Revenue Manager - Luxury Hotels
Posted 1 day ago
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Job Description
Responsibilities:
- Develop and implement comprehensive revenue management strategies to optimize room revenue and profitability.
- Analyze market trends, competitor activities, and demand forecasts to set optimal pricing strategies.
- Manage inventory and inventory controls across all distribution channels (OTA, GDS, direct bookings).
- Conduct daily revenue meetings to review performance, identify opportunities, and make tactical adjustments.
- Prepare weekly and monthly revenue performance reports for senior management and hotel teams.
- Collaborate with Sales and Marketing teams to align revenue strategies with promotional activities.
- Oversee the implementation and utilization of revenue management systems (RMS).
- Identify opportunities for upselling and cross-selling ancillary services.
- Monitor and analyze guest booking patterns and preferences.
- Stay abreast of industry best practices and emerging trends in revenue management.
- Provide training and guidance to hotel staff on revenue management principles.
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in revenue management within the hotel industry, preferably with luxury brands.
- Proven track record of successfully increasing revenue and profitability through strategic revenue management.
- In-depth knowledge of pricing strategies, demand forecasting, and inventory management.
- Proficiency with revenue management software (e.g., IDeaS, Duetto, Opera PMS) and advanced Microsoft Excel skills.
- Strong analytical, quantitative, and problem-solving abilities.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work independently and manage multiple priorities in a remote setting.
- Understanding of distribution channels and online travel agencies (OTAs).
Chief Engineer- Manama-Hilton Hotels & Resorts-7-10 - TimesJobs.com
Posted 14 days ago
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A Chief Engineer will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels.
Job Description Report this job JOB DESCRIPTION
A Chief Engineer will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels.
What will I be doing?As Chief Engineer, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, a Chief Engineer will perform the following tasks to the highest standards:
- Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules.
- Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas.
- Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property.
- Communicate with Government agencies to ensure full compliance with statutory regulations.
- Prepare Capital and Repairs and Maintenance budgets for Engineering.
- Perform daily checks around the hotel.
- Conduct lift emergency release procedures as required.
- Diagnose, maintain, and repair mechanical equipment within the hotel.
- Ensure good relationships are built with internal and external customers.
- Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise.
- Develop, implement, and direct all emergency programs.
- Develop, implement and manage energy conservation programs for the property to minimize expenses.
- Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively.
- Perform special projects and other responsibilities as assigned.
- Identify and introduce environmentally-friendly systems and equipment.
- Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives.
- Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation.
A Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Advanced knowledge of building management/engineering.
- A degree in Engineering or similar.
- Exposure to budgeting and basic accounting.
- Positive attitude.
- Good communication skills.
- Committed to delivering a high level of customer service.
- Strong leadership skills and previous experience of managing a team.
- Excellent grooming standards.
- Flexibility to respond to a range of different work situations.
- Ability to work under pressure.
- Ability to work on their own.
- Previous experience of facilities management.
- Proficient, at an advanced level, with computers and relevant computer programs.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- First Aid.
- Qualification in engineering field.
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Locations - Conrad Bahrain
Location - Manama, Al Imah, Bahrain
Category - Hotel
HOT0BJGZ
- Job Function: Production/Manufacturing/Maintenance/Packaging
- Industry: Hospitality & Tourism (Hotels/ Resorts)
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Hotel Operations Manager
Posted today
Job Viewed
Job Description
The successful candidate will be responsible for managing departmental budgets, controlling costs, and optimizing operational efficiency to maximize profitability. You will lead, motivate, and develop a diverse team of hospitality professionals, fostering a positive and collaborative work environment. Key responsibilities include developing and implementing operational policies and procedures, ensuring compliance with all health, safety, and hygiene regulations, and proactively addressing guest feedback to resolve issues and enhance satisfaction.
This role requires a strategic thinker with a deep understanding of the hospitality industry. You will work closely with the General Manager and other department heads to develop and execute strategic plans that align with the hotel's overall vision and objectives. Experience in managing large-scale events and conferences, as well as a proven ability to drive revenue growth through effective upselling and service excellence, is essential.
The ideal candidate will possess strong leadership qualities, excellent problem-solving skills, and a passion for delivering outstanding customer service. A minimum of 7 years of progressive experience in hotel management, with at least 3 years in an operations management capacity, is required. Fluency in English is essential, and knowledge of Arabic is a plus. This is an excellent opportunity for a seasoned hospitality professional to make a significant impact in a leading establishment.
Key Responsibilities:
- Oversee and manage daily hotel operations across all departments.
- Ensure consistent delivery of high-quality guest services and experiences.
- Manage departmental budgets, control expenses, and drive operational efficiency.
- Lead, train, and motivate a team of hospitality professionals.
- Develop and implement standard operating procedures (SOPs).
- Ensure compliance with all health, safety, and regulatory standards.
- Handle guest complaints and resolve service issues effectively.
- Collaborate with marketing and sales teams to drive occupancy and revenue.
