitality industry and market dynamics.
- Strong communication, presentation, and interpersonal skills.
- Ability to work independently and manage multiple priorities in a remote environment.
- Strategic thinker with a results-oriented approach.
- Detail-oriented and highly organized.
This fully remote opportunity offers a chance to shape the financial success of renowned hotels, connecting virtually with teams and properties in key destinations, including those near Seef, Capital, BH .
Director of Revenue Management - Luxury Hotels
Posted 19 days ago
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The ideal candidate will possess extensive experience in revenue management within the hospitality sector, with a deep understanding of pricing strategies, demand forecasting, and market analysis. You will be responsible for developing and implementing comprehensive revenue management strategies, setting pricing for rooms and related services, and maximizing occupancy and average daily rate (ADR). This role requires strong leadership, analytical acumen, and the ability to collaborate effectively with hotel General Managers and sales teams.
Key Responsibilities:
- Develop and execute strategic revenue management plans to achieve optimal occupancy and revenue targets.
- Conduct in-depth market analysis, competitor benchmarking, and demand forecasting to inform pricing and inventory strategies.
- Set and manage room rates, inventory controls, and pricing strategies across all distribution channels.
- Monitor key performance indicators (KPIs) and generate regular reports on revenue performance, identifying trends and opportunities for improvement.
- Collaborate closely with hotel General Managers, Sales, and Marketing teams to align strategies and drive incremental revenue.
- Implement and manage revenue management systems and tools, ensuring data integrity and effective utilization.
- Analyze booking patterns, seasonality, and special events to optimize yield management.
- Train and mentor property-level revenue managers and hotel staff on best practices in revenue management.
- Stay abreast of industry trends, new technologies, and best practices in revenue management and distribution.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field. A Master's degree is a plus.
- Minimum of 7 years of progressive experience in revenue management, with a strong focus on luxury hotels or resorts.
- Demonstrated success in increasing RevPAR (Revenue Per Available Room) and profitability.
- Expertise in using revenue management systems (e.g., IDeaS, Duetto) and property management systems (PMS).
- Strong analytical, forecasting, and modeling skills.
- Excellent understanding of distribution channels and online travel agencies (OTAs).
- Proficient in Microsoft Excel and data analysis tools.
- Strong communication, leadership, and presentation skills.
- Ability to work independently and manage multiple priorities in a remote setting.
This fully remote role supports hotels across the region, including properties near Salmabad, Northern, BH . If you are a revenue optimization expert passionate about driving profitability in the luxury hospitality sector, we encourage you to apply.
Remote Senior Operations Manager - Luxury Hotels
Posted 22 days ago
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Job Description
Responsibilities:
- Oversee the operational performance of multiple luxury hotel properties from a remote location.
- Develop and implement strategic operational plans to enhance guest satisfaction and profitability.
- Set and monitor key performance indicators (KPIs) across all hotel departments.
- Lead and mentor on-site General Managers and operational teams through virtual channels.
- Conduct regular virtual and on-site inspections to assess service quality and compliance.
- Drive initiatives for operational efficiency, cost control, and revenue enhancement.
- Ensure adherence to all brand standards, health, safety, and regulatory requirements.
- Analyze operational reports and implement data-driven improvements.
- Foster a culture of service excellence, innovation, and continuous improvement.
- Manage operational budgets and P&L statements for the assigned properties.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred.
- Minimum of 10 years of progressive experience in hotel operations management, with a significant focus on luxury properties.
- Proven experience in a senior leadership role overseeing multiple locations.
- Exceptional understanding of luxury hospitality standards and guest expectations.
- Strong financial acumen and experience managing budgets and P&Ls.
- Demonstrated ability to lead and motivate teams remotely.
- Excellent strategic thinking, problem-solving, and decision-making skills.
- Outstanding communication, presentation, and interpersonal abilities.
- Proficiency in property management systems (PMS) and operational software.
- Willingness and ability to travel extensively to hotel sites.
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