- Minimum 7 years of experience in hotel management, with at least 3 years in operations management.
- Proven track record of successful hotel operations and P&L management.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, industry trends, and best practices.
- Experience in event management and F&B operations is a strong asset.
- Bachelor's degree in Hospitality Management or a related field.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Manage and direct all hotel operational departments to ensure smooth and efficient service delivery.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Oversee budgeting, cost control, and financial performance of the hotel operations.
- Ensure compliance with all health, safety, and sanitation regulations.
- Recruit, train, motivate, and manage hotel staff, fostering a positive and productive work environment.
- Monitor service standards across all departments, conducting regular quality checks and implementing improvements.
- Manage inventory and procurement for operational supplies and services.
- Handle guest complaints and resolve issues promptly and professionally.
- Collaborate with the sales and marketing teams to drive revenue and occupancy.
- Develop and implement standard operating procedures (SOPs) for all operational functions.
- Conduct regular operational meetings with department heads.
- Analyze operational data and market trends to identify opportunities for growth and efficiency.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record of successfully managing multiple hotel departments.
- Strong leadership, team management, and problem-solving skills.
- Excellent understanding of hotel operations, including front desk, housekeeping, F&B, and revenue management.
- Financial acumen with experience in budgeting and cost control.
- Exceptional customer service and interpersonal skills.
- Proficiency in hotel management software and MS Office Suite.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Strong communication and presentation skills.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Hotel Operations Manager
Posted today
Job Viewed
Job Description
The successful candidate will possess a deep understanding of hotel management best practices and a passion for delivering outstanding guest experiences. You will lead and motivate a diverse team of hospitality professionals, fostering a culture of excellence and continuous improvement. Responsibilities also encompass staff recruitment, training, and performance management. Developing and executing strategic initiatives to enhance guest satisfaction, increase revenue streams, and optimize operational workflows will be a key focus. Strong financial acumen is required for effective budget management and P&L oversight. The ability to troubleshoot and resolve complex operational challenges effectively and efficiently is essential.
We are seeking a candidate with at least 5 years of progressive experience in hotel management, preferably with a background in luxury or boutique properties. A degree in Hospitality Management, Business Administration, or a related field is highly desirable. Excellent communication, problem-solving, and decision-making skills are crucial. Candidates must be adept at managing multiple priorities in a fast-paced environment and have a strong commitment to service quality. This position requires a hands-on approach and a visible presence on the property to engage with staff and guests.
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Hotel Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Manage and coordinate the daily operations of all hotel departments to ensure seamless service delivery.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Oversee staff recruitment, training, performance management, and scheduling.
- Ensure compliance with all health, safety, and hygiene regulations and standards.
- Monitor and control operational costs, managing budgets for various departments.
- Implement and maintain high service standards across all guest touchpoints.
- Resolve guest complaints and concerns effectively and professionally.
- Collaborate with the General Manager and other department heads to achieve business objectives.
- Conduct regular inspections of hotel facilities to ensure quality and upkeep.
- Analyze operational performance metrics and identify areas for improvement.
- Manage vendor relationships and procurement of supplies and services.
- Drive revenue generation initiatives within the operational departments.
- Foster a positive and productive work environment for all staff.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management, with at least 2 years in an operations management role.
- Proven track record in managing multiple hotel departments and diverse teams.
- Strong understanding of hotel operations, including Front Office, Housekeeping, F&B, and Rooms Division.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and POS systems.
- Strong financial acumen and experience with budgeting and cost control.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Customer-centric approach with a passion for delivering memorable guest experiences.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
This role requires the candidate to be present on-site at our hotel in **Seef, Capital, BH**, and is not a remote position. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement within a renowned hospitality group. If you are a results-oriented leader with a passion for excellence in hospitality, we encourage you to apply.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Oversee and manage daily hotel operations, ensuring seamless service delivery across all departments.
- Lead, train, and motivate a diverse team of hotel staff to achieve exceptional performance standards.
- Implement and enforce hotel policies, procedures, and service standards.
- Monitor guest feedback and proactively address any issues or concerns to ensure guest satisfaction.
- Manage departmental budgets, control costs, and optimize operational efficiency.
- Collaborate with department heads to develop and implement strategies for service improvement and revenue generation.
- Ensure compliance with health, safety, and hygiene regulations.
- Manage inventory and procurement for various operational needs.
- Develop and execute promotional activities and packages in conjunction with the Sales and Marketing team.
- Assist in the recruitment, hiring, and performance management of hotel staff.
- Maintain a visible presence on the floor, interacting with guests and staff.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent experience.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven leadership and team management skills.
- Excellent understanding of Front Office, F&B, Housekeeping, and Rooms Division operations.
- Strong financial acumen and budgeting experience.
- Exceptional customer service and problem-solving skills.
- Proficiency in hotel management software (PMS) and other relevant technology.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A passion for the hospitality industry and a commitment to excellence.
Hotel Operations Manager
Posted 1 day ago
Job Viewed